Lincolnshire Co-op Tritton Road Funeral Service

272 reviews

Lincolnshire Co-op Tritton Road Funeral Service, Lincolnshire, funeral director in Lincolnshire
COVID-19 measures: Please be aware that restrictions are in place. Please call the funeral home to discuss the specific measures that they are taking during this challenging time.
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£1,234.56 estimate

Lincolnshire Co-op Tritton Road Funeral Service provides a sensitive and sympathetic service to bereaved families in Lincoln and the surrounding area

Latest Verified Reviews

Isobel Reeson 23rd May 2020

Very easy to arrange during  Covid restrictions by phone and e mail, excellent communication and attention to detail. 

Helene Mackenzie 21st May 2020

Everyone I spoke to was wonderful,so caring and helpful. Because I do not live in Lincolnshire,my Auntie arrangement were made over the telephone and email. The Funeral Director took time to explained everything clearly and was quick to reply to any email questions I had. On the day of the funeral the hearse was spotless and Funeral Home team were immaculate and professional. Lincolnshire Co-op Tritton Road Funeral Service are excellent and provide and amazing service to families.

Gerard Philip Cross 16th May 2020

Lovely service under the circumstances

Reviews

Location

Address
Tritton Road
Lincoln
Lincolnshire
LN6 7QY

About Us

Lincolnshire Co-op Tritton Road Funeral Service provides a sensitive and sympathetic service to bereaved families in Lincoln. Their team of professional, considerate staff are proud to care for your loved one and will help you with every step of arranging a funeral.

Lincolnshire Co-op Funeral Service's team are highly trained and the care and dignity of your loved one is of paramount importance to them. Their Lincoln funeral home has a peaceful chapel of rest, private arrangement room and catering facilities. There is also parking available.

Lincolnshire Co-op offers a range of coffins, caskets and urns for all budgets. They operate a high quality fleet of well maintained funeral vehicles, including limousines that will seat six people in comfort, and can arrange any transport requirements for disabled people. They can also provide a range of horse-drawn hearses, turned out in full livery, motorcycle-hearses, and many more bespoke options from a double decker bus to a fire engine hearse.

Their florists can design and create beautifully crafted funeral and memorial flowers, and they also employ memorial masons who can provide unique and personal memorials, using both traditional hand carving techniques and state-of-the-art technology.

Their funeral home in Lincoln is open Monday to Saturday 9am to 5pm and also provides a 24 hour phone service for out of hours support.

Call Lincolnshire Co-op Tritton Road Funeral Service today to find out more about the services they provide, and begin making funeral arrangements for your loved one.

Latest Obituaries

Neil Baillie Howlett

Jul 1934 - May 2020

Sharon Wilmer

Oct 1961 - May 2020

Joyce Pamela Dowman

Apr 1932 - Apr 2020

View more

Verified Reviews

Verified Reviews

  • 5 Isobel Reeson 23rd May 2020

    Very easy to arrange during  Covid restrictions by phone and e mail, excellent communication and attention to detail. 

    Ian Copeland replied
    Dear Mrs Reeson, Thank you so much for giving the team at Tritton Road Funeral Home five stars. It is good to know that our attention to detail and communication was to your expectations. I will pass on your kind words to the team. Kind Regards, Ian Copeland Funeral Services Manager.
  • 5 Helene Mackenzie 21st May 2020

    Everyone I spoke to was wonderful,so caring and helpful. Because I do not live in Lincolnshire,my Auntie arrangement were made over the telephone and email. The Funeral Director took time to explained everything clearly and was quick to reply to any email questions I had. On the day of the funeral the hearse was spotless and Funeral Home team were immaculate and professional. Lincolnshire Co-op Tritton Road Funeral Service are excellent and provide and amazing service to families.

    Ian Copeland replied
    Dear Mrs Mackenzie, It is so kind of you to pass on your very kind comments regarding the funeral arrangements for your auntie. It is good to know that the funeral director and team were professional and immaculate. I will pass on your kind words to the whole team. Kind Regards, Ian Copeland Funeral Services Manager.
  • 5 Gerard Philip Cross 16th May 2020

    Lovely service under the circumstances

    Ian Copeland replied
    Dear Mr Cross, How very kind of you to leave the team at Tritton Road Funeral Home a five star review. I will ensure you kind words are passed onto them. Kind Regards, Ian Copeland Funeral Services Manager.
  • 4 Robert O'Hara 15th May 2020

    We would like to thank Sue for all her help and support during the arrangements for our Mum Molly's funeral. Especially as these were made more difficult with having to organise this over the phone and not face to face as you would normally. Apart from not being able to have the flowers that we ordered previously, everything went smoothly. Thank you. From Bob &Sheri O'Hara

    Ian Copeland replied
    Dear Mr O'Hara, Many thanks for your kind words regarding the help and support Sue was able to give you during this difficult time, it is very much appreciated. Kind Regards, Ian Copeland Funeral Services Manager.
  • 5 Susan Taylor 4th May 2020

    Arranging a funeral is never pleasant and even more so during this pandemic. Stuart was professional and compassionate throughout, never rushing us or undermining our grief. The whole process ran seamlessly, for which we were very grateful. The ladies we dealt with at the Tritton Road site were very personable. Although  we hope not to require their services again in the near future I would recommend the Lincolnshire Co-op Funeral Service to others.

    Jess Emmerson replied
    Dear Mrs Taylor, Thank you for taking the time to leave our Tritton Road team a 5 star review. We understand that these are unusual times that we are experiencing but I am pleased that you felt supported through this difficult time. Stuart is a valued member of our team. I shall pass on your kind words to our team. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 5 Gillian Ponting 3rd May 2020

    Respectful....dignified....simple and caring.My family felt comforted by this quiet and empathic service.Thank you

    Jess Emmerson replied
    Dear Mrs Ponting, Your kinds words are much appreciated. Thank you for taking the time to leave our Lincoln team a five star review. I have passed on your feedback to our colleagues at Tritton Road. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 5 Robert Bratley 2nd May 2020

    During what are difficult times, everyone looked after us well. Stuart the funeral director along with his team dealt with everything with great dignity and respect for Mum. Thank you to you all.

    Jess Emmerson replied
    Dear Mr Bratley, Thank you for giving our Tritton Road team a five star review. I have passed on your kind words to our colleagues at Lincoln. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 5 Simon Gladwin 27th Apr 2020

    Such nice people who all went the extra mile to make sure everything went as it should, their advice was always good and accurate. I would prefer not to have to use them again, but in reality I will. Thank you

    Jess Emmerson replied
    Dear Mr Gladwin, Thank you for giving our Lincoln team a five star review. I am pleased that you felt our colleagues were able to advise and support you at this difficult time. I shall pass on your kind words to our Tritton Road colleagues. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 4 Tony Durant 12th Apr 2020

    Under the current circumstances of the Covid-19 ***, the overall service of my mother's funeral was very good and I would certainly recommend them for future reference. Mr Tony D from Lincoln

    Jess Emmerson replied
    Dear Mr Durant, Thank you for taking the time to write a review. We understand that these are exceptionally difficult times but we are pleased that you felt we delivered a professional service. I shall pass on your kind words to our Tritton Road colleagues. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 5 tina mcnaught 7th Apr 2020

    All the team at Lincoln branch are fantastic. Big hugs to Tracy & Sue for all your help.

    Jess Emmerson replied
    Dear Tina, Thank you very much for taking the time to leave our Tritton Road team a five star review. I shall pass on your kind words to the team. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 5 Stephen Fields 6th Apr 2020

    Even during these difficult times, a fault less service was provided my all staff that we dealt with.  Our sincere thanks and gratitude for all that you did. 

    Jess Emmerson replied
    Dear Mr Fields, Thank you for your five star review and your kind words. We are pleased that you felt our team delivered a professional service. I shall pass on your thanks to our Tritton Road colleagues. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 1 Bryan Kraty 3rd Apr 2020

    Many, many issues and a complaint letter sent to head office! Re:  Barbara Batkin Funeral  - Lincoln (Arr/Sun No: 00079559) We have a number of issues concerning standard of service provided by Lincolnshire Co-op Funeral Services for the funeral of Barbara Batkin which are set out below. I recognise that this funeral contract, executed on 3/3/20 for a funeral on March 30th, was being conducted against a backdrop of changing COVID 19 advisories and legislation.  The coroner’s office also requested a post mortem to be conducted. In this respect under the contract your duty of care to your clients includes ”Providing you with service communications so that you receive a full and functional service. Updates and notifications about changes to our services.” Most of our issues concern a general lack of or timely communication by our assigned funeral Director, Stuart Bell, from the Tritton Road office in Lincoln. Following signing of our contract with you the following service to be provided or organized were cancelled or not delivered as required. Church memorial service was cancelled  • We only got to hear about this through an email we sent at 12.15. According to Stuart Bell his offices knew at 08.00. Why were we not informed directly? • This means that the estimated fee of £320 should be adjusted as only graveside prayers were said and no church used. • Service sheet estimated cost should be cancelled as not provided and advised not to go ahead Communication • Little advice given by Stuart Bell during the period of making the funeral arrangements, we continually had to chase him for information. • Due to the coroner requesting a post mortem we were continually calling Stuart to find out if this had been done and when Barbara would be returned. • Once Barbara had been returned nobody advised us so that we could go ahead with the family notifications. We only knew she had returned at a meeting on March 19th with Stuart Bell at Tritton Rd. as he went to check. • See also Jewelry and clothing below. Notice in Paper • The notice was put into the echo without being given my final wording and not telling me that this was going ahead, such that family members actually read it in the paper prior to my own notice being sent out. Jewelry and Clothing • On Saturday 28th March we tried all day to get hold of Stuart Bell by phone, mobile and email to confirm that specific items of jewelry and clothing to be removed and replaced with others. No confirmation was received so we had to call the Duty Funeral Director on Monday and email the office. By 10 am on day of the funeral at 12am we had still heard nothing. Once again we had to chase the office for confirmation.  We had two sleepless nights over this. Embalming • Due to the time taken for the post mortem and Barbara to be returned and embalmed, I sent an email on March 23th to Stuart to advise that this, scheduled for the next day, was no longer to go ahead. Again, no confirmation that this went ahead.  The estimated cost for admitting into care needs to be changed Wake • Advised after notifications had been sent to persons to attend the funeral that we would not be given a room to hold the wake despite being told by Stuart that all receptions already booked would go ahead.  Any estimated cost for this needs to be cancelled. Limousine • Limousine was cancelled. Any estimated cost for this needs to be cancelled. Flowers • We were advised that no flowers were available, despite us obtaining bouquets from another florist two weeks after we placed the order with Coop. Stuart advised that artificial flowers would be put around coffin at no cost.  Any estimated cost for this needs to be cancelled. Pall-Bearers • Finally, two pall-bearers did not turn up for the burial and two council workers have to stand in to bury mum.  Photograph provided of this in original letter. • Coffin should have been laid at the top of the grave for the service and then lowered into the grave afterwards. This did not happen, we were not told anything prior, but Barbara was lowered straight into the grave and the service then took place afterwards. This was extremely upsetting. • We fully expect that a suitable downward adjustment to the estimated professional service fee of £1,350 be made for this and communication failures. Donations • As yet, no notification of donations made to The Grove as requested. We await details as we know that donations have been sent.

  • 5 John Taylor 31st Mar 2020

    From the start when my late wife Marie and I decided to use the Lincolnshire COOP to conduct both our Funerals we were treated with respect and dignity, Not knowing that within five years, because of my dearest wife’s cancer and sepsis, she would be taken from me, despite the coronovirus  problem, and everyone in Isolation the event was videoed by the crematorium and friends, neighbours and family were able to watch the service in safety.

    Jess Emmerson replied
    Dear Mr Taylor, Thank you for giving our Tritton Road team a 5 star review. We understand that the current government guidelines have reduced the number of family members that can attend services. However, we are pleased that you were able to use the webcasting service to ensure that your friends and family were able to be a part of the service. Please let us know if there is anything further we can do to support you. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 4 Lynsey Rudge 31st Mar 2020

    Given the circumstances of the awful situation with the corona *** it was the best it could of been under the circumstances. All staff were amazing and very supportive. Even helping making a cast of my dads hand.  I was saddened that my dad wasn’t carried into the service and wheeled in on a trolley but again I’m sure the situation with the covid -19 prevented that. I would highly recommend the co op funeral services to anyone that should require it.

    Jess Emmerson replied
    Dear Mrs Rudge, Thank you for your kind words. We are pleased that you felt our colleagues were supportive. Unfortunately, the current Government guidelines and NAFD recommendations have meant that we have had to change some of our practices, which does include wheeling the coffin as opposed to carrying. We do apologise if this has caused any upset as it certainly was not our intention. Please do not hesitate to contact us should you require any further support. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 5 Philip Denton 24th Mar 2020

    The team at Co-Op handled our Funeral in their usual competent manner. Nothing was too much trouble for them and they undertook all of our wishes to a tee. Have absolutely no qualms about recommending them to others who require this service.

    Jess Emmerson replied
    Dear Mr Denton, Thank you for taking the time to leave our Tritton Road Team a 5 star review. We are pleased that you felt supported at this difficult time. We shall pass on your kind words to our colleagues. Kind Regards, Jess Emmerson (Commercial Support Manager)
  • 5 Jennifer Davies 23rd Mar 2020

    Me Stuart Bell was extremely helpful and always available to answer questions and give guidance. The staff at Lincoln coop were extremely helpful too. 

    Jess Emmerson replied
    Dear Jennifer, Thank you for your kind words and for taking the time to leave us a 5 star review. Stuart is a valued member of our team and I am pleased that you felt he was there to support and advise you whenever you needed it. We shall pass on your feedback to our colleagues. Kind Regards, Jess Emmerson (Commercial Support Manager)
  • 5 Janet Lumley 22nd Mar 2020

    Caring and professional.  I was more than happy with the service I received.

    Jess Emmerson replied
    Dear Janet, Thank you for your kind words and for taking the time to leave us a 5 star review. I shall pass on this lovely feedback to our colleagues. Kind Regards, Jess Emmerson (Commercial Support Manager)
  • 5 Phillip Bradley 13th Mar 2020

    Everything went very smoothly before and on the day of the funeral. Thank you

    Jess Emmerson replied
    Dear Mr Bradley, Thank you for your kind words and for taking the time to leave us a 5 star review. I will pass on your feedback to our colleagues. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 5 Jane Thomas 10th Mar 2020

    Excellent

  • 5 John Maughn 3rd Mar 2020

    I rate the Lincoln Co-operative Funeral Service for my wife Margaret as Excellent. Many thanks. John Maughn

  • 5 Cheryl Keeley 29th Feb 2020

    Everyone involved were very professional and they cared about doing everything we wanted for our sister. I have used these services before for other family member and I also have my own funeral plan with them. I would recommend them to others.

  • 5 Derek Orford 24th Feb 2020

    Sympathetic, clear process and evrything went to plan. Thank you.

    Deleted Turnbull replied
    Dear Derek, Thank you for taking the time to complete a 5 star review and valuable feedback. Kind Regards Andrew.
  • 5 Ruth Grice 18th Feb 2020

    excellent service thank you

    Deleted Turnbull replied
    Dear Ruth, Thank you for taking the time to complete a 5 star review, you feedback is appreciated. Kind Regards Andrew.
  • 5 Theresa Jane Wilson 18th Feb 2020

    Everyone concerned with Phil’s service from that first awful phone call to the very end have been very helpful. Special thanks to David Gault and Andrew Key. Would recommend them. Thank you 

    Deleted Turnbull replied
    Dear Theresa, Thank you for taking the time to complete a 5 star review and for your kind words of appreciation. I will ensure, David, Andrew and colleagues get to read your feedback. Many Thanks Andrew.
  • 5 Linda Rippin 17th Feb 2020

    From our first point of contact the Co-op were so professional and compassionate, guiding us through each stage. An outstanding service throughout.

    Deleted Turnbull replied
    Dear Linda, Thank you for your kind words and feedback. I m sure colleagues will be appreciative of your review. Kind Regards Andrew.

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
Tritton Road
Lincoln
Lincolnshire
LN6 7QY

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Isobel Reeson 23rd May 2020

Very easy to arrange during  Covid restrictions by phone and e mail, excellent communication and attention to detail. 

Helene Mackenzie 21st May 2020

Everyone I spoke to was wonderful,so caring and helpful. Because I do not live in Lincolnshire,my Auntie arrangement were made over the telephone and email. The Funeral Director took time to explained everything clearly and was quick to reply to any email questions I had. On the day of the funeral the hearse was spotless and Funeral Home team were immaculate and professional. Lincolnshire Co-op Tritton Road Funeral Service are excellent and provide and amazing service to families.

Gerard Philip Cross 16th May 2020

Lovely service under the circumstances

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