Lincolnshire Co-operative
Main home: Lincolnshire Co-op Tritton Road Funeral Service
1355 reviews
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5 Angie Sollis 14th May 2019
All were very good and professional and helped us to make it through a very difficult time.
Deleted Beckett replied
Dear Angie, thank you for taking the time to provide your feedback on our services. I will pass your comments on to the team at our next meeting. Many regards, Lee Beckett (Branch Manager) -
5 Phillip Maw 14th May 2019
Excellent service from Gemma and the team at Louth. Patient and supportive throughout.
Deleted Beckett replied
Dear Phillip, I'm really pleased to hear that Gemma and the team provided a caring service throughout. I will thank Gemma and her colleagues on your behalf. Many regards, Lee Beckett (Branch Manager) -
5 Shane Harrison 13th May 2019
Very professional, caring and patient.
Organised staff and polite.Andy Turnbull replied
Dear Shane, Thank you for your kind words. Kind Regards Andrew Turnbull - Branch Manager. -
5 Nigel Codd 13th May 2019
Many thanks for the care of my late father Des. The services were very well organised, taking all the pressures of the family and I.
Andy Turnbull replied
Dear Nigel, Thank you for taking the time to complete a 5 star review and your kind words. i will pass on your comments to colleague. Kind Regards Andrew Turnbull - Branch Manager. -
5 Deirdre Morley 13th May 2019
Very professional & thoughtful throughout.
Felt very reassured that everything would run smoothly and it did.
Sarah and Alan at Boston are exemplary.Debbie Staff replied
Dear Mrs Morley Thank you for taking the time to leave a 5 star review. I am pleased that Sarah and Alan looked after during this difficult time. I will ensure your comments are passed on to them. Kind Regards Debbie Staff (Branch Manager) -
5 Jackie Madge 12th May 2019
They were all very respectful and didn't try to rush anything. I would most definitely use again. Thank you so much during such a difficult time.
Andy Turnbull replied
Dear Jackie, Thank you for your kind words, which is really appreciated to receive valued feedback. Kind Regards Andrew Turnbull - Branch Manager. -
5 Jennifer Sharp 9th May 2019
Excellent service provided by all staff
Deleted Bellamy replied
Dear Jennifer
Thank you for your review, it is very kind of you to take the time to give us feedback at this difficult time. I will ensure your thanks are passed on to the whole team
Kind Regards Carol
Kind regards Carol
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5 Paul Larder 9th May 2019
The whole team at Sutton Co-operative Funeral Services were helpful, friendly and professional right from the first contact, through to the day of the funeral and afterwards with arrangements at the church yard. Phil Chapman provided the right amount of guidance and support at our difficult time, nothing seemed too much trouble. Thank you.
Deleted Beckett replied
Dear Paul, thank you for providing a review and rating of our services. I will take this information back to Phil and the team and thank them on your behalf. As a manager it's lovely to know the team are meeting the expectations of our clients, and families, in their provision of service and care. Many regards, Lee Beckett (Branch Manager) -
5 Leona Hardy 7th May 2019
Alan was a very nice gentleman, who looked after myself & sister from start to finish, with true compassion and respect, we visited our mum in the chapel of rest she looked beautiful and at peace, all questions we asked were answered and a truly beautiful service given by Alison Ashton thank you to all who were involved
Leona & KatieDebbie Staff replied
Dear Leona Thank you for taking the time to leave a 5 star review. It is lovely to hear that Alan and his team at Boston took the time the time to look after you during this difficult time. I will ensure your kind words are passed onto them. Kind Regards Debbie Staff (Branch Manager) -
5 Sarah Lawless 7th May 2019
A very dignified and beautiful send off for Marjorie. A special thank you to Nicola Mather for amazing direction and for choosing Andrew Key who gave a beaut
Andy Turnbull replied
Dear Sarah, Thank you for your lovely feedback about Nicola and Andrew. I will ensure they get to read your kind words. Many Thanks Andrew Turnbull - Branch Manager -
5 Kenneth Bennett 5th May 2019
It was done to a very high standard
By all involved I could not have been more impressed I and my family are grateful for all the support that you gave us
Thank you Oliver for your personal touch
K j Bennett and siblingsDeleted Bellamy replied
Dear Mr Bennett
Thank you for your kind words. I am glad we were able to deliver the funeral for Violet you expected and deserved.
We always aim to give support and care to all our families
Kind regards and thanks Carol -
5 Sarah Murphy 4th May 2019
The customer service we received was excellent. All the staff were friendly and helpful throughout, they made the difficult process a much easier experience. Everything was well organised and the funeral took place without any issues. Toni and Julie were kind and made sure we could say a lovely goodbye.
Andy Turnbull replied
Dear Sarah, Thank you for taking the time to complete a 5 star review and your feedback, especially your kind words about Toni and Julie. I will ensure your comments are seen by colleagues. Kind Regards Andrew Turnbull - Branch Manager. -
5 Sandra Brumpton 3rd May 2019
It was so easy and stress less. Nicola our funeral director could not do enough for us. She sorted out everything from organising the flowers to provisionally booking the wake. Cannot thank her enough. With everything else going on it took so much pressure off me and my family.
Andy Turnbull replied
Dear Sandra, Thank you for your kind words about Nicola and taking the time to complete a 5 star review. I will ensure your comments are seen by her and colleagues. Kind Regards Andrew Turnbull. -
5 Natalie Boyes-Bartlett 1st May 2019
Cathy and her team were amazing from start to finish, ours was a particularly sensitive matter, which was handled with upmost professionalism and care from the outset. We were kept fully updated, and calls were gentle and compassionate at all times. I have no doubt that our arrangements could not have been any better, and Cathy was instrumental in planning the whole service. Thank you Cathy, you are brilliant at your role, a true credit to the CoOp team and I'm truly grateful for the efforts made by you and your staff on the day.
Deleted Beckett replied
Dear Natalie, many thanks for your kind words regarding Cathy and the team. It's so nice to receive positive feedback on our staff and services. It will be a pleasure to share your comments with Cathy and the whole team at our next briefing and thank them on your behalf. Many regards, Lee Beckett (Branch Manager) -
2 Donna Morris 30th Apr 2019
Mum requested the union jack on the coffin (ww2 Army), this was not done. I felt i had totally let her down. Spent the whole funeral angry and embarrassed, could not look at the coffin. I will for ever be reminded of this final failure. This request was written down and discussed. It should have been rectified on the day. Let down at the one time I should not have been. Details matter .. I'm still seeking closure.
Matt Golding replied
Dear Donna, Thank you for taking the time to complete a review. I am concerned and saddened to read your comments about the Union Flag which failed to be placed on the coffin for the service. I would like to whole heartedly apologise for this significant error. I hope our telephone conversation provided some reassurance, which has highlighted areas for improvement. If you do require any further assistance please contact us. Once again, thank you for taking the time to provide valuable feedback. Kind Regards Andrew Turnbull â Branch Manager. -
5 Linda Millican 30th Apr 2019
No complaints at all
Everyone and everything marvellous
Michelle excellent
Take a bow
Coop
TyDeleted Bellamy replied
Dear Mrs Millican,
On behalf of the Sleaford team I thank you for your kind words, it really is greatly appriciated. We always try to ensure everthing is as you wish and I will ensure Michele and the whole team receive your thanks
Kind Regards Carol -
5 Margaret Robinson 30th Apr 2019
Absolutely marvellous couldn't have asked for more. Many greatful that the everyone concerned especially Cathy. Thank you so so much.
Deleted Beckett replied
Dear Margaret, thank you for your kind comments. I will thank Cathy on your behalf when I next speak to her and pass on your review. Reviews are very helpful in keeping our standards high and we value all feedback. Many regards, Lee Beckett (Branch Manager) -
5 Nigel Bushell 29th Apr 2019
Alan and Sarah were the most dignified and respectful of patrons.
I was overwhelmed by their compassion and attentiveness, in fact I shall be using their services again to organise my own funeral. Outstanding service. Congratulations to everyone involved they certainly went the extra mile to make Sylvia's funeral a topic of conversation for many years to come. Well done. Nigel BushellDebbie Staff replied
Dear Mr Bushell Thank you for your kind words. It is good to hear that Alan and Sarah were are able to help you through such a difficult time. I will ensure the whole team at Boston receive your comments. Kind Regards Debbie Staff (Branch Manager) -
5 Susan Kathryn Fair 28th Apr 2019
Very thoughtful and compassionate staff. Cathy was lovely.
Deleted Beckett replied
Hi Susan, on behalf of Cathy and the team I'd like to thank you for your 5 star review and kind words. I look forward to feeding back your positive review at our next colleague meeting. Your comments help to ensure we maintain a high standard in all aspects of our care and are therefore very important to us. Many thanks and kind regards, Lee Beckett (Branch Manager) -
5 Mark Harrison 27th Apr 2019
Thanks for your professional and compassionate support
With every wish
Mark, Margaret and family xxxSpare KC replied
Thank you Mark for your kind words. It's lovely to hear you and your family were well supported by the team in Alford. Kindest regards, Kirby Cranshaw (Branch Manager). -
5 Colin Simpson 25th Apr 2019
Vicky hi,
thank you and all your colleagues for all your help in arranging the funeral of my late mother Annie Simpson.Special mention goes out to yourself, Carla and Paul for your attention to detail.For your kind and considerate way in dealing with the Simpson family at this very stressful time for us.You all made this process as smooth as possible. Each and everyone of us are extremely glad for your services you provided.If at any time in the future i will highly recommend you to other persons who may be in need of a funeral company.Thanks once again for your time and concern very much appreicated indeed.
Yours sincerely,
Mr Colin Simpson.
Vicki Swain replied
Dear Colin, On behalf of the team I'd like to say thanks for your kind words. As manager it's lovely to know my colleagues are providing such a high level of service. I will speak to Vicki, Carla and Paul this morning and pass on your kind words and thank them on your behalf. Kind regards, Peter Riley (Branch Manager) -
5 Deborah Pearson 23rd Apr 2019
The care that they gave my dad was wonderful.
Dad had little bit of a problem and couldn't be dressed in the clothes that I left, but the staff there gave him a lovely shroud that was in the same colour as his cravat...
I cannot recommend anywhere else to go in Spalding with lovely people that you have there, not only the family but also the relative that has died. They are the best people !!
I couldn't praise them enough.. I would always give them a 100% gratitude care loyalty.. xxDebbie Staff replied
Dear Deborah Thank you for taking the time to leave a 5 star and for your lovely words. I am pleased to hear the team at Spalding looked after you during this difficult time. I will ensure your comments are passed onto them. Kind Regards Debbie Staff (Branch Manager) -
5 Heather Meredith 22nd Apr 2019
We felt it was a bit of a wait until the appointment but after that it was a good service. Time was given to take to process the events as they happened and all the staff were very patient and kind, but remained professional at the same time.
From collecting mum from home to the Celebration of life service we all felt mum was cared for with dignity and respect.
Many thanksAndy Turnbull replied
Dear Heather, Thank you for taking the time to complete a 5 star review and also your feedback. We always appreciate any feedback to help improve our services to the community. I will pass on your kind words to colleagues. Kind Regards Andrew Turnbull- Branch Manager. -
5 Stephen Pennell 21st Apr 2019
The arrangements were made swiftly and with the minimum of fuss. It was far easier arranging the funeral than many other matters at this sad time.
Thanks for your help at this difficult time in my families lives.Andy Turnbull replied
Dear Stephen, Thank you for your nice comment, I will ensure I pass on your feedback to the team. Kind Regards Andrew Turnbull - Branch Manager. -
5 Shirley Weller 21st Apr 2019
Everything was as perfect as it could be. Jane has been a constant support and showed us all care and consideration thank u for making all of us and my father proud.
Deleted Bellamy replied
Dear Mrs Weller, Thank you for your kind review. Jane is a very caring and professional person and delivers this in all she does. I am so pleased you feel the funeral was something your father would have been pleased with. I will ensure Jane receives your kind regards. Please do not hesitate to contact her if you have any further queries.
Kind regards Carol