Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Charlotte Clark19th Mar 2022
Wonderful and helpful staff, very kind and caring
5Daniel Blake19th Mar 2022
We would like to sincerely thank Andrew and everyone at TFS for their kindness , advice and professionalism in organising everything for my uncles funeral . At such a difficult time they took all the stress and worry away by organising and sorting everything for us , providing a seamless service.
Thank you for the care, dignity and respect given to Michael and my family .
We are very grateful to you and for the outstanding service you provide.
Danny Blake
5Adrian Todd19th Mar 2022
Managed the process very well, couldn’t have done it without them.
5Howard Barker18th Mar 2022
Everything from start to finish was like a new machine all the people concerned made me feel very proud and I am sure Brenda would've felt them same thanks a million to all concerned
R
5Gemma Holland15th Mar 2022
I can not thank the team at Thornally Funeral services enough. They were amazingly supportive and compassionate through this difficult time. They enabled us to give my father the final farewell he deserved. Their service was outstanding.
5Josephine Mertens14th Mar 2022
My family and I would like to pass on our sincere thanks to the way that the whole of the funeral was conducted. We could not have asked for any better service than the one you gave for my Husband John. Thank you so much.
5Rosemary Caink14th Mar 2022
Thank you so much for all your help and care and attention to detail. It was all a fitting send off for David I feel and he would have been quite embarrassed at the number present I am sure. Our only disappointment was with the recording as the sound is poor and distorted in parts.
5Lorna Cutche13th Mar 2022
The staff are very friendly and accommodating, Everything was done in a timely manner and prepared to go that extra mile. Looking after our love ones is exactly what they do. Very professional.
5Kathleen Lambert11th Mar 2022
The service at Thornalley's is second to none, very caring, lovely people who take the worry out of arranging a funeral. Would highly recommend them.
5Brian Matthews10th Mar 2022
As we had wanted and conducted very professionally
5Iain Hobbs8th Mar 2022
Four years ago, my Sister passed away, due to Cancer. Two years ago, my Father passed away due to a heart attack. Now, my Mother has passed away, due to Cancer as well. I am the only remaining member for our immediate family.
I suffer from several Mental Health Issues and was very scared about coping with organising my Mothers funeral on my own.
The Lady who I meet with couldn't have been more understanding. We talked about my Mothers wishes for her funeral, who wanted a minimal funeral. At no point was I pressured into taking more expensive options, the Lady respected the wishes of my Mother and was also very accommodating to my Mental Health needs.
From the first meeting, I had several correspondents with the funeral home and they were always prompt and accommodating with their responses.
Everyone who attended my Mothers funeral said it was exactly as she would have wanted it.
I would like to thank you to every at TFS for making the day as perfect as it could have been.
The staff here are genuinely kind and I believe whatever you are going through, you couldn't be in better hands.
5Kathryn Berridge8th Mar 2022
After the shock and distress of losing my husband suddenly, I found myself with the unwanted and unexpected task of having to arrange his funeral. Several friends recommended Thornally Funeral Services for their genuine care and attention to detail. This is exactly the service I received from Ray Thornally and his team. Ray ensured my initial visit was as straightforward as these things possibly can be. Follow up communication was sensitive and considerate, sometimes just to check I was ok. The funeral itself was a very fitting tribute to my husband and TFS played no small part in making this possible. Their professionalism and calm organisation of the day didn’t go unnoticed by myself, my family and those attending. Several people commented on this. I would like to thank them for making a potentially difficult day more bearable.
5Jonathan Rose7th Mar 2022
Excellent cannot be faulted
5Dr Stewart Piper5th Mar 2022
I would like to thank all at Thornally for a caring and thoroughly professional service.
Stewart Piper
5Irene Anderson3rd Mar 2022
Everything went fine no problems at all thank you
5Ann Baker3rd Mar 2022
We are extremely satisfied with the excellent service we received from Ray Thornalley and his team. They all made what was a very difficult time for us. (Loosing our lovely dad.) as smooth as possible and we can't thank them enough.
5Susan Hallwood28th Feb 2022
I chose Thornalley Funeral Service, knowing that I would receive a first class personal service, I have used them in the past and they are a really friendly sincere family run business. Would not hesitate to recommend.
5Donna Gittins28th Feb 2022
Excellent service
5Dawn Appleton27th Feb 2022
You made what was a very difficult day, so very much easier. So much empathy for not only myself, but the family and friends. I thank you from the bottom of my heart.
Dawn
5David Cundy26th Feb 2022
Thornalley provided excellent service in leading up to and on the day of the funeral. They were friendly, comforting, helpful, and professional throughout. They always kept us updated so we knew exactly what was happening. Would definitely recommend them.
5Luke Parkin26th Feb 2022
Amazing, personal and understanding service from Thornalleys at what is a very difficult time…
5Simon Hornsby25th Feb 2022
Very professional service, couldn’t do enough for us. Would highly recommend.
5Lesley McKenna25th Feb 2022
Excellent Service. On behalf of our family. I want to thank Andrew and his staff for the caring and professional manner in which you handled the services for my husband. It was a difficult situation for us dealing with his loss, but you did an exemplary job in working with us through this tough time, for that we are truly grateful and very appreciative of how much you and your staff care. Thank You.
5Ian Gray25th Feb 2022
Very helpful & considerate to us all during our time of grief. Kept us informed at every stage, professional in every detail.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Charlotte Clark19th Mar 2022
Wonderful and helpful staff, very kind and caring
Daniel Blake19th Mar 2022
We would like to sincerely thank Andrew and everyone at TFS for their kindness , advice and professionalism in organising everything for my uncles funeral . At such a difficult time they took all the stress and worry away by organising and sorting everything for us , providing a seamless service.
Thank you for the care, dignity and respect given to Michael and my family .
We are very grateful to you and for the outstanding service you provide.
Danny Blake
Adrian Todd19th Mar 2022
Managed the process very well, couldn’t have done it without them.
NAFD Member
SAIF Member