Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Jackie Joy-Daw19th May 2024
Cannot thank all the staff enough for their compassion and help in ensuring the day went flawlessly
5Carole Baldry18th May 2024
Very professional and caring
5Adrian Young-Yallop17th May 2024
Excellent service from this team, was very dignified and followed my every wish, they looked after my Mum and the family every step of the way.
5Deborah Panks16th May 2024
I would definitely highly recommend Thornalley Funeral Services to all, such a professional thoughtful caring company, nothing was to much trouble and their help and guidance was so much appreciated, a big thank you to Liam and all the staff at Kings Lynn for their help every step of the way x
5Michael Hallinan16th May 2024
We moved to Kings Lynn four years ago, and when our elderly Mother passed away aged 98 we needed to find a very good Funeral Directors. Our neighbour who has lived in Kings Lynn for over forty years didn`t hesitate to recommend Thornally Funeral Services Kings Lynn branch. We met with Mr Andrew Thornally who was very professional, polite, and friendly, and immediately put our minds at ease. The four ladies who greeted us at reception, were immaculately dressed, and could not do enough to help us. The funeral was carried out with precision, and the companies pall bearers were faultless. We have no hesitation in recommending this company to anyone in need of long established family run Funeral Directors, who offer the personal touch.
Mr Mike Hallinan.
5Kathleen Dubois13th May 2024
Thank you to your team,at thornalley funeral service kings Lynn , throughout the whole journey from start to finish you’ve been excellent, you all gave des the send off , my friend deserved ❤️
5Robert Chenery11th May 2024
As usual the service provided was very professional from everyone involved in the company nothing is too much trouble for them.Thanks Janice /Robby Chenery.
5Naureen Suckling10th May 2024
Excellent service all the way
Thank you Andrew and all your team
Naureen and Gill
5Susan Martin6th May 2024
I cannot thank Andrew and his entire staff enough for their professionalism and personalised service during the entire process of arranging and conducting my mother’s funeral. At a time when a family is grieving, to have a group of people like Thornalley guide, and lead you through the process with such grace is invaluable. The attention to detail was remarkable, no matter what we asked they were responsive and attentive to our needs.
5Angus Harper6th May 2024
Wonderful help and direction from a dear group of staff, all of whom are so kind, understanding, and patient. They couldn't have done more.
5Teresa Symonds5th May 2024
Very helpful, always has time if your need to talk.
Very caring staff
5Selwyn Williams3rd May 2024
What a fantastic professional team, they looked our dad and the family with compassion and put us all at ease with their knowledge and support..
5David Beck2nd May 2024
Thank you all at Thornalley,Great family firm who cater for all your needs. Looks after the whole family and the process. Thank you to Ray and Andrew. Also Tracey who guided us through the first part of the process.
5Catherine Greenhill2nd May 2024
The service I received from Thornalley was kind and professional, from the very first meeting right through to the funeral. They are a well organised family team and took a lot of the stress and worries out of a particularly hard and unexpected situation. It's rare and refreshing to find a business that is so on the ball. Much appreciated, Catherine.
5Pauline Sampson1st May 2024
Every detail is perfect . They are very caring and keep in contact with you regularly whilst arranging the funeral to see how you are . If you have any questions you only have to ring them.as I said before EXCELLENT.
5Brenda Bell29th Apr 2024
Fabulous care and attention at every point. Fabulous staff always helpful and great communication between staff and departments.
Thank you you did my Mum proud
Brenda Bell
5Lesley Chandler28th Apr 2024
Absolutely brilliant. Nothing was too much trouble. Talked you through everything clearly. Can't recommend highly enough.
5Iain Remmig-Carter28th Apr 2024
My mum would of been so proud of how you looked after her from the moment you collected her to getting her to the crematorium.
Thornalleys has the most caring group of people I have ever met.I would recommend then to anyone needing there services they are the Best
5Christopher Wright28th Apr 2024
Thornalley's Funeral Directors - what a super attentive and sensitive team, we were guided so expertly to create a memorable final farewell for our dear mother. Thornalley's respected and worked so hard to respect our wishes, I cannot recommend them highly enough. Thankyou
5Michael Rains28th Apr 2024
Throughout the whole process of arranging my wife's funeral all the staff at Thornalley were very helpful and attentive and made the process as painless as possible under the circumstances. Advice was given with regards all aspects of the funeral which was very helpful. Contact was made at every stage to inform me of any progress and needs. A personal thank you to Andrew who was excellent and made the process very personal with his wonderful demeanor and attentiveness. Many of my friends and family who attended the funeral service would second this. Once again a very big heartfelt thank you to all concerned.
5Matthew Laughlin26th Apr 2024
Thornalley provided an excellent service and would have no hesitation in recommending them.
5Susan Hall25th Apr 2024
Smooth from start to finish. Everything under the circumstances was perfect.
So much care and dedication shown. Thankyou for making something so difficult not feel like hard work.
5Elaine Carpenter22nd Apr 2024
An impeccable caring and efficient service-second to none. My father passed away Easter Sunday and we received a p-hone call that evening-so caring and kind.
5Angela Banner22nd Apr 2024
Andrew Thornalley and the entire team could not have been more caring or helpful in dealing with every aspect of my husbands funeral.
Their quiet efficiency and professionalism ensures that everything runs perfectly on the day.
Thank you to Andrew and all of the family and staff.
5Melanie Cowen21st Apr 2024
My mum died very unexpectedly - Thornalley funeral directors looked after mum and the family with the utmost care, compassion and respect. At a very distressing time they made sure mums funeral service was absolutely impeccable with the attention to detail being outstanding - we, as the immediate family cannot thank or recommend Thornalley highly enough
NAFD Member
SAIF Member