Rouse & Co. Independent Funeral Directors

124 reviews

Rouse & Co. Independent Funeral Directors, Croydon, funeral director in Croydon Rouse & Co. Independent Funeral Directors, Croydon, funeral director in Croydon Rouse & Co. Independent Funeral Directors, Croydon, funeral director in Croydon
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An independent funeral directors in Croydon, serving the local community with bespoke funeral arrangements.

Latest Verified Reviews

Mark Halfacre 20th Apr 2021

Mark at Rouse and co provided an excellent professional and personal service. He was recommended by a friend and I can see why. My dad’s funeral was a lovely tribute to him and much thanks goes to Rouse and Co.

Tina Andy 9th Apr 2021

From start to finish Mark was always on hand to help with anything, no matter how small. What was a very difficult time was made all the more easier knowing that he was always there to help. Wonderful customer service. I would highly recommend them if you should ever be in such a sad situation.

Jodie Grange 4th Apr 2021

Mark made the extremely difficult process of a funeral a lot easier and handled everything with such professionalism. I couldn't be more thankful. 

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
10 Forestdale Shopping Centre
Featherbed Lane
Addington
Croydon
CR0 9AS

About Us

Rouse & Co. Independent Funeral Directors in Croydon are available around the clock, ready to help arrange bespoke funerals for the local community.

Carrie-Anne, and Mark Rouse have close to four decades worth of combined experience and together with their caring team they are able to assist in any funeral; whether that be a traditional religious funeral or celebrations of life.

Rouse & Co. Independent Funeral Directors are ready to help arrange everything from bespoke hearses, including horsedrawn, motorcycle and more options, through to professional videography and photography.

They can arrange for memorial jewellery and keepsakes to be crafted. They are also able to provide unique and personal headstones and monuments for your loved one’s grave.

Their funeral home in Croydon has a tranquil chapel of rest as well as private consultation rooms where you can discuss funeral arrangements. They are happy to arrange call outs so you can talk through arrangements in the comfort of your own home.

Call Rouse & Co. Independent Funeral Directors in Croydon today to begin arranging the best funeral possible for your loved one.

Latest Obituaries

Kenneth Gregory

Jan 1951 - Nov 2020

Tanya Richards

Jul 1974 - Oct 2020

Terence Nelson

May 1927 - Oct 2020

View more

Verified Reviews

Verified Reviews

  • 5 Mark Halfacre 20th Apr 2021

    Mark at Rouse and co provided an excellent professional and personal service. He was recommended by a friend and I can see why. My dad’s funeral was a lovely tribute to him and much thanks goes to Rouse and Co.

  • 5 Tina Andy 9th Apr 2021

    From start to finish Mark was always on hand to help with anything, no matter how small. What was a very difficult time was made all the more easier knowing that he was always there to help. Wonderful customer service. I would highly recommend them if you should ever be in such a sad situation.

  • 5 Jodie Grange 4th Apr 2021

    Mark made the extremely difficult process of a funeral a lot easier and handled everything with such professionalism. I couldn't be more thankful. 

  • 5 Tracy Hook 19th Mar 2021

    Mark & Co were amazing, they went above and beyond, done everything we had asked and more. Even though it was a sad time, they made you feel at ease.  When we visited our family member in the chapel of rest she looked beautiful. The lady that Mark put us onto for the service Grace was amazing too, she was very calm and it was such a lovely service.  Would 100% recommend Rouse & Co and would use them again. Family and friends commented on how lovely everything was.  Thank you Rouse & Co you were all amazing.  We were very happy with the service you provided for us, from the 1st phone call, leading up to the funeral and on the day.  Thank you once again 

    Mark Rouse replied
    Thank you Tracy.
  • 5 Wendy Regan 11th Mar 2021

    Mark and team were sympathetic and very helpful in helping us to arrange a meaningful service at this difficult time. Thank you, would not hesitate to recommend.

    Mark Rouse replied
    Thank you Wendy.
  • 5 Jim Beagley 6th Mar 2021

    Mark and the team accommodated all our requirements up to the last minute.  Professional and helpful to the last. 

    Mark Rouse replied
    Thank you Jim.
  • 5 Princess Roberts 5th Mar 2021

    I have chosen my 5* rating for this establishment based on the professionalism and empathy given at my time of my lost. From my initial contact, to the organising and support given was a cut above the rest. I have never had so much care and positive regards given in such a short space of time. I would highly recommend this establishment to anyone that wants a stress free process surrounding a death. This establishment is a must to contact if from South London.

    Mark Rouse replied
    Thank you Princess.
  • 5 Sarah Fleckney 5th Mar 2021

    Highly recommend Rouse & Co. They dealt with all aspects of my Father's funeral efficiently and sensitively. Planning a funeral for a close relative is never an easy process but Mark and his team made the experience as painless as possible. Thank you again.

    Mark Rouse replied
    Thank you Sarah.
  • 5 Sybil Bailey 5th Mar 2021

    Myself and my family was over the moon with Rouse & Co. Independent Funeral Directors. The first Funeral Director had seriously let us down with has cause emotionally stress to our 92 old mum. Mark stepped in and we could not ask for a better service, Mark was so understanding to our needs, he was on call when ever we needed to talk. My sister was finally put to rest with the dignity that she desired. I would not hesitate to recommend Rouse & Co to anyone. Thank you, Thank you. Sybil Bailey

    Mark Rouse replied
    Thank you Sybil.
  • 5 Clare Rooke 5th Mar 2021

    Mark guided us through the funeral of my husband with calm, kindness and dignity. Nothing was too much trouble and his personal communication and thoughtful actions really helped us feel looked after at this most difficult time. 

    Mark Rouse replied
    Thank you Clare.
  • 5 Franco Bottali 3rd Mar 2021

    Hi, they were so kind and understanding, they helped me get through this heartbroken time, mark was really kind, thank you for all you did. Kind regards Franco.

    Mark Rouse replied
    Thank you Franco.
  • 5 jeffery Phillips 2nd Mar 2021

    Rousse and co.  A very respectful, helpful and professional funeral director.  Mark from the company helped me with everything from start to finish. They've treated my mother with reverence and the whole service from start to finish was perfect.  Lots of praise for amazing service from myself and my family.   I can't recommend them highly enough, and I'm sure my mum would've been more than happy with her service.  10/10 for a perfect professional and caring service.

    Mark Rouse replied
    Thank you Jeffery.
  • 5 Derek Gibbs 25th Feb 2021

    Mark looked after Mum and all the family in the most caring manner. He was there from the very first phone call. A family business, Rouse & Rouse treat you they way they would want to be treated themselves. Thank you so much Mark.

    Mark Rouse replied
    Thank you Derek.
  • 5 Michelle McKay 23rd Feb 2021

    Rouse & co was amazing with our dads funeral, Mark went above and beyond giving our dad the best send off. Mark took all the worries about the day out of our hands, he was always there if we needed him. Would highly recommend Rouse & co. Thank you so much Mark and your team xx

    Mark Rouse replied
    Thank you Michelle.
  • 5 Mark Feeley 21st Feb 2021

    Rouse and Company have been extremely supportive from start to finish. Like most people, we knew very little about the funeral process, but Mark and his team were extremely supportive and helpful from the very first phone call and are still helping us today, after the cremation has taken place Rouse and Company have been extremely helpful throughout the whole process, and this has been greatly appreciated by the whole family. Nothing has been too much trouble, and the team have responded quickly to every question We know these are difficult times and the teams professionalism has shone through. I would definitely recommend Rouse and Company to anyone looking for an excellent, supportive and responsive Funeral Directors.

    Mark Rouse replied
    Thank you Mark.
  • 5 Sue Brewer 21st Feb 2021

    Excellent service from Mark at Rouse & Co. So helpful, kind and understanding and made the whole process straight forward as possible at such a difficult time. Would highly recommend them! 

    Mark Rouse replied
    Thank you Sue.
  • 5 Linda Unger 20th Feb 2021

    Rouse and Co were unbelievable, so caring, helpful, and nothing too much trouble. They arrived at the house earlier to give us time to see floral tributes. I wouldn't hesitate in recommending them, would give 6 stars if I could.

    Mark Rouse replied
    Thank you Linda x
  • 5 Jason Nye 20th Feb 2021

    Mark was outstanding in his job he made us feel very at ease with his calming voice and made the whole process of organising my dads funeral more bearable 

    Mark Rouse replied
    Thank you Jason.
  • 5 Anita Farrington 20th Feb 2021

    Mark, you guided me through every step when arranging my mum’s funeral during such a distressing time.  Every idea or request I had was welcomed, and granted.  Mum’s funeral was perfect.  I have received so many messages since the day saying just how wonderful the funeral and service was.  Also thanks to Grace, the celebrant, who carried out the service as requested expertly and with such warmth, just like she was part of our family.  One last thing, thank you for taking care of my darling mum xx

    Mark Rouse replied
    Thank you Anita.
  • 5 Jean Kabasomi 20th Feb 2021

    Great service and support throughout the process. Would definitely recommend

    Mark Rouse replied
    Thank you Jean.
  • 5 Basil Towfiq 15th Jan 2021

    A sincere vote of thanks from the Towfiq family to Mark who administered the funeral of Sinan. The funeral was managed efficiently sensitively and very professionally from start to finish. We could not have wished for a better service than we received from this company. I recommend them highly. Thank you

    Mark Rouse replied
    Thank you Basil.
  • 5 Tracey Pink 15th Jan 2021

    Mark and the team looked after us recently for my dad funeral. They were transparent with prices and we paid exactly what we expected. Communication with them was easy and timely. Getting back to us very promptly when we reached out and preventively when required. They choose a celebrant, Grace, for us who could not have a better person to help us celebrate my dad’s life. I genuinely couldn’t recommend them higher and thank them all.

    Mark Rouse replied
    Thank you Tracey.
  • 5 Michael Lidbury 14th Jan 2021

    Faultless service, very personal and made a very difficult time bearable. Thank you Rouse and Co. When I eventually go I’d be happy for rouse and co to sort me out 👍. Mike lidbury 

    Mark Rouse replied
    Thank you Michael.
  • 5 Clare McVey 16th Dec 2020

    Mark at Rouse and Co. dealt with everything for us without any fuss and with clear information and instructions. He asked questions in a respectful way, understanding our distress. Even though we had little time to organise everything it certainly didn't feel like he was rushing us. He was respectful, kind and understanding, and I was pleased with how everything went.

    Mark Rouse replied
    Thank you Clare.
  • 5 Zoe Evans 14th Dec 2020

    I can’t rate Mark’s and his team highly enough. Mark was so kind and professional during a very difficult time for your family (& global pandemic). He went out of his day to make us comfortable and supported. 

    Mark Rouse replied
    Thank you Zoe.

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
10 Forestdale Shopping Centre
Featherbed Lane
Addington
Croydon
CR0 9AS

Latest Verified Reviews

Mark Halfacre 20th Apr 2021

Mark at Rouse and co provided an excellent professional and personal service. He was recommended by a friend and I can see why. My dad’s funeral was a lovely tribute to him and much thanks goes to Rouse and Co.

Tina Andy 9th Apr 2021

From start to finish Mark was always on hand to help with anything, no matter how small. What was a very difficult time was made all the more easier knowing that he was always there to help. Wonderful customer service. I would highly recommend them if you should ever be in such a sad situation.

Jodie Grange 4th Apr 2021

Mark made the extremely difficult process of a funeral a lot easier and handled everything with such professionalism. I couldn't be more thankful. 

Reviews
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