Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Robert Pounds2nd Dec 2022
Excellent sevice from Thornalley. They were efficient, professional and caring throughout.
5Steven Appleton2nd Dec 2022
Cannot thank the team enough from all the Appleton family ❤️
5Sally Gaskin1st Dec 2022
Throughout the whole process I could not fault the care and efficiency that was shown to me and my aunt.
Thank you
5Joanna Brundle28th Nov 2022
We cannot praise this company highly enough. They were utterly professional throughout, but also unfailingly kind and considerate.
5Nicola Burch28th Nov 2022
excellent as always they go beyond and more to help in what ever way they can can t praise them enough
5Terence Tibbs27th Nov 2022
Big thank you for the excellent and professional service you provided. You took away a lot of the stress and conducted everything perfectly.
5Raymond Jacka26th Nov 2022
Very pleasant people to deal with.
We have very few relatives left to attend a traditional funeral so we decided on a direct cremation. It was handled quickly with the care and respect as a traditional service.
I would recommend them to anyone I just hope I don't require their services again too soon.
Ray Jacka
5Gavin Brandrick26th Nov 2022
Lovely people
5Janet Donnelly25th Nov 2022
My dad’s funeral was the best send off we could have given him, my whole family were very pleased with everything from the first meeting to the day we laid him to rest, we cannot fault the service in any way, and would like to sent our sincere thanks to everyone who made my dads day perfect xx
5Mavis Death24th Nov 2022
Very thoughtful and sincere throughout. Thank you
5Helen Easter22nd Nov 2022
Everyone who we had contact with at thornally were professional, efficient, and happy. We were made to feel important and our requests dealt with compassionately
Thank you
5David Eglen20th Nov 2022
All at Thornalleys are extremely professional and compassionate and make the whole process so much more easier and less stressful- would definitely recommend them
5Gillian Hiles20th Nov 2022
Thornalley Funeral Services, King's Lynn provided the most excellent personal care for my mother's funeral. The office staff were kind and helpful, giving us all the time we needed to plan the funeral and make the necessary arrangements. The attention of the staff on the day was perfect, supportive and caring. Everyone paid great attention to detail, respecting our wishes and looking after us every step of the way. I recommend them unreservedly.
5Lisa Couzins17th Nov 2022
An Out Standing Service
Total Kindness & Compassion
5James Holman16th Nov 2022
Caring and friendly. Provided excellent help and service.
5Robert Allen15th Nov 2022
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5Evelyn Piper13th Nov 2022
In Thornally funeral directors they are very caring and their attention to detail is very important to me.
Thank you.
5Christine Newman7th Nov 2022
Andrew and the whole team at Thornalley were brilliant from beginning to end. Myself and my family were very impressed with their kindness, professionalism and diligence. Thank you for making such a difficult time that little bit easier to deal with.
5Susan Capes6th Nov 2022
Done very well and professional
5Lucy Faulkner-Gawlinski5th Nov 2022
I felt kindly supported at every stage. Staff were patient and always available and ready to do whatever was necessary to fine tune things according to our needs, and even last minute changes were possible. Thank you to all concerned.
5Susan Pottle5th Nov 2022
So helpful and understanding. Nothing was too much for these wonderful people
5Teresa Harrold4th Nov 2022
Andrew Thornalley and all the staff couldn't do any more to be helpful, accommodating and nothing is too much bother. They certainly help to take the strain out of organising a funeral.
5Maureen Vincent3rd Nov 2022
Such proffesionalism from start to finish. A fantastic personal service .
No pressurised selling.
Really caring
5Jamey Plews3rd Nov 2022
Excellent all round service from start to finish, with no worries for the family to deal with at all
NAFD Member
SAIF Member