Rouse & Co. Independent Funeral Directors

5 Tracy Hook 19th Mar 2021

Mark & Co were amazing, they went above and beyond, done everything we had asked and more. Even though it was a sad time, they made you feel at ease.  When we visited our family member in the chapel of rest she looked beautiful. The lady that Mark put us onto for the service Grace was amazing too, she was very calm and it was such a lovely service.  Would 100% recommend Rouse & Co and would use them again. Family and friends commented on how lovely everything was.  Thank you Rouse & Co you were all amazing.  We were very happy with the service you provided for us, from the 1st phone call, leading up to the funeral and on the day. 
Thank you once again 

5 Wendy Regan 11th Mar 2021

Mark and team were sympathetic and very helpful in helping us to arrange a meaningful service at this difficult time. Thank you, would not hesitate to recommend.

5 Jim Beagley 6th Mar 2021

Mark and the team accommodated all our requirements up to the last minute. 
Professional and helpful to the last. 

5 Princess Roberts 5th Mar 2021

I have chosen my 5* rating for this establishment based on the professionalism and empathy given at my time of my lost. From my initial contact, to the organising and support given was a cut above the rest. I have never had so much care and positive regards given in such a short space of time. I would highly recommend this establishment to anyone that wants a stress free process surrounding a death.

This establishment is a must to contact if from South London.

5 Sarah Fleckney 5th Mar 2021

Highly recommend Rouse & Co. They dealt with all aspects of my Father's funeral efficiently and sensitively. Planning a funeral for a close relative is never an easy process but Mark and his team made the experience as painless as possible. Thank you again.

5 Sybil Bailey 5th Mar 2021

Myself and my family was over the moon with Rouse & Co. Independent Funeral Directors. The first Funeral Director had seriously let us down with has cause emotionally stress to our 92 old mum. Mark stepped in and we could not ask for a better service, Mark was so understanding to our needs, he was on call when ever we needed to talk.

My sister was finally put to rest with the dignity that she desired. I would not hesitate to recommend Rouse & Co to anyone. Thank you, Thank you.

Sybil Bailey

5 Clare Rooke 5th Mar 2021

Mark guided us through the funeral of my husband with calm, kindness and dignity. Nothing was too much trouble and his personal communication and thoughtful actions really helped us feel looked after at this most difficult time. 

5 Franco Bottali 3rd Mar 2021

Hi, they were so kind and understanding, they helped me get through this heartbroken time, mark was really kind, thank you for all you did. Kind regards Franco.

5 jeffery Phillips 2nd Mar 2021

Rousse and co. 
A very respectful, helpful and professional funeral director. 
Mark from the company helped me with everything from start to finish. They've treated my mother with reverence and the whole service from start to finish was perfect. 
Lots of praise for amazing service from myself and my family.  
I can't recommend them highly enough, and I'm sure my mum would've been more than happy with her service. 
10/10 for a perfect professional and caring service.

5 Derek Gibbs 25th Feb 2021

Mark looked after Mum and all the family in the most caring manner. He was there from the very first phone call.
A family business, Rouse & Rouse treat you they way they would want to be treated themselves.
Thank you so much Mark.

5 Michelle McKay 23rd Feb 2021

Rouse & co was amazing with our dads funeral, Mark went above and beyond giving our dad the best send off. Mark took all the worries about the day out of our hands, he was always there if we needed him. Would highly recommend Rouse & co.
Thank you so much Mark and your team xx

5 Mark Feeley 21st Feb 2021

Rouse and Company have been extremely supportive from start to finish.

Like most people, we knew very little about the funeral process, but Mark and his team were extremely supportive and helpful from the very first phone call and are still helping us today, after the cremation has taken place

Rouse and Company have been extremely helpful throughout the whole process, and this has been greatly appreciated by the whole family.

Nothing has been too much trouble, and the team have responded quickly to every question

We know these are difficult times and the teams professionalism has shone through.

I would definitely recommend Rouse and Company to anyone looking for an excellent, supportive and responsive Funeral Directors.

5 Sue Brewer 21st Feb 2021

Excellent service from Mark at Rouse & Co. So helpful, kind and understanding and made the whole process straight forward as possible at such a difficult time. Would highly recommend them! 

5 Linda Unger 20th Feb 2021

Rouse and Co were unbelievable, so caring, helpful, and nothing too much trouble. They arrived at the house earlier to give us time to see floral tributes.
I wouldn't hesitate in recommending them, would give 6 stars if I could.

5 Jason Nye 20th Feb 2021

Mark was outstanding in his job he made us feel very at ease with his calming voice and made the whole process of organising my dads funeral more bearable 

5 Anita Farrington 20th Feb 2021

Mark, you guided me through every step when arranging my mum’s funeral during such a distressing time.  Every idea or request I had was welcomed, and granted.  Mum’s funeral was perfect.  I have received so many messages since the day saying just how wonderful the funeral and service was.  Also thanks to Grace, the celebrant, who carried out the service as requested expertly and with such warmth, just like she was part of our family.  One last thing, thank you for taking care of my darling mum xx

5 Jean Kabasomi 20th Feb 2021

Great service and support throughout the process. Would definitely recommend

5 Basil Towfiq 15th Jan 2021

A sincere vote of thanks from the Towfiq family to Mark who administered the funeral of Sinan. The funeral was managed efficiently sensitively and very professionally from start to finish. We could not have wished for a better service than we received from this company. I recommend them highly.
Thank you

5 Tracey Pink 15th Jan 2021

Mark and the team looked after us recently for my dad funeral.

They were transparent with prices and we paid exactly what we expected. Communication with them was easy and timely. Getting back to us very promptly when we reached out and preventively when required.

They choose a celebrant, Grace, for us who could not have a better person to help us celebrate my dad’s life.

I genuinely couldn’t recommend them higher and thank them all.

5 Michael Lidbury 14th Jan 2021

Faultless service, very personal and made a very difficult time bearable.
Thank you Rouse and Co.
When I eventually go I’d be happy for rouse and co to sort me out 👍.
Mike lidbury 

5 Clare McVey 16th Dec 2020

Mark at Rouse and Co. dealt with everything for us without any fuss and with clear information and instructions. He asked questions in a respectful way, understanding our distress. Even though we had little time to organise everything it certainly didn't feel like he was rushing us. He was respectful, kind and understanding, and I was pleased with how everything went.

5 Zoe Evans 14th Dec 2020

I can’t rate Mark’s and his team highly enough. Mark was so kind and professional during a very difficult time for your family (& global pandemic). He went out of his day to make us comfortable and supported. 

5 Ann Roberts 13th Dec 2020

Mark Rouse and his team gave exceptional service during a difficult time for us.
He provided compassionate, discrete and professional help 
which was much appreciated.
I highly recommend them.

5 Simone Sobers 13th Dec 2020

Mark from Rouse & Co is truly compassionate, genuine and professional. He really helped myself and my family through a difficult time. Nothing was ever too much trouble and he always answered my questions promptly and with sincerity. Mark always kept me in the loop on next steps and really took the time to get to know myself and my family. It truly felt like a friend was looking after us. I would highly recommend his services - losing a loved one is so hard and I truly thank Mark for making the process just that little easier. Thank you so much Mark, all the best to you and your family.

5 Donna Shoulder 1st Dec 2020

Mark and his team were excellent,. Kind, caring and very professional. We can't thank them enough.