Lincolnshire Co-operative
Main home: Lincolnshire Co-op Tritton Road Funeral Service
1355 reviews
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5 Dawn Gray 12th Feb 2018
At such a sad time it was great to be able to leave all arrangements in such capable hands.
Carol was very professional and nothing was to much trouble.
She took all the time we needed and we felt nothing was rushed or “just going through the motions “
Thank you for your professionalism.Matt Golding replied
Dear Dawn, thank you for taking the time to leave a nice message, I am happy that Carol was there to help with all of your wishes and that she gave you all the time you needed. I will ensure that Carol see's you kind message. Kind Regards Matthew Golding - Assistant Manager -
5 Victoria Tuplin 12th Feb 2018
Thoroughly professional throughout.
Deleted Beckett replied
Dear Ms Tuplin, please accept our thanks for your review of our services; all feedback is useful to us and is passed on to the team. Many regards, Lee Beckett (Branch Manager) -
5 Colin Harper 11th Feb 2018
All staff were excellent and the whole experience was made as pleasant as possible
Vicki Swain replied
Dear Mr Harper, thank you for your kind comments, I will pass them on to the rest of my team, Regards Peter Riley (Branch Manager) -
5 Pat Edwards 10th Feb 2018
Everything was completely to Plan. From the 2, gentlemen that collected Tony from our home to Ally in the office, the pallbearers and the lovely Gemma that proformed the celebration of Tony’s life. They really were the best...thank you All very very much.
Andy Turnbull replied
Dear Pat, Thank you for taking the time to give us a 5 star review. It's nice to hear Aly and colleagues took such good care of you and your family at this difficult time. I will make sure Aly and the team get to see your lovely comments. Kind Regards Andrew Turnbull - Area Manager -
5 Janice Goodson 10th Feb 2018
Many thanks for conducting the service. Derick would have been so proud as we all were. Staff friendly and kept me informed. Funeral bond was used and everything went according to plan, as the bond dictated Derick's wishes. Thanks for giving our special Derick a great send off he deserved and bringing him back home (Ashes) where he wished to return.
Matt Golding replied
Dear Janice, Thank you for writing such a nice review, I am happy that everything was to yours and Dericks wishes. Kind Regards Matthew Golding - Assistant Manager -
5 Jennie Whattam 9th Feb 2018
At such a hard and surreal time walking into the Co-op funeral service the whole experience while very tough for myself and my sister has only been met with kindness understanding and beautiful friendly people. I cannot recommend them enough. Thank you to you all for making this experience as streamlined and pleasant as it can be and most of all for looking after my beautiful Mum x
Jess Emmerson replied
Hi Jennie, Firstly, can I thank you for your lovely, kind words and for leaving us a 5 star review. It is of utmost importance that we look after our families to the best of our ability and we were honoured that you entrusted your beautiful Mum into our care so we could look after her. I am pleased that you felt all team members were kind, understanding and friendly during this difficult time. I shall pass on your lovely words to all staff members involved in the funeral arrangements. Kind Regards, Jess Emmerson (Branch Manager) -
4 Emma Kane 9th Feb 2018
Very nice service however I offered to pay extra mileage for my Mum to be started from a different location but it was not allowed due to the package I had chosen. I thought his might of been a nice little touch on your behalf and made me feel a little better. I was also a little disappointed in the fact that I had to wait over a week to see my mum. However my mum looked really nice when I did come and see her so I can’t fault the company for that. Overall it was a lovely service and I would recommend these. Many thanks
Debbie Staff replied
Many thanks for taking the time to review the service which was provided for you by our Boston Funeral Home. The feedback given ensures that we are able to look into any areas where our service provision could be improved. Once again many thanks for you review. Kind Regards Debbie Staff Branch Manager -
5 Pauline May North 8th Feb 2018
We found the entire services of Gainsborough coop excellent throughout. We were treated with sympathy and respect. Everything was explained and all our special requests carried out to perfection. Dad was presented perfectly for our visits and obviously treated with dignity and respect.
Thank you all.Vicki Swain replied
Dear Mrs North; many thanks for your kind words of appreciation, it means a lot to me and my team to receive such praise. I will ensure that your thanks are passed on to everyone at our Gainsborough funeral home who were involved. Kind Regards Peter (Branch Manager). -
5 Angela Crutchley 6th Feb 2018
thank you for everyfin
Debbie Staff replied
Dear Mrs Crutchley Thank you for your 5 star review. I will pass this onto the team at Boston. Kind Regards Debbie Staff (Branch Manager) -
5 Wendy Graham 5th Feb 2018
Carol Bellamy of Lincolnshire Coop Services was courteous, professional and very friendly. She anticipated my requirements and made suggestions when I was at a loss as to what I really wanted. Her organisation skills were exemplary. I felt totally supported throughout the process.
Thank you Carol.
All the staff that I met at the Tritton Road offices were very helpful and caring.Matt Golding replied
Dear Wendy, I am pleased that Carol met all of your needs to made every thing a bit easier at this difficult time. I will ensure that Carol and the other staff members see your kind message. Kind Regards Matthew Golding - Assistant Manager -
5 ROBERT PHILLIPS 4th Feb 2018
Nicola made the arrangements for our dear mum Ada. I have to say from the very start to the final committal in the grave the service provided was excellent. Nicola handled all of the detail for us, nothing was too much trouble and was done swiftly and totally to our satisfaction. The care consideration and dignity at the actual funeral was outstanding, David and Nicola handled everthing so nicely for all of us. I don't think I have ever seen such care given to the family members.
It was a truly wonderful way of doing this final thing for mum.
We really cannot thank you enough for what you did.
Andy Turnbull replied
Dear Robert, Thank you for taking the time in completing a 5 star review, your kind words are really appreciated. I will ensure Nicola, David and colleagues get to see your comments. Kind Regards Andrew Turnbull - Area Manager. -
5 Brian Hazell 3rd Feb 2018
We would like thank all at coop funeral service especially Aly gratrick for making a difficult day a little easier with there professional and friendly service
Andy Turnbull replied
Dear Brian, Thank you for taking the time to complete a 5 star review, your kind words are really appreciated. I will ensure Aly and colleagues gets to see your comments. Kind Regards Andrew Turnbull - Area Manager. -
5 Susan Heather Millington-Parrish 30th Jan 2018
Delighted with the service. Very personal and accommodating right down to wearing orange ties to match the flowers. Thank you for your support at such a difficult time.
Debbie Staff replied
Dear Mrs Millington-Parrish Thank you for your 5 star review and lovely words. I will ensure they are passed onto the team at Boston. Kind Regards Debbie Staff (Branch Manager) -
5 Angela Buchanan 30th Jan 2018
Very considerate and professional service.
Matt Golding replied
Dear Angela, Thank you for your kind words, I am happy that our staff were helpful and considerate through out this difficult time. Kind Regards Matthew Golding - Assistant Manager -
5 Darren Needham 30th Jan 2018
Excellent service. Very professional at such a sensitive time.
Vicki Swain replied
Darren; thank you for your kind words. I have passed your comments on to David and the team Regards Pete -
5 Ivan Nicolas Brewster 30th Jan 2018
A excellent team who did an amazing job I could not of wished for any better treatment at such a terrible sad time
They all did a fantastic job from the day they collect my father until the end of the funeral
A big thank you to all at the coop funeral directors
And allso a big thank
You to Malcolm Dixon for his help and support
And a big thank you to Michael Green who did a Amazing service for my father
Thank you all
Ivan Brewster
Jess Emmerson replied
Dear Mr Brewster, This review was such a pleasure to read and I am pleased that you felt our team supported you from the moment your father was brought into our care, to the funeral. It is important to us that we work together as a team to look after your father, you and your family during a very difficult and sad time. I shall pass on your lovely comments to all team members involved in the funeral arrangements for your father. Kind Regards, Jess Emmerson (Branch Manager) -
5 Malcolm Donovan 29th Jan 2018
I cannot fault Market Rasen Funeral Service at all. I dealt with Vicki Swain who handled everything in a most caring and compassionate way during this most difficult time for me. She organised everything and made sure that on the day of the funeral everything ran as smooth as clockwork. Her attention to detail was perfect in every way and I just cannot speak highly enough of this company and Vicki. Thanks Vicki
Vicki Swain replied
Dear Mr Donovan, many thanks for taking the time to give us a 5 star review. It's nice to hear that Vicki took such good care of you and your family at this difficult time. I will make sure Vicki is aware of these lovely comments. Kind Regards Peter Riley (Branch Manager) -
5 Ann Smith 28th Jan 2018
Our family have had nothing but excellent service care and compassion leading up to and after my dad's funeral. Everyone we came in contact with made us feel as though we were the only family they were dealing with (even though it was an extremely busy time)
Our funeral director,Carole Bellamy,was brilliant and unfortunately wasn't able to be present at my dad's funeral,but her replacement David was superb. Thankyou to you all. Edwin Smiths family.Matt Golding replied
Dear Ann, Thank you for your kind words, I am happy that our staff helped you along every step of the way. I will ensure that all staff, (especially Carol and David) see you kind message.
Kind regards Matthew Golding - Assistant Manager -
5 Colin Burkitt 28th Jan 2018
I would thoroughly recommend the Co-Op Funeral Service to anyone requiring their service. Everyone there was so very professional and helpful. The event passed without a hitch and both my Brother and Sister were more than pleased with the way everything was conducted for us. Nothing was too much trouble for the staff concerned.
Jess Emmerson replied
Dear Mr Burkitt, Thank you for being kind enough to recommend our services and for leaving a 5 star review. Our Team prides itself on being professional, caring and helpful in every way that we can. We are pleased that you, your brother and your sister felt supported throughout this difficult time and the staff at Lincolnshire Co-operative Funeral Services, Louth, were there every step of the way. I shall pass on your lovely words to all staff involved in the funeral arrangements of the late Mr Burkitt. Kind Regards, Jess Emmerson (Branch Manager) -
5 David John Thorley 26th Jan 2018
Excellent service from initial meeting to dropping off at the wake.
Debbie Staff replied
Dear David Thank you for kind words and 5 star review, I will ensure they are passed onto the rest of my team. Kind Regards Debbie Staff (Branch Manager) -
5 Pamela Greenlees 26th Jan 2018
Caring and sympathetic and very respectful of our thoughts and wishes
Jess Emmerson replied
Dear Pamela, I am pleased that you felt that the team at Louth were caring and respectful. It is important to us to provide a sympathetic and professional service to our families and ensure all wishes and requests are met. Thank you for taking the time to leave us a 5 star review and I will ensure that your kind words are passed on to all staff members involved in the funeral arrangements. Kind Regards, Jess Emmerson (Branch Manager) -
5 Christopher Habershon 23rd Jan 2018
The day went very smoothly. The staff were very kind and supportive.
Vicki Swain replied
Dear Mr Habershon, thank you for your kind comments, I will pass them on to the rest of my team, Regards Peter Riley (Branch Manager) -
5 Marjoire Louise Hovell 23rd Jan 2018
Everyone was so very helpful, kind and efficient. Thank you
Vicki Swain replied
Dear Mrs Hovell, many thanks for taking the time to write your review it is appreciated. I will ensure that your comments are shared with all the team. Kind Regards Peter Riley (Branch Manager). -
5 Jacqueline Irene Vaughan 23rd Jan 2018
At a very difficult time, having never dealt with these circumstances before, from the initial meeting to the cremation was made easy. The compassion shown by all staff, either in person or on telephone was wonderful.
Deleted Beckett replied
Dear Ms Vaughan, thank you for taking the time to provide a review of our services. They are very useful in ensuring we continue to provide a high standard throughout our care. I will pass on your thanks and comments to the team at our next meeting. Many regards, Lee Beckett (Branch Manager) -
4 BETTY EAST 23rd Jan 2018
So easy to do what was necessary. nice people to deal with. Thank you all very much. Betty
EastAndy Turnbull replied
Dear Betty, Thank you for your comments and taking the time to complete a review. Kind Regards Andrew Turnbull - Area Manager.