Rouse & Co. Independent Funeral Directors

136 reviews

Rouse & Co. Independent Funeral Directors, Croydon, funeral director in Croydon Rouse & Co. Independent Funeral Directors, Croydon, funeral director in Croydon Rouse & Co. Independent Funeral Directors, Croydon, funeral director in Croydon
Contact us to discuss your requirements
Call 24 hours

An independent funeral directors in Croydon, serving the local community with bespoke funeral arrangements.

Latest Verified Reviews

Lorraine Matthews 1st Aug 2021

Mark arranged for my father-in-laws direct cremation. Our family had never dealt with a direct funeral before. We found it very hard to come to terms with. From the moment we asked Rouse & Co to proceed with the arrangements Mark went and picked up my father- in-law as Mark wanted him in his care. Everything was explained to us step by step. Mark and his team are 100% professionals. The compassion and  attention to detail and are wonderful at this very stressful time. I highly recommend these funeral director to take your beloved ones on their final journey.

Hitesh Acharya 28th Jul 2021

I cannot thank Rouse & Co enough for the extremely professional and kind service they have provided for my brother's funeral. Our family have used Rouse & Co several times in recent years so I had no hesitation to use them again for my brother. During such a stressful time, I really appreciated the support my family received from Mark Rouse. All our phone calls were returned quickly and helpful advice was provided from start to finish. My brothers funeral service was conducted with dignity and professionalism and this was due to the kindness and expertise of Rouse & Co. The cost of the funeral was also very reasonable for the high quality service we received. I have no hesitation in recommending the company to others. Thank you Rouse & Co.

Andrew Mulley 28th Jul 2021

Start to finish Rouse & Co were perfect for me. I've had bad experiences in the past so Rouse & Co came recommended by a close friend. I know I was a tricky customer for them - I was hard to get ahold of and always made changes - at no point did I feel pressured or that I was asking too much. A polite and personal service where we didn't feel like just another funeral. They created a special send off for my brother to be proud of.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
10 Forestdale Shopping Centre
Featherbed Lane
Addington
Croydon
CR0 9AS

About Us

Rouse & Co. Independent Funeral Directors in Croydon are available around the clock, ready to help arrange bespoke funerals for the local community.

Carrie-Anne, and Mark Rouse have close to four decades worth of combined experience and together with their caring team they are able to assist in any funeral; whether that be a traditional religious funeral or celebrations of life.

Rouse & Co. Independent Funeral Directors are ready to help arrange everything from bespoke hearses, including horsedrawn, motorcycle and more options, through to professional videography and photography.

They can arrange for memorial jewellery and keepsakes to be crafted. They are also able to provide unique and personal headstones and monuments for your loved one’s grave.

Their funeral home in Croydon has a tranquil chapel of rest as well as private consultation rooms where you can discuss funeral arrangements. They are happy to arrange call outs so you can talk through arrangements in the comfort of your own home.

Call Rouse & Co. Independent Funeral Directors in Croydon today to begin arranging the best funeral possible for your loved one.

Verified Reviews

Verified Reviews

  • 5 Lorraine Matthews 1st Aug 2021

    Mark arranged for my father-in-laws direct cremation. Our family had never dealt with a direct funeral before. We found it very hard to come to terms with. From the moment we asked Rouse & Co to proceed with the arrangements Mark went and picked up my father- in-law as Mark wanted him in his care. Everything was explained to us step by step. Mark and his team are 100% professionals. The compassion and  attention to detail and are wonderful at this very stressful time. I highly recommend these funeral director to take your beloved ones on their final journey.

  • 5 Hitesh Acharya 28th Jul 2021

    I cannot thank Rouse & Co enough for the extremely professional and kind service they have provided for my brother's funeral. Our family have used Rouse & Co several times in recent years so I had no hesitation to use them again for my brother. During such a stressful time, I really appreciated the support my family received from Mark Rouse. All our phone calls were returned quickly and helpful advice was provided from start to finish. My brothers funeral service was conducted with dignity and professionalism and this was due to the kindness and expertise of Rouse & Co. The cost of the funeral was also very reasonable for the high quality service we received. I have no hesitation in recommending the company to others. Thank you Rouse & Co.

  • 5 Andrew Mulley 28th Jul 2021

    Start to finish Rouse & Co were perfect for me. I've had bad experiences in the past so Rouse & Co came recommended by a close friend. I know I was a tricky customer for them - I was hard to get ahold of and always made changes - at no point did I feel pressured or that I was asking too much. A polite and personal service where we didn't feel like just another funeral. They created a special send off for my brother to be proud of.

  • 5 Anita Stewart 23rd Jul 2021

    I was recommended to use Rouse & Co. From the moment I called them everything felt so much easier as I really didn’t know where to start. They recommended other services to me which all coincided with the funeral. They were extremely helpful, kind, professional and I could not of asked for a better friendlier service. They truly were amazing. They kept me informed regarding collecting nan, ashes and even dropped nan back to us. The premises are lovely and peaceful. I would highly recommend them to anyone who needs this service. Thank you so much Rouse & Co for making such a hard time so much easier :-) 

    Mark Rouse replied
    Thank you Anita.
  • 5 Eva Martinho-Corbishley 6th Jul 2021

    From the first conversation I had with Mark (Rouse) I was struck by his warmth and sensitivity. He really organised a beautiful send off for my Mum and I will always be grateful to him. Everything was clear from the outset and went so smoothly. I would highly recommend him to everyone.

    Mark Rouse replied
    Thank you Eva.
  • 5 Babz Amusan 30th Jun 2021

    The service and care that Rouse & Co provided was absolutely flawless, every thing was arranged and executed smoothly. Mark was always available and willing to help. Please don't go anywhere else. Give Mark a call at Rouse and your loved one will be treated with the care they deserved. I can't recommend them enough. Thanks Mark and team for taking care Dad's farewell for us.

    Mark Rouse replied
    Thank you Babz.
  • 5 Eamonn Davern 22nd Jun 2021

    Mark I just want to say thank you for making a horrible process as stress free as it was possible.... your help and support was needed and you were there for us. This is why Michelle chose you to see her dad off so it was only right that I again called on your services. Many thanks. Dav

    Mark Rouse replied
    Thank you Dav.
  • 5 Monina Malemab 11th Jun 2021

    Very good value for money. The funeral director (Mark) presented us with all the options available without rushing us to make any decisions. He was very patient, understanding & flexible especially when we kept changing our minds. He is very reliable answering messages promptly and very honest providing details and suggestions of what we can and can't do (during lockdown) beforehand allowing us to better plan Dad's funeral. The funeral service itself was so well organised, precise and solemn and the journey to the Church and cemetery was not rushed. He has excellent people skills & good understanding of the nature of such sad occasion that speaking to him feels like talking to a friend rather than a business organising your love ones funeral (we had this experience with one high street funeral director who did my Auntie's funeral). Glad to have chosen Rouse as it has saved us quite a sum and still got a really lovely send off for Dad.

    Mark Rouse replied
    Thank you Nina.
  • 5 Edwige Yeared 5th Jun 2021

    The Best !! Thank You ....!!

    Mark Rouse replied
    Thank you Mrs Yeared.
  • 5 Hitesh Vadgama 2nd Jun 2021

    We received a very personal service from Rouse & Co. Mark was always respectful, most accommodating, extremely flexible & looked after us very sensitively. I would have no hesitation in recommending this company very highly.

    Mark Rouse replied
    Thank you Hitesh.
  • 5 Mary Moore 10th May 2021

    A very personal service, swift response to any queries and most accommodating .  Mark really looked after us very sensitively.  I would recommend this company highly.

    Mark Rouse replied
    Thank you Mary.
  • 5 Clare Haynes 30th Apr 2021

    The very best at what they do , highly recommend them .

    Mark Rouse replied
    Thank you.
  • 5 Mark Halfacre 20th Apr 2021

    Mark at Rouse and co provided an excellent professional and personal service. He was recommended by a friend and I can see why. My dad’s funeral was a lovely tribute to him and much thanks goes to Rouse and Co.

    Mark Rouse replied
    Thank you.
  • 5 Tina Andy 9th Apr 2021

    From start to finish Mark was always on hand to help with anything, no matter how small. What was a very difficult time was made all the more easier knowing that he was always there to help. Wonderful customer service. I would highly recommend them if you should ever be in such a sad situation.

    Mark Rouse replied
    Thank you.
  • 5 Jodie Grange 4th Apr 2021

    Mark made the extremely difficult process of a funeral a lot easier and handled everything with such professionalism. I couldn't be more thankful. 

    Mark Rouse replied
    Thank you.
  • 5 Tracy Hook 19th Mar 2021

    Mark & Co were amazing, they went above and beyond, done everything we had asked and more. Even though it was a sad time, they made you feel at ease.  When we visited our family member in the chapel of rest she looked beautiful. The lady that Mark put us onto for the service Grace was amazing too, she was very calm and it was such a lovely service.  Would 100% recommend Rouse & Co and would use them again. Family and friends commented on how lovely everything was.  Thank you Rouse & Co you were all amazing.  We were very happy with the service you provided for us, from the 1st phone call, leading up to the funeral and on the day.  Thank you once again 

    Mark Rouse replied
    Thank you Tracy.
  • 5 Wendy Regan 11th Mar 2021

    Mark and team were sympathetic and very helpful in helping us to arrange a meaningful service at this difficult time. Thank you, would not hesitate to recommend.

    Mark Rouse replied
    Thank you Wendy.
  • 5 Jim Beagley 6th Mar 2021

    Mark and the team accommodated all our requirements up to the last minute.  Professional and helpful to the last. 

    Mark Rouse replied
    Thank you Jim.
  • 5 Princess Roberts 5th Mar 2021

    I have chosen my 5* rating for this establishment based on the professionalism and empathy given at my time of my lost. From my initial contact, to the organising and support given was a cut above the rest. I have never had so much care and positive regards given in such a short space of time. I would highly recommend this establishment to anyone that wants a stress free process surrounding a death. This establishment is a must to contact if from South London.

    Mark Rouse replied
    Thank you Princess.
  • 5 Sarah Fleckney 5th Mar 2021

    Highly recommend Rouse & Co. They dealt with all aspects of my Father's funeral efficiently and sensitively. Planning a funeral for a close relative is never an easy process but Mark and his team made the experience as painless as possible. Thank you again.

    Mark Rouse replied
    Thank you Sarah.
  • 5 Sybil Bailey 5th Mar 2021

    Myself and my family was over the moon with Rouse & Co. Independent Funeral Directors. The first Funeral Director had seriously let us down with has cause emotionally stress to our 92 old mum. Mark stepped in and we could not ask for a better service, Mark was so understanding to our needs, he was on call when ever we needed to talk. My sister was finally put to rest with the dignity that she desired. I would not hesitate to recommend Rouse & Co to anyone. Thank you, Thank you. Sybil Bailey

    Mark Rouse replied
    Thank you Sybil.
  • 5 Clare Rooke 5th Mar 2021

    Mark guided us through the funeral of my husband with calm, kindness and dignity. Nothing was too much trouble and his personal communication and thoughtful actions really helped us feel looked after at this most difficult time. 

    Mark Rouse replied
    Thank you Clare.
  • 5 Franco Bottali 3rd Mar 2021

    Hi, they were so kind and understanding, they helped me get through this heartbroken time, mark was really kind, thank you for all you did. Kind regards Franco.

    Mark Rouse replied
    Thank you Franco.
  • 5 jeffery Phillips 2nd Mar 2021

    Rousse and co.  A very respectful, helpful and professional funeral director.  Mark from the company helped me with everything from start to finish. They've treated my mother with reverence and the whole service from start to finish was perfect.  Lots of praise for amazing service from myself and my family.   I can't recommend them highly enough, and I'm sure my mum would've been more than happy with her service.  10/10 for a perfect professional and caring service.

    Mark Rouse replied
    Thank you Jeffery.
  • 5 Derek Gibbs 25th Feb 2021

    Mark looked after Mum and all the family in the most caring manner. He was there from the very first phone call. A family business, Rouse & Rouse treat you they way they would want to be treated themselves. Thank you so much Mark.

    Mark Rouse replied
    Thank you Derek.

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
10 Forestdale Shopping Centre
Featherbed Lane
Addington
Croydon
CR0 9AS

Latest Verified Reviews

Lorraine Matthews 1st Aug 2021

Mark arranged for my father-in-laws direct cremation. Our family had never dealt with a direct funeral before. We found it very hard to come to terms with. From the moment we asked Rouse & Co to proceed with the arrangements Mark went and picked up my father- in-law as Mark wanted him in his care. Everything was explained to us step by step. Mark and his team are 100% professionals. The compassion and  attention to detail and are wonderful at this very stressful time. I highly recommend these funeral director to take your beloved ones on their final journey.

Hitesh Acharya 28th Jul 2021

I cannot thank Rouse & Co enough for the extremely professional and kind service they have provided for my brother's funeral. Our family have used Rouse & Co several times in recent years so I had no hesitation to use them again for my brother. During such a stressful time, I really appreciated the support my family received from Mark Rouse. All our phone calls were returned quickly and helpful advice was provided from start to finish. My brothers funeral service was conducted with dignity and professionalism and this was due to the kindness and expertise of Rouse & Co. The cost of the funeral was also very reasonable for the high quality service we received. I have no hesitation in recommending the company to others. Thank you Rouse & Co.

Andrew Mulley 28th Jul 2021

Start to finish Rouse & Co were perfect for me. I've had bad experiences in the past so Rouse & Co came recommended by a close friend. I know I was a tricky customer for them - I was hard to get ahold of and always made changes - at no point did I feel pressured or that I was asking too much. A polite and personal service where we didn't feel like just another funeral. They created a special send off for my brother to be proud of.

Reviews
Crematorium
Cemetery
  • Beckenham Crematorium

    Beckenham, BR3 4TD

  • Mitcham Road Cemetery

    Croydon, CR9 3AT

  • South London Crematorium

    London, SW16 5JG

  • West Norwood Crematorium

    London, SE27 9JU

  • Hither Green Crematorium

    London, SE6 1TP

  • Greenlawn Memorial Park Cemetery

    Croydon, CR6 9EQ

  • Beckenham Cemetery and Crematorium

    Beckenham, BR3 4TD

  • St Lukes Cemetery

    Bromley, BR2 8EH

  • Biggin Hill Cemetery

    Westerham, TN16 3UB

  • London Road Cemetery (Bromley)

    Bromley, BR1 3RR

  • Bromley Hill Cemetery

    Bromley, BR1 4JU

  • Grove Park Cemetery

    Catford, SE12 9PU

  • Hither Green Cemetery

    Catford, SE6 1JX

  • Oxted Burial Ground

    Oxted, RH8 9NB

  • London Road Cemetery Mitcham

    Mitcham, CR4 3LA

  • Camberwell New Cemetery

    Camberwell, SE23 3RD

  • Chislehurst Cemetery

    Sidcup, BR7 6HF

  • GreenAcres Kemnal Park Cemetery and Ceremonial Park

    Bromley, BR7 6RR

  • Eternal Gardens Muslim Burial Ground

    Bromley, BR7 6RR

  • Brockley Cemetery

    Brockley, SE4 2QY

Update

Prices vary by time and day of week