Rouse & Co. Independent Funeral Directors

304 reviews

An independent funeral directors in Croydon, serving the local community with bespoke funeral arrangements.

Latest Verified Reviews

Lee Nash 7th May 2023

Mark and his team made a truly difficult time a whole lot easier. I will be recommending their services to anyone that needs them. Thank you again. 

Michael Yianni 27th Apr 2023

It was a very trying time for us and they could not have been more helpful.

Kim Stone 27th Apr 2023

We could not have asked for a more kinder and compassionate service. Mark and Louise went above and beyond and took great care of my lovely late mum. Thank you

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

10 Forestdale Shopping Centre, Featherbed Lane
Addington
Croydon
London
CR0 9AS

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 020 8051 9537

About Us

Rouse & Co. Independent Funeral Directors in Croydon are available around the clock, ready to help arrange bespoke funerals for the local community.

Carrie-Anne, and Mark Rouse have close to four decades worth of combined experience and together with their caring team they are able to assist in any funeral; whether that be a traditional religious funeral or celebrations of life.

Rouse & Co. Independent Funeral Directors are ready to help arrange everything from bespoke hearses, including horsedrawn, motorcycle and more options, through to professional videography and photography.

They can arrange for memorial jewellery and keepsakes to be crafted. They are also able to provide unique and personal headstones and monuments for your loved one’s grave.

Their funeral home in Croydon has a tranquil chapel of rest as well as private consultation rooms where you can discuss funeral arrangements. They are happy to arrange call outs so you can talk through arrangements in the comfort of your own home.

Call Rouse & Co. Independent Funeral Directors in Croydon today to begin arranging the best funeral possible for your loved one.

Verified Reviews

Verified Reviews

  • 5 Lee Nash 7th May 2023

    Mark and his team made a truly difficult time a whole lot easier. I will be recommending their services to anyone that needs them. Thank you again. 

    Mark Rouse replied
    Thank You Lee for your lovely words
  • 5 Michael Yianni 27th Apr 2023

    It was a very trying time for us and they could not have been more helpful.

    Mark Rouse replied
    Thank you Michael for your lovely words
  • 5 Kim Stone 27th Apr 2023

    We could not have asked for a more kinder and compassionate service. Mark and Louise went above and beyond and took great care of my lovely late mum. Thank you

    Mark Rouse replied
    Thank you Kim for your lovely words
  • 5 Andrea Taylor- Harris 22nd Apr 2023

    From the very first phone call with Louise, I knew Rouse and Co would be who we went with to help plan mums goodbye. 
    Both Louise and Mark have been a great support and so easy to plan with, I highly recommend them to anyone who has lost a loved one xxxxx

    Mark Rouse replied
    Thank you Andrea for your lovely words
  • 5 Caroline Hancock 22nd Apr 2023

    A fantastic company that go above and beyond , a special thanks to mark and Louise for making everything run smoothly and helping in every way they could ,what they do for the family’s is with love and care and make a very hard time that bit  easier x

    Mark Rouse replied
    Thank you Caroline for your lovely words
  • 5 Tiffany Wells 17th Apr 2023

    Mark and Louise were amazing! The caring and compassion they gave us during this difficult time made planning our service much easier. Would highly recommend them to anyone.

    Mark Rouse replied
    Thank you Tiffany for your lovely words
  • 5 Claudette Brown 3rd Apr 2023

    From my first phone call straight through the whole funeral planning this company and all staff involved have been exceptional I cannot express how proffesional and caring this company has been and I definitely will be referring their services ..in my opinion Mark Rouse&Co are 100% better than 2 big company's I have used previously..I THANK THEM ALL

    Mark Rouse replied
    thank you Claudette, for your lovely words
  • 5 Paul Funnell 2nd Apr 2023

    Rouse and Co stepped in when we were informed it would take over 2 months to arrange our mothers funeral with her original funeral plan provider.  
    We were so impressed from start to finish with their very personal and  professional approach.  Nothing was too much trouble and we would highly recommend them.  

    Mark Rouse replied
    Many thanks Paul, it was our pleasure to be of help.
  • 4 Gloria Matlock 27th Mar 2023

    Mark and Louise were brilliant from the time I called overnight on a Sunday to tell them my uncle had passed away, giving advice on what to do as he was living out of their area and staying in touch, until he was able to be collected.

    A funeral plan was in place, however they arranged flowers and the extras we wanted, and the day of the funeral was very well thought out with an excellent service from them and all their employees. They answered all our questions and have endless patience. Highly recommend. Thank you both so much.

    Mark Rouse replied
    Thank you so much Gloria.
  • 5 Peter Carracher 16th Mar 2023

    Very good in all respects. The Team worked well and deals with unforeseen issues quickly and without stress for the family. Highly recommended.

    Mark Rouse replied
    Many thanks for your kind words Peter.
  • 5 Margaret Burgess 16th Mar 2023

    I received a recommend for Rouse & Co.  Everything was conducted with utmost dignity and my brother had the best ‘send off’ I could have wished for.

    Mark Rouse replied
    Thank You Margaret
  • 5 Tom Barnes 13th Mar 2023

    Superb support. Thank you. 

    Mark Rouse replied
    Thank you Tom
  • 5 Ana Pestana 11th Mar 2023

    Mark,I wanted to thank you for the services from start to finish, you were fantastic in every way, you were fast and efficient. Mark and Louise thank you so much for taken care of my Mum send off. You where very kind and , thoughtfull. I will recommend you to anyone that needs your services.
    Thank you and best wishes
    Ana Lidia Pestana

    Mark Rouse replied
    Thank you Ana.
  • 5 Colin Lewis 7th Mar 2023

    Louise and Mark helped my family with the most difficult period of anyone's life.
    They were exceptionally kind and understanding. They offered my family hundreds
    of pounds of services, free of charge. They provided at no cost services that our hospital could not. They cared for our loved one, and we will
    forever be grateful to both of them for what they did for us. Thank you Louise and Mark, from Colin Lewis and family.

    Mark Rouse replied
    Thank You Colin
  • 5 Paul Wardlaw 6th Mar 2023

    Excellent staff made the whole process as easy as possible. Could not recommend highly enough

    Mark Rouse replied
    Thank You Paul
  • 5 Frank Greco 5th Mar 2023

    The entire Rouse funeral team couldn't be more helpful or understanding throughout such a difficult time. The support we received from start to end was faultless. Our family would all like to say a big thank you.

    Mark Rouse replied
    Thank You Frank
  • 5 Arthur Tansley 3rd Mar 2023

    Perfect from start to finish.
    I could not ask for more.

    RECOMMENDED
    For all aspects of the
    funeral services

    Mark Rouse replied
    Thank You Arthur
  • 5 Sue Lockyer 17th Feb 2023



    Each person at Rouse & Co was kind and supportive throughout. We felt cared for as individuals and the team listened to us and tailored the arrangements in line with our wishes.

    I will return to Rouse & Co next time the need arises and fully recommend them to anyone.

    Mark Rouse replied
    Thank You Sue
  • 5 Bimal Patel 7th Feb 2023

     Very Good  and professional 

    Mark Rouse replied
    Thank You Bimal
  • 5 Liz Goumas 28th Jan 2023

    Mark Rouse went above and beyond what I expected, to try to expedite the Coroner's report, to enable the funeral of the deceased.
    He was also very helpful in the other arrangements, with the burial, liaising with the Rabbi and printers

    Mark Rouse replied
    Thank you Liz.
  • 5 Stewart Welsh 27th Jan 2023

    Mark and Louise were both extremely kind and helpful throughout the whole process. Nothing was too much trouble even finding the music for a last minute change. I wouldn't hesitate in recommending Rouse & Co.

    Mark Rouse replied
    Thank you Stewart for your kind words
  • 5 Martin Reddie 24th Jan 2023

    No words can describe the care and professionalism Mark and his team put into my mum's funeral .
    So much so that Mark made us feel as though he was a friend rather than a funeral director.
    We had previously used Rouse and Co for my late father in laws funeral so had no hesitation when my mum passed as to who to call to arrange her funeral.
    From retrieving the body to the last goodbye every single detail was exemplary, and left us with virtually nothing to do in the whole process.
    I genuinely wouldn't go anywhere else in the future when the need arises.

    Mark Rouse replied
    Thank you Martin for your kind words
  • 5 Steve Dangerfield 24th Jan 2023

    It was perfect thank you very much 

    Mark Rouse replied
    Thank you Steve
  • 5 Andrea Abrrow 20th Jan 2023

    Rouse were very good at looking after us in a time of need. It's so hard planning a funeral for your loved one, but Louise and Mark made it so much easier and were good value for money. Thank you

    Mark Rouse replied
    Thank you Andrea for your kind words
  • 5 chris Benedict 17th Jan 2023

    We had an excellent service from the day one till the burial.Especially from Mark and his team 
    Have looked after our family needs and accommodated many viewings with welcoming arms even on the out of hours. I would recommend Rouse&co for our families future service 

    Mark Rouse replied
    Thank you Chris for your kind words

Address
10 Forestdale Shopping Centre, Featherbed Lane
Addington
Croydon
London
CR0 9AS

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Lee Nash 7th May 2023

Mark and his team made a truly difficult time a whole lot easier. I will be recommending their services to anyone that needs them. Thank you again. 

Michael Yianni 27th Apr 2023

It was a very trying time for us and they could not have been more helpful.

Kim Stone 27th Apr 2023

We could not have asked for a more kinder and compassionate service. Mark and Louise went above and beyond and took great care of my lovely late mum. Thank you

Reviews
Crematorium
Cemetery
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    Beckenham, BR3 4TD

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    Croydon, CR9 3AT

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  • Beckenham Cemetery and Crematorium

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  • St Lukes Cemetery

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  • Biggin Hill Cemetery

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  • London Road Cemetery (Bromley)

    Bromley, BR1 3RR

  • Bromley Hill Cemetery

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  • Grove Park Cemetery

    Catford, SE12 9PU

  • Hither Green Cemetery

    Catford, SE6 1JX

  • Oxted Burial Ground

    Oxted, RH8 9NB

  • London Road Cemetery Mitcham

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  • Camberwell New Cemetery

    Camberwell, SE23 3RD

  • Chislehurst Cemetery

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  • Eternal Gardens Muslim Burial Ground

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  • GreenAcres Kemnal Park Cemetery and Ceremonial Park

    Bromley, BR7 6RR

  • Brockley Cemetery

    Brockley, SE4 2QY

Update

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