Rouse & Co. Independent Funeral Directors

314 reviews

An independent funeral directors in Croydon, serving the local community with bespoke funeral arrangements.

Latest Verified Reviews

Sally Berridge 10th Dec 2019

Very helpful and always calm and considerate. Thank you. 

Linda Gregory 9th Dec 2019

I cannot praise Rouse and Co highly enough for their kindness and efficiency in looking after my deceased Uncle so respectfully and arranging all aspects of his funeral. Members of my family were very touched with the way the funeral went – they thought it was a beautiful memorial. Mark Rouse and his colleagues managed the coffin and hearse in a stately and dignified way, integrating my cousins into their team as family pall bearers, and then looking after my uncle's sisters and brother-in-law in the limousine. Mark also arranged for the expert production of the Order of Service, which included a number of photographs which had been reproduced remarkably well from some very old copies - the quality of the final product was outstanding. In addition, Mark recommended the florist who arranged the tribute of roses for my uncle’s coffin: we absolutely loved them and they were perfect in every way – everything we could have hoped for. Finally, I would like to take this opportunity to extend my grateful thanks to Mark Rouse and his team. Their kindness, patience and expertise were hugely appreciated. They made a sad and traumatic process so very much easier, and gave me the confidence that at least in practical terms, everything would be all right on the day. And my uncle’s four elderly sisters were given the comfort that they had done right by their brother to the very end – something that would not have been possible without this amazing Funeral Director.

Gillian Kadish 7th Dec 2019

To say Mr. Mark Rouse went “ above and beyond” to take care of my Mother’s funeral arrangements would be an understatement. The quality of service  extended to my brother and me  from Rouse and Co was EXCEPTIONAL. Mark was extremely kind and thoughtful and  he provided great reassurance and comfort that  all aspects of the funeral arrangements would be handled with dignity and compassion. I highly recommend Mark Rouse and  his company. 

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

10 Forestdale Shopping Centre, Featherbed Lane
Addington
Croydon
London
CR0 9AS

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 020 8051 9537

About Us

Rouse & Co. Independent Funeral Directors in Croydon are available around the clock, ready to help arrange bespoke funerals for the local community.

Carrie-Anne, and Mark Rouse have close to four decades worth of combined experience and together with their caring team they are able to assist in any funeral; whether that be a traditional religious funeral or celebrations of life.

Rouse & Co. Independent Funeral Directors are ready to help arrange everything from bespoke hearses, including horsedrawn, motorcycle and more options, through to professional videography and photography.

They can arrange for memorial jewellery and keepsakes to be crafted. They are also able to provide unique and personal headstones and monuments for your loved one’s grave.

Their funeral home in Croydon has a tranquil chapel of rest as well as private consultation rooms where you can discuss funeral arrangements. They are happy to arrange call outs so you can talk through arrangements in the comfort of your own home.

Call Rouse & Co. Independent Funeral Directors in Croydon today to begin arranging the best funeral possible for your loved one.

Verified Reviews

Verified Reviews

  • 5 Sally Berridge 10th Dec 2019

    Very helpful and always calm and considerate. Thank you. 

    Mark Rouse replied
    Thank you Sally
  • 5 Linda Gregory 9th Dec 2019

    I cannot praise Rouse and Co highly enough for their kindness and efficiency in looking after my deceased Uncle so respectfully and arranging all aspects of his funeral. Members of my family were very touched with the way the funeral went – they thought it was a beautiful memorial.

    Mark Rouse and his colleagues managed the coffin and hearse in a stately and dignified way, integrating my cousins into their team as family pall bearers, and then looking after my uncle's sisters and brother-in-law in the limousine.

    Mark also arranged for the expert production of the Order of Service, which included a number of photographs which had been reproduced remarkably well from some very old copies - the quality of the final product was outstanding.

    In addition, Mark recommended the florist who arranged the tribute of roses for my uncle’s coffin: we absolutely loved them and they were perfect in every way – everything we could have hoped for.

    Finally, I would like to take this opportunity to extend my grateful thanks to Mark Rouse and his team. Their kindness, patience and expertise were hugely appreciated. They made a sad and traumatic process so very much easier, and gave me the confidence that at least in practical terms, everything would be all right on the day. And my uncle’s four elderly sisters were given the comfort that they had done right by their brother to the very end – something that would not have been possible without this amazing Funeral Director.

    Mark Rouse replied
    Thank you Linda
  • 5 Gillian Kadish 7th Dec 2019

    To say Mr. Mark Rouse went “ above and beyond” to take care of my Mother’s funeral arrangements would be an understatement. The quality of service  extended to my brother and me  from Rouse and Co was EXCEPTIONAL. Mark was extremely kind and thoughtful and  he provided great reassurance and comfort that  all aspects of the funeral arrangements would be handled with dignity and compassion.
    I highly recommend Mark Rouse and  his company. 

    Mark Rouse replied
    Thank you Gillian and Jake
  • 5 Michele Farrington 5th Dec 2019

    Rouse &CO  were amazing. Mark has great attention to detail and nothing is too much trouble. He was compassionate, caring and most of all calming. I would not hesitate to recommend them as their service was faultless. Thanks again for all you did. 
    Michele x

    Mark Rouse replied
    Thank you Michele
  • 5 Daphne Prebble 2nd Dec 2019

    My friend requested Rouse & Co to be her funeral directors because it was a local family business. Mark Rouse has shown me nothing but kindness and care. He has the ability to listen and to understand the predicament of the mourners. The day was flawless and I would thoroughly recommend this company.

    Mark Rouse replied
    Thank you Daphne
  • 5 Gary Pilot 22nd Nov 2019

    Mark and Steve were brilliant when dealing with my brothers funeral. They went above and beyond to make sure everything was in place and even helped with things through the sheer kindness in their hearts. I can’t recommend them enough, at such a sad time they really put the extra effort to make sure my brother had a good send off, thanks a million . Gary Hinde

    Mark Rouse replied
    Thank you Gary
  • 5 Micela Phillips 20th Nov 2019

    Mark has been very supportive during such a difficult time for our family. He has shown nothing but empathy and respect to us.
    He is very organised and him and his team gave my Dad a lovely send off.
    I would recommend using Marks services.
    Thank you Mark.

    Mark Rouse replied
    Thank you Micela
  • 5 Bethan Davies 19th Nov 2019

    Rouse & co were so helpful and really took all the stress away from us as a family. They were kind, efficient and compassionate and we would recommend their services to anyone and everyone. Thank you for your help in celebrating Annie Daly’s life. 

    Mark Rouse replied
    Thank you Bethan
  • 5 Chris De-Jong 4th Nov 2019

    I dealt directly with Mark Rouse who was professional, sympathetic and pragmatic.
    Rouse and Co are excellent value for money and I wouldn't hesitate in recommending them.

    Mark Rouse replied
    Thank you Mr De-Jong
  • 5 Linda Hearn 26th Oct 2019

    We feel Rouse &Co done a excellent job of taking care of our mothers funeral, they were professional, sympathetic and dignified. They took a lot of stress away from us and gave our mother the funeral we had asked for . 

    Mark Rouse replied
    Thank you Linda
  • 5 Anupa Patel 23rd Oct 2019

    I can’t thank Mark enough for his care, attention, support and professionalism at one of the worst times for me and my family.  He was so understanding throughout, he listened with compassion, arranged with sensitivity and delivered exactly what we asked for - a simple but very dignified and personal send off for my dad.  I have no hesitation in recommending Mark and his company to anyone.

    Mark Rouse replied
    Thank you Anupa
  • 5 Barry Dawson 13th Oct 2019

    Rouse & Co managed the funeral arrangements very well
    They selected an excellent non minister Dawn Williams to  carry us all throthe service 
    And managed to delay the service for 15 minutes as 3 mourners were delayed and arrived late
    Thanks you very much Mark Rouse
    Barry Dawson 

    Mark Rouse replied
    many thanks for your kind words
  • 5 Jane Hodson 24th Sep 2019

    Thank you Rouse & Co for your excellent professional yet friendly service. It made a time I was dreading so much easier than I’d anticipated. I would highly recommend Rouse & Co to anyone 

    Mark Rouse replied
    Thank you for those kind words Jane
  • 5 Patricia Fernandes 7th Sep 2019

    Respectful, caring, thoughtful, listened to what we wanted and made sure we got it,  informative and supportive - an all round professional service that we could not fault. This is the type of help you need when you are grieving and preparing to lay your loved one to rest. We would thoroughly recommend Mark and his wife from Rouse & Co. 

    Mark Rouse replied
    Thank you Pat
  • 5 Wendy Becker 6th Aug 2019

    The service organised by Mark was second to none, from start to finish he was kind considerate and totally accommodating. Nothing was too much trouble - a real gent, perfect for the job. Steve and Mark make a great team and I would have no hesitation in recommending them. 
    What a great service - Thank You at such a hard time 
    Wendy

    Mark Rouse replied
    Thank you Wendy, it was a pleasure to look after your family.
  • 5 terry keating 2nd Aug 2019

    Mark, his family and staff provided an excellent service. Caring, understanding and supportive. A credit to Funeral Directors and the community.

    Mark Rouse replied
    Many thanks for your kind words Terry.
  • 5 Bethan Williams 16th Jul 2019

    I am glad I chose Rouse and Co for my brother's funeral. Mark was kind, sensitive, efficient and professional throughout and I wouldn't hesitate to recommend him and his company.

    Mark Rouse replied
    Thank you Bethan
  • 5 John Wiltshire 15th Jul 2019

    As you know with a funeral its very sad.especially when its your sister but rouse&co are truely a fantastic funeral directors made my family feel like one of there own from the moment mark collected my sister and the care for her and untill the day of the funeral was second to none if there were gold medals for funerals they would get gold every time thanks to you mark and your wife great day.if anyone needs to no a great funeral directors this is the one

    Mark Rouse replied
    Thank you John, for those very kind words
  • 5 Kathleen Peecock 12th Jul 2019

    Extremely supportive team at a difficult time. Funeral arranged calmly and efficiently at very short notice. 
    I would definitely recommend this friendly, professional service
    Thank you

    Mark Rouse replied
    Thank you Kathleen
  • 5 Lorraine Hunt 8th Jul 2019

    This is our family’s second time within a year of using Rouse and Co and again without fail they were professional, friendly, and helpful.   I would highly recommend them - they will do all you ask and more and you don’t have to worry about a thing. When your in that state of sadness you can totally rely in Rouse and Co 100%. Thank you again Mark and family and colleagues for a  rememberable day saying goodbye to our dad Graham Dodd.  

    Mark Rouse replied
    Thank you Lorraine
  • 5 Terry Brown 17th Jun 2019

    Caring with dignity excellent.

    Mark Rouse replied
    Thank you Terry
  • 5 Stephanie Larby 17th Jun 2019

    Mark was amazing and did everything that I asked. Dads funeral was perfect and I will always be grateful for that. Thank you. 

    Mark Rouse replied
    Thank you Steph
  • 5 Sally Lassa 9th Jun 2019

    Mark was a God send to us a family but also for Idalina our deceased sister.
    The amount of professionalism and sensitivity as well as consideration to our financial means in order for us actualy be able to give our loved one a decent and dignified send off.
    Rouse&Co has made greaving so much easier and bearable.
    I would definitely recommend Rouse & Co to anyone needing such a service.

    Mark Rouse replied
    Thank you Sally
  • 5 Sapphira Fernandes 4th Jun 2019

    I cant put into words just how incredible Rouse & Co were from the very start of my father's funeral to the very end. I can honestly say that they have been an instrumental part of giving my father a befitting send off. From the first phone call to taking us back to the church Mark was an incredible calming professional and compassionate presence amongst the sorrow .
    The entire funeral ran so smoothly there wasn't any time during it that we felt rushed or any sign of confusion. I applaud Mark for helping my family through the most difficult time of our life. Credit must be given where credit is due . A fantastic man . Thank you so much Mark .

    Mark Rouse replied
    Thank you Sapphira
  • 5 Jaidine Williams-Isaacs 23rd May 2019

    I would definitely recommend Rouse & Co Independent Funeral Directors for their outstanding staff and services.

    I was completely out of my depth with the entire process, but I was quickly reassured and guided through the process.

    At such a stressful time, Mark in particular made me feel very comfortable leaving my loved one in his care.

    Thank you very much Rouse & Co Independent Funeral Directors for being so kind and patient with my family and I, it has made all the difference!

    Mark Rouse replied
    Thank you Jai

Address
10 Forestdale Shopping Centre, Featherbed Lane
Addington
Croydon
London
CR0 9AS

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Sally Berridge 10th Dec 2019

Very helpful and always calm and considerate. Thank you. 

Linda Gregory 9th Dec 2019

I cannot praise Rouse and Co highly enough for their kindness and efficiency in looking after my deceased Uncle so respectfully and arranging all aspects of his funeral. Members of my family were very touched with the way the funeral went – they thought it was a beautiful memorial. Mark Rouse and his colleagues managed the coffin and hearse in a stately and dignified way, integrating my cousins into their team as family pall bearers, and then looking after my uncle's sisters and brother-in-law in the limousine. Mark also arranged for the expert production of the Order of Service, which included a number of photographs which had been reproduced remarkably well from some very old copies - the quality of the final product was outstanding. In addition, Mark recommended the florist who arranged the tribute of roses for my uncle’s coffin: we absolutely loved them and they were perfect in every way – everything we could have hoped for. Finally, I would like to take this opportunity to extend my grateful thanks to Mark Rouse and his team. Their kindness, patience and expertise were hugely appreciated. They made a sad and traumatic process so very much easier, and gave me the confidence that at least in practical terms, everything would be all right on the day. And my uncle’s four elderly sisters were given the comfort that they had done right by their brother to the very end – something that would not have been possible without this amazing Funeral Director.

Gillian Kadish 7th Dec 2019

To say Mr. Mark Rouse went “ above and beyond” to take care of my Mother’s funeral arrangements would be an understatement. The quality of service  extended to my brother and me  from Rouse and Co was EXCEPTIONAL. Mark was extremely kind and thoughtful and  he provided great reassurance and comfort that  all aspects of the funeral arrangements would be handled with dignity and compassion. I highly recommend Mark Rouse and  his company. 

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