Rouse & Co. Independent Funeral Directors

357 reviews

Call 24 hours

An independent funeral directors in Croydon, serving the local community with bespoke funeral arrangements.

Latest Verified Reviews

Michelle Parry 21st May 2025

Can’t thank you enough outstanding service from the minute I walked in to book the funeral to the day of the funeral. My heartfelt thanks for making my partners day so beautiful and wonderful would highly recommend xx

John-Michael Davies 20th May 2025

Brilliant service provided by Rouse & Co. Dad was well looked after by the team and they made the whole process as smooth as possible. They were very accommodating when visiting Dad at their Chapel of Rest and we could see the efforts the team had gone to, giving us the reassurance we needed at this difficult time. On the day of the funeral Mark ensured we were we informed and guided us throughout. Special thanks to Louise and Mark!

Mark Burke 10th May 2025

Mark and Louise were brilliant from the start. Very kind people and looked after us and our late mum very well during a difficult time. Very good service and at a great price too. Would recommend and use again. Thanks 

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

10 Forestdale Shopping Centre, Featherbed Lane
Addington
Croydon
London
CR0 9AS

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

About Us

Rouse & Co. Independent Funeral Directors in Croydon are available around the clock, ready to help arrange bespoke funerals for the local community.

Carrie-Anne, and Mark Rouse have close to four decades worth of combined experience and together with their caring team they are able to assist in any funeral; whether that be a traditional religious funeral or celebrations of life.

Rouse & Co. Independent Funeral Directors are ready to help arrange everything from bespoke hearses, including horsedrawn, motorcycle and more options, through to professional videography and photography.

They can arrange for memorial jewellery and keepsakes to be crafted. They are also able to provide unique and personal headstones and monuments for your loved one’s grave.

Their funeral home in Croydon has a tranquil chapel of rest as well as private consultation rooms where you can discuss funeral arrangements. They are happy to arrange call outs so you can talk through arrangements in the comfort of your own home.

Call Rouse & Co. Independent Funeral Directors in Croydon today to begin arranging the best funeral possible for your loved one.

Verified Reviews

Verified Reviews

  • 5 Michelle Parry 21st May 2025

    Can’t thank you enough outstanding service from the minute I walked in to book the funeral to the day of the funeral.
    My heartfelt thanks for making my partners day so beautiful and wonderful would highly recommend xx

  • 5 John-Michael Davies 20th May 2025

    Brilliant service provided by Rouse & Co. Dad was well looked after by the team and they made the whole process as smooth as possible. They were very accommodating when visiting Dad at their Chapel of Rest and we could see the efforts the team had gone to, giving us the reassurance we needed at this difficult time. On the day of the funeral Mark ensured we were we informed and guided us throughout. Special thanks to Louise and Mark!

    Mark Rouse replied
    Thank you John-Michael for leaving a lovely review
  • 5 Mark Burke 10th May 2025

    Mark and Louise were brilliant from the start. Very kind people and looked after us and our late mum very well during a difficult time. Very good service and at a great price too. Would recommend and use again. Thanks 

    Mark Rouse replied
    Thank you Mark for a lovely review
  • 5 Adam Lee 10th May 2025

    Mark, Louise, and Team, from start to finish we're incredible. Extremely kind and considerate, and very helpful ensuring explanation and recommendations throughout. We were able to easily communicate with them via email and WhatsApp (eveb after hours). The day ran completely smooth with Mark and team in total control; it was a relief to know we were in very safe hands. Highly recommend without reservation.

    Mark Rouse replied
    Thank you Adam for a lovely review
  • 5 Peter Buzell 23rd Apr 2025

    This is the 2nd time we have used Mark and his team and cannot praise them enough for their empathy and professionalism . In the difficult and uncertain situation you find yourself in they are there to guide and support you as much or as little as you need and are comfortable with. Louise is so supportive and nothing is too much trouble and keeps you updated every move of the way. They also have a wonderful support framework from the florist through to Katie the celebrant they recommended.
    Thankyou to the whole team you made a very difficult time a little easier to deal with.
    Peter, Lauren and family 

    Mark Rouse replied
    Thank you Peter for a lovely review
  • 5 Nicola Bowry 6th Apr 2025

    Excellent service from Mark, Louise and the team. Highly recommended.

    Mark Rouse replied
    Thank you Nicola for a lovely review
  • 5 Brain Fitzgerald 4th Apr 2025

    Rouse and Co outstanding in all the arrangements helped me and our family through everything they are an excellent company to deal with. I would recommend them 100% and the cost for such overall coverage from start to finish was very surprisingly better than any other company I have ever dealt with. Thank you to Rouse Co and all the excellent support team

    Mark Rouse replied
    Thank you Brian for leaving a lovely review
  • 5 Diane Mendoza 2nd Apr 2025

    Please look no further,
    Mark and Louise are the most compassionate and professional team you could ever ask for, whilst in your time of grief. They are with you from the start,all the way through and afterwards, offering their own personal touches,which makes a massive difference. Never once do you feel like a number or a job . They become your friends in your time of need with lots of help and advice, I wouldn't go anywhere else. Thank you both so much x

    Mark Rouse replied
    Thank you Diane for leaving such a lovely review
  • 5 Letoya Beresford 24th Mar 2025

    Thank you to Louise & Mark for such a wonderful experience during such a difficult time x 

    Mark Rouse replied
    Thank you Lottie, for your lovely review
  • 5 Roseann Robertson 17th Mar 2025

    Rouse & CO Funeral Directors were very professional from start to finish in handling my mom's funeral arrangements and on the day of the funeral. They show the utmost respest, dignity and compassion throughout.

    Mark Rouse replied
    Thank you Roseann for a lovely review
  • 5 Helen Elwell 17th Mar 2025

    The service was indeed excellent no better tribute to our mum she would have loved it and been so proud.
    Thank you to Mark, Louise and Grace for such a wonderful send off for her.
    The celebrant Katie spoke of mum as if she knew her, how lovely. Katie was so professional and kind. We couldn't have wished for better, excellent from start to finish. Thank you all.

    Mark Rouse replied
    Thank you Helen for a lovely review
  • 5 Alison a 14th Mar 2025

    Very efficient and caring. Thank you. 

    Mark Rouse replied
    Thank you Alison for a lovely review
  • 5 Vanessa Huntley 14th Mar 2025

    Mark, Louise and the team took great care of mum. Everything was really lovely just how she would have wanted. They were patient gentle and full of kindness at such a difficult time.

    Mark Rouse replied
    Thank you Vanessa for your lovely review
  • 5 chris hackett 13th Mar 2025

    Please, please don't be put off by their reasonable prices. You could go elsewhere and pay a lot more, but I'd be surprised if you received anything like the brilliant service you will get from Rouse & Co. They truly are a 5 star company.

    From my initial contact, Mark and his team were superb. Friendly, helpful and sympathetic - nothing was too much trouble. They arranged EVERYTHING with no fuss - really important at times like this.
    I have no hesitation in wholeheartedly recommending them.

    Mark Rouse replied
    Thank you Chris for your lovely review
  • 5 pamela price 10th Mar 2025

    Mark & louise were so helpful, understanding & professional. 
    They helped me & the family through this most difficult time. 
    Nothing was too much trouble. 
    They went above & beyond.   I’m so grateful. 





    Mark Rouse replied
    Thank you Pamela for your lovely review
  • 5 Denise Hogan 9th Mar 2025

    Totally supportive from my initial enquiry to carrying out the cremation.
    Full understanding at a time when I was so unsure how to proceed.
    I would recommend Rouse & Co. 100%.

    My sincere appreciation for everything.

    DH

    Mark Rouse replied
    Thank you Denise for your lovely review
  • 5 Geoff Levitt 2nd Mar 2025

    Absolutely fantastic service thank you Mark, Louise, & Grace.

    Mark Rouse replied
    Thank you Geoff for your lovely review
  • 5 Romit Banerji 28th Feb 2025

    We recently had the difficult task of arranging a funeral for a loved one, and I can’t express enough how grateful I am for the exceptional service we received from Mark, Louise and team at Rouse & Co Funeral Directors. 
    From the moment we contacted them, their professionalism, kindness, and attention to detail were outstanding. They took the time to listen to our wishes and ensured that every step of the process was handled with care and respect.




    What stood out the most was their genuine empathy and support during such a challenging time. They guided us through every decision with patience and understanding, making the entire process as smooth as possible. The funeral itself was beautifully organized, with every detail thoughtfully arranged, and it truly honored the memory of our loved one.




    I highly recommend Mark and his team to anyone in need of funeral services. Their dedication to providing compassionate, personalized care is truly remarkable. Thank you for making such a difficult time more manageable with your professionalism and kindness.

    Mark Rouse replied
    Thank you Romit for your lovely review
  • 5 Herman Anderson 23rd Feb 2025

    They were so professional polite reliable and punctual couldn’t really fault them hence the 5 star review.
    Very impressed.

    Mark Rouse replied
    Thank you Herman for a lovely review
  • 5 Dean Anderson 23rd Feb 2025

    After a bad experience with a previous Funeral Company, Mark, Louise and the team took us on at very short notice and made everything happen for us. They were not only professional but listened and understood everything we needed. I would highly recommend Rouse & Co. They will sure to make the process easy during your difficult time. Thank you Mark and team. All the best!

    Mark Rouse replied
    Thank you Dean for a lovely review
  • 5 Kevin Green 17th Feb 2025

    Brilliant service. No questions were not answered. Everything we agreed was done with no fuss. Mark and the team made the day as memorable as can be. 
    Will recommend rouse & co to friends. 

    Mark Rouse replied
    Thank you Kevin for the lovely review
  • 5 Diane Benham 30th Jan 2025

    Highly recommend Rouse & Co.
    From our first contact via telephone and then throughout the process, Mark and his team have been exceptional, always on hand to help. I cannot thank them enough for all they have done

    Mark Rouse replied
    Thank you Diane
    for your lovely review
  • 5 Jason Clarke 27th Jan 2025

    Excellent service in complex circumstances. All was done with care, attentiveness and kindness. I thoroughly recommend this excellent company.

    Mark Rouse replied
    Thank you Jason for leaving a lovely review
  • 5 Mrs Evans 23rd Jan 2025

    Very welcoming, respectful lovely warm environment,listened very carefully about our fears and wishes.
    Everyone we came into contact was lovely we felt at ease
    We really appreciate the lack of "dramatic" décor and the mauve.
    We kept informed All the way.
    Thanks to them

    Mark Rouse replied
    Thank you Mrs Evans for leaving a lovely review
  • 5 Emma Millard 20th Jan 2025

    Louise and Mark from Rouse & Co looked after our needs perfectly and looked after our baby girl while in their care. All of our requests were met and their recommendations for flowers and funeral celebrant were perfect. Thank you. Emma Millard

    Mark Rouse replied
    Thank you Emma,
    for leaving a lovely review

Address
10 Forestdale Shopping Centre, Featherbed Lane
Addington
Croydon
London
CR0 9AS

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Michelle Parry 21st May 2025

Can’t thank you enough outstanding service from the minute I walked in to book the funeral to the day of the funeral. My heartfelt thanks for making my partners day so beautiful and wonderful would highly recommend xx

John-Michael Davies 20th May 2025

Brilliant service provided by Rouse & Co. Dad was well looked after by the team and they made the whole process as smooth as possible. They were very accommodating when visiting Dad at their Chapel of Rest and we could see the efforts the team had gone to, giving us the reassurance we needed at this difficult time. On the day of the funeral Mark ensured we were we informed and guided us throughout. Special thanks to Louise and Mark!

Mark Burke 10th May 2025

Mark and Louise were brilliant from the start. Very kind people and looked after us and our late mum very well during a difficult time. Very good service and at a great price too. Would recommend and use again. Thanks 

Reviews
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Update

Prices vary by time and day of week