A W Lymn
Main home: A.W. Lymn Nottingham
7747 reviews
-
5 Rachel Milligan 26th Apr 2020
We were very impressed with the funeral director Dan Barnes. He always rang when he said he would. He was very patient with us when we had to keep phoning up to check things and was very efficient in arranging everything, and with emails etc. We really appreciate all the hard work he did for us.
Chloe Lymn Rose replied
We are glad that you were so impressed and appreciate you taking the time to write these positive words, Thank you, Dan. -
5 Lizzie Tye 26th Apr 2020
I can't thank Mark Chapman (and Julie) enough for their support, compassion and professionalism whilst helping me through the difficulties of arranging my late husband's funeral. Many compromises had to be overcome due to the Covid 19 situation and the help I received around this has been invaluable and although most of the arrangements had to be done via the telephone or email, I never once felt unsupported with decisions and choices which had to be to be made.
Chloe Lymn Rose replied
I would like to thank you Lizzie for your kind words and understanding at this difficult time we are all in, and for entrusting A.W Lymn, Myself and Julia on the day with the care and final Journey of "Bones". Please know that if you need anything at all then please feel free to call me. Thank you, Mark.
-
5 Craig Dyson-Unwin 26th Apr 2020
This is the second time I have used them for my mums and dads funeral they have always provided an excellent service , always in hand to help , and an excellent service at the crematorium provided by lymns , thank you
Chloe Lymn Rose replied
We are pleased that the team at Arnold have once again given excellent service and they join me in thanking you for your kind words. -
4 Marlene Steudel 26th Apr 2020
Very good service in extremely difficult circumstances at present with the Coronavirus. Tina very helpful and considerate.
Would like to see dad's obituary on line be included rather than having to 'search'. Thank you.Chloe Lymn Rose replied
Thank you for your kind words particularly in relation to the helpful and considerate service provided by Tina during this diffiuclt time. We are sorry that you were dissapointed that you had to search for your Dad's online obituary. Normally all obituaries would appear on the first page of this facility but unfortunately, due ot the current Coronavirus situation, their was a large number of online obituaries which regrettably meant that you had to search to find this. -
5 Wendy Grantham 26th Apr 2020
All the arrangements were dealt with very efficiently and sympathetically. Tracey went the extra mile on several occasions. In these difficult times we were able to say goodbye to our loved one with dignity.
Chloe Lymn Rose replied
We are pleased to hear that Tracey went the extra mile to look after you during these difficult times and that she made it possible for you to say goodbye with dignity. Thank you. -
5 Amanda Wheatcroft 25th Apr 2020
The staff couldn't have been more accommodating and understanding. They provided silk flowers, the cars were beautiful and the service perfect. Would definitely recommend.
Chloe Lymn Rose replied
We are pleased that even during these difficult times we were able to help you create a perfect service with beautiful cars and silk flowers. Thank you. -
5 Audrey Graham 25th Apr 2020
We are so grateful to A W Lymn for arranging my father’s funeral as sensitively and smoothly as they did. They turned what could have been a painful memory into a truly beautiful memory, even more beautiful than my mother or myself had imagined. Even our neighbours who were watching have commented on how beautiful and peaceful it was. Thank you once again.
Chloe Lymn Rose replied
We are really grateful to you for taking the time to leave this wonderful review and are pleased that we were able to help you create a beautiful memory rather than the painful one it could have been. Thank you. -
5 Rebecca Baucutt 25th Apr 2020
We were so grateful for the dignity shown to Ted.
Teresa and the others involved showed us great kindness when we said our goodbyes.
Thank You
XChloe Lymn Rose replied
We are pleased that you were treated with great kindess throughout and Teresa joins me in thanking you for these kind words. -
5 Mick Bonser 24th Apr 2020
Any dealings with the company has been courteous and understanding.
Chloe Lymn Rose replied
We are glad that you found the team at West Bridgford to be courteous and understanding, Thank you. -
5 Sally Henshaw 24th Apr 2020
Very professional, but also had a very nice caring approach.
Chloe Lymn Rose replied
We are glad that the team at West Bridgford were both caring and professional and we thank you for taking the time to review our service. -
5 Helen McDonald 24th Apr 2020
Thank you to Mark and his team. He made the arrangements go easily, especially in these uncertain times. I could fault a thin
Chloe Lymn Rose replied
It was my honour to look after you during this sad time and I am glad that I was able to create a good passage for Georgina. Thank you, Mark. -
4 Fiona Minney 24th Apr 2020
The team in the Wollaton branch worked really hard to help me give my Mum the best send-off possible, despite the COVID-19 pandemic, for which I will be forever grateful.
They offered me advice, support and comfort at one of the most difficult times in my life in a professional but personal manner. The staff provided me with compassion and time when I struggled to make decisions or got confused about things due to my extreme tiredness, and endeavoured to satisfy all my requests.
I felt my Mum’s physical being was treated with dignity, respect and loving care. I felt she was safe with them and I trusted them with her. When I went to visit my Mum in the chapel of rest there was an overwhelming sense of peace in the room.
The only reason I haven’t selected ‘Excellent’ was due to very last minute (as in within the 2 hours prior to the hearse arriving at my Mum’s bungalow) telephone calls regarding the length of the funeral service and me having to choose what to omit from the order of service in case we ran out of time. There was also a last minute notification that I would be unable to witness the charging of the coffin - but was then fortunate enough to actually be able to do this anyway.
Overall I would highly recommend A.W.Lymn and would like to thank them for everything they have done for me and my Mum. I will be using them again for my Mum’s memorial service when the COVID-19 pandemic is over.Chloe Lymn Rose replied
It was indeed a pleasure in helping you and your family through what was a traumatic period for you all. We all put our hearts into caring for both your family and your Mum, and I can only sincerely apologise for the last-minute hiccup in terms of timing and scheduling of the service. We were delighted that we were able to schedule the witness charging of the cremator as a final send off. Please accept our warmest wishes to you all. Thank you, Alan. -
5 Elna Inger 24th Apr 2020
Everything about the funeral was handled with great sensitivity and care .
Under unimaginable circumstances nothing was too much trouble.Chloe Lymn Rose replied
Thank you for your kind words, we are gald that you were treated with great care and sensitivity. -
5 Paul Medwell 24th Apr 2020
Excellent service all round at a very difficult time.
Jackie went above and beyond.
I would strongly recommend their pre payment funeral plan service for piece of mind.
Thanks to everyone.Chloe Lymn Rose replied
Thank you for this review . I am pleased that the preplanning and prepaying of the funeral made a difficult time easier to arrange and it was wonderful to see how nicely you honoured your much loved brother. Jackie. -
5 Susan Glazebrook 23rd Apr 2020
Lymns have been extremely helpful and sensitive at this difficult time. Their service has been excellent and I particularly want to give a big thank you to Tina and Richard for all their help
Chloe Lymn Rose replied
We are glad that the team at Long Eaton have been extremely helpful throughout and they join me in thanking you for your kind review. -
5 Jacques Jean 23rd Apr 2020
Very happy with the service patience and compassion at such a difficult time. I can't speak highly enough for the support offered. Jane was amazing and took the stress away. Would recommend to anybody. Liz Jacques
Chloe Lymn Rose replied
We are glad that Jane was able to take some of the stress away for you and that you were very happy with all that she did. -
5 Nikki Wyville 23rd Apr 2020
We’ve have used this company for all of our family members and they have treated them with dignity and respect.
Jackie and the team have been absolutely amazing keeping intouch with us about when mum would arrive and the details about the funeral. I’m very grateful for that it made me feel that she was safe and looked after really well.
Truly grateful
Great team
Thank you so much from me and the family
xx
Chloe Lymn Rose replied
Thank you Nikki for taking time to leave this lovely review. I am glad that you felt we kept your mother safe and well looked after and I really appreciate your kind words. Jackie. -
5 Catherine Mahon-Gibbons 23rd Apr 2020
A W Lymn have been supportive and understanding at this very difficult time.
Mark Collishaw was always there on the telephone or via email to answer our questions with empathy and understanding.
Many thanks.
CatherineChloe Lymn Rose replied
I am glad that my empathy, guidance and support made this difficult time a little easier for you and I am grateful to you for your kind words. Thank you, Mark. -
5 Julie Adey 22nd Apr 2020
Excellent service & easy to use
Chloe Lymn Rose replied
It was my pleasure to of arranged Kathleenâs funeral for you Julie and I am pleased that you were happy with everything I did. Thank you, Caroline. -
5 Lindsay Stevens 21st Apr 2020
We found the staff at AW Lymn to be professional and helpful both prior to and during Mum's funeral ceremony. Andrew, Jane and colleagues were courteous, good humoured and respectful providing the appropriate information and details in a timely way. Mum's casket was absolutely beautiful and the flower arrangement on top was a kind and lovely touch. Thank you to everyone for making Mum's funeral poignant and tasteful. Given the difficult circumstances and restrictions in place owing to Corona virus, my family and I are grateful for the effort put in to help make the ceremony a memorable one nonetheless. I would highly recommend AW Lymn to anyone looking for a bespoke approach with those extra little touches that make all the difference on the day.
Chloe Lymn Rose replied
Thank you for taking the time to leave this kind and detailed review of the service provided by thre team at West Bridgford, it is lovely to know that despite everything that is going on we have been able to help you create a poignant and tasteful service in memory of your Mum. Thank you. -
5 Joanne Smedley 20th Apr 2020
A.W LYMNS has been amazing to me helping me to sort out mums funeral , as her death has come at a difficult time they've supported me through it and has been very helpful , thanks guys for your support.
Chloe Lymn Rose replied
I would like to send my thanks to you Joanne for the lovely comments you have made and I am pleased that we could support you at such a difficult time. I am always here if you need anything and if I can offer further assistance then please feel free to call me and I will be happy to help. -
5 Paul Grace 20th Apr 2020
Caroline proved very helpful and sensitive.
Chloe Lymn Rose replied
We are glad that Caroline was helpful and sensitive during this difficult time and we are grateful to you for leaving this review. -
3 Elaine Wilkinson 20th Apr 2020
The family feel that for the service’s provided on this occasion the cost was on the high side. We were disappointed that the funeral director didn’t walk in front of the hearse at the house as is a tradition for most. The family felt it would have been better if the van the director was using on this occasion had not been in front of the cortège but following it. Lastly they felt a bit rushed at this sad time.
Nigel Lymn Rose replied
We are very sorry that at this sad time you felt certain parts of the service provided by our family company were lacking, for that I apologise. During this pandemic we have reduced our professional fee and unfortunately, in order to self distance and protect our staff, we cannot send two members of staff to travel in one vehicle. On this occasion I accept the funeral director probably made a poor call by parking his transport immediately outside the house rather than a little way down the road to enable him to page the funeral away from your home address. He does however inform me that he went ahead of the hearse to the cemetery, parked, and walked in front of the hearse a considerable distance to the graveside. He is also very sorry that you found the funeral a bit rushed. As you had specified that you did not require a Celebrant or a Minister of Religion to take the service our funeral director Russell, provided a short service of committal and read a poem in memory of Winifred which would ordinarily not have been his responsibility. Once again I am so sorry that due to government guidance the number of people allowed at the funeral had to be so restricted. -
5 Rachel Brown 20th Apr 2020
On behalf of my family I would like to express our appreciation and gratitude to A W Lymn Nottingham and in particular to Jackie. From the beginning their service, sensitivity and help have been outstanding, particularly in these current difficult times. You did our dad proud. Thank you.
Chloe Lymn Rose replied
Thank you for your understanding of the restrictions currently in place, I am pleased that even with these I was able to do your Dad proud. Jackie -
5 Carol Palmer 20th Apr 2020
Such a caring company even in these testing times. Thanks Fiona for everything and to Mick for caring for us on the day.
Chloe Lymn Rose replied
It was my pleasure, as always, to offer help and support during the current situation and it was lovely to meet you Carol yesterday morning when you dropped off the coffin spray. Take care, Fiona.