F.A. Albin & Sons

5 Sarah Thurlow 18th May 2019

Thoughtful and supportive staff as well as experienced. Smoothly run funeral. 

5 Kenneth James Gillbanks 14th May 2019

Unfortunately in the last few year I have had to arrange a number of funeral. I must say Albins were the most professional Funeral Directors I have used.
Should I need the service again I will be happy to use them and I will be sharing with people that need to know.

5 John Austin 6th May 2019

I cannot recommend Albins enough. From Shirley at their Walworth office to John and his team on the day of the funeral.

You helped turn a sad event into a memorable occasion for our memorable mum with your patience,kindness,professionalism and special touches .

Thank you

5 Ann Bowe 5th May 2019

Very supportive and respective of both Rebecca and her mother.  Every stage was conducted in a professional and caring way.

5 Geri Thrift 4th May 2019

Can not speak too highly of all at Albins, they handled my beloved Dads funeral so professionally and with such warmth and understanding, lots of our friends commented on them. A very big thank you to Neil, Dawn and Steve, and all the team.

5 Harry Carter 4th May 2019

The day was all that I imagine it could be . I know my mum would have been have been pleased with it.

5 Anne Boswell 3rd May 2019

We were absolutely delighted with the service Albins delivered on the day of booking my father’s funeral to the day of the actual funeral. 
Their kind gentle way gave such a warm atmosphere to everyone, the respect they showed and patience with all the family on this sad day. 

Their ways in which they supported us as a family didn’t go un noticed, it was the small touches like the rose being left at the front door just before we left to go, the suggestions they made I.e the canvas of my dad and son to be taken with us made such a lovely suggestion as there was an easel that we didn’t know was there.

The patience they had with all of us not feeling like we had to rush or time was against us. 

They are the reason why we always choose albins, their support, communication and service is beyond expectations. 

We would like to thank everyone that was with us on Friday 26th April. 

5 Barbara Dobson 28th Apr 2019

Absolutely fantastic service, so professional at all times, very caring, couldn’t wish for better.

5 Tammy Hagerty 27th Apr 2019

They was amazing, very respectful and so professional. 

5 Tim Hill 27th Apr 2019

Christine welcomed us at the office in Welling way and led us through what we wanted in a calm fashion, only sold us what we needed and fixed things we wanted for Dad and us.

The Team on the day were lovely and were especially great with our young ones. All went smoothly, without incident, what more could be asked for.
Throughout, Dad was respected.

Would we use again? Yes, definitely. But hopefully that won't be too soon!

5 Gary Winston 23rd Apr 2019

It was a very emotional and stressful time for us but all the staff at F.A.Albin were very understanding and helpful in every way.

5 Colin Milne 23rd Apr 2019

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5 Alan Bannister 19th Apr 2019

Comprehensive and compassionate regarding arrangements. Nothing too much trouble. Everything explained so you knew what to expect. All areas covered. 

5 Tracey Owen 16th Apr 2019

Elaine was amazing from the moment we walked through the door, she helped us every step of rhe way, even organising father michael who everybody loved, George and his team on the day were very compassionate and nothing was to much trouble we are so glad we decided to have Albins as our directors

5 Matt Page 16th Apr 2019

Neil Gamble at Mottingham branch was very professional, understanding and compassionate , the day itself went very well with no issues , every one of the staff worked hard to provide a excellent service , I would highly recommend Albins , my mum would have been proud of the part everybody played 

5 Natasha Smith 15th Apr 2019

Elaine and FA Albin, Deptford

We found out about FA Albins following the sudden death of our dear mother on 13 March 2019. We never had a funeral director in place and so took to the internet to begin our search. We came across Albin and the reviews were 5* and contacted them. Immediately we were offered a service to collect our Mother but felt that being the first one we came across continued our search looking for alternatives to be on the safe side. Well it dawned on ud that after our intense internet search that we were safe hands from the first contact with Albins and called them again that night and instructed them to collect our mother. When the two gentlemen came to the house on time at 10pm as they advised they were extremely polite and showed respect to all whom were present. But most of all showed dignity to our late mother as they gently and competently prepared and took our Mother's body away even in the presence of many family members and friends.

The morning after we were keen to meet the actual furneral director so we made an appointment with Elaine who from the first contact made us feel assured. We went to meet Elaine at the Deptford Branch with her infectious humour and laughter and her expertise enabled us to put things in place quickly. We left Albins in Deptford fully assured that our Mother was being fully looked after and that we were in very good hands.

Throughout the process of arranging mum's funeral there was regular contact, updates, checks both by and with Elaine. Elaine ensure that we were always fully informed about the various elements and never made us feel we were a burden. She was always available when we wanted to call or visit and always greeted us with a smile.

On the day of the funeral the standard blew us all away. The Albin team of undertakers arrived timely and well presented. The level of service received by George who led the way throughout the entire funeral was impecabble. He ensured that the family was looked after the whole day. From the placement of the wreaths, to the arrangements of the family in each car, to the planning of the journey, arrival at the church and organising of the pallbearers and placing the flower spray on the casket to the arrangements at the burial ground. Checking on family members and always consulting the family when needed. The detail was always there. The professionalism of the drivers was exceptional. They literally gave us a red carpet reception. The vehcile line up exhibited a stately service and mum definitely went in style. Each driver made the effort to rapport with their passengers and made us feel welcome throughout the day, opening doors and securing our belongings when needed and was always so courteous.

Overall, the service received from Elaine and Albin Funeral Directors, Deptford was 100% and above expectation. We would definitely recommend Albins in the future and am eternally grateful to them for making our mum's homegoing that extra special.

5 Lisa O'Brien 14th Apr 2019

Everyone has been so very kind and handled all the arrangements with such compassion. From start to finish it felt like they were looking after a family member not a “client”, nothing was every too much trouble. They put my mum at ease and helped her through the day with such care and dignity. I know my dad would have been so proud of them all for looking after us. Could not have asked for anything more of them, would recommend them in an instant. Thank you all. 

5 Mark Hudson 13th Apr 2019

Very professional, but still friendly. All the staff worked hard to make the whole experience as easy as possible.

5 Bob Cheeseman 12th Apr 2019

I felt that my loss became there's as Michael Thorpe at Sidcup led and guided us through the whole thing when loosing someone, no stone was left unturned as they looked after us all including my dear Mums remains, treating her and us with dignity and respect with much compassion.
The whole process was delivered with much professionalism and we cannot thank every one of them enough.
Thank you....Bob Cheeseman.

5 Philip Thomas 8th Apr 2019

Fantastic and caring funeral directors

5 Debra Banton 8th Apr 2019

Big thank you for looking after my mother. We as a family would like to Express our deepest gratitude . We was treated with kindness and dignity. Special thanks to Shirley and the gentlemen that looked after us on the day of the funeral very professional
a credit to company we will recommend you .keep up the good work.

5 Kim Edmonds 6th Apr 2019

Amazing from start to finish, handled with such empathy. Made my fathers funeral so dignified and moving, there professionalism is second to none. Christine and her team were wonderful. It’s a day I will never forget.

5 Deborah Weir 2nd Apr 2019

Extremely professional from beginning to end. Couldn’t have asked for anything more. They made an extremely sad time very easy for me. Thank you.

5 Naima Rachael | Ashcroft-Bravo 30th Mar 2019

Exceptional,professional and caring service .Joanne branch looked after us at the funeral directors, and explained every step in detail, her caring nature comforted us when we were grieving at the sudden loss of my brother and son. We were very happy with every aspect of the service. 

5 Julie Barham 30th Mar 2019

Can't thank Neil at Albins enough, he made everything easy and simple for us and helped with all the organisation, nothing was too much to ask. The funeral was carried out with dignity and all involved were helpful and gracious.