Rouse & Co. Independent Funeral Directors

294 reviews

An independent funeral directors in Croydon, serving the local community with bespoke funeral arrangements.

Latest Verified Reviews

Enetia Robson 11th Nov 2022

Mark Rouse is a dedicated funeral director. Through him we met Barbara Gentilella, who was so kind to us that we will be worshipping at the church where she ministers from now on. Mark and Louise were fast in responding to my emails, always efficiently and to the point. The service they provided was stream lined, dignified, attentive and empathetic. I can recommend them highly. Bereavement is such a overwhelming time that having someone calm and collected like Mark is very helpful indeed. They made my life as a new widow much better than I feared. I can also recommned the Cremation chapel at Mitchum road cemetary very highly. I have been to cremation chapels that were small and dreary, so the beauty of the gardens and the quiet dignity of the West Chapel was a welcome surprise. My thanks to all involved. I hope my beloved husband was pleased and is now in peace.

Julie Croft 13th Oct 2022

I would reccomend Rouse & Co I used them recently for my husband and everything was perfect. It is a family based company who are very caring in everything they do. Mark and the staff could'nt be more helpful.

David Henderson 11th Oct 2022

From the very start myself and my family met Mark and he helped us through the process as none of us has ever dealt with a funeral before, he was our point of contact throughout and was very helpful and friendly which made such a hard time flow easily, I couldn't recommend this company more. Thank you for everything from the Henderson Family

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

10 Forestdale Shopping Centre, Featherbed Lane
Addington
Croydon
London
CR0 9AS

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 020 8051 9537

About Us

Rouse & Co. Independent Funeral Directors in Croydon are available around the clock, ready to help arrange bespoke funerals for the local community.

Carrie-Anne, and Mark Rouse have close to four decades worth of combined experience and together with their caring team they are able to assist in any funeral; whether that be a traditional religious funeral or celebrations of life.

Rouse & Co. Independent Funeral Directors are ready to help arrange everything from bespoke hearses, including horsedrawn, motorcycle and more options, through to professional videography and photography.

They can arrange for memorial jewellery and keepsakes to be crafted. They are also able to provide unique and personal headstones and monuments for your loved one’s grave.

Their funeral home in Croydon has a tranquil chapel of rest as well as private consultation rooms where you can discuss funeral arrangements. They are happy to arrange call outs so you can talk through arrangements in the comfort of your own home.

Call Rouse & Co. Independent Funeral Directors in Croydon today to begin arranging the best funeral possible for your loved one.

Verified Reviews

Verified Reviews

  • 5 Enetia Robson 11th Nov 2022

    Mark Rouse is a dedicated funeral director. Through him we met Barbara Gentilella, who was so kind to us that we will be worshipping at the church where she ministers from now on.
    Mark and Louise were fast in responding to my emails, always efficiently and to the point.


    The service they provided was stream lined, dignified, attentive and empathetic.
    I can recommend them highly.
    Bereavement is such a overwhelming time that having someone calm and collected like Mark is very helpful indeed. They made my life as a new widow much better than I feared.
    I can also recommned the Cremation chapel at Mitchum road cemetary very highly. I have been to cremation chapels that were small and dreary, so the beauty of the gardens and the quiet dignity of the West Chapel was a welcome surprise. My thanks to all involved. I hope my beloved husband was pleased and is now in peace.

    Mark Rouse replied
    Thank you Enetia.
  • 5 Julie Croft 13th Oct 2022

    I would reccomend Rouse & Co I used them recently for my husband and everything was perfect. It is a family based company who are very caring in everything they do.
    Mark and the staff could'nt be more helpful.

    Mark Rouse replied
    Thank you Julie,
  • 5 David Henderson 11th Oct 2022

    From the very start myself and my family met Mark and he helped us through the process as none of us has ever dealt with a funeral before, he was our point of contact throughout and was very helpful and friendly which made such a hard time flow easily, I couldn't recommend this company more. Thank you for everything from the Henderson Family

    Mark Rouse replied
    Thank you David.
  • 5 mrs gina patten 7th Oct 2022

    As a family we were very impressed with the respect and professionalism that Rouse showed my dad and us as a whole when completing his last final steps. 
    They were very helpful and understanding with any queries we had. 
    Mark and the Team made us feel we could rely on them. 
    Can’t thank them enough. 

    Mark Rouse replied
    Thank you for your kind words Gina
  • 5 david rose 5th Oct 2022

    Excellent service from all members of staff, efficient, caring, smartly dressed nothing was too much trouble for anybody.
    Would recommend to everybody to use mark and staff at rouse & co.

    Mark Rouse replied
    Thank you David.
  • 5 Louise Rose 5th Oct 2022

    Mark and team were amazing helping with my grandads funeral, very professional

    Mark Rouse replied
    Many thanks Louise
  • 5 sharon rose 4th Oct 2022

    Excellent service all staff very kind and thoughtful nothing to much trouble.

    Mark Rouse replied
    Thank You Sharon
  • 5 Ruth Brundle 21st Sep 2022

    Courteous, sympathetic, professional and sincere throughout the whole process, exactly what you need during a difficult time.

    Mark Rouse replied
    Thank you Ruth
  • 5 Harshid Patel 17th Sep 2022

    Wonderful caring service from our first call to Rouse and Co to our Mothers final cremation service. The whole team at this family independent funeral company went above and beyond to make sure our Hindu customs were adhered to and made sure our mother was shown great care and dignity throughout. The Rouse team stepped in and helped us when we were let down by a National funeral firm. Thank you so much to the whole team at Rouse as you really helped us at this difficult moment. 

    Mark Rouse replied
    Thank you Harshid
  • 5 Caroline Latter 14th Sep 2022

    Myself and the rest of Davids family can’t thank mark and his team enough, thay went above and beyond for us at what I can only describe as the worst time of our life, thay put us at ease from the moment we met them, took us through every step of the way with the upmost respect, and we will all ways be grateful for the kindness thay showed us in our time of need,,,,,, thank you ,,,,,,,, yes I would recommend 

    Mark Rouse replied
    Thank you Caroline
  • 5 John Mifsud 12th Sep 2022

    On behalf of my family I would like to thank Rouse & Co for organising my dear Mothers funeral in such a professional manner. Mark and his team guided us through a very difficult time with compassion and empathy.
    Nothing was too much trouble and they made the whole process seamless and treated my mother with dignity and respect which gave us great comfort. I can truly recoomend their services.
    Thank You

    Mark Rouse replied
    Thank you John.
  • 5 Jill Sharp 12th Sep 2022

    All managed very well in spite of appalling weather. Thank you

    Mark Rouse replied
    Thank you Jill.
  • 5 Sara Earls 15th Aug 2022

    Mark and Louise from Rouse and Co were the consummate professional’s. They made what was a very hard time so much more bearable, they showed  our family kindness and understanding throughout. No request was too much . They kept us informed every step of the way. We as a family cannot recommend them highly enough 

    Mark Rouse replied
    Thank you for your kind words Sara
    Mark & Louise
  • 5 Janice Norris 9th Aug 2022

    Mark and Louise dealt with my mother's funeral arrangements with great sensitivity even when there were a few problems regarding the graveside service Mark went over and above to rectify the issue by finding a Revd at short notice. Nothing was a problem, and there was no need for me to visit them as Mark would travel to my mother’s home to pick up clothes, delivered the order of service booklets and to discuss the funeral arrangements. Nothing was problem, and I was treated with sensitivity and care. I cannot recommend them highly enough. Thank you for looking after our mum.

    Mark Rouse replied
    Thank nyou so much Janice, for the lovely words.
    Mark & Louise
  • 5 Sara Earls 8th Aug 2022

    Mark and Louise were the epitome of professionalism.They showed us and our late brother , respect , kindness and understanding. 
    We cannot recommend them highly enough.
    From our first to last contact they couldn’t do enough to ensure that what is a very sad and trying time was dealt with in a kind and sensitive way.

    Mark Rouse replied
    Thank You Sara, for your lovely words
    Mark &Louise
  • 5 Maddie Guest 22nd Jul 2022

    During the most devastating time in a families life
    Mark, Louise and the rest of the team took away the stress and provided invaluable information on everything required
    The chapel is just perfect and I would tell anyone to utilise their services
    Their compassion knowledge and adaptability was outstanding
    Thank you Rouse and Co for making our sad day so perfect!

    Mark Rouse replied
    Thank you so Much
    Maddie
  • 5 lynne hewitt 10th Jul 2022

    Mark and the team were marvellous, very respectful and caring towards our family. Couldn’t have wished for better send off for my dear mum. Thank you.

    Mark Rouse replied
    Thank you Lynne.
  • 5 Lesley Brown 23rd Jun 2022

    Rouse & Co have done us proud!Great Service  😊 Mark dealt with every detail for my dad,Louise was amazing even the smallest detail all request carried out and more ,to send my dad off. I’ve lost both my mum and dad in 2 years.Rouse & Co helped us through the awful time so friendly Caring & Professional.THANK YOU 

    Mark Rouse replied
    Thank you Lesley.
  • 5 Maureen Timms 16th Jun 2022

    The service we received was outstanding! The care and love they showed to our Dad and our family went above and beyond. The team were friendly and helpful and they made everything so special. We would highly recommend.

    Mark Rouse replied
    Thank you Maureen.
  • 5 Veronica Barker 29th May 2022

    I would not hesitate to recomend Rouse & Co. The kindness and gentleness shown to me by Mark Rouse was beyond expectations. At an extremely difficult time we were guided through and all our wishes fulfilled.

    Mark Rouse replied
    Thank you Veronica.
  • 4 Camila Silvetti 20th May 2022

    They took great care of my mum. Very accommodating to our requests and professional. 

    Mark Rouse replied
    Thank you Camila.
  • 5 Jane Brooks 16th May 2022

    Best funeral directors cant do enough for u i would highly recommend brilliant service

    Mark Rouse replied
    Thank you Jane.
  • 5 Avnish Patel 16th May 2022

    What can I say about Rouse & Co Independent Funeral Directors

    Both Mark and Louise whom we were in regular contact with were so, so understanding and sympathetic.

    In fact, they seem to know how we wanted our dad looked after and were happy for us to see him anytime and numerous times. Plus they knew somehow what our requirements were for the cremation of dad. How we wanted dad to come home, our puja service, the music to be placed at the chapel and our service at the chapel and involvement with the priest. Being Indian and for Rouse & Co being aware of our culture this really helped.

    Thank you Rouse & Co for making our farewell to our dad so stressless and pleasant.

    Kirtash 🙏🏽

    Mark Rouse replied
    Thank you Kirtash.
  • 5 Tracie Beere 13th May 2022

    Rouse & Co
    Have been very supportive and very understanding with myself and my family at such a sad time in our lives

    Mark Rouse replied
    Thank you Tracie.
  • 5 Linda Henery 8th May 2022

    The sadest day of my life, but a very lovely memorable day, that was down to Mark and his team, very professional, sympathetic, caring and helpful goes above and beyond if he can with your needs, excellent service.

    Mark Rouse replied
    Thank you Linda.

Address
10 Forestdale Shopping Centre, Featherbed Lane
Addington
Croydon
London
CR0 9AS

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Enetia Robson 11th Nov 2022

Mark Rouse is a dedicated funeral director. Through him we met Barbara Gentilella, who was so kind to us that we will be worshipping at the church where she ministers from now on. Mark and Louise were fast in responding to my emails, always efficiently and to the point. The service they provided was stream lined, dignified, attentive and empathetic. I can recommend them highly. Bereavement is such a overwhelming time that having someone calm and collected like Mark is very helpful indeed. They made my life as a new widow much better than I feared. I can also recommned the Cremation chapel at Mitchum road cemetary very highly. I have been to cremation chapels that were small and dreary, so the beauty of the gardens and the quiet dignity of the West Chapel was a welcome surprise. My thanks to all involved. I hope my beloved husband was pleased and is now in peace.

Julie Croft 13th Oct 2022

I would reccomend Rouse & Co I used them recently for my husband and everything was perfect. It is a family based company who are very caring in everything they do. Mark and the staff could'nt be more helpful.

David Henderson 11th Oct 2022

From the very start myself and my family met Mark and he helped us through the process as none of us has ever dealt with a funeral before, he was our point of contact throughout and was very helpful and friendly which made such a hard time flow easily, I couldn't recommend this company more. Thank you for everything from the Henderson Family

Reviews
Crematorium
Cemetery
  • Beckenham Crematorium

    Beckenham, BR3 4TD

  • Mitcham Road Cemetery

    Croydon, CR9 3AT

  • South London Crematorium

    London, SW16 5JG

  • West Norwood Crematorium

    London, SE27 9JU

  • Hither Green Crematorium

    London, SE6 1TP

  • Greenlawn Memorial Park Cemetery

    Croydon, CR6 9EQ

  • Beckenham Cemetery and Crematorium

    Beckenham, BR3 4TD

  • St Lukes Cemetery

    Bromley, BR2 8EH

  • Biggin Hill Cemetery

    Westerham, TN16 3UB

  • London Road Cemetery (Bromley)

    Bromley, BR1 3RR

  • Bromley Hill Cemetery

    Bromley, BR1 4JU

  • Grove Park Cemetery

    Catford, SE12 9PU

  • Hither Green Cemetery

    Catford, SE6 1JX

  • Oxted Burial Ground

    Oxted, RH8 9NB

  • London Road Cemetery Mitcham

    Mitcham, CR4 3LA

  • Camberwell New Cemetery

    Camberwell, SE23 3RD

  • Chislehurst Cemetery

    Sidcup, BR7 6HF

  • Eternal Gardens Muslim Burial Ground

    Bromley, BR7 6RR

  • GreenAcres Kemnal Park Cemetery and Ceremonial Park

    Bromley, BR7 6RR

  • Brockley Cemetery

    Brockley, SE4 2QY

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