Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Sandra Rawson8th Aug 2022
Excellent as always. From the moment you contact them you know that you are in safe hands.
5Julia Boothby7th Aug 2022
Couldn't have asked for a better service would recommend you to all I know
5Gillian Kenyon6th Aug 2022
All the staff were kind and helpful and looked after me very well Thank you
5Ingrid Knill6th Aug 2022
Would recommend to anyone
5Wendy Barber5th Aug 2022
All the staff at Thornallys are extremely caring,empathetic and kind people who do all they can to make arranging a funeral as easy as possible at such a difficult time.
Thank you Ray & all the team.Wendy
5Marilyn Daddow5th Aug 2022
From the death of my husband, within an hour, Thornalley was there to support and help me until the funeral with their caring and thoughtful actions. A family business that treated us with the utmost respect and understanding, true professionals. I highly recommend this family company.
5Soon Hoe Teh5th Aug 2022
Everyone has been very helpful and considerate.The organisation is super and everything was explained very clearly. I appreciate the help and advice given to me in my hour of need.
The Service was very well conducted and dignified, and it was exactly what Vernon wanted. Thank you very much to all.
Best Wishes TO ALL
Soon Hoe Teh(Civil Partner of Vernon Moyse)
5Joanna Marchant4th Aug 2022
From the first day I contacted them I have been very well looked after !! Lovely people who done all they could for me,through the most difficult times of loosing my lovely son !! So many thanks for all the kindness and help that's been given me and my family...warmest regards Jo ( Marchant) !!!
5Maureen Foreman3rd Aug 2022
We found the whole team efficient, helpful & friendly.
5Carolyn Rix1st Aug 2022
To all the staff at Thornalley Funeral services on behalf of myself and family we would like to say thank you for the care and respect we received when our mum passed away. There was always someone at the end of the phone to speak to and each step was explained with kindness and compassion.
It was very a very personable and individual service from the start. I would highly recommend you.
Regards and thanks
5Stephen Wymer1st Aug 2022
Amazing first class service all the way through a difficult process. Highly recommended
5Ceri Beckett1st Aug 2022
Professional, friendly, thoughtful and helpful and in such a difficult hard time too.
Thankyou for helping give my dad a lovely service, a hard day made a little easier by Thornally x
5Maryjane Self31st Jul 2022
Excellent service helped and guided me through it all couldn’t have done it without u guys, u made his send off very special thank u so much for everything x
5Keith Wagg31st Jul 2022
I cannot fault the service provided by Thornalley Funeral Services. Nothing was too much trouble and attention to detail was outstanding.
5Deborah Medlock30th Jul 2022
Thank you for such a lovely funeral, great attention to care and detail.
Deborah Medlock.
5Graham Gerrish29th Jul 2022
Excellent service and everyone were so kind
5Geoffrey Mason28th Jul 2022
First class from start to finish, very professional. Geoff Mason.
5Anne Jones28th Jul 2022
I was very impressed, a very efficient, caring company. Everything went very well on the day. Thank you for your support at a difficult time.
5Roy Brain27th Jul 2022
Perfect caring service.
5Annette Hobbs25th Jul 2022
T F S is outstanding. All staff are caring and friendly and nothing is too much trouble.
You can trust that any funeral organised by TFS will be the best it can be, with all details taken care of.
5Amanda Brown25th Jul 2022
Thornally were very kind and respectful at this difficult time. Advise given when asked and offered freely during correspondence to guide me through the admin process unsure of.
5Chris Harrod25th Jul 2022
Very happy with the service we got
5Lauryn Bowers24th Jul 2022
Couldn’t of asked for a better service for my mum. Everyone made everything so smooth and easy for me and my family at the worst times in our life. A more special thanks to Sam and Nicky too.
5David Trafford23rd Jul 2022
Very good service from Thornally Funeral Services, extremely helpful and supportive.
5Rachel Owen23rd Jul 2022
Andrew and his team provided an excellent service, which managed to be highly professional but at the same time felt extremely personal.
The care and compassion that was shown whilst guiding us through this difficult time was second to none.
NAFD Member
SAIF Member