Thornalley Funeral Services Ltd

5 Janet Bowman 20th Jan 2024

We were very impressed with the service we received.   It was so reassuring that my husband was looked after so quickly.    Sam telephoned to confirm details and we made an appointment for the next day to meet him.   The office and staff were very welcoming and immediately put us at ease.   We were made a hot drink and Sam then explained everything so clearly and  we knew exactly what would happen. We then had  a follow up call to confirm and to make sure we were ok.
We would not hesitate to recommend your services.

5 Terry Barlow 20th Jan 2024

Due to the long distance from Plymouth to Kings Lynn all the staff at Thornalley the staff gave the family total support during our recent loss.

5 Toni Hobson 19th Jan 2024

Andrew, Tracey, Claire, Taya and the team were amazing. Our family was dealt with with compassion and kindness, keeping us up to date and guiding us through the process. They took the stress out of what was obviously a very sad occasion.

Many thanks to you all.

Toni Hobson and family

5 David Moyes 18th Jan 2024

first class from start to finish thank you.

5 Robert Skinner 18th Jan 2024

Caring and professional throughout the entire process. Family are very grateful.

5 Alan Crawshaw 16th Jan 2024

All good thank you 

5 Linda Lloyd 16th Jan 2024

As always very professional but caring staff will always recommend Thornalley 

5 Louise Rogers 15th Jan 2024

Very happy with the support we received from Peter and Nichola at Thornalley Swaffham. I was able to chat through my concerns, discuss options and be reassured all the way. At a time of sadness, you listened patiently to my needs and helped me clarify my thoughts to choose the best plan for us. Thank you, Louise.

5 Claire Marlow 14th Jan 2024

Professional and personal. What more could you want for your loved ones final journey

5 Lynda Sarsby 14th Jan 2024

I cannot praise Thornally enough, the service they gave us from start to finish was excellent, all the staff made a very difficult time so much easier to bear, so kind and respectful. Thank you

5 Erika Juskiene 14th Jan 2024

Everything was perfect,people was very nice...could not expected better,thanks very much

5 David Rumsey 13th Jan 2024

From meeting with Traci & service with Claire and Ray, it made a sad day a lot more brighter. Couldn't fault any thing. Many thanks from us all, for an excellent service.
Dave.

5 Trudy Collins 12th Jan 2024

From start to finish the service we received from Peter and Nicola was exceptional. Nothing was ever too much trouble and Peter insured all our requests were met. His guidance regarding the funeral arrangements was much appreciated as was his sensitivity on all occasions. On the day of the funeral Peter and his team were professional and considerate at all times. As a family we are deeply grateful for the service we received and have already received several kind comments from family and friends. Peter and team should be incredibly proud of a job well done. 

5 Vicky Wheatley 12th Jan 2024

Excellent service. Caring, professional, nothing too much trouble. Would highly recommend.

5 Simon Riches 12th Jan 2024

There aren't enough stars in the rating system to recommend this family business more highly.
The amazing personal care delivered by Nicky and Sam is unrivalled in any company I have ever dealt with.
In such a sad occasion, which is always their business, they made my family feel totally at ease and gave us gracious and dignified treatment on the whole journey.
Amazing!!🙏

5 Cameron Green 11th Jan 2024

Sam and Nikki were sympathetic and caring from the moment we had our first appointment and constantly kept in contact throughout. They are a real credit to Thornallys. Thank you Sam and Nikki. 

5 Richard Bulman 11th Jan 2024

Andrew and his staff were very caring and compassionate .

5 Sheila Williams 11th Jan 2024

A big thank you to Andrew and his team. 
They were very helpful and supportive I can’t thank them enough 

4 Ashley Osborne 8th Jan 2024

Very kind  looked after my little boy

5 Rodney Hicks 8th Jan 2024

Very good throughout,from original contact through to the cremation...Thank you

5 Kathleen Eke 8th Jan 2024

Fantastic service from yourselves. You all went above & beyond. Thank you all so much.
Regards Sue

5 Simon Marten 8th Jan 2024

Very helpful and respectful, guided me through all that needed doing. Always prompt to answer queries and explain our options and helped give our mum the funeral she’d have wanted.
Access to Obitus meant my far-flung family could all listen and choose music from our own homes which really helped get a consensus. Memory giving online was also very easy and convenient. 
Thank you to Andrew Traci etc for all their help. 

5 Dorothy Harris 6th Jan 2024

thank you for a very smooth running time and for helping me through it all at a very difficult time

5 Joanne Rust 6th Jan 2024

We are fortunate that at a difficult time we have such a caring and professional funeral service to take care of our needs. This is the 3rd time in less than 2 years I've used Thornalley's and this time, as previously, their commitment to ensuring we were able to get through this difficult time with as little stress and worry as possible, is second to none.

5 Tamson Clark 6th Jan 2024

Very kind and friendly service. Efficient and reliable. Nothing was too much trouble. Very caring staff.