Thornalley Funeral Services Ltd

5 Margaret Ward 18th Jul 2024

Sam and the team were so helpful when I had to arrange this funeral from a distance - we live over 150 miles away! They talked me through all the stages, contacted the church and made all the arrangements, which worked very smoothly. They were sensitive to some of the problems we encountered. I particularly appreciated the 'keep in touch' phone calls. They would not have been needed if we lived closer, but were invaluable when we were working from a distance. A very kind and professional organisation

5 Paul Burrows 15th Jul 2024

Caring and respectful at all times

5 Heather Titcomb 15th Jul 2024

They were always very helpful & supportive.

5 Victoria York-Harrod 14th Jul 2024

Words will never be enough to describe the service I got from Thornalleys, from the second they arrived to me to the day I collected my dear Malcolm their service was 5*, thank you to all of you .

5 Janet Cahill 13th Jul 2024

Faultless from start to finish. Thank you to all the staff - kind, compassionate and professional. Thank you 

5 Nicholas Lovelock 13th Jul 2024

What a superb service under the most difficult circumstances for the family.
Thank so much.

5 Valerie Morris 13th Jul 2024

I was so please by Paul Morris funeral everything was so respectful and lovely 

5 Patricia Cox 12th Jul 2024

From the moment we booked our Plan we knew we had chosen the right undertaker. Then when my beloved husband passed the kindness given to my son's and myself was so comforting. From start to finish I felt that Thornalley's were friends of mine. So professional and reassuring. Thank you so much.

Pat Cox and family

5 Kathleen Burkett 11th Jul 2024

I am so grateful for all the care and help I received from Thornalley, Dersingham, regarding my husband David's funeral - especially from Sam, who has been an absolute treasure - thank you again, Sam!

5 Brian Chatten 9th Jul 2024

Thornalleys are a very friendly and accommodating funeral directors to approach and instruct. Our needs were very sympathicly understood and dealt with. Above all, the profesionalism and dignity with which they deliver their service from collection of our loved one through to the buriel is second to none.

5 Jeannette Ridley 8th Jul 2024

Professional and caring. I was offered time and privacy to grieve whilst they dealt with the practicalities of arranging the funeral.

5 Glenda Ellis 8th Jul 2024

A very caring and professional service 

5 Sue Beattie 8th Jul 2024

I thought the service I received was very professional. I especially think your lady called Nicola was very kind and compassionate. I would certainly recommend your services to my friends.

5 Serena Moyse 7th Jul 2024

Choosing a funeral director is such a tough choice especially with everything else you’re thinking, but I cannot recommend them enough, from the initial contact to the collecting of the my dad, empathising with our loss and guiding us through our grief to give our loved one a perfect send off. Everyone at Thornallys were just amazing, nothing is too much trouble, you don’t feel rushed into decisions and they only want things to be right for you and your loved ones.

5 Victoria Barratt 7th Jul 2024

Compassionate, caring ,gentle non rushed service. Everything explained easily. This is the first time I have used a simple cremation only and was comforting knowing Mam would be cremated locally with our chosen funeral director.

5 Terry Hornsby 7th Jul 2024

When you don't feel especially in the organisational mode Ray and his very professional team were instrumental in making it the perfect send off for Marlene. The family and guests had nothing but praise for everything that happened on the day. Thank you.

5 Marie Ratcliff 7th Jul 2024

I could not have asked for a more wonderful service, from start to finish with
Thornalley's .

The empathy,professionalism, and kindness shown to me by everyone,was incredible.

For myself losing my darling husband, the most difficult of times, they were there with such support every step of the way.

Thank you to you all at Thornalley's.

Marie Louise Ratcliff

5 Amy-Rose Sampson 6th Jul 2024

Thornalley has been absolutely amazing throughout this hard time. A huge thankyou to Andrew, Traci and the whole team for everything they've done! Myself and Joshua's mum cannot thankyou all enough! You really are lovely, lovely people. Fantastic, 5*

5 Helen Senior 5th Jul 2024

Faultless. Professional and caring. Nothing was too much trouble. Great attention was paid to every aspect of mother's funeral. I would highly recommend.

5 Jane Taylor 5th Jul 2024

Very professional service from  caring people who went out of their way to make sure that everything was handled perfectly. Their kindness and empathy was much appreciated.

5 Kirsty Wiskin 5th Jul 2024

As a family we can't thank the team enough, the care and respect that they gave to our baby girl was outstanding. The support they gave to us as a family has helped us through such an emotional and difficult time. They talked us through the whole process in a manner that fitted to us and gave us time to process what was happening and what was needed to be done, the compassion and understanding that they showed from the phone calls to check on us to the much needed hugs when we visited the chapel of rest made all the difference to our grieving.

5 Marian Wilson 5th Jul 2024

Excellent, professional service.

5 Tracy Shaw 2nd Jul 2024

Thornalleys did an amazing job from start to finish , they are so professional . The care , compassion and understanding shown was above and beyond what they had to do .
We thoroughly recommend using them , the support continues after the funeral as well . They are the best around by far .
We can't thank them enough xx

5 Glyn Rand 1st Jul 2024

Thornalley were thoughtful and caring throughout. They arranged almost everything for us other than the flowers. Everyone commented on how well the service went and we were particularly pleased with the order of service. 

5 Stuart Collins 1st Jul 2024

Peter and Nicola looked after us in a gentle and professional way.
We are all so grateful for the wonderful service we received from the moment we met to the excellent delivery on the day.
My warmest thanks
Stuart Collins and Family x