Rouse & Co. Independent Funeral Directors

403 reviews

Call 24 hours

An independent funeral directors in Croydon, serving the local community with bespoke funeral arrangements.

Latest Verified Reviews

John Hopper 26th Mar 2026

Mark & the his staff at Rouse & co, where excellent. They went out of there way & did a great job, making it a less painful experience. I'm most grateful & will recommend them. Thanks for every thing.

Sean Sexton 16th Mar 2026

Me and Norma got on very well with everyone involved with David’s funeral. You were all very lovely and gave us the best send off for our Dad, Husband brother and friends. Thank you very much for the weeks towards and on the day of the funeral. We would recommend anyone who has lost their love ones to use yourselves.

Moira Roach 13th Mar 2026

Rouse & Co were excellent dealing with my father's funeral. Both Louise in the office and Mark on the day were very helpful. It was nice to deal with a small family firm. They gave me all the information needed and were available to deal with any queries in a supportive fashion. Would recommend wholeheartedly.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

10 Forestdale Shopping Centre, Featherbed Lane
Addington
Croydon
London
CR0 9AS

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

About Us

Rouse & Co. Independent Funeral Directors in Croydon are available around the clock, ready to help arrange bespoke funerals for the local community.

Carrie-Anne, and Mark Rouse have close to four decades worth of combined experience and together with their caring team they are able to assist in any funeral; whether that be a traditional religious funeral or celebrations of life.

Rouse & Co. Independent Funeral Directors are ready to help arrange everything from bespoke hearses, including horsedrawn, motorcycle and more options, through to professional videography and photography.

They can arrange for memorial jewellery and keepsakes to be crafted. They are also able to provide unique and personal headstones and monuments for your loved one’s grave.

Their funeral home in Croydon has a tranquil chapel of rest as well as private consultation rooms where you can discuss funeral arrangements. They are happy to arrange call outs so you can talk through arrangements in the comfort of your own home.

Call Rouse & Co. Independent Funeral Directors in Croydon today to begin arranging the best funeral possible for your loved one.

Verified Reviews

Verified Reviews

  • 5 John Hopper 26th Mar 2026

    Mark & the his staff at Rouse & co, where excellent. They went out of there way & did a great job, making it a less painful experience. I'm most grateful & will recommend them. Thanks for every thing.

  • 5 Sean Sexton 16th Mar 2026

    Me and Norma got on very well with everyone involved with David’s funeral. You were all very lovely and gave us the best send off for our Dad, Husband brother and friends. Thank you very much for the weeks towards and on the day of the funeral. We would recommend anyone who has lost their love ones to use yourselves.

  • 5 Moira Roach 13th Mar 2026

    Rouse & Co were excellent dealing with my father's funeral. Both Louise in the office and Mark on the day were very helpful. It was nice to deal with a small family firm. They gave me all the information needed and were available to deal with any queries in a supportive fashion. Would recommend wholeheartedly.

  • 5 Joanna Geal 28th Feb 2026

    Rouse & Co have been amazing from start to finish. 
    From the first phone call where I didn’t know what to say. They helped me through the whole process 

    Mark Rouse replied
    Thank you Joanna
  • 5 Marion Burbidge 23rd Feb 2026

    from our initial meeting with Louise and follow up questions with Grace, to the day of the funeral we were treated with respect and understanding, the professionalism of the team on the day was amazing, they guided my family pall bearers so well and the whole thing went off without a hitch, i will recommend them to any one i know in the future. Louise put the photos together really well and we were all glad we had opted for that choice,hanks you so much,
    Micheal Mulrooney's family. And thank you Mark for wearing a palace tie,

    Mark Rouse replied
    Thank you Marion.
  • 5 Emma Bateman 12th Feb 2026

    I would like to say a massive thank you to Mark and the team for the kindness they showed following my sisters passing , they dealt with my sister with kindness and compassion they kept me informed with everything that was going on I couldn't ask for anyone else to care for her the way they did i would highly recommend anyone needing the services to go to them I will be eternally grateful for all the support they gave me .

    Mark Rouse replied
    Thank you Emma for leaving a lovely review
  • 5 Junior Donkor 11th Feb 2026

    Mark and the team were brilliant. From the moment we engaged, they were empathetic to all of me and my family's questions and went above and beyond to make sure my Mum had the best send off possible. I can't thank them enough, God bless them.

    Mark Rouse replied
    Thank you Junior for leaving a lovely review
  • 5 Gloria Aboagye 8th Feb 2026

    From the very beginning to the end, Rouse & Co. provided care, support, and compassion that exceeded our expectations.

    From our first contact, Louise guided us with patience, warmth, and understanding, explaining every step so we never felt rushed or overwhelmed. Her calm, reassuring presence brought our family comfort and strength during this challenging time.

    Thank you to Mark, who dressed our father so beautifully.

    Every aspect of the service was handled with dignity, care, and attention by Mark and his team.
    It was clear that Louise and Mark approach their work with true dedication, care, and exceptional knowledge. Their kindness and empathy made an incredibly challenging time more bearable for us.

    We will always be deeply grateful to Rouse & Co. for the respect, compassion, and exceptional care shown to our father and our family. Their dedication, knowledge, and heartfelt support made a profound difference, and we would highly recommend them to anyone seeking truly outstanding funeral directors.

    Thank you, Louise and Mark, for everything you did for our family.

    Mark Rouse replied
    Thank you Gloria for leaving such a lovely review
  • 5 Fred Geldart 28th Jan 2026

    Mark , Louise & the team were great to deal with, they were very professional & friendly, they handled the funeral with care & compassion & with Me living in Australia ,it put my mind at rest knowing Mum was in safe hands, cant thank them enough & highly recommend them

    Mark Rouse replied
    Thank you Fred for leaving a lovely review
  • 5 Adrian Cowie 22nd Jan 2026

    Mark Rouse and his staff were all so very understanding and helpful in planning my dear son's funeral. His funeral, although a sad day for our family, went off flawlessly and was handled with great respect. Flowers, video for people unable to attend and slides of my dear son, along with order of service were all arranged
    I can highly recommend Rouse Independent Funeral Directors.

    Mark Rouse replied
    Thank you for leaving a lovely review
  • 5 Julie Mather 19th Jan 2026

    We found Rouse and Company very professional and efficient.            

    The staff guided the family through this difficult period with compassion and thoughtfulness and practical advice. 

    This enabled the family to arrange with ease a memorable and beautiful service with the confidence that our wishes would be fulfilled.

    The family have no hesitation in recommending this helpful friendly establishment. 

    Mark Rouse replied
    Thank you for leaving a lovely review
  • 5 Rajesh Varghese 3rd Jan 2026

    We are extremely grateful to Rouse & Co. Funeral Directors and especially Mark for the care, professionalism, and compassion they showed us during a very difficult time. From the very first meeting through to the conclusion of the funeral, everything was handled with dignity, sensitivity, and great attention to detail.
    Mark and the team took the time to listen to our wishes, guided us clearly through each step, and ensured that the service ran smoothly and respectfully. Their calm presence and genuine empathy gave our family great comfort, allowing us to focus on remembering and honouring our loved one.
    We truly appreciate the kindness, patience, and professionalism shown by everyone involved. We would not hesitate to recommend Rouse & Co. Funeral Directors to anyone in need of caring and reliable funeral services.
    Thank you for supporting us so thoughtfully during such a challenging time.

    Mark Rouse replied
    Thank you for leaving a lovely review
  • 5 Derek Ampah 16th Dec 2025

    I thought there may be a slight drop in the quality of their service because of how cheaper they were across their competitors. I was wrong.

    Excellent from day one during the enquiry to the end at every step.

    I HIGHLY recommend them. SIMPLY EXCELLENT.

    Mark Rouse replied
    Thank you Mr Ampah.
  • 5 Barbara Rouse 9th Dec 2025

    Unfortunately, this is our second time of using Rouse & Co and once again first class service, we can’t thank them enough.

    Mark Rouse replied
    Thank you Barbara.
  • 5 Barbara Rouse 9th Dec 2025

    Mark and his team were very helpful and understanding at our most saddest time, we are so grateful.

    Mark Rouse replied
    Thank you Barbara.
  • 5 Michele Lewis 8th Dec 2025

    Very respectful & friendly. The funeral went as well as it could have. 

    Mark Rouse replied
    Thank you Michele.
  • 5 Nicola Akridas 8th Dec 2025

    Mark and co. dealt with everything and gave us total peace of mind. 
    They sorted everything out for us and respected our wishes in all aspects. Extremely respectful in the care of our loved one. 
    Unfortunately we are repeat customers after losing both parents two years apart, both funerals were beautiful, and went smoothly and even better than we had hoped. They went above and beyond.
    Highly recommended, ten stars if I could.
    Thank you guys. It meant a lot to us.

    Mark Rouse replied
    Thank you Nicola.
  • 5 Millie Welch 7th Dec 2025

    The team at Rouse & Co have been absolutely amazing from the start. They cared for not only our mum but also for us all as a family. They supported us, guided us and cared for us throughout the whole process They went above and beyond to ensure our mums funeral service was perfect and peaceful.

    Thank you to everyone at Rouse & Co for your outstanding efforts and kindness during such a difficult time. 

    Mark Rouse replied
    Thank you Millie.
  • 5 Carmel Leahy 4th Dec 2025

    Everyone I dealt with from this company from my first call to them to the funeral itself were nothing short of wonderful.

    At such a sad and difficult time they explained and guided me through everything with ease and simplicity, they put Grace the celebrant in touch with me and she was amazing, the service she put together was absolutely beautiful.

    On the day Mark introduced himself and talked me though the way everything would go, he made sure I was okay and was so kind.

    I cannot recommend Rouse & Co enough.

    Thank you!

    Mark Rouse replied
    Thank you Carmel for your lovely review
  • 5 Nicola Hudson 24th Nov 2025

    Louise and the team were amazing, kind and supportive from day one! Nothing was too much trouble. She held my hand every step of the way I would highly recommend them! 

    Mark Rouse replied
    Thank you Nicola for your lovely review
  • 5 Christina Rowe 24th Nov 2025

    Rouse and Co looked after my mum and our family perfectly. They couldn’t have been more kind, compassionate, professional and friendly. I wouldn’t hesitate to refer them to anyone.  They simply wanted the best for our family and were willing to out of their way to ensure the funeral was the best possible day given the sad circumstances. 

    Mark Rouse replied
    Thank you Christina for leaving a lovely review
  • 5 Trevor Day 23rd Nov 2025

    Very happy with the way mark from rouse and co handled my mums funeral 

    Mark Rouse replied
    Thank you Trevor for leaving a lovely review
  • 5 Alan Hudson 22nd Nov 2025

    The company was very professional from start to finish, such a loving caring group of staff, nothing was any trouble, I would highly recommend Rouse & Co

    Mark Rouse replied
    Thank you Alan for leaving a lovely review
  • 5 Dianne Mendoza 14th Nov 2025

    Once again Louise, Mark and all the team at Rouse and co, have done our family proud. They are so attentive and thoughtful with nothing being too much trouble.
    We would totally recommend this company and will be using them again but hopefully not too soon as we have needed their services 3 times in the last 2 years.
    Thank you again for being there for us

    Mark Rouse replied
    Thank you Diane for leaving a lovely review
  • 5 Alicia Earls 11th Nov 2025

    My husband’s family personally recommended Rouse & Co as they were the FD for a few family members they’d sadly lost. From the moment we first got in touch about my mum’s funeral, Mark, Louise & Grace were so easy to deal with - compassionate, respectful, knowledgeable and generous with their time in communicating using the methods we preferred. We had such a good feeling about them after the initial call that we didn’t even speak to any other FDs & we’re so glad we went with them. It was a comforting experience as they really tried to take as much as possible off my shoulders. Their services are superb value & we highly recommend them. Thanks to you all at Rouse! 

    Mark Rouse replied
    Thank you Alicia for leaving a lovely review

Address
10 Forestdale Shopping Centre, Featherbed Lane
Addington
Croydon
London
CR0 9AS

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

John Hopper 26th Mar 2026

Mark & the his staff at Rouse & co, where excellent. They went out of there way & did a great job, making it a less painful experience. I'm most grateful & will recommend them. Thanks for every thing.

Sean Sexton 16th Mar 2026

Me and Norma got on very well with everyone involved with David’s funeral. You were all very lovely and gave us the best send off for our Dad, Husband brother and friends. Thank you very much for the weeks towards and on the day of the funeral. We would recommend anyone who has lost their love ones to use yourselves.

Moira Roach 13th Mar 2026

Rouse & Co were excellent dealing with my father's funeral. Both Louise in the office and Mark on the day were very helpful. It was nice to deal with a small family firm. They gave me all the information needed and were available to deal with any queries in a supportive fashion. Would recommend wholeheartedly.

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Update

Prices vary by time and day of week