Rouse & Co. Independent Funeral Directors

5 Andrew Mulley 28th Jul 2021

Start to finish Rouse & Co were perfect for me. I've had bad experiences in the past so Rouse & Co came recommended by a close friend. I know I was a tricky customer for them - I was hard to get ahold of and always made changes - at no point did I feel pressured or that I was asking too much. A polite and personal service where we didn't feel like just another funeral. They created a special send off for my brother to be proud of.

5 Anita Stewart 23rd Jul 2021

I was recommended to use Rouse & Co. From the moment I called them everything felt so much easier as I really didn’t know where to start. They recommended other services to me which all coincided with the funeral. They were extremely helpful, kind, professional and I could not of asked for a better friendlier service. They truly were amazing. They kept me informed regarding collecting nan, ashes and even dropped nan back to us. The premises are lovely and peaceful. I would highly recommend them to anyone who needs this service. Thank you so much Rouse & Co for making such a hard time so much easier :-) 

5 Eva Martinho-Corbishley 6th Jul 2021

From the first conversation I had with Mark (Rouse) I was struck by his warmth and sensitivity. He really organised a beautiful send off for my Mum and I will always be grateful to him. Everything was clear from the outset and went so smoothly. I would highly recommend him to everyone.

5 Babz Amusan 30th Jun 2021

The service and care that Rouse & Co provided was absolutely flawless, every thing was arranged and executed smoothly. Mark was always available and willing to help. Please don't go anywhere else. Give Mark a call at Rouse and your loved one will be treated with the care they deserved. I can't recommend them enough. Thanks Mark and team for taking care Dad's farewell for us.

5 Eamonn Davern 22nd Jun 2021

Mark I just want to say thank you for making a horrible process as stress free as it was possible.... your help and support was needed and you were there for us.
This is why Michelle chose you to see her dad off so it was only right that I again called on your services.
Many thanks.
Dav

5 Monina Malemab 11th Jun 2021

Very good value for money. The funeral director (Mark) presented us with all the options available without rushing us to make any decisions. He was very patient, understanding & flexible especially when we kept changing our minds. He is very reliable answering messages promptly and very honest providing details and suggestions of what we can and can't do (during lockdown) beforehand allowing us to better plan Dad's funeral. The funeral service itself was so well organised, precise and solemn and the journey to the Church and cemetery was not rushed. He has excellent people skills & good understanding of the nature of such sad occasion that speaking to him feels like talking to a friend rather than a business organising your love ones funeral (we had this experience with one high street funeral director who did my Auntie's funeral). Glad to have chosen Rouse as it has saved us quite a sum and still got a really lovely send off for Dad.

5 Edwige Yeared 5th Jun 2021

The Best !!
Thank You ....!!

5 Hitesh Vadgama 2nd Jun 2021

We received a very personal service from Rouse & Co. Mark was always respectful, most accommodating, extremely flexible & looked after us very sensitively. I would have no hesitation in recommending this company very highly.

5 Mary Moore 10th May 2021

A very personal service, swift response to any queries and most accommodating .  Mark really looked after us very sensitively.  I would recommend this company highly.

5 Clare Haynes 30th Apr 2021

The very best at what they do , highly recommend them .

5 Mark Halfacre 20th Apr 2021

Mark at Rouse and co provided an excellent professional and personal service. He was recommended by a friend and I can see why. My dad’s funeral was a lovely tribute to him and much thanks goes to Rouse and Co.

5 Tina Andy 9th Apr 2021

From start to finish Mark was always on hand to help with anything, no matter how small. What was a very difficult time was made all the more easier knowing that he was always there to help. Wonderful customer service. I would highly recommend them if you should ever be in such a sad situation.

5 Jodie Grange 4th Apr 2021

Mark made the extremely difficult process of a funeral a lot easier and handled everything with such professionalism. I couldn't be more thankful. 

5 Tracy Hook 19th Mar 2021

Mark & Co were amazing, they went above and beyond, done everything we had asked and more. Even though it was a sad time, they made you feel at ease.  When we visited our family member in the chapel of rest she looked beautiful. The lady that Mark put us onto for the service Grace was amazing too, she was very calm and it was such a lovely service.  Would 100% recommend Rouse & Co and would use them again. Family and friends commented on how lovely everything was.  Thank you Rouse & Co you were all amazing.  We were very happy with the service you provided for us, from the 1st phone call, leading up to the funeral and on the day. 
Thank you once again 

5 Wendy Regan 11th Mar 2021

Mark and team were sympathetic and very helpful in helping us to arrange a meaningful service at this difficult time. Thank you, would not hesitate to recommend.

5 Jim Beagley 6th Mar 2021

Mark and the team accommodated all our requirements up to the last minute. 
Professional and helpful to the last. 

5 Princess Roberts 5th Mar 2021

I have chosen my 5* rating for this establishment based on the professionalism and empathy given at my time of my lost. From my initial contact, to the organising and support given was a cut above the rest. I have never had so much care and positive regards given in such a short space of time. I would highly recommend this establishment to anyone that wants a stress free process surrounding a death.

This establishment is a must to contact if from South London.

5 Sarah Fleckney 5th Mar 2021

Highly recommend Rouse & Co. They dealt with all aspects of my Father's funeral efficiently and sensitively. Planning a funeral for a close relative is never an easy process but Mark and his team made the experience as painless as possible. Thank you again.

5 Sybil Bailey 5th Mar 2021

Myself and my family was over the moon with Rouse & Co. Independent Funeral Directors. The first Funeral Director had seriously let us down with has cause emotionally stress to our 92 old mum. Mark stepped in and we could not ask for a better service, Mark was so understanding to our needs, he was on call when ever we needed to talk.

My sister was finally put to rest with the dignity that she desired. I would not hesitate to recommend Rouse & Co to anyone. Thank you, Thank you.

Sybil Bailey

5 Clare Rooke 5th Mar 2021

Mark guided us through the funeral of my husband with calm, kindness and dignity. Nothing was too much trouble and his personal communication and thoughtful actions really helped us feel looked after at this most difficult time. 

5 Franco Bottali 3rd Mar 2021

Hi, they were so kind and understanding, they helped me get through this heartbroken time, mark was really kind, thank you for all you did. Kind regards Franco.

5 jeffery Phillips 2nd Mar 2021

Rousse and co. 
A very respectful, helpful and professional funeral director. 
Mark from the company helped me with everything from start to finish. They've treated my mother with reverence and the whole service from start to finish was perfect. 
Lots of praise for amazing service from myself and my family.  
I can't recommend them highly enough, and I'm sure my mum would've been more than happy with her service. 
10/10 for a perfect professional and caring service.

5 Derek Gibbs 25th Feb 2021

Mark looked after Mum and all the family in the most caring manner. He was there from the very first phone call.
A family business, Rouse & Rouse treat you they way they would want to be treated themselves.
Thank you so much Mark.

5 Michelle McKay 23rd Feb 2021

Rouse & co was amazing with our dads funeral, Mark went above and beyond giving our dad the best send off. Mark took all the worries about the day out of our hands, he was always there if we needed him. Would highly recommend Rouse & co.
Thank you so much Mark and your team xx

5 Mark Feeley 21st Feb 2021

Rouse and Company have been extremely supportive from start to finish.

Like most people, we knew very little about the funeral process, but Mark and his team were extremely supportive and helpful from the very first phone call and are still helping us today, after the cremation has taken place

Rouse and Company have been extremely helpful throughout the whole process, and this has been greatly appreciated by the whole family.

Nothing has been too much trouble, and the team have responded quickly to every question

We know these are difficult times and the teams professionalism has shone through.

I would definitely recommend Rouse and Company to anyone looking for an excellent, supportive and responsive Funeral Directors.