Thornalley Funeral Services Ltd
2677 reviews
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5 Dr Gareth Allen 5th Mar 2024
This is an exceptional family-run and owned business, with a long history of service to the local community. Every aspect of their care, every communication is handled with quiet professionalism and respect. The attention to detail is remarkable and consistent throughout, with understanding and support at every stage of a difficult and sad time. We would like to especially thank Ray and Andrew, Traci and Chris, and our Celebrant Helen for all their kindness.
Thornalley's have a well-deserved reputation for excellence over four decades, and we have no hesitation in thoroughly recommending them.
The Allen family. -
5 Derek Smith 4th Mar 2024
Thornalley were excellent at a very difficult time. Ray and his team were supportive and caring and ensured our mother’s funeral went as well as possible. I would not hesitate to recommend them or use their services again.
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5 Sheryl Kinnear 4th Mar 2024
Absolutely every person we spoke to was polite, respectful, engaging and helpful. Nothing was too much of a problem. Thank you so much to Ray, Andrew and the team, the service was faultless and incredible from beginning to end. Your enduring support was appreciated beyond words.
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5 Lesley Jaggard-Allen 4th Mar 2024
The service for my Mum was beautiful and the support we received throughout the process was warm and thoughtful.
I have appreciated the care and respect my Mum was given and I know she would have been immensely grateful for the guiding hand that was extended to me by everyone at Thornallys.
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5 Colin Denton 4th Mar 2024
Nichola and Peter did a fantastic job with my dad’s funeral. Nothing was too much trouble. They worked closely with us to
Make sure that we got the occasion that both dad and the family wanted.
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5 Roger Collison 4th Mar 2024
From the moment we had to contact them until we had to say goodbye, they kept us in touch. Nothing was too much trouble.
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5 Carolyn Elvin 3rd Mar 2024
Attentive, compassionate nothing too much trouble
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5 Karen Chamberlain 2nd Mar 2024
Sadly both my parents passed within 6 months of each other. We used Thornalley on both occasions. Their arrangements and attention to detail are first class.
Very compassionate, guiding the family all the way. Thank you for your excellent service. -
5 Julie-Ann Southgate 1st Mar 2024
From start to finish Sam and Nicky at Thornalley's have been nothing but sympathetic, professional and caring. The support they gave us during this very difficult time was outstanding.
Julie-Ann Southgate -
5 Amanda Foster 1st Mar 2024
Every step of the way I was informed of everything. They were absolutely amazing. I didn’t have to do anything they made sure everything went smoothly. Thank you so much for all the help and support.
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5 Stephen Ollier 1st Mar 2024
Very good service, everybody so helpfull.
We will always use them in the future -
5 Julie Russell 1st Mar 2024
Absolutely amazing caring and excellent service, such a caring wonderful family and wonderful staff went above and beyond thankyou so much for everything x
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5 Joyce Carter 1st Mar 2024
Everyone at Thornalley were kind and helpful and helped us all through this painful time. We can’t thank them enough.
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5 Christine Rogers 1st Mar 2024
Thornalley’s were so very professional, caring and supportive. Would give 10 stars if they were available. Highly recommended.
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4 Jenefer Willoughby 29th Feb 2024
Everything from start to finish was done with care consideration and respect.
Many Thanks Ray -
5 Sarah Parkins 26th Feb 2024
Exceptional! Immensely kind, compassionate and thoughtful. Superbly professional and for a difficult time we couldn’t have wished for better partners to go through this with. Thank you.
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5 Bill Read 26th Feb 2024
Superb service and support.... Many many thanks .... Bill
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5 Carol Usher 25th Feb 2024
All the people myself and my daughter talked to,treated us with kindness,respect, and were very very helpful, friendly and very professional.
On the day they were professional, respectful,compassionate and caring.
Thank you to everyone
Carol & Family -
5 Philip Hewitt 25th Feb 2024
From the first visit we had with them everyone has been kind, caring and extremely helpful. They made a very emotional time bearable, helping me in every way. Can’t thank them enough.
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5 Beverley Scott 25th Feb 2024
Excellent from start to finish. As a family our heartfelt thanks go to Ray, Andrew and all the team at Thornalley.
To Dean and Andy who looked after us on the day thank you. Your professionalism shone through. Bless you all.
Beverley Scott
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5 Deborah Cooper 24th Feb 2024
Excellent from start to finish very professional and kind.
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5 Martin Green 24th Feb 2024
Excellent service throughout.
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5 David Batterham 23rd Feb 2024
Very professional and compassionate from start to finish, phoned me several times to ask how I was doing and whether I needed anything, would not hesitate to recommend, have used them twice now excellent service on both occasions, all the staff friendly and helpful and the celebrant Nicole did a fantastic job, many thanks Dave and family
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5 Sarah Fayers 23rd Feb 2024
Extremely helpful, compassionate & professional.
Excellent communication regarding every aspect of the arrangements.
Friendly staff & lovely premises. -
5 Malcolm Soltysiak 22nd Feb 2024
From the very start of the preparations and arrangements for the day in question they were very professional and understanding. This made the family very comfortable throughout the day allowing the for the best possible final journey for Eric.