Lincolnshire Co-operative
Main home: Lincolnshire Co-op Tritton Road Funeral Service
1355 reviews
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5 Lynne Arnold 8th Jun 2019
Very professional, very considerate. First-class service.
Spare KC replied
Dear Lynne, many thanks to you for leaving such lovely words about our Horncastle team. Best regards, Kirby Cranshaw (Branch Manager). -
5 Nicola Bradley 7th Jun 2019
Professional from beginning to end. Nothing was too much trouble and their excellent understanding and caring attitude made the whole situation easier to deal with
Andy Turnbull replied
Dear Nicola, Thank you for taking the time to complete a 5 star review and provide such valued feedback. I will ensure colleague get to read your lovely comments. Kind Regards Andrew Turnbull - Branch Manager. -
5 Robert Jackson 4th Jun 2019
Fantastic well presented
Andy Turnbull replied
Dear Robert, Thank you for taking the time to provide valuable feedback. I will pass on your comments to the team. Kind Regards Andrew Turnbull - Branch Manager. -
5 Anthony Cremen 3rd Jun 2019
We would like to thank Mike Bryant and all of the staff at the Lincolnshire Co-op for their fantastic support and professional service provided at a most difficult and emotional time.
Deleted Bellamy replied
Dear Mr Cremen
Thank you for your kind review, we really do appreciate it. I am glad we delivered the professional service you expected and deserved. I will ensure Mike is made aware of your kind words. Please do contact him if he can be of any further help.
Kind regards Carol
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5 Penelope Trevis 3rd Jun 2019
This of course was a very traumatic experience for me as I lost the love of my life but the coningsby funeral home and undertakers were very compassionate and very helpful throughout.
Spare KC replied
Thank you Mrs. Trevis for taking the time to leave your 5 star review for the service you received at our Coningsby Funeral Home. I am so pleased to hear you were well looked after at this most difficult time. Iâll be sure to pass on your kind feedback to everyone involved in your husbandâs funeral. Best regards, Kirby Cranshaw (Branch Manager). -
5 Leonard Brain Hunt 1st Jun 2019
very good and very professionaly done on this very sad day
Spare KC replied
Thank you Mr. Hunt for your kind review of the service you received from our team in Horncastle. Best regards, Kirby Cranshaw (Branch Manager). -
2 Tracey Ward 30th May 2019
Our experience at the time added stress and grief on top of what we were already going through. Lack of compassion and care when removing the body from the house, being assigned 3 funeral directors and poor communication at the planning stage Two outstanding members of the team supported us latterly and all went well.
Spare KC replied
Dear Mrs. Ward, thank you for taking the time to complete your review. I was saddened to learn of the poor service received and difficulties faced throughout the arrangements for your husbandâs funeral with the Horncastle team. I hope our conversation and correspondence since has provided some reassurance to yourself and your family with regards to the additional training delivered to our colleagues. I was pleased to hear of the care and support received from two members of the team and I ensured your kind comments were passed to them. Please once again accept my sincere apologies and may I thank you for your extremely important feedback to allow us to improve our standard of care and communication within Lincolnshire Co-op. Kindest regards, Kirby Cranshaw (Branch Manager). -
5 Victoria Davies 29th May 2019
Firstly Thankyou So much For looking after My Mum And Being So Supportive To The Whole Family We Will Eternally Be Grateful For Making The Hardest Days Of Our Lives Bearable. From The Moment I walked In The Door, Feeling So Scared,Mike Has Been Wonderful He Has Re-assured me, Made Me Feel At Ease And Informed Me Every Step Of The Way. A Truly Lovely Man Thankyou Mike xxx
Deleted Bellamy replied
Dear Victoria
This was a truly lovely review and it is very much appreciated. Mike is a very kind and compassionate person. I am very pleased he was able to help and reassure you in every way possible to enable you to have the funeral Denise deserved. I will ensure all your thanks are passed on to Mike
Kind regards Carol -
5 Peter Andrews 28th May 2019
Wonderful thank you.
Andy Turnbull replied
Dear Peter, Thank you for your comments. Kindest Regards Andrew Turnbull - Branch Manager. -
5 Wendy Bartholomew 28th May 2019
Right from the first phone call to set up appointment for the funeral arrangements to the actual funeral itself the service was impeccable. Everyone who .dealt with me from Mr David Gault to everyone I spoke to on the phone or who saw me when in went in to see mum in there chapel of rest. The compassion I received was lovely and nothing was too much trouble. A big thank you on behalf of my self and my fiancé Martin and daughter Amy and the rest of my family
Andy Turnbull replied
Dear Wendy, Thank you for taking the time to leave such nice feedback. Your comments are really appreciated and I can assure you I will pass on your kind words to David and colleagues. Kind Regards Andrew Turnbull - Branch Manager. -
5 Ronald Simpson 27th May 2019
Lincoln Co-Operative Funeral Service were excellent. They went above and beyond to help us in particular the lady we dealt with at the office on Outer Circle Road was understanding, supportive and went out of her way to ensure our needs were met. We were so appreciative at this very difficult time in our lives and I would highly recommend the Co-Operative Funeral Service to anybody!!
Andy Turnbull replied
Dear Ronald, Thank you for taking the time to complete a 5 star review and leave such valued feedback. I will ensure that your kind words are passed on to the team at Proctors Road. Kind Regards Andrew Turnbull - Branch Manager. -
5 Clara Bradley 27th May 2019
Very Pleased.Were of Great Comfort and Respect..Thank You.
Spare KC replied
Dear Clara, thank you for leaving your 5-star review for our team in Spilsby. Itâs lovely to hear they were able to look after you so well at this difficult time. I will pass on your thanks and comments to everyone involved. Kind regards, Kirby Cranshaw (Branch Manager). -
5 Vashti Jellis 26th May 2019
Everything went very smoothly. The funeral director was professional and empathetic.
Deleted Beckett replied
Dear Vashti, thank you for your feedback and review. I will pass your kind comments on to the team and thank them on your behalf. Many regards, Lee Beckett (Branch Manager) -
5 Nigel Hinchliffe 26th May 2019
A first class service, nothing was too much trouble. They showed patience and understanding dealing with the elderly surviving spouse and the funeral went ahead exactly as planned without the slightest hitch. The flowers and Order of Service, ordered through the Funeral Directors, were perfect and exceeded our expectations. Highly recommended.
Deleted Beckett replied
Dear Nigel, I'm so pleased to hear that my colleagues dealt with your family and service expectations so ably. I will read out your comments at our next team meeting and thank them on your behalf. Many regards, Lee Beckett (Branch Manager) -
5 Graham Neil McBain 26th May 2019
Michael Bryant was our funeral director and from our very first meeting he put us at ease and took care of everything for us. Nothing was too much trouble and he even made a special journey to hand deliver a copy of the order of service booklet. He kept us informed of everything which was happening and the funeral itself was a seamless professional beautiful tribute to the life of our Mum Audrey.
Deleted Bellamy replied
Dear Mr McBain
I am so pleased we were able to deliver a fitting tribute for your mother. Thank you for taking the time to send the review, as it means so much to the team. I will ensure Mike receives all your thanks
Kind regards Carol -
5 Martyn Appleby 25th May 2019
We cannot thank Louth Co- operative Funeral Services enough for their impeccable attention to detail and the personal touches they gave to make a sad difficult event in a familys life go smoothly. They rushed nothing and listened to our requests. A personal thank you is sent to Cathy for her support throughout this process.
Deleted Beckett replied
Dear Martyn, I'm really pleased that Cathy and the team were able to provide the personal touches to Roy's funeral service you requested, and support you through this very difficult time. I will thank Cathy and the team on your behalf at the next opportunity and read out your kind words. Many regards, Lee Beckett (Branch Manager) -
5 AUDREY Anderson 23rd May 2019
Excellent service.
Spare KC replied
Thank you Mrs. Anderson for taking the time to leave your 5 star review for the service you received in Coningsby. Kind regards, Kirby Cranshaw (Branch Manager). -
5 Sandra Wilkins 21st May 2019
The attention to detail was really good. .help and advice was over and beyond.nothing was too much trouble and always ready to give support to all the family with any questions we had ask. .l would recommend the co op definitely as they gave first class service Thank you Sandra Wilkins.
Deleted Bellamy replied
Dear Sandra,
Thank you for taking the time to write such a lovely review. The Gainsborough team always try to do the best they can for every family, giving support and guidance to you and your family. I am very pleased they were as you expected and deserved at this difficult time
Kind Regards Carol -
5 Sara Oxby 21st May 2019
Gainsborough Co-op Funerals were brilliant. No question to silly to ask, very patient and keot me informed every step
Deleted Bellamy replied
Dear Sara
Thank you for your review, it is greatly appreciated. I am glad you mentioned that no question is silly, as that is right. So many bereaved families are coping with their loss and a confusing time in their lives. We are here to ease that time and answer any questions what ever they are.
Kind regards Carol -
5 Cheryl Keeley 21st May 2019
All arrangements were handled professionally and with the up most respect. All members of the team were kind and curteous.
Andy Turnbull replied
Dear Cheryl, Thank you for your kind words about colleagues, which I can ensure you I will pass on your feedback. Many Thanks Andrew Turnbull - Branch Manager. -
5 Lynda Cahalin 20th May 2019
Very professional and caring people thank you
Deleted Beckett replied
Dear Lynda, the team really appreciate feedback and reviews, so thank you for taking the time to do so. I will thank them on your behalf, at our next meeting for providing a 5 star level of service. Many thanks, Lee Beckett (Branch Manager) -
5 Sheila Gaines 19th May 2019
The coop funeral service did a brilliant job with my husbands funeral, the pall bearers were very profesional and accommodating.
Deleted Bellamy replied
Dear Mrs Gaines
Thank you for your review. Thank you in particular for mentioning the pall bearers. Their role is a very important one but can sometimes get overlooked, so I will pass on your thanks to all of them. We always aim to deliver a caring and professional service to all our families and I am glad and privileged that we could do that for Trevor
Kind Regards Carol -
5 Yvonne Marshall 19th May 2019
I can not fault Lincoln Co-operative Funeral services regarding the handling of my Dads funeral. From the first visit to their offices on Tritton Road to the actual day of the funeral, their service was excellent. They were considerate and attentative to my Dads and the families wishes. In every aspect they were first class.
Andy Turnbull replied
Dear Yvonne, Thank you for taking the time to complete a 5 star review. Your kind words are really appreciated, which i can assure you i will pass on to colleagues. Kind Regards Andrew Turnbull - Branch Manager. -
4 Sally Smith 18th May 2019
A nice way to leave photos and thoughts so that all can see them.
Andy Turnbull replied
Dear Sally, Thank you for your feedback. Regards Andrew Turnbull - Branch Manager. -
5 Sheila Collindridge 14th May 2019
First class.
Thank you for your courtesy and proffessionalism.Deleted Bellamy replied
Dear Mrs Collindridge
Thank you for taking the time to thank our Newark team, I will ensure they receive your kind words. We endeavour to always help families through this most difficult of times. Please do let us know if there is anything else we can do to help
Kind regards Carol