Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5John Watson10th Jun 2022
Excellent funeral arrangements with a unparalleled commitment to a personal and caring experience many thanks to ray and his staff
5Jack Pells10th Jun 2022
Ray and his team were supportive and sympathetic throughout the process. I can't thank them enough for providing my Dad with the send off he deserved.
5Richard Sandercock9th Jun 2022
Excellent service and very professional. Ray and his wonderful staff have always provided My family the most perfect service for more than 35 years with the same compassion and support needed in very sad times. Ray and his team always go the extra mile to make the service personal to you.
Me and my family would like to say a special thank you from the bottom of our hearts ♥️
5James Blake9th Jun 2022
Excellent, considerate and sympathetic . Could not have been more helpful. Our unorthodox (We felt)requirements were catered for allowing the funeral my wife wished for.
5Terence Thompson5th Jun 2022
We can’t thank Andrew & all his staff at Thornalley funeral service’s enough they are so caring & helpful, nothing is too much trouble.
They take all the stress & put you at ease through the whole process.
I’m sure my father would have been very pleased with the service they provided.
Best regards
The Thompson family
5Trish Moore4th Jun 2022
Andrew was very helpful and the service was really touching, a really beautiful tribute to a man that touched so many people. Thank you for everything.
5Sonny Yallop3rd Jun 2022
I can only say that Thornalley where completely professional compationate caring and respectful throughout the whole process of my Uncles arrangements.....The whole team where exalent....I can't thank you all enough.
5Deborah Lambert3rd Jun 2022
Excellent service , truly a professional team. Everything from the level of care offered to my late father's family to the way they present themselves.
5Daryl Jones3rd Jun 2022
Thornalley’s looked after my mother when she passed away and from the start they took care of everything for us anything we asked wasn’t a problem so caring and understanding
Thank you Andrew and Steph we couldn’t have got through such a sad time without you
5Paul Stanford2nd Jun 2022
Excellent in every way. Andrew and his team are very professional
Do not hesitate to use Thornallys you will not be disappointed.
5Glynis Horn2nd Jun 2022
Ray and his men were so nice and considerate at my husbands funeral. Nothing was too much. They made a horrible occasion a little easier. Many thanks
5Anthony Cherington30th May 2022
We can't speak highly enough of Andrew and his team at Thornalleys, they were absolutely fantastic from start to finish. So helpful and kind, nothing too much trouble. We would highly recommend them to anyone without hesitation. The celebrant, Helen Drake, was also brilliant, and working together they made a very difficult day that much more bearable. Many thanks.
5Kevin Reid29th May 2022
Everyone was very helpful and kind, guiding us through everything sensitively and professionally. Thank you for making a tough job that bit easier.
5Janet Grewcock29th May 2022
Very well looked after from start to finish. Nothing was to much trouble, can't thank you all enough.
5Dr Catherine Robinson29th May 2022
With my father 10 years ago and now my mother, Thornalleys have been professional, kind and caring in helping us through. We are especially grateful to Andrew for his calm support.
5Reverend Alan Bell28th May 2022
Very comforting, efficient and thorough in all aspects. Losing my wife is the most horrible experience of my life but my pain was eased at least a little by the way Ray Thornalley and Stephanie carried out their delicate work. I will ever be grateful to them. Alan Bell.
5Adrian Flower28th May 2022
V professional, sympathetic, reliable
5Carol Turner27th May 2022
All of the staff without exception were compassionate and supportive throughout, from the first phone call after my husband passed, up to and beyond the funeral. The service itself was even better than I had hoped, and the celebrant was excellent. Absolutely faultless, I cannot thank you enough.
5Janice Peck23rd May 2022
Very professional as always, from Ray Thornally and his team
5Caroline Jones23rd May 2022
Very professional and very kind made a very difficult time a lot easier.
4Geraldine Darrington23rd May 2022
I would like to thank all involved very professional and caring.
5Charlotte King22nd May 2022
I’d pray to god that no one would have to go through the loss, for us it was our new born son. One thing for sure, ThornAlley went above and beyond in making us feel loved and taken care of! The process was incredibly stress free, even the simplest of things like talking to us from one loving parent to another! Thank you for everything X
5Patricia Smith22nd May 2022
Very kind & efficient service we received.
5Julie Hemeter Page21st May 2022
Thanks to all the wonderful people at thornally our mum’s funeral was perfect. I simply can’t put in to words how wonderful they all are. So very grateful.
5Janet Carter20th May 2022
Thank you for making a very difficult time, easy to navigate. All the staff are extremely supportive and caring and your attention to detail is excellent.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
John Watson10th Jun 2022
Excellent funeral arrangements with a unparalleled commitment to a personal and caring experience many thanks to ray and his staff
Jack Pells10th Jun 2022
Ray and his team were supportive and sympathetic throughout the process. I can't thank them enough for providing my Dad with the send off he deserved.
Richard Sandercock9th Jun 2022
Excellent service and very professional. Ray and his wonderful staff have always provided My family the most perfect service for more than 35 years with the same compassion and support needed in very sad times. Ray and his team always go the extra mile to make the service personal to you.
Me and my family would like to say a special thank you from the bottom of our hearts ♥️
NAFD Member
SAIF Member