Rouse & Co. Independent Funeral Directors

403 reviews

Call 24 hours

An independent funeral directors in Croydon, serving the local community with bespoke funeral arrangements.

Latest Verified Reviews

Wendy LeRiche 10th Nov 2025

It is sad that we have yet again had to use a funeral directors derive. As we lose another love one. However, each time we do, our first and only call would be to Louise and mark at rouse & co. There independent service is family oriented, you feel completely listened too. Your wishes are carried out with the utmost respect and care plus compassion. When I go I know who I want to use. I think that says it all. I want the best and in my view rouse & co are!  Thank you so kindly for looking after my little sis from Wendy. 

Angela Matthews 4th Nov 2025

Mark, Louise and co really went above and beyond. They were so helpful and supportive in this very difficult time for us. Couldn't have asked for a better service. Highly recommended.

Denise Weatherill 27th Oct 2025

Louise Mark and the staff were chosen by us for the lovely telephone approach and continued to deliver thereafter.  A lovely personable family company that we are delighted we chose for my husband funeral. 

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

10 Forestdale Shopping Centre, Featherbed Lane
Addington
Croydon
London
CR0 9AS

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

About Us

Rouse & Co. Independent Funeral Directors in Croydon are available around the clock, ready to help arrange bespoke funerals for the local community.

Carrie-Anne, and Mark Rouse have close to four decades worth of combined experience and together with their caring team they are able to assist in any funeral; whether that be a traditional religious funeral or celebrations of life.

Rouse & Co. Independent Funeral Directors are ready to help arrange everything from bespoke hearses, including horsedrawn, motorcycle and more options, through to professional videography and photography.

They can arrange for memorial jewellery and keepsakes to be crafted. They are also able to provide unique and personal headstones and monuments for your loved one’s grave.

Their funeral home in Croydon has a tranquil chapel of rest as well as private consultation rooms where you can discuss funeral arrangements. They are happy to arrange call outs so you can talk through arrangements in the comfort of your own home.

Call Rouse & Co. Independent Funeral Directors in Croydon today to begin arranging the best funeral possible for your loved one.

Verified Reviews

Verified Reviews

  • 5 Wendy LeRiche 10th Nov 2025

    It is sad that we have yet again had to use a funeral directors derive. As we lose another love one. However, each time we do, our first and only call would be to Louise and mark at rouse & co. There independent service is family oriented, you feel completely listened too. Your wishes are carried out with the utmost respect and care plus compassion. When I go I know who I want to use. I think that says it all. I want the best and in my view rouse & co are! 
    Thank you so kindly for looking after my little sis from Wendy. 

    Mark Rouse replied
    Thank you Wendy for leaving a lovely review
  • 5 Angela Matthews 4th Nov 2025

    Mark, Louise and co really went above and beyond. They were so helpful and supportive in this very difficult time for us. Couldn't have asked for a better service. Highly recommended.

    Mark Rouse replied
    Thank you Angela for leaving a lovely review
  • 5 Denise Weatherill 27th Oct 2025

    Louise Mark and the staff were chosen by us for the lovely telephone approach and continued to deliver thereafter.  A lovely personable family company that we are delighted we chose for my husband funeral. 

    Mark Rouse replied
    Thank you Denise for a lovely review
  • 5 Olivia Laughton 27th Oct 2025

    Great Service from all the team. Very attentive and professional. Shout out to Louise! 

    Mark Rouse replied
    Thank you Olivia for leaving a lovely review
  • 5 Marvin Francis 17th Oct 2025

    We would like to express our heartfelt thanks to Rouse & Co for the exceptional care and support they provided during such a difficult time. From the very beginning, their team was attentive, supportive, and consistently professional, ensuring that every detail was handled with care and respect.

    Their organisation and warm approach gave us great comfort and allowed us to focus on honouring our mother’s memory, knowing everything was in capable hands. We are truly grateful for their dedication and compassion, and would highly recommend their services to any family in need of trusted guidance.

    Mark Rouse replied
    Thank you Marvin for leaving a lovely review
  • 5 Karen Newcombe 11th Oct 2025

    Lovely and caring, nothing is too much trouble.

    Mark Rouse replied
    Thank you for a lovely review
  • 5 Basil Towfiq 6th Oct 2025

    The service arrangement was truly excellent and both Mark and Louise went above and beyond to deliver a smooth service for my dad. Thank you from all of us. Basil 

    Mark Rouse replied
    Thank you for a lovely review
  • 5 Nathalie Deacon 3rd Oct 2025

    I cannot thank Rouse & Co. Ltd enough for the care, compassion, and professionalism they showed while arranging the funeral of my mother. From the first phone call, the team were kind, understanding, and patient, guiding us gently through every step at such a difficult time.  

    Nothing was ever too much trouble, and they handled everything with dignity and respect. Their attention to detail and the personal touches they added brought great comfort to our family. 

    We are truly grateful for the support we received and would not hesitate to recommend them to anyone who needs their services. Thank you.

    Mark Rouse replied
    Thank you so much for your lovely review
  • 5 Gordon Pledge 14th Sep 2025

    Rouse Funeral Directors. They were very sympathetic to myself & my family. They are extremely professional outfit. I would recommend them to anyone who is in this predicament, at such a sad time.

    Mark Rouse replied
    Thank you Gordon for leaving a lovely review.
  • 5 Julieann Grant 7th Sep 2025

    The office team were extremely conscientious, and keen to ensure we were happy with all aspects of the funeral. The ground team on the day were so kind and reassuring. 
    A small family run business with a personal touch.

    Mark Rouse replied
    Thank you Julieann for leaving a lovely review.
  • 5 Daniel Ireson 4th Sep 2025

    Lovely service from start to finish. Kind, composed, great communication especially from Grace. Mark was great too but Grace was our contact. Exactly what was needed when dealing with the loss of a loved one. Thanks for all your work Rouse & Co

    Mark Rouse replied
    Thank you for leaving a lovely review Daniel
  • 5 Gary Smith 28th Aug 2025

    To all at Rouse and company.

    Thank you so much for making the passing of our dear Mum easier.

    Nothing was never too much for you, and made everything so easy in our time of grief.

    So i would like to thank you all for your kind consideration.

    And a special thank you to Grace the celebrant who delivered the service perfectly.

    The Smith family.

    Mark Rouse replied
    Thank you for a lovely review Gary
  • 5 Ezekiel Adegbuyi 26th Aug 2025

    They handled everything with dignity and respect. Kudos to the team

    Mark Rouse replied
    Thank you for leaving a lovely review Ezekiel
  • 5 Peter Price 17th Aug 2025

    Wewere very grateful for the help and support that we received from Rouse and Co . it was personal, pastoral but above all professional and re-assuring. All the staff without exception made what is a difficult time in any bereaved family's life much easier by their kind and care-full advice and service. We unhestiatingly commend their services and know that we shall in due course be happy to call on their help again. Thank you.

    Mark Rouse replied
    Thank you Peter for your kind words.
  • 5 David Bishop 20th Jul 2025

    Losing a loved one is the worst possible time in you life but the way Mark and his team helped us through this time with care and patience made such a difference and the boys and myself are so grateful for choosing them. Thank you💔

    Mark Rouse replied
    Thank you for your lovely review
  • 5 Mary- Rose Jones 30th Jun 2025

    Very pleased with all the arrangements. I was shown compassion and kindness during a very difficult time. They were happy to change arrangements that had previously been made. 
    Would definitely recommend them. 

    Mark Rouse replied
    Thank you Mary-Rose for leaving a lovely review
  • 5 Keiber Pereira 14th Jun 2025

    It’s was above my expectations 
    Thank you for everything you done for us 

    Mark Rouse replied
    Thank you Keiber for a lovely review
  • 5 Angela Grant 11th Jun 2025

    I am grateful to Louise and the team for arranging my father's funeral with ease, compassion and dignity and ensuring that on the day of the funeral the whole event went smoothly under the direction of Mark and his team.

    I would highly recommend Rouse & Co to anyone looking for the services of a local funeral director.

    Mark Rouse replied
    Thank you Angela for leaving a lovely review
  • 5 Patrick Joyce 9th Jun 2025

    Louise and her team were excellent, very professional and caring. Put my family at ease. I would highly recommend Rouse funeral service

    Mark Rouse replied
    Thank you Patrick & Kristina for leaving a lovely review
  • 5 Jennine Ehlers 4th Jun 2025

    Thank you Mark and Team for assisting us with making arrangements for our loved one. Your expertise and experience helped us to make the right decisions. Everything came together beautifully for the service. We certainly appreciated your compassion, understanding and gentle guidance at this difficult time. Thank you again.

    Mark Rouse replied
    Thank you Jennine for leaving a lovely review
  • 5 Brian Prout 25th May 2025

    Rouse & Co are an excellent Funeral director’s with very friendly helpful and professional staff. Due to a very sudden 
    bereavement of my Mother Mary.
    We found Rouse & Co online and was very impressed with a member of staff called Louise who was so supportive understanding helpful and friendly. Louise advised us what to do which we did. She kept us informed about everything via phone and email.
    Mark was the Funeral Director was excellent and professional at his job. His friendly helpful and approachable manner and was caring like all other members of staff. We had a 5 star quality funeral for our Mother Mary nothing was too much trouble for the staff at Rouse & Co. 
    We would highly this funeral directors to anybody who’s going through a bereavement.
    Thank you to all at Rouse & Co.
    As you helped a family through a very sad time. Once again thank you all so very much.
    Thank you Brian Prout and Sarah 

    Mark Rouse replied
    Thank you Brian & Sarah for leaving us a lovely review
  • 5 Michelle Parry 21st May 2025

    Can’t thank you enough outstanding service from the minute I walked in to book the funeral to the day of the funeral.
    My heartfelt thanks for making my partners day so beautiful and wonderful would highly recommend xx

    Mark Rouse replied
    Thank you Michelle for leaving a lovely review
  • 5 John-Michael Davies 20th May 2025

    Brilliant service provided by Rouse & Co. Dad was well looked after by the team and they made the whole process as smooth as possible. They were very accommodating when visiting Dad at their Chapel of Rest and we could see the efforts the team had gone to, giving us the reassurance we needed at this difficult time. On the day of the funeral Mark ensured we were we informed and guided us throughout. Special thanks to Louise and Mark!

    Mark Rouse replied
    Thank you John-Michael for leaving a lovely review
  • 5 Mark Burke 10th May 2025

    Mark and Louise were brilliant from the start. Very kind people and looked after us and our late mum very well during a difficult time. Very good service and at a great price too. Would recommend and use again. Thanks 

    Mark Rouse replied
    Thank you Mark for a lovely review
  • 5 Adam Lee 10th May 2025

    Mark, Louise, and Team, from start to finish we're incredible. Extremely kind and considerate, and very helpful ensuring explanation and recommendations throughout. We were able to easily communicate with them via email and WhatsApp (eveb after hours). The day ran completely smooth with Mark and team in total control; it was a relief to know we were in very safe hands. Highly recommend without reservation.

    Mark Rouse replied
    Thank you Adam for a lovely review

Address
10 Forestdale Shopping Centre, Featherbed Lane
Addington
Croydon
London
CR0 9AS

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Wendy LeRiche 10th Nov 2025

It is sad that we have yet again had to use a funeral directors derive. As we lose another love one. However, each time we do, our first and only call would be to Louise and mark at rouse & co. There independent service is family oriented, you feel completely listened too. Your wishes are carried out with the utmost respect and care plus compassion. When I go I know who I want to use. I think that says it all. I want the best and in my view rouse & co are!  Thank you so kindly for looking after my little sis from Wendy. 

Angela Matthews 4th Nov 2025

Mark, Louise and co really went above and beyond. They were so helpful and supportive in this very difficult time for us. Couldn't have asked for a better service. Highly recommended.

Denise Weatherill 27th Oct 2025

Louise Mark and the staff were chosen by us for the lovely telephone approach and continued to deliver thereafter.  A lovely personable family company that we are delighted we chose for my husband funeral. 

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Prices vary by time and day of week