Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Diane Walpole8th Dec 2021
Excellent service and support though out arrangements and on the day wouldn’t have gone anywhere else lovely people
5Linda Jackson6th Dec 2021
Immaculate service from Ray and all at Thornalleys from start to finish. Helped us through such a difficult period with such compassion & professionalism.
5Bluebell McKelvie6th Dec 2021
Once again your professionalism and attention to detail were everything we could have hoped for. Without doubt you helped to make a very difficult time for my family and I a little more bearable.
5Tina Tostevin6th Dec 2021
We have nothing but praise for the service and care we received from Thornalleys. All the staff who helped us and looked after mum were caring and professional.
5Richard Moulton6th Dec 2021
We all said what a lovely send of for brother Brain you could not do better
We can hold all are head hi. Thankyou and your Team. Richard Cindy and Familys.
5Richard Randall5th Dec 2021
Excellent service ensured that my brothers funeral was organised and delivered to the highest standard. Recommend this company unreservedly.
5Sally Wilmot5th Dec 2021
From the moment I called Thornally Funeral Service at 2am when Peter passed away they were so helpful and compassionate during this difficult time. The funeral service was done in the most professional manner and I would have no hesitation in thoroughly recommending this family run firm. Thank you for all your support.
4Geoffrey Spencer4th Dec 2021
Thank you much for everything
5Ian Ward3rd Dec 2021
Professional and personal service that is a credit to the company. Very caring which we really appreciated at this difficult time
5Carole Thomson2nd Dec 2021
Can’t thank you all enough for such care and professional service you gave my dad mick also mum is so thankful for the respect you gave to her husband she feels he’s so at peace xx
5Alfred Lillywhite30th Nov 2021
Could not fought their effort and service, everything they did for us was excellent and deserve five stars. Would truly recommend their services during a very sad and sensitive time.
5Clare Reed29th Nov 2021
Thornally made my mums funeral, they are very very respectful and professional in all they do contact is continuous and well needed during the grieving period and made my mum look beautiful I cannot thank them enough ❤️
5Maureen Francis29th Nov 2021
so caring and very compassionate , nothing was to much trouble for them, at the worst time of my life they made it easier for me and my family
5Jacqueline Daines28th Nov 2021
Everybody was compassionate and caring throughout. Very helpful. They helped make a difficult experience a little easier to bear.
5Rasa Apelsinaviciene28th Nov 2021
Excellent thanks you ❣️
5David Peach27th Nov 2021
Could not wish for a better send off. The service was second to none
5Kevin Crisp27th Nov 2021
Professional friendly service
5Paul Bex27th Nov 2021
Thornalley dealt with myself with a very caring and professionally manner They helped me with all aspects of the funeral in the process to the service. The service went off faultlessly and the the staff on the day could not be more helpful
5Natasha Hallam27th Nov 2021
Professional service all the way through would 100% recommend
5Jason Smith26th Nov 2021
Second time in two years I've had the horrible job of having to arrange a funeral for both my parents, we were pleased with the attention and service we got the first time when my mum passed away that it was a no brainer that we should use Thornally's again when dad went, both times went like clockwork and we were kept informed and nothing was to much trouble, i would have no problem recomending them to anyone, thank you.
5Rosemary Smith25th Nov 2021
Very happy with the excellent care and friendly service from all the staff. I truly appreciate all your help during this very difficult time.
Thank you so much!
5Eileen Culey25th Nov 2021
Heartfelt thanks to all at Thornalleys especially Ray who guided and helped us from beginning to end ,he also found us a wonderful Celebrate.
We wanted the best for Graham and we received it.
Thanks Eileen and family.
5Kevin Malyon25th Nov 2021
The service we received from all of the team was excellent.
Andrew carried out the entire proceedings in a very dignified and sensitive manner that gave comfort to us all.
5Kodie Rawlings25th Nov 2021
Can not fault the professionalism of thornally and all there staff. Honestly couldn’t be more appreciative of there services.
5Joanne Pratt22nd Nov 2021
Andrew & Staff offers a Professional First Class Service very happy.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Diane Walpole8th Dec 2021
Excellent service and support though out arrangements and on the day wouldn’t have gone anywhere else lovely people
Linda Jackson6th Dec 2021
Immaculate service from Ray and all at Thornalleys from start to finish. Helped us through such a difficult period with such compassion & professionalism.
Bluebell McKelvie6th Dec 2021
Once again your professionalism and attention to detail were everything we could have hoped for. Without doubt you helped to make a very difficult time for my family and I a little more bearable.
NAFD Member
SAIF Member