Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5John Taylor1st Jan 2023
Wow!!, where do I begin. From the first visit to TFS we had a sympathetic welcome from Andrew and Steph. Steph was our guide through the whole process over the next 2 weeks leading up the funeral on Thursday 29th December.
So gentle, sympathetic, caring and humble when advising us about flowers, visits to the chapel of rest was almost "open house" for me and my family providing we gave Steph some notice of our next visit.
Andrew was brilliant as leader of their team, again caring and in touch with us on a regular basis during the process. Jayne got a perfect "send-off" and I am delighted that we chose TFS.
Huge thanks from John & the family. xxxxxxx
5Melanie Hurst1st Jan 2023
Caring,compassionate fabulous communication. Nothing too much trouble. All the staff are great and very professional. We couldn’t have asked for more.
5Jillian Brock31st Dec 2022
Excellent care with every fine detail covered, This wonderful family and team could never be bettered by any other funeral director, thank you so very much.
5Helen Philipson23rd Dec 2022
Thank you. You all made a difficult time so much more bearable!
5Paula Morrice23rd Dec 2022
We were really looked after throughout the funeral process. Ray and his team are just first class at what they do
5Roland Whitear22nd Dec 2022
Very professional service.
Treated us with sympathy and care.
Would highly recommend this company.
5David Whitelum22nd Dec 2022
We could not wish for better help and kindness during this sad time. Thanks to all at Thornally's for your very friendly efficiency.
5Kevin Patel21st Dec 2022
The team at Thornalley were brilliant in helping to organise a Hindu funeral for my mum, something of a rarity for them. Traci went to great lengths to find a Hindu officiant and made the whole process very easy and very human. Andrew kept in regular contact to reassure me about progress and was very professional as the funeral director on the day. I couldn't speak more highly of Thornalley and would recommend them without hesitation.
5Christine Addison20th Dec 2022
Their support and professionalism throughout this very difficult time was much appreciated for which we are very grateful.
Everything from the first initial phone call when our Mother passed away through to the Funeral has been carried out both respectfully and in a caring manner with our Mother always the first consideration.
5Joceline Reeve18th Dec 2022
Everything was looked after efficiently and with helpful consideration. Would definitely recommend.
5Ian Hetherington17th Dec 2022
Super sensitive staff who understand the wide range of bereavement emotions and create a marvelous calming presence that helps in dealing with one of the hardest challenges in people's lives.
5Julie Fall17th Dec 2022
Professional but personal service from everyone, nothing too much trouble.
Would to recommend to anyone.
5Susan Gallagher17th Dec 2022
Andrew and his team did a 5 star job, they were very respectful and very professional as we knew they would be. Thankyou.
5Wendy Brown14th Dec 2022
Excellent service
The personal touch and thanks to Dean for going above and beyond
Thanks to all involved
5Christopher Kendall13th Dec 2022
You went above and beyond what could be expected from any funeral directors, and my father would have been delighted with all the help and advice you gave us during the planning of his funeral and burial, not to mention your extraordinary patience and compassion. We cannot thank you enough.
5Christopher Holdsworth12th Dec 2022
You provided an excellent service for my brother. The family are very grateful to you for the professional way you carried out the entire service. We thank you for taking care of Steve until the cremation, and we will certainly be recommending you to friends and family should the occasion arise.
5Brenda Block10th Dec 2022
Nothing was too much trouble. A professional service kind and understanding everything taken care of so well. Thankyou.
5Susan Pottle9th Dec 2022
We had 2 funerals in 3weeks my son and dad, thornallys were brilliant cant praise them enough so kind and caring,
5Carolyn Duckers9th Dec 2022
So attentive and caring . Nothing was too much trouble. All carried out with professionalism. Your loved one could not be looked after any better .
5David Gagen8th Dec 2022
Big thanks to Ray and his team for a well organised and professional funeral for Dad, I think he would have approved how it all went.
5Kevin Moore6th Dec 2022
Very efficient, friendly and respectful.
5Nicola Finney4th Dec 2022
Very professional but friendly, approachable people. Making the planning easier giving advice and help when needed with a sensitive, caring approach. Letting us know they were there if we needed them and keeping us updated every step of the way. This is the second time in as many years we have used Thornally for our mum and dads funerals. Really can not fault them.
5Alison Carter4th Dec 2022
Thornallys were professional and respectful in everyway. Andrew was brilliant on the day and regularly communicated with any updates keeping me informed as to how things were going and all the lovely ladies in the office were were great and respectful when we would visit David in the chapel of rest.
I am so grateful to them all, thank you so much.
5Pauline King4th Dec 2022
Professional and empathetic service throughout the whole process. Steph in particular was very supportive and helped solve a couple of challenges quickly and sympathetically.
5Claire Kent4th Dec 2022
A compassionate and professional service from start to finish, thank you.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
John Taylor1st Jan 2023
Wow!!, where do I begin. From the first visit to TFS we had a sympathetic welcome from Andrew and Steph. Steph was our guide through the whole process over the next 2 weeks leading up the funeral on Thursday 29th December.
So gentle, sympathetic, caring and humble when advising us about flowers, visits to the chapel of rest was almost "open house" for me and my family providing we gave Steph some notice of our next visit.
Andrew was brilliant as leader of their team, again caring and in touch with us on a regular basis during the process. Jayne got a perfect "send-off" and I am delighted that we chose TFS.
Huge thanks from John & the family. xxxxxxx
Melanie Hurst1st Jan 2023
Caring,compassionate fabulous communication. Nothing too much trouble. All the staff are great and very professional. We couldn’t have asked for more.
Jillian Brock31st Dec 2022
Excellent care with every fine detail covered, This wonderful family and team could never be bettered by any other funeral director, thank you so very much.
NAFD Member
SAIF Member