Lincolnshire Co-operative
Main home: Lincolnshire Co-op Tritton Road Funeral Service
1355 reviews
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5 Carla Richards 16th Jul 2016
They were excellent and made things as easy as it could have been
David Camm replied
Many thanks Carla for taking the time to review the service you received from our Mablethorpe Funeral home, I will ensure that your comments are passed onto all the team involved. Kind regards David Camm (Branch Manager). -
5 Fredrica Youde 11th Jul 2016
I was very happy with the professionalism that everything was managed. I would recommend your services.
Andy Turnbull replied
Hello Fredrica, Thank you for your comments, it is nice to know our services will be recommended.
Kind Regards Andrew Turnbull Area Manager. -
5 John Rowland 7th Jul 2016
All aspects were excellent. David Gault was brilliant, efficient, kind and empathetic to our needs.
Thank you
John RowlandAndy Turnbull replied
Hello Mr Rowlands, We do appreciate your kind words. I will ensure David is aware of your comments. Many Thanks Andrew Turnbull Area Manager. -
5 Terry Nowell 9th Jul 2016
Very good caring and thoughtful service throughout
Andy Turnbull replied
Hello Terry, Thank you for your feedback, it is appreciated.
Kind Regards Andrew Turnbull Area Manager. -
5 Amanda Broomfield 18th Aug 2016
Very helpful and supportive during this difficult time.
Jess Emmerson replied
Dear Mrs Broomfield, Thank you for leaving us a 5 star review. We always endeavour to look after our families and support them during such a difficult time.
Kind Regards,
Jess Emmerson (Branch Manager) -
5 Derek Robert Vinters 22nd Aug 2016
Excellent in every way
Made a difficult day a lot easierJess Emmerson replied
Dear Mr. Vinters,
Thank you very much for leaving us such a kind review. We are pleased that you felt that the arrangements were carried out excellently as we pride ourselves on delivering a professional service during a difficult time. I shall pass on your comments to all staff involved. Kind Regards,
Jess Emmerson (Branch Manager) -
5 Harold Abbott 23rd Aug 2016
The service that was provided for both my Dad Wilfred Abbott and my Mum Nora Mildred Abbott was excellent, my family also where treated exceptionally well and I am pleased that we chose your company, thank you Carol I will never forget your kindness.
Andy Turnbull replied
Dear Mr Abbott, Thank you for you kind words of appreciation. I will ensure Carol is made aware of your comments.
Kind Regards Andrew Turnbull Area Manager -
5 Kathleen (Pat) Long 8th Aug 2016
We found your service was excellent - sympathetic and professional, both at the office and at the Crematorium. Thank You.
Mark Robinson replied
Hi Pat, thank you for your kind review of our services, I will pass your comments on to all concerned.
Kindest regards Mark Robinson (Branch Manager) -
5 Janet Thompson 20th Aug 2016
Apart from one glitch, everything was dealt with professionally. I was kept updated about the progress of my mums funeral plans on a regular basis.
Andy Turnbull replied
Hello Janet, Thank you for your feedback. I m glad everything was dealt with professionally and you were kept up to date.
Kind Regards Andrew Turnbull - Area Manager. -
5 Lynda Thomas 14th Aug 2016
Couldn't fault them, Mark was especially brilliant,
Richard Robinson replied
Thank you for your comments Lynda, I'll ensure that these are passed on to Mark and the team at Newark. Kind Regards Danny Doherty (Area Manager). -
5 Graham Nicholas White 27th Aug 2016
Truly outstanding service.
Compasionate, thoughtful and respectful thoughout.
Could not recommend more highly.
ThankyouJess Emmerson replied
Dear Mr White, Thank you ever so much for your kind words. We are very pleased that you feel that you would recommend our services. We always strive to deliver a professional service compassionately and sensitively to all of our clients, during such a difficult time.
Kind Regards,
Jess Emmerson -
5 Alan Price 12th Aug 2016
We were looked after all the way at this sad time thank you from all the family
Richard Robinson replied
Many thanks for your kind review Mr Price, I am glad to hear that you were looked after. Kind regards Danny Doherty (Area Manager). -
5 Linda Griffiths 11th Aug 2016
I recently used the Spalding Co-operative Funeral Services for my Mother. I can only say a huge thank you for a very respectful and dignified service from start to finish. The help and advice I received was brilliant at a very difficult time. On the day, the whole ceremony was handled in a dignified way that I was proud of for my Mum. Would certainly recommend their services at a time which is very stressful.
Debbie Staff replied
Dear Linda Thank you for your review and kind comments. I am pleased to hear that everything went smoothly for you at a difficult time
Kind Regards
Debbie Staff (Branch Manager) -
5 Susan Julie Rogers 6th Aug 2016
I couldn't fault the service I received, the staff were very sensitive, helpful and professional, thank you for taking some of the pain out of a painful day.
Jess Emmerson replied
Dear Mrs. Rogers, Thank you for taking the time to leave us such a lovely review. Our staff as always striving to look after our families to the best of their ability to make a difficult time a little bit easier. I shall pass on your comments to all of the staff involved. Kind Regards,
Jess Emmerson (Branch Manager) -
5 Graham Douglas 2nd Aug 2016
All aspects of the funeral service were completed with great sensitivity and professionalism. The preparations for the funeral allowed great flexibility to produce a service which suited our requirements and respected the wishes of our deceased mother. The funeral service itself was everything we could have wished for. We wished for a non-religious ceremony and the end result was perfect. I was away when the funeral was being organised, but communication by email was prompt and efficient. In particular our thanks go to Darren and Andrew for making a sad occasion one which we will remember fondly.
Andy Turnbull replied
Dear Mr Douglas,
Thank you for your words of appreciation, I am glad everything was as you wished for and fully met your expectations. I will ensure your comments are passed onto Darren and Andrew.
Kind Regards Andrew Turnbull - Area Manager -
5 Sally Laking 1st Aug 2016
Tony and his team were absolutley fantastic .Nothing was too much trouble very understanding we were not rushed or pressured at anytime .
They were all very compassionate and caring .They all looked after my husband very well at this sad time .
Once again a huge thankyou to Tony for being lovely .
Sally and family .Spare KC replied
Thank you Sally for taking the time to write your review. I will certainly pass on your thanks and kind words to Tony and the rest of the team. Kind regards, Kirby Cranshaw (Funeral Director) -
5 Priya Rege 31st Jul 2016
Both Tony and Kirby were utterly excellent, from my very first phone call to after the funeral itself. They were kind, sympathetic, thoughtful respectful and thoroughly organised. Should you require these types of services I would not hesitate to recommend them.
Richard Robinson replied
Many thanks for taking the time to provide a five star review for the services you received from our Horncastle funeral home, particularly your kind words of appreciation for Kirby and Tony, I will ensure that these are passed on. Many thanks Danny Doherty (Area Manager). -
3 Susan Carr 2nd Aug 2016
Don't feel that I was kept as informed as I would have expected. Lost faith.
Andy Turnbull replied
Dear Mrs Carr, I was disappointed to hear your comments, but after a prompt investigation, I hope you felt it was a suitable outcome. Thank you for highlighting the issues, which will allow myself to target any training needs.
Kind Regards Andrew Turnbull Area Manager -
4 Judith Vaughan 24th Jul 2016
Thank you to all the staff we had dealings with they were all very kind and helpful . the ceremony went very smoothly and well .
Best wishes
Jean Sadgrove NorridgeAndy Turnbull replied
Dear Judith, Thank you for your kind words, it is very much appreciated.
Kind Regards Andrew Turnbull - Area Manager -
5 Linda Scott 25th Jul 2016
The funeral directors and David in particular were very helpful and supportive during the whole process. We couldn't have asked for more. Grateful thanks.
Andy Turnbull replied
Dear Linda, Thank you for your words of appreciation, I will ensure David hears of your comments.
Kind Regards Andrew Turnbull - Area Manager -
5 Janet Taylor 18th Jul 2016
A professional and caring service at one of the saddest times, thank you.
Spare KC replied
Thank you Janet for taking the time to write your review. I will be sure to pass on your thanks to the team at Horncastle. Kind regards, Kirby Cranshaw (Funeral Director) -
5 Sylvia Underwood 19th Jul 2016
Excellent, just as Tony would have wished.
Jess Emmerson replied
Dear Mrs. Underwood, Thank you for your kind words and review. We always endeavour to carry out the funeral to our client's and your loved one's wishes. We are pleased that you felt that it carried out to yours and Tony's specifications. Kind Regards, Jess Emmerson (Branch Manager) -
5 Julie Rice 19th Jul 2016
Very helpful and caring staff, made our family ordeal easier to deal with. Thank you
Jess Emmerson replied
Dear Mrs Rice, Thank you for leaving us a 5 star review and for such kind words. Our staff pride ourselves in looking after you as best we can, to try and make such a difficult time easier. Kind Regards, Jess Emmerson (Branch Manager) -
5 Helen Dorr 3rd Aug 2016
Everything was handled with tact, discretion and compassion. Darren was so kind and professional it madea difficult time much easier. Thank you
Andy Turnbull replied
Hello Helen, It is very nice to hear your comments, I will ensure Darren is made aware of your kind words.
Kind Regards Andrew Turnbull - Area Manager -
5 Joanne Walpole 25th Jul 2016
I and my family cannot praise Sue highly enough for her professional care and expertise and compassion for someone who has lost a loved one.....the funeral was carried out with respect for the loved one and family and she had that caring attitude which made us all feel very comfortable......
She was efficient always available and returned calls as promised.
This is most important when the family are trying to get their act together at a time when they are often in a state of grief and shock.
Cannot praise the st Johns road branch highly enough.
And would like to say Thank you so very muchDebbie Staff replied
Dear Mrs Mackenzie
Thank you for your lovely comments, I will ensure these are passed onto Sue
Kind Regards
Debbie Staff (Branch Manager)