Rouse & Co. Independent Funeral Directors

177 reviews

An independent funeral directors in Croydon, serving the local community with bespoke funeral arrangements.

Latest Verified Reviews

Lesley Brown 23rd Jun 2022

Rouse & Co have done us proud!Great Service  😊 Mark dealt with every detail for my dad,Louise was amazing even the smallest detail all request carried out and more ,to send my dad off. I’ve lost both my mum and dad in 2 years.Rouse & Co helped us through the awful time so friendly Caring & Professional.THANK YOU 

Maureen Timms 16th Jun 2022

The service we received was outstanding! The care and love they showed to our Dad and our family went above and beyond. The team were friendly and helpful and they made everything so special. We would highly recommend.

Veronica Barker 29th May 2022

I would not hesitate to recomend Rouse & Co. The kindness and gentleness shown to me by Mark Rouse was beyond expectations. At an extremely difficult time we were guided through and all our wishes fulfilled.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
10 Forestdale Shopping Centre
Featherbed Lane
Addington
Croydon
CR0 9AS

About Us

Rouse & Co. Independent Funeral Directors in Croydon are available around the clock, ready to help arrange bespoke funerals for the local community.

Carrie-Anne, and Mark Rouse have close to four decades worth of combined experience and together with their caring team they are able to assist in any funeral; whether that be a traditional religious funeral or celebrations of life.

Rouse & Co. Independent Funeral Directors are ready to help arrange everything from bespoke hearses, including horsedrawn, motorcycle and more options, through to professional videography and photography.

They can arrange for memorial jewellery and keepsakes to be crafted. They are also able to provide unique and personal headstones and monuments for your loved one’s grave.

Their funeral home in Croydon has a tranquil chapel of rest as well as private consultation rooms where you can discuss funeral arrangements. They are happy to arrange call outs so you can talk through arrangements in the comfort of your own home.

Call Rouse & Co. Independent Funeral Directors in Croydon today to begin arranging the best funeral possible for your loved one.

Verified Reviews

Verified Reviews

  • 5 Lesley Brown 23rd Jun 2022

    Rouse & Co have done us proud!Great Service  😊 Mark dealt with every detail for my dad,Louise was amazing even the smallest detail all request carried out and more ,to send my dad off. I’ve lost both my mum and dad in 2 years.Rouse & Co helped us through the awful time so friendly Caring & Professional.THANK YOU 

  • 5 Maureen Timms 16th Jun 2022

    The service we received was outstanding! The care and love they showed to our Dad and our family went above and beyond. The team were friendly and helpful and they made everything so special. We would highly recommend.

    Mark Rouse replied
    Thank you Maureen.
  • 5 Veronica Barker 29th May 2022

    I would not hesitate to recomend Rouse & Co. The kindness and gentleness shown to me by Mark Rouse was beyond expectations. At an extremely difficult time we were guided through and all our wishes fulfilled.

    Mark Rouse replied
    Thank you Veronica.
  • 4 Camila Silvetti 20th May 2022

    They took great care of my mum. Very accommodating to our requests and professional. 

    Mark Rouse replied
    Thank you Camila.
  • 5 Jane Brooks 16th May 2022

    Best funeral directors cant do enough for u i would highly recommend brilliant service

    Mark Rouse replied
    Thank you Jane.
  • 5 Avnish Patel 16th May 2022

    What can I say about Rouse & Co Independent Funeral Directors Both Mark and Louise whom we were in regular contact with were so, so understanding and sympathetic. In fact, they seem to know how we wanted our dad looked after and were happy for us to see him anytime and numerous times. Plus they knew somehow what our requirements were for the cremation of dad. How we wanted dad to come home, our puja service, the music to be placed at the chapel and our service at the chapel and involvement with the priest. Being Indian and for Rouse & Co being aware of our culture this really helped. Thank you Rouse & Co for making our farewell to our dad so stressless and pleasant. Kirtash 🙏🏽

    Mark Rouse replied
    Thank you Kirtash.
  • 5 Tracie Beere 13th May 2022

    Rouse & Co Have been very supportive and very understanding with myself and my family at such a sad time in our lives

    Mark Rouse replied
    Thank you Tracie.
  • 5 Linda Henery 8th May 2022

    The sadest day of my life, but a very lovely memorable day, that was down to Mark and his team, very professional, sympathetic, caring and helpful goes above and beyond if he can with your needs, excellent service.

    Mark Rouse replied
    Thank you Linda.
  • 5 Bernadette Murphy 8th May 2022

    There are simply not the words to express our deepest gratitude you were absolutely amazing 

    Mark Rouse replied
    Thank you Bernadette.
  • 5 Antoinette Ajibose 1st May 2022

    No amount of words are enough to express my gratitude to Mark, Louise and the team. Having spoke to three other funeral directors, i knew within the first few minutes that i wanted Mark to take care of my dear sweet dad. Mark said "don't worry, we'll look after Dad" and i knew he would without a doubt. Mark has a very calming and reassuring voice; which is so important in times like this. Mark really loves what he does and takes care of our loved one's in such a thoughtful and respectful manner. I know my sweet dad was treated with dignity and respect in the care of Rouse & Co. I know my dad would have shook your hand and brought you a drink to say thank. Thanks so much for everything. It's a scary and daunting process however; Mark made it feel like he was with me the whole time. All the best, Winston's Daughter, Antoinette. xx

  • 5 Kevin Rees 10th Apr 2022

    Myself and my family couldn't have asked any more from them.They guided us through everything after a very sad and traumatic time for us and made themselves available at all times.I cannot rate them highly enough. Thank you Mark and Louise so much.Kevin &family.

    Mark Rouse replied
    Many thanks for your kind words Kevin.
  • 5 Daniel Giddy 28th Mar 2022

    Rouse and Co provided an amazing service and compassionate and intimate care of the deceased. Was very helpful and informative which was crucial as was my first time in need of a funeral director. I could not conceive of anyone else providing the level of care and diligence shown by Rouse and Co and would very highly recommend their services to any and all I know.

    Mark Rouse replied
    Thank you Daniel.
  • 5 Ian Charlton 27th Mar 2022

    Sadly I had to call back on Rouse and Co the same year to deal with my Mums service. I knew with experience from my Brothers service that Mark would take great care of my lovely Mum. He gave us some fantastic ideas of how to make it special even though we had a budget, it was put together beautifully. I cannot praise the service given to us enough. If you care about someone and want a superb send off with care and dignity then just call into this Funeral Directors and find out for yourself like I did. The big company's don't care the same.

    Mark Rouse replied
    Many thanks Ian.
  • 5 Ian Charlton 27th Mar 2022

    My Brother was very special to my Mum. I called in to Rouse and Co and was greeted by a very humble and kind man by the name of Mark. He made everything seem so easy and took everything out of my hands giving me time to deal with my Mum. Mark called regular to clarify things and confirm that all is fine and in place. The service was performed with professionalism and dignity. Mark organised the celebrant who was a lovely lady called Grace again she was excellent and came to see us to organise the service.

    Mark Rouse replied
    Thank you Ian.
  • 5 marie connery 20th Mar 2022

    Wanna thank mark and Louise so much for doing dad's funeral you always go the extra mile for your clients I appreciate everything you did for dad

    Mark Rouse replied
    Thank you Marie.
  • 5 Monina Malemab 11th Mar 2022

    Sadly, I have to call on Rouse&Co. again less than a year after arranging Dad’s send off. This time it’s for Mama and just as before, everyone @ Rouse has been very helpful, supportive, thoughtful and understanding of all our needs. From dealing with the hospital, the church & crematorium services, the viewings - they have been very flexible, accommodating and there’s always someone at the end of the phone to answer all our queries. An exceptional service in such a sad time. Thank you so so much Mark, Louise & to everyone at Rouse... from the bottom of my heart.

    Mark Rouse replied
    Thank you for your kind words Nina.
  • 5 Jon Hay 6th Mar 2022

    Rouse and co have recently carried out my fathers funeral .   At a difficult time there friendly and totally professional service meant nothing was overlooked and helped me and my family through the day , nothing was to much trouble for them .  Thank you to the whole team !  I would highly recommend there services .  From the Hay Family 

    Mark Rouse replied
    Many thanks Jon.
  • 5 Adriana Martins 21st Feb 2022

    They were very professional with genuine empathy. We were treated with love and respect.

    Mark Rouse replied
    Thank you Adriana.
  • 5 John Wiltshire 20th Feb 2022

    Rouse and co made our sad day much more easier with a beautiful send off for our daughter the care they give is 100% mark is so professional and makes you feel like one of hes own who ever needs a top class funeral directors rouse &co are no1 on the list fantastic

    Mark Rouse replied
    Many thanks for those kind words John. Best wishes Mark
  • 5 Colin Miller 19th Feb 2022

    Rouse and Co are very helpful and nothing is to much trouble for them i would gladly recommend their service.

    Mark Rouse replied
    Thank you Colin Best wishes Mark
  • 5 Linda Henery 19th Feb 2022

    Excellent service provided by Rouse and Co for my mothers funeral. The whole process was handled with complete professionalism and care. All the staff were professional, empathetic and courteous and the service was beautiful. Would highly recommend.

    Mark Rouse replied
    Thank you Linda Best wishes Mark
  • 5 Ruth Everitt 19th Feb 2022

    Rouse funeral directors were fantastic. Helpful,professional, supportive and always happy to answer my questions. Mark you should be proud, just amazing.

    Mark Rouse replied
    Thank you Ruth. Best wishes Mark
  • 5 Marc Boothe 17th Feb 2022

    Personal approach and nothing was ever too much trouble.  Professional and discreet at the same time which is difficult to achieve but Mark Rouse managed.  We would not hesitate in recommending.  Thank you!

    Mark Rouse replied
    Thank you Marc.
  • 5 Nicola Gateson 17th Feb 2022

    Mark and the team were outstanding. So helpful, polite, patient and kind. They were there every step of the way and made the whole process much easier then we expected. We will be forever grateful.

    Mark Rouse replied
    Thank you Nikki.
  • 5 Sarah Pritchard 10th Jan 2022

    I cannot fault Rouse & Co who provided the funeral service when my father passed away. They provided a very personal service and were very professional and compassionate. Mark was very caring and helpful and nothing was too much trouble. They made our family feel special and I would not hesitate to recommend them to anyone who wants a personal and compassionate send off for their loved one.

    Mark Rouse replied
    Thank you Sarah.

Address
10 Forestdale Shopping Centre
Featherbed Lane
Addington
Croydon
CR0 9AS

Latest Verified Reviews

Lesley Brown 23rd Jun 2022

Rouse & Co have done us proud!Great Service  😊 Mark dealt with every detail for my dad,Louise was amazing even the smallest detail all request carried out and more ,to send my dad off. I’ve lost both my mum and dad in 2 years.Rouse & Co helped us through the awful time so friendly Caring & Professional.THANK YOU 

Maureen Timms 16th Jun 2022

The service we received was outstanding! The care and love they showed to our Dad and our family went above and beyond. The team were friendly and helpful and they made everything so special. We would highly recommend.

Veronica Barker 29th May 2022

I would not hesitate to recomend Rouse & Co. The kindness and gentleness shown to me by Mark Rouse was beyond expectations. At an extremely difficult time we were guided through and all our wishes fulfilled.

Reviews
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Update

Prices vary by time and day of week