Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Carol Monaghan23rd Mar 2024
Thornaleys did everything we asked for in the funeral process expertly and also some extra without being asked.
Were polite,helpful & supportive all the way through the proceedure.
5Anne Norman23rd Mar 2024
Very professional, compassionate service.
From our first visit to the Funeral everyone was so kind. Kept us fully informed through a difficult time.
5David English21st Mar 2024
Did more than was asked brilliant service could not of wished for a better service many thanks to Ray and team for making things possible
5Marian Stafford18th Mar 2024
My family has always turned to Thornalley funeral services to help at these most sensitive times because of the most professional way that everything is dealt with from start to finish by the Thornalley team. They are to be congratulated for their ability to put clients at their ease but, at the same time, to organise a respectful funeral with great attention to detail.
5Richard Hendry18th Mar 2024
At a time when it is so difficult to think clearly,Thornally Funeral Service Services guided us through the whole complexity of arranging a service and cremation with kindness and understanding.
5Paul Carter18th Mar 2024
Absolutely perfect, fantastic staff made a difficult time much easier. Thank you all
4John Sutcliffe17th Mar 2024
Very efficient and thorough - many thanks.
5Susan Sainty17th Mar 2024
Everyone I dealt with was so kind, caring and helpful. Can’t speak highly enough of the service I received, at a difficult time.
5Sarah Dunn16th Mar 2024
Everyone at Thornalleys made this painful situation more manageable .
The support from the beginning, collection of dad , meetings , phone calls , planning and just making sure the stress was taken away - they did all of this .
Thank you so much for helping us give our dad a lovely funeral .
5Ellen Branham16th Mar 2024
Excellent from start to finish. Thankyou
5Elaine Rouse15th Mar 2024
I would like to thank Andrew and his colleagues at Thornalley for their support, kindness and compassion at what has been an emotional time for myself and my family after the devastating lose of my Husband. Thornalley did an amazing job looking after my Husband and nothing seemed like too much trouble if myself or my family needed support.
On the day of the funeral, Andrew and his team were very professional and helped us say goodbye with a lovely service they helped us plan.
I can't thank them enough and I would highly recommend Thornalley.
5David Park14th Mar 2024
Thornally have helped me with both mu mum and dad's funeral. Sensitive, sympathetic and professional. Thankyou
5Martin Greene14th Mar 2024
So caring and thoughtful. They made a sad day better and took care of everything
Thank you
5Mervyn Waite12th Mar 2024
Excellent service from start to finish. Nothing was to much trouble. Everyone was very helpful.
5Joanne Nicholas11th Mar 2024
Professional and compassionate. Everything went smoothly and on time. I would highly recommend Thornealley to care for your loved one when passed.
5Christopher Barney8th Mar 2024
Looked after from start to finish with help and support through a very difficult time.
Polite, courteous, professional at every turn of events.
5Christopher Blower8th Mar 2024
We have entrusted several of our family member with Thornalleys service. They supply a first class service with a dedicated sympathetic team to help us through the difficult times.
5Cheryl Chapman7th Mar 2024
Thank you for a friendly, efficient and caring funeral arrangements. The support you gave us as a family was very much appreciated and has helped us greatly during a sad time.
5Dr Gareth Allen5th Mar 2024
This is an exceptional family-run and owned business, with a long history of service to the local community. Every aspect of their care, every communication is handled with quiet professionalism and respect. The attention to detail is remarkable and consistent throughout, with understanding and support at every stage of a difficult and sad time. We would like to especially thank Ray and Andrew, Traci and Chris, and our Celebrant Helen for all their kindness.
Thornalley's have a well-deserved reputation for excellence over four decades, and we have no hesitation in thoroughly recommending them.
The Allen family.
5Derek Smith4th Mar 2024
Thornalley were excellent at a very difficult time. Ray and his team were supportive and caring and ensured our mother’s funeral went as well as possible. I would not hesitate to recommend them or use their services again.
5Sheryl Kinnear4th Mar 2024
Absolutely every person we spoke to was polite, respectful, engaging and helpful. Nothing was too much of a problem. Thank you so much to Ray, Andrew and the team, the service was faultless and incredible from beginning to end. Your enduring support was appreciated beyond words.
5Lesley Jaggard-Allen4th Mar 2024
The service for my Mum was beautiful and the support we received throughout the process was warm and thoughtful.
I have appreciated the care and respect my Mum was given and I know she would have been immensely grateful for the guiding hand that was extended to me by everyone at Thornallys.
5Roger Collison4th Mar 2024
From the moment we had to contact them until we had to say goodbye, they kept us in touch. Nothing was too much trouble.
5Carolyn Elvin3rd Mar 2024
Attentive, compassionate nothing too much trouble
5Karen Chamberlain2nd Mar 2024
Sadly both my parents passed within 6 months of each other. We used Thornalley on both occasions. Their arrangements and attention to detail are first class.
Very compassionate, guiding the family all the way. Thank you for your excellent service.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Carol Monaghan23rd Mar 2024
Thornaleys did everything we asked for in the funeral process expertly and also some extra without being asked.
Were polite,helpful & supportive all the way through the proceedure.
Anne Norman23rd Mar 2024
Very professional, compassionate service.
From our first visit to the Funeral everyone was so kind. Kept us fully informed through a difficult time.
David English21st Mar 2024
Did more than was asked brilliant service could not of wished for a better service many thanks to Ray and team for making things possible
NAFD Member
SAIF Member