Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Anthony Ruane6th Apr 2022
A very professional service received with compassion and comfort given to us at every stage of a difficult process.
We could not be more grateful to Sam and all the staff at Thornalleys for their support and guidance.
Thank you.
Kind regards,
Mr Anthony Ruane and family.
5Raymond Hodgson5th Apr 2022
Very professional, very smart, they take the pressure of arranging the funeral your loved one would have wanted. Everything from start to finish was beautiful, we can not thank you enough, kind regards from Ray ,Shaun Stella Hodgson and all the rest of the family
5Joan Carter4th Apr 2022
Compassionate, supportive and attention to detail are a few words to describe Andrew, Abi and their team. With the organising of my mother's funeral Thornalley's looked after us and done all the planning which takes the worry away. We would like to thank them immensely for making this sad occasion flow so smoothly, their professionalism is second to none.
5Vera Pearce4th Apr 2022
Just perfect from beginning to end.Very helpful from the office staff to Andrew
They all made everything so perfect for us,taking all our wishes into account .The final result being the best it could be in the circumstances Thank you all.
5Jamie Newton3rd Apr 2022
We were incredibly impressed with the care, attention and service the team at Thornalley offered from initial consultation to management of services on the day of funeral. There recommendations for local partners such as florists and charities for donations were also much appreciated by family not familiar with local area. Many thanks to all involved in making a difficult time a bit easier.
5Maria Thorburn2nd Apr 2022
Thank you so so much for an excellent service. Very friendly as always and so so helpful at such a difficult time. Big thank you from all the family!!
5David Child2nd Apr 2022
At a very difficult time the care, sympathy, professionalism and overall attention given was excellent. From originally meeting and arranging the service with Nicky to the execution of it on the day and the courtesy calls from Andrew in between the whole process was done in a lovely reassuring manner.
5Elaine Rowley2nd Apr 2022
Thank you. Everything taken care of with sensitivity
5Helen Bance1st Apr 2022
A highly professional team who are supportive, caring and empathetic. Their help and guidance was much appreciated at such a difficult time.
5Jacqueline Gash1st Apr 2022
Thornalley family and staff have been very very professional, caring and very respectful, dealing with my husband's funeral. Quite honestly this is the 5th time we have used Thornalleys services with my family and friends, they are quite simply the absolute best you could have. I thank them so much for their help, they really do go above and beyond to help you. Jackie Gash
5George Ellis31st Mar 2022
Very professional service. Very friendly team looking after all necessary arrangements with care to detail.
5Joanne Younge31st Mar 2022
Excellent service . Lovely caring people .
5Rebecca Bamber29th Mar 2022
Throughout each step of planning my Dad's funeral, we were supported by the kind and caring staff at Thornalleys. We knew our Dad was in safe hands and we were able to focus on saying a final farewell to him. To find a balance between being highly professional and incredibly caring is hard but Thornalleys have got it just right.
5Susan Tabor28th Mar 2022
We highly recommend Thornalley Funeral Services. During a sad and difficult time. Every member of staff went above and beyond in the preparation of the service.
We were all treated with respect and compassion. We cannot fault them.
5Marion Bird28th Mar 2022
It's my pleasure to leave a review, as from start to finish, all the staff made this sad and emotional time so much easier to deal with. Help, and support was always at hand. Your services are nothing short of exceptional.
Thank you.
5Sir Henry Bellingham27th Mar 2022
A really caring, professional and compassionate service. All the staff at every level were quite outstanding in their attention to detail.
Our family will always be grateful for this support at such a difficult time.
5Suzanne Huggins25th Mar 2022
Thank you so much for all you did for me, way and above the bit I asked for at very short notice. the phone calls to see if I was ok, very much appreciated. Once again a very big thank you.
Sue Huggins
5Mary Winterbone25th Mar 2022
At such a hard time you where incredibly helpful and professional thanks so much for you service and support ❤️
5Jennifer Drew25th Mar 2022
My Dad's funeral arrangements were handled with great care and respect. I can't thank everyone we encountered at Thornalley enough for how they treated us during an awful time.
5Julie Stanford25th Mar 2022
This was my first time losing someone so close to me and the staff have been so lovely and supportive offering me guidance when needed.
So very efficient and attention to detail from start to finish.
Thank you so much for making a difficult time less stressful
5Sandra Cooper Bunce24th Mar 2022
From the beginning to the end of the “process” everything was handled with care, dignity and sincerity. My endless thanks to everyone involved.
5Amanda Waterson24th Mar 2022
Thank you so much for a wonderful service.
Claire, the celebrant presented a wonderful service which many people praised after the service.
The staff are so kind and thoughtful and always happy to go that extra mile to help.
5Vera Holmes22nd Mar 2022
All the staff were all very helpful, respectful and professional. They took so much worry and stress off my shoulders in arranging my husbands funeral, and gave me excellent advise in all the details concerning a death. The funeral was exactly as I wanted it to be and went without a hitch. I can’t praise this company enough, I don’t know how I would of coped without them at such a distressing time.
5Philip Boardman21st Mar 2022
Nothing can prepare you for the loss of a loved one and the pain and emotions but Thornalleys certainly know how to handle matters with a very professional level of service and aftercare.
Thankyou
5Karen Malt21st Mar 2022
All at thornalley's they were so wonderful , they helped me through every step of the way making this incredibly painful experience as easy as it could be, the outcome was amazing they done me and my family very proud, couldn't have been better thank you
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Anthony Ruane6th Apr 2022
A very professional service received with compassion and comfort given to us at every stage of a difficult process.
We could not be more grateful to Sam and all the staff at Thornalleys for their support and guidance.
Thank you.
Kind regards,
Mr Anthony Ruane and family.
Raymond Hodgson5th Apr 2022
Very professional, very smart, they take the pressure of arranging the funeral your loved one would have wanted. Everything from start to finish was beautiful, we can not thank you enough, kind regards from Ray ,Shaun Stella Hodgson and all the rest of the family
Joan Carter4th Apr 2022
Compassionate, supportive and attention to detail are a few words to describe Andrew, Abi and their team. With the organising of my mother's funeral Thornalley's looked after us and done all the planning which takes the worry away. We would like to thank them immensely for making this sad occasion flow so smoothly, their professionalism is second to none.
NAFD Member
SAIF Member