Rouse & Co. Independent Funeral Directors

90 reviews

Rouse & Co. Independent Funeral Directors, Croydon, funeral director in Croydon Rouse & Co. Independent Funeral Directors, Croydon, funeral director in Croydon Rouse & Co. Independent Funeral Directors, Croydon, funeral director in Croydon
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An independent funeral directors in Croydon, serving the local community with bespoke funeral arrangements.

Latest Verified Reviews

Sandra Walters 10th May 2019

Rouse & Co Independent funeral directors were introduced to me when my grandmother died at the end of November 2018. I have never planned a funeral before and obviously in your grief everything is extremely daunting.   I looked around and decided to contact three funeral directors.  Rouse & Co was the third.  As soon as I spoke to Mark Rouse my intuition told me go with this guy and I am glad I followed my intuition. From start to finish this gentleman advised, counselled and listened.  He was caring, compassionate, extremely supportive and what he promised he delivered.  Also his prices were excellent. My grandmother looked a million dollars, I was so proud because she always loved to look good.  The service l received for the cost was astonishing.   A truly genuine businessman who has definitely found his calling in life.  I cannot recommenced him high enough.  He went above and beyond !!! When I had spoken to the other funeral directors I felt as if I were just another customer with Mark Rouse it was more of a personal thing and that came across strongly during the conversation with him.  For the service I received and the brilliant cost of the funeral, from the bottom of my heart I cannot thank Mark enough. God bless you Mark  Sandra Walters  Granddaughter of the late Joyce Walters 

Michelle Fowler 7th May 2019

Very caring compassionate service . We where allowed to call into the chapel of rest to visit my mum when ever we wanted out of normal opening hours. And the prices were very competitive without compromising on quality and services.

Ben White 2nd May 2019

Could not have asked for a better service. Explained everything that was going to happen , if any of the family had any queries was always there to answer any questions. They were so friendly and understanding of our needs and went out of their way to make sure we were happy with everything 

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
10 Forestdale Shopping Centre
Featherbed Lane
Addington
Croydon
CR0 9AS

About Us

Rouse & Co. Independent Funeral Directors in Croydon are available around the clock, ready to help arrange bespoke funerals for the local community.

Carrie-Anne, and Mark Rouse have close to four decades worth of combined experience and together with their caring team they are able to assist in any funeral; whether that be a traditional religious funeral or celebrations of life.

Rouse & Co. Independent Funeral Directors are ready to help arrange everything from bespoke hearses, including horsedrawn, motorcycle and more options, through to professional videography and photography.

They can arrange for memorial jewellery and keepsakes to be crafted. They are also able to provide unique and personal headstones and monuments for your loved one’s grave.

Their funeral home in Croydon has a tranquil chapel of rest as well as private consultation rooms where you can discuss funeral arrangements. They are happy to arrange call outs so you can talk through arrangements in the comfort of your own home.

Call Rouse & Co. Independent Funeral Directors in Croydon today to begin arranging the best funeral possible for your loved one.

Latest Obituaries

Kenneth Gregory

Jan 1951 - Nov 2020

Tanya Richards

Jul 1974 - Oct 2020

Terence Nelson

May 1927 - Oct 2020

View more

Verified Reviews

Verified Reviews

  • 5 Sandra Walters 10th May 2019

    Rouse & Co Independent funeral directors were introduced to me when my grandmother died at the end of November 2018. I have never planned a funeral before and obviously in your grief everything is extremely daunting.   I looked around and decided to contact three funeral directors.  Rouse & Co was the third.  As soon as I spoke to Mark Rouse my intuition told me go with this guy and I am glad I followed my intuition. From start to finish this gentleman advised, counselled and listened.  He was caring, compassionate, extremely supportive and what he promised he delivered.  Also his prices were excellent. My grandmother looked a million dollars, I was so proud because she always loved to look good.  The service l received for the cost was astonishing.   A truly genuine businessman who has definitely found his calling in life.  I cannot recommenced him high enough.  He went above and beyond !!! When I had spoken to the other funeral directors I felt as if I were just another customer with Mark Rouse it was more of a personal thing and that came across strongly during the conversation with him.  For the service I received and the brilliant cost of the funeral, from the bottom of my heart I cannot thank Mark enough. God bless you Mark  Sandra Walters  Granddaughter of the late Joyce Walters 

    Mark Rouse replied
    Thank you so much Sandra, it was an honour and a pleasure to look after you and your family. Mark
  • 5 Michelle Fowler 7th May 2019

    Very caring compassionate service . We where allowed to call into the chapel of rest to visit my mum when ever we wanted out of normal opening hours. And the prices were very competitive without compromising on quality and services.

  • 5 Ben White 2nd May 2019

    Could not have asked for a better service. Explained everything that was going to happen , if any of the family had any queries was always there to answer any questions. They were so friendly and understanding of our needs and went out of their way to make sure we were happy with everything 

    Mark Rouse replied
    Thanks Ben
  • 5 Clive Wright 2nd May 2019

    Mark and the team did an excellent job in organizing and carrying out our Mother's funeral. It was all done very efficiently with a lot of care. Nothing was too much trouble and he was able accommodate all the requests that we had. I would highly recommend.them.

    Mark Rouse replied
    Thank you Clive
  • 5 Angela Nelson 1st May 2019

    I was very happy with the services they provided for me and my family very understanding. Comforting and they work with their heart I will definitely use them again thanks for help and support

    Mark Rouse replied
    Thank you Angela
  • 5 Richard Stephenson 1st May 2019

    Mark and his team were excellent, professional and courteous... I wouldn’t have been able to get through this process without Mark and would definitely recommend his services to anyone.

    Mark Rouse replied
    Thank you Richard
  • 5 Virginia Gilmour 30th Apr 2019

    I cannot recommend Rouse & Co. highly enough. Its always a bit difficult to choose a funeral director as most of us have limited experience and tend to stick with names we know, so I thought I was taking a bit of a chance opting for a local independent, but I was so impressed. Mark is both professional and kind and was truly dedicated to providing the best service and making it the best experience for me, and all at a very reasonable cost. In difficult times you want a professional to guide you through the steps and provide a personal service and this is exactly what Mark does. I highly recommend Rouse & Co.

    Mark Rouse replied
    Thank you Virginia
  • 5 Amy Burke 30th Apr 2019

    Mark and his team gave me all the time i needed from the first phone call and assisted in this very difficult time we had to face and plan  I would recommended him, just make an initial call and you’ll see the difference for yourself  Regards Amy

    Mark Rouse replied
    Thank you Amy
  • 5 Niemesh Amin 30th Apr 2019

    Rouse & Co came recommended from the hospital where my father passed away. Mark made an instant connection with the us and provided a fantastic service to our family.   His priorities truly are the family members and helping you through a difficult time, making any agreed arrangements just happen seamlessly. He often went beyond the call of duty providing a lot of flexibility - cannot express my thanks to him during our difficult time.

    Mark Rouse replied
    Thank you Niemesh
  • 5 Richard Hunter 29th Apr 2019

    Other compared funeral directors should take note; the approachability,sensitivity, patience,understanding,calmness,and sheer professionalism of Mark Rouse and his team,should be a template of how customer service excellence should be delivered,all combined with sensible, economic,competitive prices;makes Rouse & Co an irresistible,and easy choice to make. I fully endorse and recommend this well run company.

    Mark Rouse replied
    Thank you Richard
  • 5 Beverley McDonald 29th Apr 2019

    We could not have asked for more.   Mark provided a friendly professional service with thoughtful attention to detail.  All matters pertaining to the funeral were handled efficiently & compassionately.  We received  a bespoke funeral service that was much appreciated by  all our family.  I would thoroughly recommend Rouse & Co Independent Funeral Directors

    Mark Rouse replied
    Thank you Beverley
  • 5 Michelle Hart 29th Apr 2019

    I would recommend rouse&co with no hesitation my brother died unexpectedly in December and as there where no parents to cover funeral costs it was a very difficult time Mark was absolutely amazing let me sit with my brother on more than one occasion out of hours as I was traveling up from Kent.top class company would highly recommend.

    Mark Rouse replied
    Thank you Michelle
  • 5 Lynne Woodburn 29th Apr 2019

    Dealing with funeral arrangements from 250 miles away seemed a daunting task but as soon as I spoke with Mark I felt confident that it would all be fine. My many emails and phone calls with questions were answered swiftly, efficiently and with great empathy and meeting Mark and his team on the day confirmed that dealing with an independent was far more personal than with a large chain. Thank you Mark for all your help, right up until the ashes were scattered last week.

    Mark Rouse replied
    Thank you Lynne
  • 5 Tricia Champion 29th Apr 2019

    Mark at rouse & co was extremely helpful on initial enquires that I made regarding funeral arrangements.     Every request was carried out by mark and I have no complaints at all.      Rouse & co have been a tremendous comfort to us and we value their service a great deal.     Thank you    Tricia 

    Mark Rouse replied
    Thank you Tricia
  • 5 Stacey Deegan 29th Apr 2019

    I could not have asked for anymore love and care than mark and co showed us. He took care of my mum when I couldn’t due to having a baby just after losing my dad.  Nothing was ever too much trouble not even when I needed help to reach in and give my dad a kiss goodbye. I will always be eternally grateful. I recommend highly if you want your hardest days to be made a little easier with a touch of love and a lot of care. Thank you again mark and Carrie. I will never forget what you did for us. Xxxxx

    Mark Rouse replied
    Thank you Stacey

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
10 Forestdale Shopping Centre
Featherbed Lane
Addington
Croydon
CR0 9AS

Latest Verified Reviews

Sandra Walters 10th May 2019

Rouse & Co Independent funeral directors were introduced to me when my grandmother died at the end of November 2018. I have never planned a funeral before and obviously in your grief everything is extremely daunting.   I looked around and decided to contact three funeral directors.  Rouse & Co was the third.  As soon as I spoke to Mark Rouse my intuition told me go with this guy and I am glad I followed my intuition. From start to finish this gentleman advised, counselled and listened.  He was caring, compassionate, extremely supportive and what he promised he delivered.  Also his prices were excellent. My grandmother looked a million dollars, I was so proud because she always loved to look good.  The service l received for the cost was astonishing.   A truly genuine businessman who has definitely found his calling in life.  I cannot recommenced him high enough.  He went above and beyond !!! When I had spoken to the other funeral directors I felt as if I were just another customer with Mark Rouse it was more of a personal thing and that came across strongly during the conversation with him.  For the service I received and the brilliant cost of the funeral, from the bottom of my heart I cannot thank Mark enough. God bless you Mark  Sandra Walters  Granddaughter of the late Joyce Walters 

Michelle Fowler 7th May 2019

Very caring compassionate service . We where allowed to call into the chapel of rest to visit my mum when ever we wanted out of normal opening hours. And the prices were very competitive without compromising on quality and services.

Ben White 2nd May 2019

Could not have asked for a better service. Explained everything that was going to happen , if any of the family had any queries was always there to answer any questions. They were so friendly and understanding of our needs and went out of their way to make sure we were happy with everything 

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Update

Prices vary by time and day of week