Lincolnshire Co-operative
Main home: Lincolnshire Co-op Tritton Road Funeral Service
1355 reviews
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5 Maxine Sharp 31st Oct 2018
Excellent proffesional service
Andy Turnbull replied
Dear Maxine, Thank you for taking the time to complete a 5 star review. Kind Regards
Andrew Turnbull - Branch Manager. -
5 Nicola Lee 30th Oct 2018
Everything was carried out perfectly and staff were lovely
Andy Turnbull replied
Dear Nicola, Thank you for taking the time to complete a 5 star review. Kind Regards Andrew Turnbull - Branch Manager. -
5 Andrea Paterson 29th Oct 2018
The Co-op funeral services at Proctors Road, Lincoln provided an excellent service throughout the arrangements for my late husband’s funeral. Aly & Marie were both so kind and sympathetic to my emotions as well as guiding me through the complexities in a very professional manner. I would recommend their services and I’ll certainly nominate them for my own funeral.
Andy Turnbull replied
Dear Andrea, Thank you for taking the time to complete a 5 star review. Your comments are really appreciated and I will ensure your kind words are passed on to Aly, Marie and team. Kind Regards Andrew Turnbull - Branch Manager. -
5 Gail Hinkins 29th Oct 2018
nothing was too much trouble for the Co op Team. We are all very grateful for how this all went.
Spare KC replied
Thank you Gail for taking time to leave us a 5 star review. I am pleased to hear everyone at Horncastle was able to support you throughout the arrangements. I will pass on your comments to all involved. Kind regards, Kirby Cranshaw (Branch Manager). -
5 James Sutcliffe 29th Oct 2018
Thanks you so much for taking such good care of us and doing a fantastic job.
Jess Emmerson replied
Dear James, Thank you for taking the time to give us a 5 star review. I am pleased you felt our colleagues cared and supported you during this difficult time. I shall pass on your lovely words to all colleagues involved in the funeral arrangements. Kind Regards, Jess Emmerson (Branch Manager) -
5 Eileen Parker 28th Oct 2018
The service received by myself and my family after the loss of my dad has been brilliant.Everyone has been so helpful,understanding and respectful,keeping me updated with all aspects.What an extremely compassionate team,highly recommended.Thankyou all.
Debbie Staff replied
Dear Eileen Thank you for taking the time to leave a 5 star review. I pleased to hear that the team at Boston supported you during this difficult time. I will ensure you lovely words are passed onto Alan and his team. Kind Regards Debbie Staff (Branch Manager) -
5 Patricia Bentley 27th Oct 2018
The Spilsby Funeral care were very professional in the handling of mums funeral. I was dreading going to make arrangements but as soon as we met Kerry she put me at ease and made the process so much easier. She helped me to along the way with what I wanted and she did the rest.. Her friendliness and professionalism shone through right up to the day of the funeral. I would like to thank everyone at Spilsby for looking after mum and also looking after us..
Spare KC replied
Dear Patricia, thank you so much for your kind review. It's wonderful to hear that Mum and the rest of the family were so well looked after by Kerry and the team at Spilsby. I will pass on your thanks to everyone involved. Kind regards, Kirby Cranshaw (Branch Manager). -
5 Mark Harrison 26th Oct 2018
Thanks for everything
With every wish
Mark and Margaret xDeleted Beckett replied
Dear Mr Harrison, thank you for leaving a 5 star review. The reviews help us to ensure we provide consistent standards of care to our families. Many regards, Lee Beckett (Branch Manager) -
5 David John Roe 26th Oct 2018
Excellent service from start to finish. Initial consultation was carried out with sensitivity. The organisation carried out thoroughly with calls providing periodic updates and requests for information sufficiently frequent without being intrusive. Funeral events went smoothly allowing family and friends to focus on celebrating the life of my father and expressing grief. All prices were quoted upfront with no persuasion about what we should include. My mother said they were lovely. with thanks
Andy Turnbull replied
Dear John, Thank you for taking the time to complete a 5 star review - your comments are really appreciated and I will ensure colleagues get to read your kind words. Kind Regards Andrew Turnbull - Branch Manager. -
5 Gillian Bull 23rd Oct 2018
Couldn’t of asked for better service. They made us feel like they was apart of our family and took good care
Debbie Staff replied
Dear Gillian, Thank you for taking the time to complete a 5 star review. I am pleased to hear Alan and the team at Boston took care of you during this difficult time. I will ensure that your lovely words are passed onto them Kind Regards Debbie Staff (Branch Manager) -
5 Tina Wilsher Betts 22nd Oct 2018
Made the whole process more bearable, would recommend
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5 Elaine Taylor 20th Oct 2018
All the staff were very helpful and caring.
Jess Emmerson replied
Dear Elaine, Thank you for taking the time to complete a 5 star review. I am pleased that you felt that our team were helpful and caring during this difficult time. I shall pass on your comments to all team members involved in the funeral arrangements. Kind Regards, Jess Emmerson (Branch Manager) -
5 Margaret Derry 20th Oct 2018
The funeral was beautiful. Perfect from the first meeting with Nicola to the very end. We cannot praise the service enough. It made a very difficult day alot easier. Thank you all.
Andy Turnbull replied
Dear Margaret, Thank you for taking the time to complete a 5 star review. I will ensure your kind words are passed on to Nicola and colleagues. Kind Regards Andrew Turnbull - Branch Manager. -
5 Thomas Cassidy 19th Oct 2018
Really pleased overall with the service provided in arranging the funeral happy with how everything was done and the customer service was brilliant. The only negative was that the eulogy seemed rushed and a few mistakes were said in the eulogy. But on the whole a good send off for Irene.
Deleted Bellamy replied
Dear Mr Cassidy
Thank you for your review, I am pleased that we provided the valued service you expected. However I will look into the delivery from the independent funeral celebrant to ensure that he is totally professional, and everything we would expect in the future.
Thankyou again Carol -
5 Elaine Emerson 19th Oct 2018
Stuart was considerate and attentive throughout the planning of Eric’s funeral.
All of the staff have been approachable, helpful and friendly, making a very difficult time easier to cope with.Andy Turnbull replied
Dear Elaine, Thank you for taking the time to complete a 5 star review, your kind words are really appriecated. I will ensure Stuart and colleagues get to see your comments. Kind Regards Andrew Turnbull - Branch Manager. -
5 Michael Newton 18th Oct 2018
Totally supported all the way through.
Jess Emmerson replied
Dear Mr Newton, We would like to thank you for taking the time to give us a five star review. I am pleased that you felt our colleagues were supportive during this difficult time. I shall pass on your lovely words to them all. Kind Regards, Jess Emmerson (Branch Manager) -
5 Carol Jones 16th Oct 2018
Everything from the initial planning to the actual funeral itself was organised with compassion and humility and just the right amount of sympathy and empathy. I was allowed to visit Dad in the chapel of rest with just a short amount of notice and they were very patient whilst we chose photographs for the Order Of Service. They accommodated us extremely well and both my Sister and I were very happy with how things turned out. The funeral was ran smoothly and was as good as we'd hoped. We think Dad would have been pleased himself.
Debbie Staff replied
Dear Carol Thank you for your 5 star review and lovely comments. It is good to hear that the team at Holbeach looked after your so well. I will ensure your comments are passed onto them. Kind Regards
Debbie Staff (Branch Manager) -
5 Donna Hampton 16th Oct 2018
Very professional and most of all friendly and caring as if they were apart of the family. Very thoughtful, supportive.
Deleted Bellamy replied
Dear Mrs Hampton
Thankyou for your kind words about the Sleaford team. We always try to work as a team, to ensure during this sad time for you and your family, you have the support and care you deserve. I will ensure they receive your kind thanks.
Kind Regards Carol -
5 Susan Lister 16th Oct 2018
The care and respect that was given to my husband Stephen Lister was excellent the staff were amazing in every thing they did thank you so much
Andy Turnbull replied
Dear Susan, Thank you for taking the time to leave a 5 star review, your kind words are really appraicated. I will ensure colleagues get to see your comments. Kind Regards Andrew Turnbull - Branch Manager. -
5 Shirley White 14th Oct 2018
Very kind caring staff
Nothing was too much trouble
A beautiful service and excellent attention to detail
The music and catering was exceptional
I highly recommend them all
Shirley WhiteAndy Turnbull replied
Dear Shirley, Thank you for taking the time to leave lovley feedback. I will ensure your comments are passed onto colleagues.
Kind Regards
Andrew Turnbull - Branch Manager. -
5 Andrew Brown 9th Oct 2018
We were very impressed with everything on the day the professionalism was second to none .
Andy Turnbull replied
Dear Andrew, Thank you for taking the time to complete a 5 star review and for your kind words. I will ensure the team get to read your comments. Kind Regards Andrew Turnbull - Branch Manager. -
5 Hayley Ormond 9th Oct 2018
Excellent professional service all round. Gemma and Cathy went the extra mile to make sure everything was perfect for us and William. Thank you very much.
Jess Emmerson replied
Dear Hayley, Thank you so much for taking the time to leave us a 5 star review and for your kind words. I am pleased that you felt we delivered a professional service to you at an exceptionally difficult time. I have passed on your comments to Gemma and Cathy. Please do not hesitate to contact us, should you require any further support. Kind Regards, Jess Emmerson (Branch Manager) -
5 Neil Buck 9th Oct 2018
From start to finish the Funeral Director, Nicola Mather at Co-op Funeral Services, was on hand to run through everything in a respectful and thoughtful way and explained the options and choices and process whenever I had a question. This made everything so much easier at a very difficult time. The facilities and environment in the place was so nice and was very fitting as a resting place before her cremation. Seeing my wife in her coffin was never any bother to arrange. On the day of the funeral service Nicola and the wider team - drivers, pall bearers etc were fantastic and ensured the whole service ran smoothly and as per my wishes. Couldn't have asked for anything else or more. I would definitely recommend the Co-op Funeral Services to anyone having to sadly use such services upon the death of loved one at a very stressful and difficult time. Thank you Nicola.
Andy Turnbull replied
Dear Mr Buck, Thank you for taking the time to complete a 5 star. Its a pleasure to read to about the level of service you have received from Nicola and the wider team. I'm sure Nicola and colleagues will be very proud to read your comments. Kind Regards - Andrew Turnbull - Branch Manager. -
5 Valerie Carroll 8th Oct 2018
Everything went exactly as planned. Everyone has told me they thought the service, setting, etc was good. There were people there of different or no faiths, so it is a credit to the professional way the service was carried out that I got good feedback. Personally, I thought the flowers and coffin were better than the picture in the catalogue and Michelle Harris could not have been more supportive. Thank you for making a horrible day bearable.
Deleted Bellamy replied
Dear Mrs Carroll, I am pleased that the service was able to cater to all your mourners needs. I will thank Michele and the team for all their support on your behalf and relate your gratitude. Thankyou for mentioning the Lincoln coffin, it is a very popular coffin and always looks dignified. I will pass on the thanks to the florist regarding the floral tribute too.
Kind Regards Carol -
5 Glyn Handley 8th Oct 2018
It simply cannot be put into words the way Phil Chapman and his team have helped, guided and consoled us at such a sad time. Without their help we would have been lost and not know what to do. From all the family we thank you
Deleted Beckett replied
Dear Glyn, Thank you for your kind words. I'll pass these on to Phil and the team at our team meeting today. It's always nice to receive such positive feedback and this helps us to continue to strive for the high standards we expect for our families and ourselves. Kind regards, Lee Beckett (Branch Manager)