Rouse & Co. Independent Funeral Directors

363 reviews

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An independent funeral directors in Croydon, serving the local community with bespoke funeral arrangements.

Latest Verified Reviews

marie connery 20th Mar 2022

Wanna thank mark and Louise so much for doing dad's funeral you always go the extra mile for your clients I appreciate everything you did for dad

Monina Malemab 11th Mar 2022

Sadly, I have to call on Rouse&Co. again less than a year after arranging Dad’s send off. This time it’s for Mama and just as before, everyone @ Rouse has been very helpful, supportive, thoughtful and understanding of all our needs. From dealing with the hospital, the church & crematorium services, the viewings - they have been very flexible, accommodating and there’s always someone at the end of the phone to answer all our queries. An exceptional service in such a sad time. Thank you so so much Mark, Louise & to everyone at Rouse... from the bottom of my heart.

Jon Hay 6th Mar 2022

Rouse and co have recently carried out my fathers funeral .   At a difficult time there friendly and totally professional service meant nothing was overlooked and helped me and my family through the day , nothing was to much trouble for them .  Thank you to the whole team !  I would highly recommend there services .  From the Hay Family 

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

10 Forestdale Shopping Centre, Featherbed Lane
Addington
Croydon
London
CR0 9AS

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

About Us

Rouse & Co. Independent Funeral Directors in Croydon are available around the clock, ready to help arrange bespoke funerals for the local community.

Carrie-Anne, and Mark Rouse have close to four decades worth of combined experience and together with their caring team they are able to assist in any funeral; whether that be a traditional religious funeral or celebrations of life.

Rouse & Co. Independent Funeral Directors are ready to help arrange everything from bespoke hearses, including horsedrawn, motorcycle and more options, through to professional videography and photography.

They can arrange for memorial jewellery and keepsakes to be crafted. They are also able to provide unique and personal headstones and monuments for your loved one’s grave.

Their funeral home in Croydon has a tranquil chapel of rest as well as private consultation rooms where you can discuss funeral arrangements. They are happy to arrange call outs so you can talk through arrangements in the comfort of your own home.

Call Rouse & Co. Independent Funeral Directors in Croydon today to begin arranging the best funeral possible for your loved one.

Verified Reviews

Verified Reviews

  • 5 marie connery 20th Mar 2022

    Wanna thank mark and Louise so much for doing dad's funeral you always go the extra mile for your clients I appreciate everything you did for dad

    Mark Rouse replied
    Thank you Marie.
  • 5 Monina Malemab 11th Mar 2022

    Sadly, I have to call on Rouse&Co. again less than a year after arranging Dad’s send off. This time it’s for Mama and just as before, everyone @ Rouse has been very helpful, supportive, thoughtful and understanding of all our needs. From dealing with the hospital, the church & crematorium services, the viewings - they have been very flexible, accommodating and there’s always someone at the end of the phone to answer all our queries. An exceptional service in such a sad time. Thank you so so much Mark, Louise & to everyone at Rouse... from the bottom of my heart.

    Mark Rouse replied
    Thank you for your kind words Nina.
  • 5 Jon Hay 6th Mar 2022

    Rouse and co have recently carried out my fathers funeral .   At a difficult time there friendly and totally professional service meant nothing was overlooked and helped me and my family through the day , nothing was to much trouble for them . 
    Thank you to the whole team ! 
    I would highly recommend there services . 
    From the Hay Family 

    Mark Rouse replied
    Many thanks Jon.
  • 5 Adriana Martins 21st Feb 2022

    They were very professional with genuine empathy. We were treated with love and respect.

    Mark Rouse replied
    Thank you Adriana.
  • 5 John Wiltshire 20th Feb 2022

    Rouse and co made our sad day much more easier with a beautiful send off for our daughter the care they give is 100% mark is so professional and makes you feel like one of hes own who ever needs a top class funeral directors rouse &co are no1 on the list fantastic

    Mark Rouse replied
    Many thanks for those kind words John.
    Best wishes
    Mark
  • 5 Colin Miller 19th Feb 2022

    Rouse and Co are very helpful and nothing is to much trouble for them i would gladly recommend their service.

    Mark Rouse replied
    Thank you Colin
    Best wishes
    Mark
  • 5 Linda Henery 19th Feb 2022

    Excellent service provided by Rouse and Co for my mothers funeral. The whole process was handled with complete professionalism and care. All the staff were professional, empathetic and courteous and the service was beautiful. Would highly recommend.

    Mark Rouse replied
    Thank you Linda
    Best wishes
    Mark
  • 5 Ruth Everitt 19th Feb 2022

    Rouse funeral directors were fantastic. Helpful,professional, supportive and always happy to answer my questions. Mark you should be proud, just amazing.

    Mark Rouse replied
    Thank you Ruth.
    Best wishes
    Mark
  • 5 Marc Boothe 17th Feb 2022

    Personal approach and nothing was ever too much trouble.  Professional and discreet at the same time which is difficult to achieve but Mark Rouse managed.  We would not hesitate in recommending.  Thank you!

    Mark Rouse replied
    Thank you Marc.
  • 5 Nicola Gateson 17th Feb 2022

    Mark and the team were outstanding. So helpful, polite, patient and kind. They were there every step of the way and made the whole process much easier then we expected. We will be forever grateful.

    Mark Rouse replied
    Thank you Nikki.
  • 5 Sarah Pritchard 10th Jan 2022

    I cannot fault Rouse & Co who provided the funeral service when my father passed away.
    They provided a very personal service and were very professional and compassionate.


    Mark was very caring and helpful and nothing was too much trouble. They made our family feel special and I would not hesitate to recommend them to anyone who wants a personal and compassionate send off for their loved one.

    Mark Rouse replied
    Thank you Sarah.
  • 5 Anthony Dumble 19th Dec 2021

    Super service highly recommend mark is amazing did my dad brother and recently my princess wife his always there at the end of the phone thanks mark x

    Mark Rouse replied
    Thank you Anthony.
  • 5 Ella D. 12th Dec 2021

    I chose Rouse and Co to look after my loved one and me after reading their excellent reviews which showed they go the extra mile for their customers. Mark and Carrie-Anne have guided me through a very difficult time with care and kindness. I wouldn't have been able to get through everything without them. They provided me with a service which met all my expectations but which was also affordable and never tried to sell me things I didn't need or want. They consulted me at every step and Mark personally delivered my loved one to my home after cremation. I'm so happy I chose them for my loved one and myself. Thank you both Mark and Carrie-Anne.

    Mark Rouse replied
    Thank you Ella.
  • 5 Angela Ali 5th Dec 2021

    I cannot thank or praise Mark and all the staff that work with or support Mark enough for the professional service and all your support that you and your staff have provided at this time. 
    I will highly recommend you to anyone that would require your service without hesitation. The empathy and care shown, and detail of service provided was a comfort at this difficult time. Warmest regards Angie 

    Mark Rouse replied
    Thank you Angela.
  • 5 Sue Grech 2nd Dec 2021

    Thank you Mark and team for all you did for us and for looking after my mum.

    Mark Rouse replied
    Thank you Sue.
  • 5 Zoe Hutson 1st Dec 2021

    Rouse and co are absolutely amazing I'm so grateful to them as my dad was very looked after also there service was 100% perfect on everything they did. Also very welcoming and very comforting to make such hard decisions with.
    1000% rouse & co
    Are well recommended from me :)
    I could not thank them enough

    Mark Rouse replied
    Thank you Zoe.
  • 5 Zenzile Chabuka 30th Nov 2021

    Being A Foreigner In A Foreign Country I Had No Idea Of Burial Preparations Nor The Arrangements. I Am Forever Grateful For Rouse And Company. They Did Everything For Us. My Gratitude To All From Rouse And Company Who Laid My Brother To Rest.

    Mark Rouse replied
    Thank you Zen.
  • 5 Lorraine Matthews 23rd Oct 2021

    This is the second funeral Rouse & Co have conducted for our family within two months. Rouse & Co are extremely professional but also highly caring. Nothing is too much trouble, they go beyond the line of duty to help you in anyway they can. Both of my in laws have been in their care which l found to be very comforting as l know they are in very safe hands. Thank you so much for all the help you have given our family and the service and care you have taken with our loved ones. I highly recommend Rouse & Co, not only will you receive excellent service but they will take care of you all.

    Mark Rouse replied
    Thank you Lorraine.
  • 5 Jenny Blackman 17th Oct 2021

    I was very anxious about arranging a funeral as I live some distance away but with one phone call and a few emails everything was arranged. I found Mark Rouse exceptionally helpful and everything went very smoothly and efficiently. I would thoroughly recommend their services.

    Mark Rouse replied
    Thank you Jenny.
  • 5 Patrice Thompson 13th Oct 2021

    Mark and his team at Rouse and Co. Ltd. have been absolutely amazing with the funeral arrangements of my late mother. I had contacted several other funeral homes during the process and I chose Mark who was very professional, accommodating, approachable, patient and extremely supportive. He knew his job inside and out and also kept in touch with me during the process even after the funeral service to ensure that my family and I were doing ok. I cannot thank the team enough for such an awesome job that they did for my mother and I highly recommend them to everyone. A MASSIVE THANK YOU!

    Mark Rouse replied
    Thank you Patrice.
  • 5 Alison Suthers 20th Sep 2021

    I really cannot praise Rouse & Co highly enough for the way they conducted my brother's funeral. I would give a minimum of five stars.

    Mark Rouse replied
    Thank you Alison.
  • 5 Chaitanyakumar patel 15th Sep 2021

    Mark at Rouse & Co was very good at a difficult time for our family. Everything went smoothly and we found them very supportive and considerate through out the whole process.

    Mark Rouse replied
    Thank you Mr Patel.
  • 5 Beatriz Machado 11th Sep 2021

    Mark was amazing from day one!
    We were devastated, he offered a very kind hand on the planning and everything related with our so loved one.
    There was a mistake on the death certificate which stopped us from having the cremation, straight away. Mark was kind enough to check on us all the time, and patiently  waited for the correction of the error.
    He sent me pictures of the coffin when my husband arrived to the crematorium, I could feel how he embraced our family from there, over the phone!  
    This morning, Mark brought the ashes, it was such emotional moment, he even accepted to use my own choice for the urn. How could we had been in better hands?
    With all of our greatest gratitude, Mark you have been amazing with all of us!

    Mark Rouse replied
    Thank you Beatriz.
  • 5 Carol Thompson 4th Sep 2021

    we had never had to do this before and had no idea what to expect ,from start to finish we were helped along the way
    very understanding and helpful with putting together the service we wanted nothing business like ,more like a lovely friend helping us
    very reasonable with the fees much less than the previous quote from elsewhere
    mark is a lovely man who made this whole sad time so much easier for us
    could not have wished for better

    Mark Rouse replied
    Thank you Carol.
  • 4 Derek Lewis 9th Aug 2021

    From the initial contact with Mark Rouse one had the sense that he really cared and was so respectful, gentle and extreemely kind and helpful. He made You feel that nothing was too much of a bother and treated you more like a friend than a customer without ceasing from still being very professional.

    Mark Rouse replied
    Thank you Derek.

Address
10 Forestdale Shopping Centre, Featherbed Lane
Addington
Croydon
London
CR0 9AS

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

marie connery 20th Mar 2022

Wanna thank mark and Louise so much for doing dad's funeral you always go the extra mile for your clients I appreciate everything you did for dad

Monina Malemab 11th Mar 2022

Sadly, I have to call on Rouse&Co. again less than a year after arranging Dad’s send off. This time it’s for Mama and just as before, everyone @ Rouse has been very helpful, supportive, thoughtful and understanding of all our needs. From dealing with the hospital, the church & crematorium services, the viewings - they have been very flexible, accommodating and there’s always someone at the end of the phone to answer all our queries. An exceptional service in such a sad time. Thank you so so much Mark, Louise & to everyone at Rouse... from the bottom of my heart.

Jon Hay 6th Mar 2022

Rouse and co have recently carried out my fathers funeral .   At a difficult time there friendly and totally professional service meant nothing was overlooked and helped me and my family through the day , nothing was to much trouble for them .  Thank you to the whole team !  I would highly recommend there services .  From the Hay Family 

Reviews
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