Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5David Boniface21st Oct 2021
They are just what you need in your hour of need. Very good service all around.
5Sandra Buckley18th Oct 2021
Excellent service from Andrew and the team. We received a professional and personable service for which we could ask no more. Andrew took care of everything from the planning to guiding on the day. Very pleased with service.
5Melanie Watson18th Oct 2021
Thankyou so very much for all that you have done for us during a very difficult time.
All your staff are very helpful and nothing is to much. When ever we have had a question, your staff have been able to answer straight away and if they have said they will do something, it has been done when they said they will do it. Thankyou all very much.
Kind regards
Mark and Mel Watson
5John Titcomb18th Oct 2021
the staff were so caring and professional. Nothing was too much trouble, i cannot recommend your company highly enough.Many thanks.
5Irene Flynn17th Oct 2021
Thornalley could not have been more helpful or more professional. They made a very difficult time as easy as possible.
5Robert Jarrald17th Oct 2021
Very professional and caring. A lovely team doing a difficult job. Thanks for everything.
5Linda Yate16th Oct 2021
They gave my dad the repect he deserved and made the whole day special I was well impressed
Thank you so much
5Teresa Allen16th Oct 2021
Outstanding service thank you so much it was perfect .
5Hilary Cox16th Oct 2021
Very helpful and kind and caring
5Peter Dix15th Oct 2021
And very helpful, caring, when asked any questions
5Leonard Cullen14th Oct 2021
So caring thoughtful and just amazing thank you
5Karen Dodman14th Oct 2021
We cannot thank Thornalleys enough for all there support through a very difficult time. All staff are so polite and helpful. We would also like to say a very big thank you to Ray Thornalley who supported us on the day of the funeral
5Andrew Dade11th Oct 2021
Very supportive throughout paying attention to detail at all times.
4Derrick Hazell11th Oct 2021
The service was very good could not fault l
It in any way, it was fantastic and to the best standard.
A big thank you Mr Hazell.
5Margaret Parker10th Oct 2021
With out a doubt Thornalley are kind, considerate and above all caring I would recommend their services with no hesitation
5Dean Carus10th Oct 2021
The service was fantastic absolutely recommend to any one go to thournally always there to help in contact regular in my personal view outstanding and respectful
5Colin Manning10th Oct 2021
I cannot praise Ray and his staff highly enough for the thoroughly professional service they gave . From the initial advice and sympathetic help given when making the funeral arrangements to the excellent presentation on the day , everyone at TFS was fantastic. I would happily recommend this company to anyone if they they are looking for a first class family business providing top quality service .
5Kathleen Wallis9th Oct 2021
Everything was dealt with, so carefully and respectfully. Every question answered and requests followed through.
5Belinda Sutton8th Oct 2021
Thank you to everyone at Thornalley funeral services for the amazing kindness and support,they have given us during such a very difficult time. The whole tram were amazing.
5Egle Barkauskaite8th Oct 2021
Thank you so much to Andrew for being nothing short of amazing - he was kind, supportive, advised us really well and checked up on us at all times.
You have made a very difficult time for us a lot easier.
- Egle and Family
5Jacqueline Kitch8th Oct 2021
Very professional services. Andrew guided us through every step of the arrangements and also guided us on the day.
Everything went very smoothly. Thank you!
5Lynne Cottam7th Oct 2021
Thornallys go above and beyond their duty as funeral directors… very caring and so helpful…nothing is too much trouble for any concerns you have at the time of losing a loved one.
5Antony Maris5th Oct 2021
The team at Thornalley were superb, thoughtful, helpful and caring in equal measure. Not living locally made things difficult but the team were simply great in guuiding me through the challenges, timings and deadlines with not once making me feel under any pressure. Nothing was too much trouble and they were willing to make sure even the strangest requests were met and made the day itself, while difficult personally, work seamlessly. Cannot thank them enough.
5Joanne Dixon4th Oct 2021
Thornalley Funeral Services are a very professional company from start to finish would highly recommend there services. 10/10
5Jane Kemp3rd Oct 2021
Andrew, Traci & the team actually felt like an extension of our family helping us to organise Mums funeral. At such a difficult time, what more could you ask for?
Professional, caring, thoughtful. Brilliant
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
David Boniface21st Oct 2021
They are just what you need in your hour of need. Very good service all around.
Sandra Buckley18th Oct 2021
Excellent service from Andrew and the team. We received a professional and personable service for which we could ask no more. Andrew took care of everything from the planning to guiding on the day. Very pleased with service.
Melanie Watson18th Oct 2021
Thankyou so very much for all that you have done for us during a very difficult time.
All your staff are very helpful and nothing is to much. When ever we have had a question, your staff have been able to answer straight away and if they have said they will do something, it has been done when they said they will do it. Thankyou all very much.
Kind regards
Mark and Mel Watson
NAFD Member
SAIF Member