Lincolnshire Co-operative
Main home: Lincolnshire Co-op Tritton Road Funeral Service
1355 reviews
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5 Yvonne Calvert 2nd May 2016
Amazing
Richard Robinson replied
That's great to hear - thank you.
Danny Doherty (Area Manager). -
5 Sharon Bavin 5th May 2016
From our very first appointment to make our arrangements until we were dropped off at the reception venue everything was perfect and beautifully carried out. Julie our funeral director walking in front of Mums hearse both from the family home and from the church was very touching. The only thing we would have liked was a few more minutes outside the church after the service we felt a bit hurried into the limousines and didn't really get any chance to speak with the mourners that were unable to go to the reception afterwards. Other than that we would highly recommend Lincoln Coop Funeral Services.
Richard Robinson replied
Hi Sharon, Many thanks for posting your positive comments regarding the standard of service which was provided to you by Julie and the team at our Lincoln funeral home. It really is so nice for all those concerned to receive these and I will ensure that they are passed on to all concerned. I was sorry to hear that there wasn't extra time between the church service and committal to speak with all the mourners, but I'm sure you'll appreciate it is really difficult to gauge just how much time will be needed based on the number of people attending. Once again thank you for your kind words.
Danny Doherty (Area Manager). -
5 Tracy Palin 28th Apr 2016
A thorough and professional service from start to finish. i have never arranged a funeral before and the process was made very simple which is what was needed during such a distressing time. All the staff were extremely kind and respectful and the funeral ran without a hitch.
Richard Robinson replied
That's really good to hear Tracy. We pride ourselves on providing a professional service. I will ensure your kind words are passed onto all the team at Gainsborough
Danny Doherty (Area Manager). -
5 John Taylor 24th Apr 2016
I would recommend the co-operative funeral services ...they were excellent
Ian Copeland replied
Dear Mr Taylor
Its lovely to know that you would recommend our services. Our team pride themselves on providing a professional service and they will be pleased to read your review.
Kerry Doherty (Area Manager) -
5 Karen Justice 30th Apr 2016
Very supportive. Day of funeral went smoothly and to plan, and our wishes were respected.
Richard Robinson replied
Hi Karen, many thanks for your comment. I'm so glad to hear that the team at our Newark funeral home were able to support you through this time.
Danny Doherty (Area Manager). -
5 Shona Maclean 29th Apr 2016
The Lincoln Co-Operative funeral directors provided our family with the most respectful, dignified and personalised service. Special regards to Julie, a remarkable lady who displays the highest degree of professionalism. My family and I will be forever thankful.
Richard Robinson replied
Thank you so much for your review and positive comments regarding the service provided and Julie. I will ensure that these are passed on. Kind Regards Danny Doherty (Area Manager). -
4 Dennis Prangnell 7th May 2016
Just a problem with music that is probably the crematoriums problem. They need modern equipment.
Richard Robinson replied
Thank you for your 4* review Mr Prangnell. I'm sorry to hear that there was an issue with the music. I am aware that the crematorium are just about to undergo a major improvement program which will include a complete update of their music system. Kind Regards, Danny Doherty (Area Manager). -
5 David Jones 30th Apr 2016
Julie Holmes-Boardman and the Lincoln Co-operative Funeral Service (Tritton Road) was amazing. It is the first time I have had to deal with arranging a funeral and it was made easy by Julie doing everything that was needed, organising the vicar, service sheets, and bringing everything together. She was so supportive when I had to change the funeral to include my mother (she died within 2 weeks of my father's passing) and she arranged to perform a double funeral for both my patents. This was amazing as I am sure my family and i could not have gone through the same thing twice.
Well done and thanks Julie
David Jones and FamilyRichard Robinson replied
Many thanks for taking the time to post this review at what must be such a difficult time for you all. I was so pleased to hear about the service provided to you by Julie and the team at our Lincoln funeral home and I will ensure your comments are passed on. Kind Regards, Danny Doherty (Area Manager). -
5 Michael Campsill 28th Apr 2016
Excellent in every way,Kirby and who ever else we dealt with were most helpful caring and very supportive.The service was just how we wanted it to be.We carnt thank the Co op enough for all their help at this difficult time.
Ian Copeland replied
Thank you so much for taking the time to let us know about the excellent service you received. I will ensure that your kind words are passed on to our team.
Kerry Doherty (Area Manager) -
5 Michael Warton 2nd May 2016
The service was excellent from beginning to end. Our needs were respectfully and efficiently met. Taking care of the newspaper announcement, purchase of flowers, choice of celebrant took a great deal of pressure from our shoulders. Thank You!
Ian Copeland replied
Dear Mr Warton,
Thank you so much for your kind message. It's lovely to hear that our team took care of all your needs. I will ensure this is passed onto our team.
Kind regards
Kerry Doherty (Area Manager) -
5 Eddie Robinson 30th Apr 2016
Thank you to all concerned.
Richard Robinson replied
You're welcome - many thanks for the 5star review, it is appreciated. Danny Doherty (Area Manager). -
5 Gaz Taylor 3rd May 2016
I wonderful service that eased some of the grief when dealing with such a sensitive subject.
Richard Robinson replied
Thank you for your comments Mr Taylor, I am pleased to hear that we were able to support you at this time. Kind Regards Danny Doherty (Area Manager). -
5 David Carver 18th Apr 2016
we were extremely pleased with david and his colleagues. we couldn't thank them enough for their care and consideration on the day. our many thanks xx
Richard Robinson replied
It's always rewarding to read such positive comments regarding our dedicated team. I will pass on your kind words to David and all the team. Danny Doherty (AreaManager). -
5 Poul Vestbirk 18th Apr 2016
The service was excellent and Kirby dealt with all our requirements in a very professional and sympathetic manner.
Ian Copeland replied
Dear Mr Vestbirk, Many thanks for taking the time to write your review. It's always nice to read such positive words about our team. Kind regards Kerry Doherty (Area Manager) -
5 Michael Robert Parrish 10th Apr 2016
I was extremely impressed with the professional way the funeral was done.I would like to express my thanks to all the staff involved.On behalf of my family many thanks.Mick Parrish.
Jess Emmerson replied
Dear Mr. Parrish,
Thank you very much for writing such a lovely review. Your comments really do mean such a great deal. I shall pass your thanks on to all of the staff that were involved with looking after the arrangements and funeral for Mr. Charles Parrish.
Kind regards,
Jess Emmerson (Branch Manager) -
5 Sue Simpson 14th Apr 2016
My family and I would like to thank Julie Holmes-Boardman for her outstanding service she provided from start to finish. What a fantastic friendly lady who is very passionate about her job :)
Richard Robinson replied
Many thanks for your positive comments regarding the standard of service you received by Julie. I will ensure these are passed on. Danny Doherty (Area Manager). -
5 Debbie Chambers 11th Apr 2016
The team are so respectful and give your deceased loved one and the family dignity and respect.
I can't thank them enough. They get every detail correct. And ring you the night before to run events through. The nicest part is the walk of respect by lead director in front of the hearse.Richard Robinson replied
Many thanks for taking the time to write your review it is appreciated. I will ensure that your comments are shared with all the team.
Danny Doherty (Area Manager). -
5 Margaret Handley 8th Apr 2016
Verygood all round
David Dernley replied
Thank you - I am glad everything was to your expectations.
Andrew Turnbull (Branch Manager) -
5 Susan Holmes 3rd Apr 2016
Very professional and caring staff made the experience less stressful than anticipated.
Nothing was too much trouble. Whenever I changed my mind about the arrangements the staff always stressed it was important to get everything right for me.
Really pleased with the quality of the coffin, it looked superb and the flowers were beautiful.
Finally, I thought that mother looked very natural and so I was pleased that I decided to say a last goodbye.
Can't fault the preparation and the funeral itself was conducted exceptionally well.
Many thanksJess Emmerson replied
Dear Mrs. Holmes,
Thank you very much for taking the time to write us a lovely review. We are very pleased that the arrangements were carried out exactly to your specifications. We understand that it can be hard to make decisions sometimes and it is important to us that all the arrangements are correct. We are honoured that we were able to look after your mother and yourself for the funeral arrangements. I shall pass your comments and thanks to all staff involved.
We hope that your travels back home went smoothly.
Kind regards,
Jess Emmerson (Branch Manager) -
5 Su Page 27th Mar 2016
Peter Riley was perfect , kind , understanding , caring , sympathetic and so easy to talk to and get along with. Peter was very dignified and professional from the very first phone call to after Dads funeral. I couldn't have wished for anyone better to have looked after my Dad.
Lucy was very patient and helpful in dealing with the order of service liaising with the printers and myself and several changes etc and looking after the smooth running of the church and music (and me) on the day of Dads funeral.
They made the organising of Dads funeral as pain free as possible. They really couldn't have done anymore - nothing was too much trouble. XxxxRichard Robinson replied
Sincere thanks for your kind comments, I will ensure that these are passed on to Peter and his team at our Gainsborough funeral home.
Danny Doherty (Area Manager). -
5 Nick Bailey 26th Mar 2016
Peter gave us an excellent service, and really helped us through a very difficult time, we are very grateful for his contribution, and also everyone involve in the funeral on 23rd March 2016. Again thank you everyone
Richard Robinson replied
Many thanks for your words of appreciation, I will pass these onto Peter and the team.
Danny Doherty (Area Manager). -
5 Chuck Boulton 11th Apr 2016
The Coop were caring supportive and organised. On the day they were great
David Dernley replied
Thank you for your kind words Mr Boulton, I will pass your comments on to staff members.
Andrew Turnbull (Branch Manager) -
5 John Hewis 1st Apr 2016
First class , very professional
David Dernley replied
Thank you for your review and comments which are much appreciated.
Andrew Turnbull (Branch Manager) -
5 Anthony Foster 27th Mar 2016
Very helpfull,and considerate,guided my wife and I through the whole stressfull time.
David Dernley replied
Thank you for your kind comments. I will ensure your words are passed onto David.
Andrew Turnbull (Branch Manager) -
5 Alma Smith 12th Apr 2016
Julie and her staff couldn't have been more caring,understanding or professional whilst helping us with the planning of my dads service. On the day they were there every step of the way. Many thanks to you all at this dreadful time in our lives.
Andy Turnbull replied
Sincere thanks to your kind words of appreciation. I will ensure your message is passed on to Julie and the team.
Kind Regards Andrew Turnbull Branch Manager