Rouse & Co. Independent Funeral Directors

5 Nicola Laffey 3rd Aug 2026

Outstanding compassionate service from start to finish. Worked to exactly what we asked for with exceptional attention to detail. Excellent communication all the way through. Honestly couldn’t have asked for more! Everyone commented how lovely everything was. Thank you so much 

5 Lesa Hurn 3rd Aug 2026

I would like to leave a review for Rouse particularly Grace, Mark, and other staff that helped who I'm so sorry not to remember their names, think it was Louise and the two men that helped with the cars and drivers. There was care straight from the beginning and loving support. All staff are suited to their jobs as they are compassionate, very helpful, supportive and very kind. Rouse went above and beyond with my family, especially myself with the joint funeral of my Nan and her son, my Dad's joint funeral. Grace was amazing as the talker at the funeral and showed her heartfelt emotion alongside her compassion when conveying to us as a family our words and songs. Other staff like Mark and Louise answered questions as did Grace and made me feel heard and helped massively. The men who were with us in the cars were also very compassionate and caring. The ashes were dealt with very compassionately and swiftly and also Grace talking us all through our memories and plans. I thank them all from the bottom of my heart for being so personable and caring and putting that before finances. I will recommend them to anyone who needs their services. with loving kindness Lesa.

5 Richard Brundett 17th Jul 2026

My daughter and I can't thank Mark and all the team enough for how they helped guide us through the whole process.Nothing was ever too much for them- from the initial out of hours collection by Mark of my wife from home.Louise and Grace were also such a great help and managed to put our mind at ease and organised the ceremony.Carrie-Anne and Marilyn also added a couple of personal touches for Jackie as well.On the day of the ceremony Mark was there to help and ensure the day went smoothly and Jackie had the send off she well deserved.Thank you Rouse and Co. from Richard and Jo

5 Donna-Ray Brown 13th Jul 2026

ABSOLUTELY brilliant, Mark, Louise & the entire team are very professional and attentive to details, they did a fantastic job with my father and it meant so much to me. I hold them very close to my heart. Thank you very much.

5 Derek Miller 12th Jul 2026

A lovely family firm who made us feel at ease all the time and made the organising so easy for us , caring compassionate and understanding, a very big thank you to all

5 Julie Mohiden 9th Jul 2026

Thank you for a lovely service that you done for my sister very pleased with your service very kind and respectful people from the start till the end thank you
Rouse&co

5 Sandra Garces 25th May 2026

A big heartfelt thank you to Mark, funeral director Louise, and Grace for all the care, kindness, compassion, and support you showed my family during such a heartbreaking time. We will never forget how supported and comforted you made us feel throughout the whole process.

From the moment we first contacted the funeral directors, they treated us with such dignity, warmth, and understanding while we navigated the pain of losing my dad. They truly made us feel like family and nothing was ever too much for them.

Their patience, professionalism, attention to detail, and genuine care brought so much comfort to us while we were grieving. They handled everything with such respect and made an incredibly difficult experience feel a little lighter through their support and kindness.

I honestly couldn’t have chosen better funeral directors, and as a family we are deeply grateful for everything they did for my dad David Garces and for all of us ❤️ Sandra, Sofia, & Maria.

5 Vanessa Huntley 22nd May 2026

Mark and Louise have been so professional kind and considerate. They looked after Mum and more recently Dad. Nothing is too much trouble and would thoroughly recommend their services.

5 Emma Smale 11th May 2026

Could not have asked for a better team, supportive during the hardest time and made everything as easy as it could be. Would highly recommend. 

5 Liza Rothery 10th May 2026

Rouse & Co should great care and compassion when taking care of my father’s funeral. 

5 Paula Owen 28th Apr 2026

Having used Rouse in 2024 when my Father passed away and how fantastic they were,when my Son passed away in March 2026 I knew who I wanted to carry out my sons Funeral.
Mark,Louise and Grace are fantastic,nothing is too much trouble,they go above and beyond,and always on the end of the phone no matter what time.They add special touches that represent the person,which is such a special touch.Something you dont get with big company's.
Myself and my Family highly recommended.
Thank You again Mark Louise and Grace for making such a difficult time more comforting and less stressful
Paula and Family

5 David Fieller 27th Apr 2026

Rouse and Co handled my mother’s funeral in February and supported our family with patience, care, professionalism, and genuine compassion throughout a very difficult time. They were respectful in every interaction, guided us clearly through all arrangements, and ensured the service was carried out with dignity and attention to detail. We are grateful for the support they provided and the way they helped make a very hard day feel more manageable.

5 John Hopper 26th Mar 2026

Mark & the his staff at Rouse & co, where excellent. They went out of there way & did a great job, making it a less painful experience. I'm most grateful & will recommend them. Thanks for every thing.

5 Sean Sexton 16th Mar 2026

Me and Norma got on very well with everyone involved with David’s funeral. You were all very lovely and gave us the best send off for our Dad, Husband brother and friends. Thank you very much for the weeks towards and on the day of the funeral. We would recommend anyone who has lost their love ones to use yourselves.

5 Moira Roach 13th Mar 2026

Rouse & Co were excellent dealing with my father's funeral. Both Louise in the office and Mark on the day were very helpful. It was nice to deal with a small family firm. They gave me all the information needed and were available to deal with any queries in a supportive fashion. Would recommend wholeheartedly.

5 Joanna Geal 28th Feb 2026

Rouse & Co have been amazing from start to finish. 
From the first phone call where I didn’t know what to say. They helped me through the whole process 

5 Marion Burbidge 23rd Feb 2026

from our initial meeting with Louise and follow up questions with Grace, to the day of the funeral we were treated with respect and understanding, the professionalism of the team on the day was amazing, they guided my family pall bearers so well and the whole thing went off without a hitch, i will recommend them to any one i know in the future. Louise put the photos together really well and we were all glad we had opted for that choice,hanks you so much,
Micheal Mulrooney's family. And thank you Mark for wearing a palace tie,

5 Emma Bateman 12th Feb 2026

I would like to say a massive thank you to Mark and the team for the kindness they showed following my sisters passing , they dealt with my sister with kindness and compassion they kept me informed with everything that was going on I couldn't ask for anyone else to care for her the way they did i would highly recommend anyone needing the services to go to them I will be eternally grateful for all the support they gave me .

5 Junior Donkor 11th Feb 2026

Mark and the team were brilliant. From the moment we engaged, they were empathetic to all of me and my family's questions and went above and beyond to make sure my Mum had the best send off possible. I can't thank them enough, God bless them.

5 Gloria Aboagye 8th Feb 2026

From the very beginning to the end, Rouse & Co. provided care, support, and compassion that exceeded our expectations.

From our first contact, Louise guided us with patience, warmth, and understanding, explaining every step so we never felt rushed or overwhelmed. Her calm, reassuring presence brought our family comfort and strength during this challenging time.

Thank you to Mark, who dressed our father so beautifully.

Every aspect of the service was handled with dignity, care, and attention by Mark and his team.
It was clear that Louise and Mark approach their work with true dedication, care, and exceptional knowledge. Their kindness and empathy made an incredibly challenging time more bearable for us.

We will always be deeply grateful to Rouse & Co. for the respect, compassion, and exceptional care shown to our father and our family. Their dedication, knowledge, and heartfelt support made a profound difference, and we would highly recommend them to anyone seeking truly outstanding funeral directors.

Thank you, Louise and Mark, for everything you did for our family.

5 Fred Geldart 28th Jan 2026

Mark , Louise & the team were great to deal with, they were very professional & friendly, they handled the funeral with care & compassion & with Me living in Australia ,it put my mind at rest knowing Mum was in safe hands, cant thank them enough & highly recommend them

5 Adrian Cowie 22nd Jan 2026

Mark Rouse and his staff were all so very understanding and helpful in planning my dear son's funeral. His funeral, although a sad day for our family, went off flawlessly and was handled with great respect. Flowers, video for people unable to attend and slides of my dear son, along with order of service were all arranged
I can highly recommend Rouse Independent Funeral Directors.

5 Julie Mather 19th Jan 2026

We found Rouse and Company very professional and efficient.            

The staff guided the family through this difficult period with compassion and thoughtfulness and practical advice. 

This enabled the family to arrange with ease a memorable and beautiful service with the confidence that our wishes would be fulfilled.

The family have no hesitation in recommending this helpful friendly establishment. 

5 Rajesh Varghese 3rd Jan 2026

We are extremely grateful to Rouse & Co. Funeral Directors and especially Mark for the care, professionalism, and compassion they showed us during a very difficult time. From the very first meeting through to the conclusion of the funeral, everything was handled with dignity, sensitivity, and great attention to detail.
Mark and the team took the time to listen to our wishes, guided us clearly through each step, and ensured that the service ran smoothly and respectfully. Their calm presence and genuine empathy gave our family great comfort, allowing us to focus on remembering and honouring our loved one.
We truly appreciate the kindness, patience, and professionalism shown by everyone involved. We would not hesitate to recommend Rouse & Co. Funeral Directors to anyone in need of caring and reliable funeral services.
Thank you for supporting us so thoughtfully during such a challenging time.

5 Derek Ampah 16th Dec 2025

I thought there may be a slight drop in the quality of their service because of how cheaper they were across their competitors. I was wrong.

Excellent from day one during the enquiry to the end at every step.

I HIGHLY recommend them. SIMPLY EXCELLENT.