Rouse & Co. Independent Funeral Directors

67 reviews

Rouse & Co. Independent Funeral Directors, Croydon, funeral director in Croydon Rouse & Co. Independent Funeral Directors, Croydon, funeral director in Croydon Rouse & Co. Independent Funeral Directors, Croydon, funeral director in Croydon
COVID-19 measures: Please be aware that restrictions are in place. Please call the funeral home to discuss the specific measures that they are taking during this challenging time.
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£1,234.56 estimate
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An independent funeral directors in Croydon, serving the local community with bespoke funeral arrangements.

Latest Verified Reviews

Lisa Field 9th May 2020

Kind and compassionate in all communications and at the Chapel. What lovely people, thank you for making a hard task a whole lot easier. The Field Family

Bridget Ogbogbo 7th May 2020

Very supportive and considerate. Made a very difficult time seemless & effortless. I felt so blessed for choosing them.. Premium personalized service at  very affordable price. Right from our first  contact  Mark  was very reassuring and proffessional. Took the whole process of planning  including all the necessary paperwork.  Me and my family owns him a web of gratitude. God bless you Mark..

kevin Behan 7th May 2020

When we lost my dad beginning the search for a funeral director just seemed a hard task when we were feeling vulnerable, and wanting to make the right choice. It was the last thing we wanted to be doing. We called a couple but it didnt 'feel' right - so we spoke to our local priest who knew my dad and he recommended Mark. From the off Mark was very kind and had a genuine manner. He talked with compassion all the way through the process, and clearly, so we felt looked after. He was in contact with us whenever we needed something, and never felt like he was in a rush to be somewhere else. Thanks Mark for everything, you made what was a terrible time much more bearable.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
10 Forestdale Shopping Centre
Featherbed Lane
Addington
Croydon
CR0 9AS

About Us

Rouse & Co. Independent Funeral Directors in Croydon are available around the clock, ready to help arrange bespoke funerals for the local community.

Carrie-Anne, and Mark Rouse have close to four decades worth of combined experience and together with their caring team they are able to assist in any funeral; whether that be a traditional religious funeral or celebrations of life.

Rouse & Co. Independent Funeral Directors are ready to help arrange everything from bespoke hearses, including horsedrawn, motorcycle and more options, through to professional videography and photography.

They can arrange for memorial jewellery and keepsakes to be crafted. They are also able to provide unique and personal headstones and monuments for your loved one’s grave.

Their funeral home in Croydon has a tranquil chapel of rest as well as private consultation rooms where you can discuss funeral arrangements. They are happy to arrange call outs so you can talk through arrangements in the comfort of your own home.

Call Rouse & Co. Independent Funeral Directors in Croydon today to begin arranging the best funeral possible for your loved one.

Verified Reviews

Verified Reviews

  • 5 Lisa Field 9th May 2020

    Kind and compassionate in all communications and at the Chapel. What lovely people, thank you for making a hard task a whole lot easier. The Field Family

    Mark Rouse replied
    Thank you
  • 5 Bridget Ogbogbo 7th May 2020

    Very supportive and considerate. Made a very difficult time seemless & effortless. I felt so blessed for choosing them.. Premium personalized service at  very affordable price. Right from our first  contact  Mark  was very reassuring and proffessional. Took the whole process of planning  including all the necessary paperwork.  Me and my family owns him a web of gratitude. God bless you Mark..

    Mark Rouse replied
    Thank you Bridget
  • 5 kevin Behan 7th May 2020

    When we lost my dad beginning the search for a funeral director just seemed a hard task when we were feeling vulnerable, and wanting to make the right choice. It was the last thing we wanted to be doing. We called a couple but it didnt 'feel' right - so we spoke to our local priest who knew my dad and he recommended Mark. From the off Mark was very kind and had a genuine manner. He talked with compassion all the way through the process, and clearly, so we felt looked after. He was in contact with us whenever we needed something, and never felt like he was in a rush to be somewhere else. Thanks Mark for everything, you made what was a terrible time much more bearable.

    Mark Rouse replied
    Thank you Kevin
  • 5 Barbara Clarke 2nd May 2020

    I cannot praise Mark Rouse his colleagues and Funeral service enough, for the dedication, care, compassion and untold support that has been given to our family in such difficult times. Mark has gone "over and above" to guide, advise and to help make such a painful time more bearable. Our family would wholeheartedly recommend Rouse &Co Independent Funeral Directors to everyone at their "time of loss". Again heartfelt thanks to Mark and his family.

    Mark Rouse replied
    Thank you Barbara
  • 5 Jonathan Keating 27th Apr 2020

    Mark took care of both my mum and dad’s funerals, the latter being in difficult circumstances, with the utmost professionalism and with compassion. Mark and his wife removed any stress from the process of making arrangements, and their personal touch felt particularly genuine and comforting. I would highly recommend using this independent family run firm when the time comes.

    Mark Rouse replied
    Thank you Joanthan.
  • 5 Ajay Patel 27th Apr 2020

    Mark Rouse was amazing. Nothing was too much trouble. We changed the route to the crematorium the day before the funeral to have stop off at dad's work place and he was more than happy to assist. Answered all my telephone and email queries promptly. On the day he exceeded our expectations. Highly professional and I would definitely recommend. Thanks Mark!

    Mark Rouse replied
    Thanks Ajay.
  • 5 Frank Fernando 20th Apr 2020

    Excellent service from beginning to end showed  great  compassion and  respect with excellent communication. I would highly recommend this company.

    Mark Rouse replied
    Thank you Frank
  • 5 Joana Gomes 13th Apr 2020

    Mark was very friendly, helpful and attentive. He made me feel at ease from the get go and throughout the process during such a difficult time. Highly recommended. Thank you again Rouse & Co. 

    Mark Rouse replied
    Thank you Joana
  • 5 Michelle Sussex 11th Apr 2020

    Mark and Steve looked after my Mum when she passed away 3 years ago and they were so caring, kind and professional and took care of her. My father recently passed away and I could not think of anyone better to look after my dad so I contacted Mark and Steve @ Rouse & Co. My fathers funeral was this week during this pandemic and considering the restrictions they still ensured my dad had the send if he deserved. I’ve even told Mark the owner when my turn comes he has to take care of me. I would defiantly recommended Rouse & Co they are a business just like the next funeral parlour but there is a difference, they genuinely care, they listen and most of all show respect and kindness to both the family and the person who has passed away. Michelle from Croydon 

    Mark Rouse replied
    Thank you Michelle
  • 5 Emma Langhorne 11th Apr 2020

    Mark was very kind, expenses were clear and whole process explained fully. Can't fault them, especially due to current Corvid situation.

  • 5 Lesley Brown 30th Mar 2020

    The caring service was amazing, every little detail, was thought of nothing was to much trouble .so much personal input was given..it was bad enough loosing my mum,but also what’s happening in the world..Mark was so understanding,he made us feel all one big family..so pleased my mum was with Rouse & Co..

  • 5 Christina Costa Pinto 27th Mar 2020

    Mr & Mrs. Rouse are very professionals, attentive, politely, friendly and extremely caring, as well as the rest of all staff. They made us feel assured through out the all process and welcomed 😊 every time we visited the branch or by telephone. They have also supporting us and always have a comfortable word. I will definitely recommend the Rouse & Co to any friend during unfortunate time would need it.

    Mark Rouse replied
    Thank you Christina
  • 5 david Warren 22nd Mar 2020

    I couldn't find  fault  with  Mark .He has a wonderful soothing, understanding ,caring nature and made the funeral process that slightly bit  easier to digest , which when you're grieving isn't an easy task . The price was very competitive , which I also found somewhat soothing too .  Thanks again for a wonderful service ..................

    Mark Rouse replied
    Thank you David
  • 5 Lisa Silcock 20th Mar 2020

    Thank you Mark for your professional and very friendly manner in arranging my sister’s funeral. You are very professional as well as caring.  There was no hard sell and you provided exactly what we wanted. Highly recommended.

  • 5 Ian McIver 11th Mar 2020

    I was impressed with the empathic approach that Mark and his team had with regards the funeral arrangement I had to make Mark was superb at keeping me informed on matters and communicating literally daily. This happened at the both the arrangement stage and during matters on the day of the funeral

    Mark Rouse replied
    Thank you Ian
  • 5 Aarti Sidar 24th Feb 2020

    At a very very sad time - Mark was amazing.  He completely took the edge off what was the most distressing time for us all.  His  care and professional manner was second to none.  If you are reading this please don’t look no further. His services are outstanding.  Sidar Family. 

    Mark Rouse replied
    Many thanks for your kind words
  • 5 Leeverner Dumble 20th Feb 2020

    This is our second time of useing rouse & co  and couldn’t wish for a better person than mark who went out of his way to look after my brother at this very sad time his professional  and very compassionate with what he does we was in contact constantly and be went out of his way to stay open so I could see my brother in the chapel of rest I would just like to say thank you very much mark for what you have done and will be useing you again in the near future xx

    Mark Rouse replied
    Thank you Leeverner
  • 5 Carol Day 9th Feb 2020

    Would highly recommend Rouse & Co. Very professional and personal service.

    Mark Rouse replied
    Thank you
  • 5 gary Handyside 8th Feb 2020

    From the first time that my Mother and I met Mark after losing my Dad, Mark was very friendly and helpful, making a difficult time special. He made the process as simple and easy as possible, nothing was to much trouble for him making it a lot less of a stressful time. Highly recommended.

    Mark Rouse replied
    Thank you Gary
  • 5 kate Routley 5th Feb 2020

    Rouse & Co made the job of planning our Mother’s funeral as easy as possible for us.  Mark was extremely helpful and provided a very personal service, his attention  to detail was second to none and he was always available to answer any questions.  The day of the funeral went smoothly and to plan and it was a pleasure to have Mark help us organise such an important event. Kate and Stephen.

    Mark Rouse replied
    Many thanks for your kind words.
  • 5 Sue Rusk 24th Jan 2020

    Rouse and Co were amazing. They looked after me and my husband, I couldn’t wish for a better service and support from the beginning to the end. They arranged everything and understood exactly what I wanted. I would recommend them to anyone 

    Mark Rouse replied
    Thank you Sue
  • 5 Heather Bloomfield 22nd Jan 2020

    Following the sudden death of my Mum with a Coroners investigation I cannot thank Mark Rouse and his family for making my Mum’s funeral arrangements smooth. Nothing was too much trouble and any last minute worries were smoothed by Mark and Carrie-Anne. Any number of viewings with relatives that had travelled were no trouble and Mum was just so serenely presented in her coffin, it was just what Mum would have hoped for. Mark was just so respectful and professional yet caring, kind and personal, he went above and beyond. Thank you for looking after my precious Mum like she was your own. I am especially glad I chose a small family local company so the personal touch was very welcome. There was absolutely no hard sell. From the printers to the Celebrant and coffin bearers to the care with flowers at the crematorium, it was all worry free. 

    Mark Rouse replied
    Thank you Heather
  • 5 Lesley Lewis 20th Jan 2020

    Under very difficult circumstances, Mark's help and support throughout, made a very sudden and tragic loss much easier to cope with. The kindness shown to the family was appreciated by all. Mark was present every step of the way on the day of the funeral, so everything ran smoothly. The funeral was unique and individual, showcasing the life of a much loved cousin.

    Mark Rouse replied
    Thank you Lesley
  • 5 Ian Holman 13th Jan 2020

    We couldn't have asked for a better service from Mark and his team grace the celebrant was especially good we would have no hesitation in recommending there services to anybody  Kind regards Ian Holman and family.

    Mark Rouse replied
    Thank you Ian
  • 5 Maxine Symonds 2nd Jan 2020

    Mark was kind and helped us every step of the way...I would highly recommend him to all family and friends...

    Mark Rouse replied
    Thank you Maxine

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
10 Forestdale Shopping Centre
Featherbed Lane
Addington
Croydon
CR0 9AS

Latest Verified Reviews

Lisa Field 9th May 2020

Kind and compassionate in all communications and at the Chapel. What lovely people, thank you for making a hard task a whole lot easier. The Field Family

Bridget Ogbogbo 7th May 2020

Very supportive and considerate. Made a very difficult time seemless & effortless. I felt so blessed for choosing them.. Premium personalized service at  very affordable price. Right from our first  contact  Mark  was very reassuring and proffessional. Took the whole process of planning  including all the necessary paperwork.  Me and my family owns him a web of gratitude. God bless you Mark..

kevin Behan 7th May 2020

When we lost my dad beginning the search for a funeral director just seemed a hard task when we were feeling vulnerable, and wanting to make the right choice. It was the last thing we wanted to be doing. We called a couple but it didnt 'feel' right - so we spoke to our local priest who knew my dad and he recommended Mark. From the off Mark was very kind and had a genuine manner. He talked with compassion all the way through the process, and clearly, so we felt looked after. He was in contact with us whenever we needed something, and never felt like he was in a rush to be somewhere else. Thanks Mark for everything, you made what was a terrible time much more bearable.

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