Lincolnshire Co-operative
Main home: Lincolnshire Co-op Tritton Road Funeral Service
1355 reviews
-
5 David Whittaker 26th Mar 2018
very professional
Matt Golding replied
Dear David, thank you for your kind words, I am happy that we were able to help you at such a difficult time. Kind Regards Matthew Golding-Assistant Manager -
5 Caroline Jaines 26th Mar 2018
The funeral of my mother felt very personal and all our needs were met Cathy is excellent. Thank you
Jess Emmerson replied
Dear Caroline,
Thank you for taking the time to leave us a 5 star review and for your kind comments regarding Cathy. She certainly is a valued member of our team. We are pleased that you felt we delivered a professional and personal service where all your needs were met. Kind Regards, Jess Emmerson (Branch Manager) -
5 Anthony Roe 25th Mar 2018
Very caring and sympathetic
Spare KC replied
Thank you Mr. Roe for leaving your five star review. Kind regards, Kirby Cranshaw (Branch Manager). -
5 Susan Leadbetter 22nd Mar 2018
First Class service from beginning to end. Extremely helpful and respectful in every way. Very many thanks.
Spare KC replied
Thank you Mrs. Leadbetter for your kind words. I'll be sure to pass on your thanks to the team at Horncastle. Best regards, Kirby Cranshaw (Branch Manager). -
5 Tina Scott 21st Mar 2018
Julie was understanding and supportive from start to finish, took so much off our hands. Thank you.
Matt Golding replied
Dear Tina, Thank you for such a kind message, I will ensure that Julie see's your kind words. Kind Regards Matthew Golding - Assistant Manager -
5 Christine Pegg 20th Mar 2018
A dignified and highly professional service from start to finish . Mark and his staff helped make this difficult time a little bit easier for us and we cannot thank them enough .
Mark Robinson replied
Dear Christine, thank you very much for the 5 star review. It is always nice to get some praise. I will certainly pass your thanks on to all the members of the Newark Team. Stan and Ollie behaved on the day, a lovely pair of horses to draw the hearse. Kind Regards Mark Robinson. -
5 Anne May 13th Mar 2018
Professional service with everything taken care of.
Andy Turnbull replied
Dear Anne, Thank you for taking the time in leaving a 5 star review. Kind Regards Andrew Turnbull - Area Manager. -
5 Cynthia Copping 13th Mar 2018
Allie and Marie couldn't have been more compassionate at a very distressing time. They were very professional and inspired confidence. They were approachable and paid particular attention to detail. This ensured that everything went very smoothly on the day of the funeral. They are to be commended. My family and I are so grateful to them.
Cynthia CoppingAndy Turnbull replied
Dear Cynthia, Thank you for taking the time in providing a lovely 5 star review. Your kind words are really appreciated. I will ensure colleagues get to read your comments. Kind Regards Andrew Turnbull - Area Manager. -
5 Walter Gladwin 13th Mar 2018
Funeral arranged and conducted with sensitivity and efficiency by Cathy of Louth Co-operative Funeral Service.
Jess Emmerson replied
Dear Mr Gladwin, Thank you for leaving us a 5 star review and for sending Cathy a wonderful email as well. It was a pleasure to read and I am pleased that you felt that Cathy looked after you. Should you need anything further, do not hesitate to give Cathy, or the rest of the team at Louth, a phone call or pop in. Kind Regards, Jess Emmerson (Branch Manager) -
5 Wendy Anne Fegan 13th Mar 2018
Excellent service, very personal and attentive, would recommend.
Jess Emmerson replied
Dear Mrs Fegan, Firstly, may I thank you for taking the time to leave us a 5 star review during this difficult time. We are pleased that you felt that we attended to all of your needs and delivered a personal and professional service. Should you need any further support, do not hesitate to call into our Louth Office. Kind Regards, Jess Emmerson (Branch Manager) -
5 Julie Gilbert 12th Mar 2018
Very good all done the up most respect
Mark Robinson replied
Thanks for your review Julie it was a pleasure to be of assistance during this difficult time. I will pass your comments on to the Newark team. Kind regards Mark Robinson -
5 Janet Hall 11th Mar 2018
Impressed with the service provided and attention to detail also for making the process as easy as possible at such a difficult time
Spare KC replied
Many thanks for taking the time to leave your review Mrs. Hall. Kind regards, Kirby Cranshaw (Branch Manager). -
5 Blanche Hallows 11th Mar 2018
Professional and impeccable, we could not have wished for anything better, we are very grateful.
Blanche and DavidDeleted Beckett replied
Dear Mrs Hallows, Thank you for your kind words, which I will pass on to the whole team involved. I'm pleased we were able to provide a quality service that met your needs. I hope it helped to remove some of the stress for you and the family at this difficult time. Many regards, Lee Beckett (Branch Manager) -
5 Rachael Chappill 11th Mar 2018
Hi
Just like to say that it was a lovely, professional service by the Co-op for my Dad's funeral. All the staff were extremely courteous and friendly with heartfelt manner at such a sad occasion.Matt Golding replied
Dear Rachael, Thank you for your kind message. I am happy that our staff were able to help and did so with such professionalism. Kind Regards Matthew Golding - Assistant Manager -
5 Simon Farrant 11th Mar 2018
I found the whole service very friendly, full of empathy and professional. Vikki was wonderful as were the everyonecon the day.
Thank you so much for all the support during the whole process
Simon FarrantVicki Swain replied
Dear Mr Farrant, many thanks for taking the time to give us a 5 star review. It's nice to hear that Vicki took such good care of you and your family at this difficult time. I will make sure Vicki is aware of these lovely comments. Kind Regards Peter Riley (Branch Manager) -
5 Alyson Wilson 9th Mar 2018
EXCELLENT SERVICE AND CARE
Matt Golding replied
Dear Alyson, Thank you for your kind words, I will ensure all staff see them. Kind Regards Matthew Golding - Assistant Manager -
5 Claire Jenkinson 6th Mar 2018
A stressful and sad situation as easy and pleasant as it could be. Thank you
Vicki Swain replied
Dear Claire, many thanks for taking the time to write your review it is appreciated . I will ensure that your comments are shared with all the team. Kind Regards Peter Riley (Branch Manager). -
5 Beryl Packard 6th Mar 2018
Firstly, Gemma could not have been more kind, sincere and helpful. we could not have wished for anybody better.
On the day, despite the weather, all staff were totally professional whilst still being approachable and friendly. The service itself was again sincere and personal, the flowers beautiful.
Would definitely recommend all of the services.Ian Copeland replied
Dear Beryl,
Thank you for taking the time to leave a 5 star review. Its lovely to hear how professional our team at Louth were, as well as being friendly and approachable. At such a difficult time, it is important to know you have someone you can turn to for help and advice, therefore I am so pleased that Gemma was able to provide that for you. I will ensure that your kind words are passed onto Gemma and the rest of the team at Louth. Kind Regards Kerry Doherty (Area Manager)
-
4 Susan van Heesbeen 5th Mar 2018
Sterling effort getting through the terrible snow to the ceremony. A real feat.
Jess Emmerson replied
Dear Susan, Thank you for leaving us such kind words. The terrible weather conditions certainly challenged us but we were determined to look after the late Mrs Osborne and your family to the best of our ability and ensure the service took place despite the adverse weather. We hope that you all travelled safely during these difficult weather conditions. I shall pass on your kind words to all team members that were involved in the Funeral Arrangements. Kind Regards, Jess Emmerson (Branch Manager) -
5 Zena Henry 4th Mar 2018
Thank you so much for all your help and support at such a difficult time.
The funeral made the BBC Lincolnshire headlines as the snow was so horrendous on the day of the funeral and lorry drivers helped to push the hearse!
The staff were covered in snow and remained professional and carried out their duties with no complaint.
Absolutely superb! Thank youMatt Golding replied
Dear Zena, Thank you for this kind message, i'm happy that everything went ahead to your satisfaction despite all the weather delays that we had. Our staff always do there best to ensure everything goes ahead as smoothly as possible. Kind Regards Matthew Golding - Assistant Manager -
4 George David LeCoat 4th Mar 2018
Precisely the service I wanted simple and efficient .
Staff caring and capable .Vicki Swain replied
Dear Mr Le Coat, thank you for your kind words. I have passed your comments on to the team Regards Peter Riley (Branch Manager) -
5 Barry Frederick Hewson 3rd Mar 2018
Very professional.
It could be described as being helped through the experience by a kindly aunt/uncle.Debbie Staff replied
Dear Mr Hewson, Thank you for your5 star review and kind words, I will ensure they are passed onto the team at Spalding Funerals. Kind Regards Debbie Staff (Branch Manager) -
5 Simon Butters 3rd Mar 2018
We were very well looked after and everything was professionally sorted out as well as perfectly executed,thank you
Jess Emmerson replied
Dear Mr Butters, Thank you for leaving us a 5 star review and for your lovely words. I am pleased that you felt that you were looked after and supported during this difficult time. We pride ourselves on delivering a professional service. I shall pass on your kind comments to all team members that looked after you and the late Mr Butters. Kind Regards, Jess Emmerson (Branch Manager) -
5 Christine Barrand 2nd Mar 2018
Very helpful couldn't have asked for any more . First time I've used them nut would again and highlyrecommended
Mark Robinson replied
Hi Christine. Thank you for taking the time to review our services. The Sleaford team and myself are pleased that you would recommend us. Regards Mark Robinson (Branch Manager) -
4 Duncan Haughey 2nd Mar 2018
The service was as discussed and expected and the day went to plan with no issues,
Debbie Staff replied
Dear Mr Haughey Thank you for taking the time to review the service provided by our Spalding Branch. I will ensure your comments are passed onto the team. Kind Regards Debbie Staff (Branch Manager)