Lincolnshire Co-operative
Main home: Lincolnshire Co-op Tritton Road Funeral Service
1355 reviews
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5 Colin Jackson 30th Oct 2017
Genuinely very caring with attention to detail.
Andy Turnbull replied
Dear Colin, Thank you for your review. I will pass on your kind words to Aly. Kind Regards Andrew Turnbull - Area Manager. -
5 Gail Kirk 29th Oct 2017
The help and support you provided was excellent. It took the stress away from my family during this difficult time
Jess Emmerson replied
Dear Gail, Thank you very much for leaving us such kind comments and a 5 star review. We are pleased that you felt that we supported you and your family during a difficult time. I shall pass on your kind words to all involved. Kind Regards, Jess Emmerson (Branch Manager) -
5 Kenneth Tulit 29th Oct 2017
We are very pleased with the service provided by the Co-operative Funeral Service
From the first point of contact all the way through this sad time we received excellent advice and assistance in all the relevant procedures.Deleted Beckett replied
Thank you for taking the time to provide a review and share your experiences of our care. We always appreciate feedback on our services, as it helps to shape them in the future. Kind regards Lee Beckett (Branch Manager). -
5 Joanne Fox 29th Oct 2017
During the most horrendous time of my life loosing my son the staff at the co-op funeral service on Tritton Road were amazing. They were kind, thoughtful and took all of the stress of arranging things and made it bearable. They respected me and looked after my son once he was moved to them! I would recommend them to anyone.
Matt Golding replied
Dear Joanne, Thank you for taking the time to leave your message, I know that all of the staff involved are happy with your feedback. We are glad that everything was made as stress free as possible. Kind Regards Matthew Golding - Assistant Manager -
5 Mark Willden 29th Oct 2017
Excellent service from everyone at the co op nothing was to much trouble for them. The order of service cards, beautifull flowers( which mum would have loved) Christine's service, and the corn exchange for the wake, all of which were sorted by the co op. Thank you so much for making it all go so well. Would recomend them to all.
Mark and Christine WilldenJess Emmerson replied
Dear Mark and Christine,
Thank you very much for your lovely comments and for giving us a 5 star review. We are pleased that you felt supported by us as we always endeavour to look after you as best we can. I am pleased all of the personal touches for the service like the flowers and orders of service, were perfect for you. I shall pass on your lovely words to all of the staff members involved in the arrangements. Kind Regards, Jess Emmerson (Branch Manager) -
5 ANN BASS 28th Oct 2017
I can not be more pleased with the way the staff. They were very professional in their approach and at the same time empathetic. I would recommend this company to all my friends.
Mark Robinson replied
Hi Ann, thanks for for the review and the recommendation. We appreciate your feedback. I will pass your comments on to the rest of the team. Kind regards Mark Robinson (Branch Manager) -
5 Sally Ann Breed 28th Oct 2017
excellent, caring and thoughtful services from start to end. Thank you, you have made a hard time run smoothly
Debbie Staff replied
Dear Sally Thank you for your lovely comments. I will ensure they are passed onto Sue and her team Kind Regards Debbie Staff (Branch Manager) -
5 Josephine Carlton 25th Oct 2017
What a beautiful well organised and dignified funeral the cooperative did.
I felt my husband would have been extremely proud of his send off.
Everyone that I dealt with from the first meeting to the last were professional caring and put me at ease immediately I truly felt that I could trust them implicitly to give my husband the funeral he deserved and they exceeded my expectations. Thank you so much.Andy Turnbull replied
Dear Josephine, Thank you for taking the time to leave such a lovely review. It's always pleasing to hear the level of professionalism and care received from our excellent team. I will ensure the colleagues at Proctors Road get to see your kind words. Kind Regards Andrew Turnbull - Area Manager. -
5 Angela Jane Thornley 24th Oct 2017
Could not have wished for a more friendly and efficient service for dad’s funeral. Special thanks to Jess & John.
Jess Emmerson replied
Dear Angela, Thank you for taking the time to leave us a 5 star review and such kind words. I am pleased that you felt that we delivered a friendly and efficient service for your dad's funeral. I shall ensure that your comments are passed on to John and the rest of the team at Louth. Kind Regards, Jess Emmerson (Branch Manager) -
5 Glenyse Mary Warner 21st Oct 2017
WE WERE VERY SATISFIED WITH COOP FUNERAL SERVICES.STAFF CARING & EFFICIENT.
Spare KC replied
Many thanks Mrs. Warner for taking time to leave your review. Kind regards, Kirby Cranshaw (Branch Manager). -
5 David Moden 17th Oct 2017
Excellent performance from the Co-op team, resulting in a funeral service that was much appreciated by all attendees. Thanks are due to Peter for his guidance on all key aspects on which decisions were required, to Carla for her efficient organising skills, and to Paul for directing things efficiently on the day. Many thanks, David
Ian Copeland replied
Dear David,
What a lovely review to read. Thank you for taking the time to leave such a complimentary review. It's always pleasing to hear who appreciated our colleagues are. I will ensure Peter, Carla, Paul and the team are aware of your feedback.
Kind Regards
Kerry Doherty (Area Manager) -
5 Lorraine Gibson 16th Oct 2017
Thank you to everyone you were all so tentative to our needs and made what was and is an emotional time more bare able. Thank you for your kind words and guidance during our sad loss of our mum. Thank you all for your kindness. Thank you for the excellent organisation of mums funeral, nothing seemed too much, and everything was just as we all wanted it to be...mum would have approved. Thank you again Lorraine Sandra and Lynden.
Vicki Swain replied
Lorraine, many thanks for taking the time to write your review it really is appreciated, and I will ensure that your comments are shared with all the team. Regards Peter Riley (Branch Manager). -
5 Carol Stubbs 16th Oct 2017
I would like to thank eàch and every member of staff for their support and care from arranging and help given to help us through.
Thanking you
Kind regards
Carol StubbsIan Copeland replied
Dear Carol,
Thank you so much for taking the time to let us know how supportive and caring our team at Louth have been. I will ensure that your kind words are passed onto the team, which I am sure will be gratefully received.
Kind Regards
Kerry Doherty (Area Manager) -
5 Terri Hocking 16th Oct 2017
They were so helpful and understanding,
We had trouble getting the paperwork through so everything was sorted in 3 days, and the funeral went off perfectly.Mark Robinson replied
Hi Terri, thanks for the review, I'm pleased everything was alright for you, hope the family had a safe journey home. I will pass your comments onto the rest of the Newark team. Regards Mark Robinson (Branch Manager) -
5 Valerie Eastoll 13th Oct 2017
Very professional. Caring and looked after our wishes perfectly.
Debbie Staff replied
Dear Mrs Eastoll, Thank you for your review. I will pass you lovely comments onto the team at Spalding Kind Regards Debbie Staff (Branch Manager) -
5 Margaret Sawyer 10th Oct 2017
I cannot praise enough all the staff at the Lincoln Co-operative Funeral Service. They made a very hard and sad time in my life so much easier to cope with. I was kept informed every step of the way of what was happening and on the day of the funeral itself they showed such respect to my late husband and also all the family. I would definitely recommend them
Andy Turnbull replied
Dear Margaret, Thank you for taking the time to leave such a lovely review, it really is appreciated. I will ensure your comments are passed on to colleagues. Kind Regards Andrew Turnbull - Area Manager. -
5 Daphne Hutchinson 7th Oct 2017
We couldn't have asked for better, a huge thank you to Mark and his team.
Daphne,Richard and Shirley.Mark Robinson replied
Thank you very much for your kind review. I will pass your comments on to the team, your words are much appreciated. Regards Mark Robinson -
5 Julie Grindley 3rd Oct 2017
Super customer service , personal and attentive well done Vicky and team.
many thanks
Julie and familyIan Copeland replied
Dear Julie,Â
Thank you so much for taking the time to post a 5 star review. This is our very first review for the new Market Rasen funeral home and I'm pleased that you were happy with the service you received. I will ensure your comments are passed onto Vicki.
Kind Regards
Kerry Doherty (Area Manager) -
5 Terry Poole 2nd Oct 2017
Very professional service with a local feel about it Thanks to all involved
Debbie Staff replied
Thank you so much for your 5 star review, I will ensure you comments are passed into the team at the Boston Office
Kind Regards Debbie Staff (Branch Manager) -
5 Nigel Battley 1st Oct 2017
The staff are very understanding and professional, thank you for your kind assistance during this difficult time.
Debbie Staff replied
Thank you Nigel, I will ensure your comments are passed onto the team Kind Regards Debbie Staff (Branch Manager) -
5 Christopher O'Mahony 1st Oct 2017
Everything was done with pride and happiness given the difficult time.
Thank you all.
Spare KC replied
Thank you Christopher for taking time to leave your review. I will be sure to pass on your thanks to the rest of the team. Kind regards, Kirby Cranshaw. -
5 George Mitchell 27th Sep 2017
The family dismayed,in hands of coroner,fortunately we had Cooperative funeral plan,& put everything in the directors hands,his knowledge allowed the family to get through an extended period of worry.
Debbie Staff replied
Dear Mr Mitchell Thank you for your 5 star review and your kind words, I will ensure they are passed onto Richard.
Kind Regards Debbie Staff (Branch Manager) -
4 Yvonne Steadman 26th Sep 2017
Overall very impressed and would have put excellent. Just a couple of things dropped it down. Mainly minor organisation issues but all worked out well. Thank you to all involved.
Richard Robinson replied
Thank you for taking the time to review the service provided to you by our Horncastle funeral team. Â I was sorry to hear that there were a few minor issues and I'd be happy to discuss these with you further should you feel the need to. Once again many thanks for the review and please don't hesitate in contacting me via the Horncastle funeral home if I can be of any additional support. Kind Regards, Danny Doherty (Area Manager). -
5 Tony Mardon 24th Sep 2017
We felt that we were treated with the upmost respect and kindness nothing was too much trouble for Kathy and the rest of the staff
Jess Emmerson replied
Dear Mr Mardon, Thank you for giving us a 5 star review. We always endeavour to look after our families as best we can. I shall pass on your kind words to Cathy and the team. Kind regards,
Jess Emmerson (Branch Manager) -
5 David Stone 24th Sep 2017
Excellent services throughout, Alan gave full explanations of everything and did not push for "extras".
Slight hiccup with the hearse having a puncture but dealt with efficiently.Debbie Staff replied
Dear Mr Stone Thank you very much for your review, I will ensure your comments are passed onto Alan and his team Kind Regards Debbie Staff (Branch Manager)