Lincolnshire Co-operative
Main home: Lincolnshire Co-op Tritton Road Funeral Service
1355 reviews
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5 Robert Dann 16th Apr 2017
Very professional, a very caring service. I would recommend.
Ian Copeland replied
Dear Robert,
Thank you for taking the time to give us some feedback, it is very much appreciated.
Kind Regards
Kerry Doherty (Area Manager) -
5 Tracey Baker 16th Apr 2017
Every aspect of my father's funeral was handled with care and compassion by staff at the Horncastle branch, i can not praise them enough. Thank you to everyone involved.
Spare KC replied
Many thanks Tracey for your kind review. I will pass on your thanks to the whole team here at Horncastle. Kind regards, Kirby Cranshaw, Branch Manager. -
5 Lisa Wilson 16th Apr 2017
Everything was done to put me at ease the help and support the coop showed was truly amazing. Especially by Mr Lee Beckette and Laura.
Ian Copeland replied
Dear Lisa,
Thank you so much for your kind words. I will ensure that your comments are passed onto Lee and the team.
Kind Regards
Kerry Doherty (Area Manager) -
5 Amanda Hopgood 15th Apr 2017
Further to my previous e.mail, I am delighted to say that we were totally happy with pre, during and after the celebration of my mother's life. Your immaculate presentation, dignity, professionalism, warmth and empathy were our backbone during this very difficult time. My kindest regards. Amanda
Debbie Staff replied
Dear Amanda Thank you very much for your 5 star rating and kind words, I am pleased we were able to help you through this difficult time. I will ensure your comments are passed on to my team.
Kind Regards Debbie Staff (Branch Manager) -
5 Malcolm and Susan Fairgrieve 14th Apr 2017
The service was exactly what we had asked for. Thank you
Andy Turnbull replied
Dear Malcolm, Thank you for your comments, I am glad everything was to your satisfaction. Kind Regards Andrew Turnbull - Area Manager. -
5 Christine Baron 10th Apr 2017
The whole experience with the c o-op funeral services was excellent
Andy Turnbull replied
Dear Christine, Thanks you for your kind words. Kind Regards Andrew Turnbull - Area Manager. -
5 Michael Dowse 8th Apr 2017
Excellent service staff who were friendly and able to explain exactly what was required. Everything went as well as could be expected with no hiccups.
Andy Turnbull replied
Dear Mr Dowse, Thank you for your kind words, its really appreciated. I will ensure staff members get to see your comments. Kind Regards Andrew Turnbull - Area Manager. -
5 Alison Colban 7th Apr 2017
Everyone was helpful and very kind at such a difficult time. Nothing was too much trouble and they assisted in making it as easy as possible. Thank you very much.
Jess Emmerson replied
Dear Alison, Thank you for leaving us a 5 star review and for your lovely comments. We always strive to make things as easy as possible for our families during difficult times. Kind Regards, Jessica Emmerson (Branch Manager) -
5 Linda McCarthy 7th Apr 2017
Happy with service.No problems everyone very helpful & caring.
David Camm replied
Thank you Linda for your kind words, I will pass this onto all the staff involved. Regards David Camm (Branch Manager) -
5 Patricia Jones 2nd Apr 2017
Cannot find anything other to say except all the people l dealt with were superb Thank you all
David Camm replied
Thank you Patricia for your kind words, I will pass this onto all the staff involved. Kind regards David Camm ( Branch Manager) -
5 Arthur Wray 1st Apr 2017
No comment necessary. Excellent.
Andy Turnbull replied
Dear Mr Wray. Thank you for your 5 star rating and review.
Andrew Turnbull - Area Manager. -
5 Kay Cherry 1st Apr 2017
The staff at Spalding were very helpful and considerate at a very difficult time for me
Debbie Staff replied
Dear Mrs Cherry Thank you for your kind words, I will ensure your comments are passed onto our team. Kind Regards Debbie (Branch Manager) -
4 Barbara Taylor 25th Mar 2017
Julie at the Mablethorpe office was excellent and could not do enough to help the family. The main hiccup was that we could not visit the Chapel of Rest when we wished as we were informed the coffin ordered was not big enough and we would have to wait until a larger one arrived. In view of the shortness of time to visit the Chapel because of a post mortem and the distance family had to travel this did cause considerable stress.
However, other than this we were overall happy with the service provided, particularly on the day of the funeral. There were also quite a few problems with the online obituary, which needed several phone calls to rectify.David Camm replied
Thank you Mrs Taylor for your kind review, I will pass on your words to the relevant staff involved. Kind regards David Camm
(Branch Manager) -
5 Rachael Henderson 24th Mar 2017
The arrangements and care Sue and Debbie take I can not thank enough, everything is thought off and making sure the whole family is taken care off. Thank you again for the excellent service.
Richard Robinson replied
Hi Rachael, many thanks for taking the time to write a review. Â I was pleased to read that Sue, Debbie and the team were able to help you and the family through this difficult time. Â I will ensure your comments are passed on. Kind Regards Danny Doherty (Area Manager). -
4 Madeleine Rogers 23rd Mar 2017
We were faced with having to arrange a very quick funeral as certain members were travelling from abroad and had to return quickly due to work commitments. The Coop Funeral Services were very accommodating and arranged a funeral within a week. They were very professional and caring in their approach and the Funeral was lovely for my mother. Well done to all.
Jess Emmerson replied
Dear Madeleine, Thank you for your very kind words. It is always extremely difficult when you had to arrange the funeral quickly to ensure that those you care most about are able to attend. We are pleased that we were able to accommodate all of yours and your family's wishes quickly but professionally. We really do care for all of our families and I am pleased you felt that the Funeral Service was lovely for your Mother. I shall pass on all of your lovely comments to everyone involved in the arrangements. Kind Regards, Jess Emmerson (Branch Manager) -
5 Lewis Farren 23rd Mar 2017
Everything ran smoothly, the website was a great addition and easy to use for all.
Andy Turnbull replied
Dear Lewis, Thank you for your comments, it's really appreciated. Andrew Turnbull - Area Manager. -
5 Andrew Fitches 21st Mar 2017
Many thanks from all the family for your excellent service and compassion shown during our time of loss
Mark Robinson replied
Hi Andrew, its nice to hear that Michele looked after you so well during this difficult time. I will make sure your thanks are passed on to the Sleaford team. Regards Mark Robinson (Branch Manager) -
5 Michael Ross 20th Mar 2017
Thank you for the kindness you have show our family through such a difficult time, especially to Michelle who did everything in her power to make sure we were looked after and helped us with Lesley's last wishes. xx
Mark Robinson replied
Thank you for taking the time to give Michele and her team your excellent review. We pride ourselves on providing a professional service to our clients and I will make sure your comments are passed on. Kindest regards Mark Robinson (Branch Manager) -
5 Dennis Graggs 20th Mar 2017
I great service, thank you.
Andy Turnbull replied
Thank you for your comments. Andrew Turnbull - Area Manager. -
5 Sharon Martin 20th Mar 2017
Very good service. Understanding, sympathetic and obliging. Couldn't fault their them. They made a dreadfully sad time easier to cope with.
Spare KC replied
Thank you Sharon for your kind review. Best regards, Kirby Cranshaw. -
5 Angela Addinall 17th Mar 2017
Professional yet compassionate
David Camm replied
Thank you Angela for your kind words, I will pass them onto all the staff involved.
Kind regards David Camm (Branch Manager) -
4 Christine Lord 17th Mar 2017
Everyone was very professional and very helpful, They could not have done more.
Debbie Staff replied
Dear Christine, Thank you so much for your kind comments, I will ensure that they are passed onto my team.
Kind Regards Debbie Staff (Branch Manager) -
5 Irene Dodd 17th Mar 2017
Excellent service I would certainly recommend them.
Spare KC replied
Many thanks Mrs. Dodd for taking time to leave your review. Kind regards, Kirby Cranshaw. -
4 Jacqueline Kitchen 17th Mar 2017
Very satisfied but would have liked some contact the week prior to the funeral to let us know everything was going as planned.
Spare KC replied
Thank you Jacqueline for your review. I am sorry to learn there was not as much contact as you would have liked leading up to the funeral. Please feel free to contact me at the office to discuss further if you would like to do so. Kind regards, Kirby Cranshaw. -
5 Carol Taylor 13th Mar 2017
I found the service on all accounts excellent.
Debbie Staff replied
Dear Mrs Taylor, Thank you for your 5 star review and kind words. will ensure it is passed onto Sue and her team.
Kind Regards
Debbie