Rouse & Co. Independent Funeral Directors

81 reviews

Rouse & Co. Independent Funeral Directors, Croydon, funeral director in Croydon Rouse & Co. Independent Funeral Directors, Croydon, funeral director in Croydon Rouse & Co. Independent Funeral Directors, Croydon, funeral director in Croydon
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An independent funeral directors in Croydon, serving the local community with bespoke funeral arrangements.

Latest Verified Reviews

Christina Costa Pinto 27th Mar 2020

Mr & Mrs. Rouse are very professionals, attentive, politely, friendly and extremely caring, as well as the rest of all staff. They made us feel assured through out the all process and welcomed 😊 every time we visited the branch or by telephone. They have also supporting us and always have a comfortable word. I will definitely recommend the Rouse & Co to any friend during unfortunate time would need it.

david Warren 22nd Mar 2020

I couldn't find  fault  with  Mark .He has a wonderful soothing, understanding ,caring nature and made the funeral process that slightly bit  easier to digest , which when you're grieving isn't an easy task . The price was very competitive , which I also found somewhat soothing too .  Thanks again for a wonderful service ..................

Lisa Silcock 20th Mar 2020

Thank you Mark for your professional and very friendly manner in arranging my sister’s funeral. You are very professional as well as caring.  There was no hard sell and you provided exactly what we wanted. Highly recommended.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
10 Forestdale Shopping Centre
Featherbed Lane
Addington
Croydon
CR0 9AS

About Us

Rouse & Co. Independent Funeral Directors in Croydon are available around the clock, ready to help arrange bespoke funerals for the local community.

Carrie-Anne, and Mark Rouse have close to four decades worth of combined experience and together with their caring team they are able to assist in any funeral; whether that be a traditional religious funeral or celebrations of life.

Rouse & Co. Independent Funeral Directors are ready to help arrange everything from bespoke hearses, including horsedrawn, motorcycle and more options, through to professional videography and photography.

They can arrange for memorial jewellery and keepsakes to be crafted. They are also able to provide unique and personal headstones and monuments for your loved one’s grave.

Their funeral home in Croydon has a tranquil chapel of rest as well as private consultation rooms where you can discuss funeral arrangements. They are happy to arrange call outs so you can talk through arrangements in the comfort of your own home.

Call Rouse & Co. Independent Funeral Directors in Croydon today to begin arranging the best funeral possible for your loved one.

Verified Reviews

Verified Reviews

  • 5 Christina Costa Pinto 27th Mar 2020

    Mr & Mrs. Rouse are very professionals, attentive, politely, friendly and extremely caring, as well as the rest of all staff. They made us feel assured through out the all process and welcomed 😊 every time we visited the branch or by telephone. They have also supporting us and always have a comfortable word. I will definitely recommend the Rouse & Co to any friend during unfortunate time would need it.

    Mark Rouse replied
    Thank you Christina
  • 5 david Warren 22nd Mar 2020

    I couldn't find  fault  with  Mark .He has a wonderful soothing, understanding ,caring nature and made the funeral process that slightly bit  easier to digest , which when you're grieving isn't an easy task . The price was very competitive , which I also found somewhat soothing too .  Thanks again for a wonderful service ..................

    Mark Rouse replied
    Thank you David
  • 5 Lisa Silcock 20th Mar 2020

    Thank you Mark for your professional and very friendly manner in arranging my sister’s funeral. You are very professional as well as caring.  There was no hard sell and you provided exactly what we wanted. Highly recommended.

  • 5 Ian McIver 11th Mar 2020

    I was impressed with the empathic approach that Mark and his team had with regards the funeral arrangement I had to make Mark was superb at keeping me informed on matters and communicating literally daily. This happened at the both the arrangement stage and during matters on the day of the funeral

    Mark Rouse replied
    Thank you Ian
  • 5 Aarti Sidar 24th Feb 2020

    At a very very sad time - Mark was amazing.  He completely took the edge off what was the most distressing time for us all.  His  care and professional manner was second to none.  If you are reading this please don’t look no further. His services are outstanding.  Sidar Family. 

    Mark Rouse replied
    Many thanks for your kind words
  • 5 Leeverner Dumble 20th Feb 2020

    This is our second time of useing rouse & co  and couldn’t wish for a better person than mark who went out of his way to look after my brother at this very sad time his professional  and very compassionate with what he does we was in contact constantly and be went out of his way to stay open so I could see my brother in the chapel of rest I would just like to say thank you very much mark for what you have done and will be useing you again in the near future xx

    Mark Rouse replied
    Thank you Leeverner
  • 5 Carol Day 9th Feb 2020

    Would highly recommend Rouse & Co. Very professional and personal service.

    Mark Rouse replied
    Thank you
  • 5 gary Handyside 8th Feb 2020

    From the first time that my Mother and I met Mark after losing my Dad, Mark was very friendly and helpful, making a difficult time special. He made the process as simple and easy as possible, nothing was to much trouble for him making it a lot less of a stressful time. Highly recommended.

    Mark Rouse replied
    Thank you Gary
  • 5 kate Routley 5th Feb 2020

    Rouse & Co made the job of planning our Mother’s funeral as easy as possible for us.  Mark was extremely helpful and provided a very personal service, his attention  to detail was second to none and he was always available to answer any questions.  The day of the funeral went smoothly and to plan and it was a pleasure to have Mark help us organise such an important event. Kate and Stephen.

    Mark Rouse replied
    Many thanks for your kind words.
  • 5 Sue Rusk 24th Jan 2020

    Rouse and Co were amazing. They looked after me and my husband, I couldn’t wish for a better service and support from the beginning to the end. They arranged everything and understood exactly what I wanted. I would recommend them to anyone 

    Mark Rouse replied
    Thank you Sue
  • 5 Heather Bloomfield 22nd Jan 2020

    Following the sudden death of my Mum with a Coroners investigation I cannot thank Mark Rouse and his family for making my Mum’s funeral arrangements smooth. Nothing was too much trouble and any last minute worries were smoothed by Mark and Carrie-Anne. Any number of viewings with relatives that had travelled were no trouble and Mum was just so serenely presented in her coffin, it was just what Mum would have hoped for. Mark was just so respectful and professional yet caring, kind and personal, he went above and beyond. Thank you for looking after my precious Mum like she was your own. I am especially glad I chose a small family local company so the personal touch was very welcome. There was absolutely no hard sell. From the printers to the Celebrant and coffin bearers to the care with flowers at the crematorium, it was all worry free. 

    Mark Rouse replied
    Thank you Heather
  • 5 Lesley Lewis 20th Jan 2020

    Under very difficult circumstances, Mark's help and support throughout, made a very sudden and tragic loss much easier to cope with. The kindness shown to the family was appreciated by all. Mark was present every step of the way on the day of the funeral, so everything ran smoothly. The funeral was unique and individual, showcasing the life of a much loved cousin.

    Mark Rouse replied
    Thank you Lesley
  • 5 Ian Holman 13th Jan 2020

    We couldn't have asked for a better service from Mark and his team grace the celebrant was especially good we would have no hesitation in recommending there services to anybody  Kind regards Ian Holman and family.

    Mark Rouse replied
    Thank you Ian
  • 5 Maxine Symonds 2nd Jan 2020

    Mark was kind and helped us every step of the way...I would highly recommend him to all family and friends...

    Mark Rouse replied
    Thank you Maxine
  • 5 Kevin Spragg 26th Dec 2019

    The first 2 funeral firms i contacted were full of false plastic compassion while trying to completely rip me off with hugely over priced costing. Rouse & Co where recommended to me. I called and was dealt with respect, honesty and a genuine warmth, the pricing was fair and on some extras I wasnt even charged. Professionally handled funeral. Mr & Mrs Rouse were brilliant, I cannot recommend them highly enough. Ty Rouse & Co

    Mark Rouse replied
    Thank you Kevin
  • 5 Cherryl Wilkinson 19th Dec 2019

    Being members of my family this was an extremely hard day for them saying goodbye to my wonderful husband. The care and support they gave the family was outstanding. Mark and Carrie looked after my husband with so much love and compassion. I would recommend them to the moon and back. Bless you both. You did Great Uncle Brian proud xxx

    Mark Rouse replied
    Thank You Cherryl x
  • 5 Sally Berridge 10th Dec 2019

    Very helpful and always calm and considerate. Thank you. 

    Mark Rouse replied
    Thank you Sally
  • 5 Linda Gregory 9th Dec 2019

    I cannot praise Rouse and Co highly enough for their kindness and efficiency in looking after my deceased Uncle so respectfully and arranging all aspects of his funeral. Members of my family were very touched with the way the funeral went – they thought it was a beautiful memorial. Mark Rouse and his colleagues managed the coffin and hearse in a stately and dignified way, integrating my cousins into their team as family pall bearers, and then looking after my uncle's sisters and brother-in-law in the limousine. Mark also arranged for the expert production of the Order of Service, which included a number of photographs which had been reproduced remarkably well from some very old copies - the quality of the final product was outstanding. In addition, Mark recommended the florist who arranged the tribute of roses for my uncle’s coffin: we absolutely loved them and they were perfect in every way – everything we could have hoped for. Finally, I would like to take this opportunity to extend my grateful thanks to Mark Rouse and his team. Their kindness, patience and expertise were hugely appreciated. They made a sad and traumatic process so very much easier, and gave me the confidence that at least in practical terms, everything would be all right on the day. And my uncle’s four elderly sisters were given the comfort that they had done right by their brother to the very end – something that would not have been possible without this amazing Funeral Director.

    Mark Rouse replied
    Thank you Linda
  • 5 Gillian Kadish 7th Dec 2019

    To say Mr. Mark Rouse went “ above and beyond” to take care of my Mother’s funeral arrangements would be an understatement. The quality of service  extended to my brother and me  from Rouse and Co was EXCEPTIONAL. Mark was extremely kind and thoughtful and  he provided great reassurance and comfort that  all aspects of the funeral arrangements would be handled with dignity and compassion. I highly recommend Mark Rouse and  his company. 

    Mark Rouse replied
    Thank you Gillian and Jake
  • 5 Michele Farrington 5th Dec 2019

    Rouse &CO  were amazing. Mark has great attention to detail and nothing is too much trouble. He was compassionate, caring and most of all calming. I would not hesitate to recommend them as their service was faultless. Thanks again for all you did.  Michele x

    Mark Rouse replied
    Thank you Michele
  • 5 Daphne Prebble 2nd Dec 2019

    My friend requested Rouse & Co to be her funeral directors because it was a local family business. Mark Rouse has shown me nothing but kindness and care. He has the ability to listen and to understand the predicament of the mourners. The day was flawless and I would thoroughly recommend this company.

    Mark Rouse replied
    Thank you Daphne
  • 5 Gary Hinde 22nd Nov 2019

    Mark and Steve were brilliant when dealing with my brothers funeral. They went above and beyond to make sure everything was in place and even helped with things through the sheer kindness in their hearts. I can’t recommend them enough, at such a sad time they really put the extra effort to make sure my brother had a good send off, thanks a million . Gary Hinde

    Mark Rouse replied
    Thank you Gary
  • 5 Micela Phillips 20th Nov 2019

    Mark has been very supportive during such a difficult time for our family. He has shown nothing but empathy and respect to us. He is very organised and him and his team gave my Dad a lovely send off. I would recommend using Marks services. Thank you Mark.

    Mark Rouse replied
    Thank you Micela
  • 5 Bethan Davies 19th Nov 2019

    Rouse & co were so helpful and really took all the stress away from us as a family. They were kind, efficient and compassionate and we would recommend their services to anyone and everyone. Thank you for your help in celebrating Annie Daly’s life. 

    Mark Rouse replied
    Thank you Bethan
  • 5 Chris De-Jong 4th Nov 2019

    I dealt directly with Mark Rouse who was professional, sympathetic and pragmatic. Rouse and Co are excellent value for money and I wouldn't hesitate in recommending them.

    Mark Rouse replied
    Thank you Mr De-Jong

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
10 Forestdale Shopping Centre
Featherbed Lane
Addington
Croydon
CR0 9AS

Latest Verified Reviews

Christina Costa Pinto 27th Mar 2020

Mr & Mrs. Rouse are very professionals, attentive, politely, friendly and extremely caring, as well as the rest of all staff. They made us feel assured through out the all process and welcomed 😊 every time we visited the branch or by telephone. They have also supporting us and always have a comfortable word. I will definitely recommend the Rouse & Co to any friend during unfortunate time would need it.

david Warren 22nd Mar 2020

I couldn't find  fault  with  Mark .He has a wonderful soothing, understanding ,caring nature and made the funeral process that slightly bit  easier to digest , which when you're grieving isn't an easy task . The price was very competitive , which I also found somewhat soothing too .  Thanks again for a wonderful service ..................

Lisa Silcock 20th Mar 2020

Thank you Mark for your professional and very friendly manner in arranging my sister’s funeral. You are very professional as well as caring.  There was no hard sell and you provided exactly what we wanted. Highly recommended.

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