Rouse & Co. Independent Funeral Directors

98 reviews

Rouse & Co. Independent Funeral Directors, Croydon, funeral director in Croydon Rouse & Co. Independent Funeral Directors, Croydon, funeral director in Croydon Rouse & Co. Independent Funeral Directors, Croydon, funeral director in Croydon
COVID-19 measures: Please be aware that restrictions are in place. Please call the funeral home to discuss the specific measures that they are taking during this challenging time.
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£1,234.56 estimate
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An independent funeral directors in Croydon, serving the local community with bespoke funeral arrangements.

Latest Verified Reviews

Donna Shoulder 1st Dec 2020

Mark and his team were excellent,. Kind, caring and very professional. We can't thank them enough.

Claire Golding 1st Dec 2020

2nd time using their services. Excellent service as always. Couldnt reccomend highly enough. Thank you so very much.

Rishelle Richards 30th Nov 2020

I’ve had the best experience with rouse & co. They was very helpful and understanding and made what was a such a difficult time for me and my family so much easier 10/10 service would highly recommend. Thank you mark the utter kindness you shown to me and my family will never be forgotten.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
10 Forestdale Shopping Centre
Featherbed Lane
Addington
Croydon
CR0 9AS

About Us

Rouse & Co. Independent Funeral Directors in Croydon are available around the clock, ready to help arrange bespoke funerals for the local community.

Carrie-Anne, and Mark Rouse have close to four decades worth of combined experience and together with their caring team they are able to assist in any funeral; whether that be a traditional religious funeral or celebrations of life.

Rouse & Co. Independent Funeral Directors are ready to help arrange everything from bespoke hearses, including horsedrawn, motorcycle and more options, through to professional videography and photography.

They can arrange for memorial jewellery and keepsakes to be crafted. They are also able to provide unique and personal headstones and monuments for your loved one’s grave.

Their funeral home in Croydon has a tranquil chapel of rest as well as private consultation rooms where you can discuss funeral arrangements. They are happy to arrange call outs so you can talk through arrangements in the comfort of your own home.

Call Rouse & Co. Independent Funeral Directors in Croydon today to begin arranging the best funeral possible for your loved one.

Latest Obituaries

Kenneth Gregory

Jan 1951 - Nov 2020

Tanya Richards

Jul 1974 - Oct 2020

Terence Nelson

May 1927 - Oct 2020

View more

Verified Reviews

Verified Reviews

  • 5 Donna Shoulder 1st Dec 2020

    Mark and his team were excellent,. Kind, caring and very professional. We can't thank them enough.

    Mark Rouse replied
    Thank you Donna.
  • 5 Claire Golding 1st Dec 2020

    2nd time using their services. Excellent service as always. Couldnt reccomend highly enough. Thank you so very much.

    Mark Rouse replied
    Thank you Claire.
  • 5 Rishelle Richards 30th Nov 2020

    I’ve had the best experience with rouse & co. They was very helpful and understanding and made what was a such a difficult time for me and my family so much easier 10/10 service would highly recommend. Thank you mark the utter kindness you shown to me and my family will never be forgotten.

    Mark Rouse replied
    Thank you Rishelle.
  • 5 Anna Ghit 28th Nov 2020

    Thank you so much Mark for the beautiful service and arrangements for Mum, You are very kind and compassionate both you and CarrieAnn, on such a difficult time. Will recommend you to all my friends and family.  Dont know how we would have got through it all without your kindness.  Best Wishes take care. Anna & Family

    Mark Rouse replied
    Thank you Anna.
  • 5 Maria Seeley 28th Nov 2020

    Mark was Fantastic in dealing with the family and meeting all that is required. He went far and beyond to help... I would recommend His Funeral directors firm anyway.. Very professional 👏 Thanks a million 🙏 👍 God bless you

    Mark Rouse replied
    Thank you Maria.
  • 5 Maria Seeley 26th Nov 2020

    Mark and his Crew did an excellent and professional 👏 Job. Especially Mark was very Good at at handling the whole matter very well.He is an amazing Guy... I would recommend everyone to use his funeral directors service anyway..

    Mark Rouse replied
    Thank you Maria.
  • 5 Alison Wilcock 25th Nov 2020

    It’s a hard time for family’s but Mark was so kind and helped me through the whole process. You and your loved ones are in good hands with this company! I will be forever grateful 

    Mark Rouse replied
    Thank you Alison
  • 5 Simon Cairns 24th Nov 2020

    Very professional and polite, everything went as planned. Also funerals are expensive Rouse were very competitively priced.

    Mark Rouse replied
    Thank you Simon
  • 5 James Pickard 9th Nov 2020

    I was very pleased with the service from Mark and the team at Rouse and Co. At such a difficult time for us they acted with humility, care and expertise. Mark's friendly, good humoured approach was exactly what was needed. I cannot recommend Rouse and Co highly enough.

    Mark Rouse replied
    Thank you James
  • 5 Tom Stoker 5th Nov 2020

    Mark is a true professional. Nothing was too much trouble. He responded within minutes to any query we had. Courteous, dignified and human he made a difficult time bearable. I cannot recommend him and Rouse and co. highly enough.

    Mark Rouse replied
    Thank you Tom.
  • 5 Graham Casey 2nd Nov 2020

    My family and I were very happy with everything Rouse & Co did for us. Mark and his team were extremely helpful in organising all aspects of the funeral

    Mark Rouse replied
    Thank you Graham
  • 5 Gavin Clark 1st Nov 2020

    We couldn't have been happier with the service we received & the total respect shown by Mark & all his team. Thank you Gavin & family.

    Mark Rouse replied
    Thank you Gavin
  • 5 Kathleen Moorlen 29th Sep 2020

    I couldn't of asked for a better service for my mum. Mark was compassionate, he treated my mum with absolute dignity and respect and made us feel so at ease. Thank you Mark and the team for everything you done. You made what was an awful time for me bearable. I will be forever thankful. Thank you.

    Mark Rouse replied
    Thank you Katie
  • 5 Trevor Collins 31st Aug 2020

    Many thanks to all every aspect of the funeral went great a lovely service and caring day many thanks to Mark and staff making a sad day a good send off for John would recommend this firm to anyone cheers all.

    Mark Rouse replied
    Thank you Trevor.
  • 5 Correne Alexis 29th Aug 2020

    Mark came highly recommended after I suddenly lost my mum. Having never planned a funeral I was lost on where to start, Mark kindly and patiently talked me through the process and options. He would check in to see how things were progressing. He did his best to ensure the funeral costs remained reasonable and his approach made one of the most challenging times in our life a little bit easier. I genuinely think he is a God send and should we suffer another family loss I wouldn't feel comfortable using anyone else. Thank you from the bottom of our hearts.

    Mark Rouse replied
    Thank You Correne.
  • 5 Samantha Kyprianou 25th Aug 2020

    Absolutely fabulous independent funeral directors , brilliant service . Thank you 

    Mark Rouse replied
    Thank You Sam.
  • 5 Daniel Marrone 10th Aug 2020

    Mark and his team were superb from start to finish. I cannot recommend them enough. They helped us at every opportunity to give my mum the send of she deserved.

    Mark Rouse replied
    Thank you Daniel.
  • 5 John Thurgood 1st Aug 2020

    Really happy with the service I received. Mark was compassionate, sensitive and very helpful which made the entire process very simple at such a difficult time. Would highly recommend. 

    Mark Rouse replied
    Thank you John
  • 5 Michelle Mills 29th Jul 2020

    Fantastic , friendly and caring staff. Would highly recommend using their service. Five stars *****

    Mark Rouse replied
    Thank you Michelle, very kind
  • 5 Ian Sims 23rd Jul 2020

    Very prompt, patient and considerate. No complaints at all with the service.

    Mark Rouse replied
    Thank you Ian
  • 5 Aaron D' Costa 8th Jul 2020

    Punctual, polite, professional, perfection personified. A loving and attentive service provided from start to finish. This was our first experience with a funeral directors and Mark from Rouse & Co supported us all the way. At such a difficult time, he was always welcoming and willing to help, answering all our questions and requests with patience and understanding. Mark's lighthearted and personal approach made us feel like a friend was taking care of us and we felt in safe hands at all times. The end result was a beautiful, heartfelt and perfectly executed funeral service that will always be remembered. We are truly grateful to Rouse & Co for their endless support and are highly recommended.

    Mark Rouse replied
    many thanks for your kind words Aaron.
  • 5 Jolanta Opacka-Juffry 17th Jun 2020

    Rouse & Co are a true gem in their field of business. They were recommended to me by my neighbours, for which I am most grateful. I am now keen to pass on the best word as they deserve recognition and gratitude for the superb quality of service and the ethos of their work. My dear Mum died at the peak of the Covid epidemic, and although she was SARS-CV2 negative all the CV19 restrictions applied to the funeral-related procedures. Those rules were then newly introduced and subject to daily amendments, which made funeral planning particularly difficult. The Covid crisis rules were very restrictive from both logistic and emotional points of view. Just imagine a funeral with only a handful of mourners permitted, each 2 meters apart, with no human touch allowed. I was devastated that my lovely Mum won't have a proper funeral that she so well deserved. But Mark Rouse took simply excellent care of her last journey in April 2020 and guided me through that saddest and most difficult of times with full understanding, compassion, empathy, and efficiency. Mark has been most supportive and kind to me, both pre- and post-funeral in a manner that was empathetic and professional in equal measures, while organising the funeral in the most efficient and smooth manner despite the dire external circumstances. I have thought about how he manages to balance the core of his demanding work with his compassion for clients as it must be a difficult and fine balance to achieve, and I concluded that he has a natural gift for this profession. I would like to thank Mark Rouse for executing Mum's funeral so well under such difficult circumstances, and for his much-appreciated insight, support, and help during my bereavement worsened by the fact that it has overlapped with the dreadful time of social isolation and distancing, and loneliness during the Covid-19 epidemic. I wish Mark Rouse & Co every success and satisfaction they so well deserve. Dr J Opacka CR0 9JQ 17/6/2020

    Mark Rouse replied
    Thank you Jolanta
  • 5 Fiona Peart 16th Jun 2020

    Lovely people. Extremely helpful and patient. Very professional. Understanding and kind. Delivered everything I asked for. Would definitely recommend.

    Mark Rouse replied
    Thank you Fiona.
  • 5 Gill Wood 16th Jun 2020

    Mark and his staff were great. Polite helpful friendly and caring and respectful. Nothing was too much trouble!!! The day of the funeral went smoothly and according to plan. If it can be said it made the day pleasant and a celebration of life.

    Mark Rouse replied
    Thank you Gill
  • 5 Mark Beaumont 16th Jun 2020

    Mark and his family where fantastic my wife Sharon died of Covid-19 back in April and we where looked after so well. We even had what we wanted white horses and a white carriage. Mark made me and my family so relaxed and kept us up to date all the way. Fantastic service and good prices.

    Mark Rouse replied
    Thank you Mark

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
10 Forestdale Shopping Centre
Featherbed Lane
Addington
Croydon
CR0 9AS

Latest Verified Reviews

Donna Shoulder 1st Dec 2020

Mark and his team were excellent,. Kind, caring and very professional. We can't thank them enough.

Claire Golding 1st Dec 2020

2nd time using their services. Excellent service as always. Couldnt reccomend highly enough. Thank you so very much.

Rishelle Richards 30th Nov 2020

I’ve had the best experience with rouse & co. They was very helpful and understanding and made what was a such a difficult time for me and my family so much easier 10/10 service would highly recommend. Thank you mark the utter kindness you shown to me and my family will never be forgotten.

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