Lincolnshire Co-operative
Main home: Lincolnshire Co-op Tritton Road Funeral Service
1355 reviews
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5 Isobel Reeson 23rd May 2020
Very easy to arrange during Covid restrictions by phone and e mail, excellent communication and attention to detail.
Ian Copeland replied
Dear Mrs Reeson, Thank you so much for giving the team at Tritton Road Funeral Home five stars. It is good to know that our attention to detail and communication was to your expectations. I will pass on your kind words to the team. Kind Regards, Ian Copeland Funeral Services Manager. -
5 Vaughan Davey 23rd May 2020
This was a difficult time because Mum died just before the Covid-19 crisis. Due to the waiting list for the Crematorium the lockdown rules kept changing but the Co-Op remained professional throughout, despite having to deal with a situation that had never occurred before.
I could not have asked for better service and would not hesitate to recommend them to anyone unfortunate enough to need their services.Michael Bryant replied
Dear Mr Davey, thank you for your five star review. We are all having to adapt through these difficult circumstances and changing situations which we face. I am pleased all our staff were able to help you through this difficult time and will forward onto my colleagues, your thanks. Kindest regards Michael Bryant Funeral Services Manager -
5 Linda Norris 22nd May 2020
Very accommodating and helpful at what is a terribly stressful time, Michelle could not have been more understanding.
Ian Copeland replied
Dear Mrs Norris, Many thanks for your five star review regarding the funeral services carried out recently. I will pass on your kind words to Michelle and the team at Sleaford. Kind Regards, Ian Copeland Funeral Services Manager. -
5 Peter Stapleton 21st May 2020
Situation handled very professionally & efficiently in difficult circumstances. Cathy Edwards was first class .
Michael Bryant replied
Dear Mr Stapleton, thank you for your five star review. I am pleased that Cathy was able to help you through these difficult times and that you were looked after efficiently and in a professional manner. I will forward your thanks to Cathy. Kindest regards Michael Bryant Funeral Services Manager.
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5 Helene Mackenzie 21st May 2020
Everyone I spoke to was wonderful,so caring and helpful.
Because I do not live in Lincolnshire,my Auntie arrangement were made over the telephone and email. The Funeral Director took time to explained everything clearly and was quick to reply to any email questions I had.
On the day of the funeral the hearse was spotless and Funeral Home team were immaculate and professional.
Lincolnshire Co-op Tritton Road Funeral Service are excellent and provide and amazing service to families.
Ian Copeland replied
Dear Mrs Mackenzie, It is so kind of you to pass on your very kind comments regarding the funeral arrangements for your auntie. It is good to know that the funeral director and team were professional and immaculate. I will pass on your kind words to the whole team. Kind Regards, Ian Copeland Funeral Services Manager. -
5 Kieron Kincaid 17th May 2020
Cathy and her colleagues were really caring. They dealt with every question I had with professionalism and meaning.
Thank you.
Regards
Keiron KincaidMichael Bryant replied
Dear Kieron, thank you for leaving a five star review. I will forward your kind words to Cathy who dealt with your needs in a professional and meaningful manner.
Kindest regards Michael Bryant Funeral Services Manager -
5 Gerard Philip Cross 16th May 2020
Lovely service under the circumstances
Ian Copeland replied
Dear Mr Cross, How very kind of you to leave the team at Tritton Road Funeral Home a five star review. I will ensure you kind words are passed onto them. Kind Regards, Ian Copeland Funeral Services Manager. -
5 Richard Pinnington 15th May 2020
Could not fault them help full in every way staff was great
Ian Copeland replied
Dear Mr Pinnington, Thank you very much for your kind thoughts at this very difficult time. It is good to know that you found all the team helpful in every way. I shall pass on your kind words to all the team. Kind Regards, Ian Copeland Funeral Services Manager. -
4 Robert O'Hara 15th May 2020
We would like to thank Sue for all her help and support during the arrangements for our Mum Molly's funeral. Especially as these were made more difficult with having to organise this over the phone and not face to face as you would normally. Apart from not being able to have the flowers that we ordered previously, everything went smoothly. Thank you. From Bob &Sheri O'Hara
Ian Copeland replied
Dear Mr O'Hara, Many thanks for your kind words regarding the help and support Sue was able to give you during this difficult time, it is very much appreciated. Kind Regards, Ian Copeland Funeral Services Manager. -
5 Christine Ping 14th May 2020
Most caring helpful and caring staff at this most stressful and upsetting time. Talking through all options, going out of their way to make the loved ones funeral the one that they wanted. Would recommend to anyone.
Jess Emmerson replied
Dear Mrs Ping, Thank you for giving our team a five star review. I am pleased that you felt our Market Rasen team were able to support you during this difficult time. I will ensure that I pass on your kind words to the team. Kind Regards, Jess Emmerson (Commercial Support Manager). -
5 Malcolm Sadler 10th May 2020
Very helpful staff,in these very difficult times.
Michael Bryant replied
Dear Mr Sadler, thank you for leaving a five star review. I am pleased you found our colleagues to be helpful during these most difficult of times. I will forward to all concerned your thanks. Kind regards Michael Bryant Funeral Services Manager. -
5 Alan Woodward 10th May 2020
Excellent service. everything was done with professionalism and respect.
Michael Bryant replied
Dear Mr Woodward, thank you for taking the time to leave a five star review. I am pleased you felt that all aspects of the funeral were carried out with professionalism and respect. I will thank all colleagues concerned. Kind regards Michael Bryant Funeral Services Manager. -
5 Barrie Moore 9th May 2020
Was a very well put together funeral considering the circumstances yes l was very pleased with it
Jess Emmerson replied
Dear Mr Moore, Thank you for giving our Sleaford team a five star review. I am pleased to hear that you felt everything was arranged professionally for you. Kind Regards, Jess Emmerson (Commercial Support Manager). -
5 Dawn Burks 9th May 2020
I found the staff at Louth Lincolnshire co op were very polite and helped me through a very difficult time Cathy was very helpful and sympathetic while making plans and I got to have the funeral just how I wanted so thank you to all concerned Dawn Dan and Ryan
Michael Bryant replied
Dear Dawn, thank you for your five star review.
I am pleased that we were able to help you through this difficult time and for Cathy to assist you in making plans to have the funeral you wanted. I will pass on your thanks to Cathy and her colleagues. Regards Michael Bryant Funeral Services Manager -
5 Andrew Parker 9th May 2020
Thank you to Mandy, Mark and the team at Co-op Funeral Home for making my Mum's service as lovely as it could be under the circumstances. Very caring, sympathetic people who have made the whole process 1000 times less painful than I imagined it would be.
Jess Emmerson replied
Dear Mr Parker, Thank you for giving our team a 5 star review. Mandy and Mark are valued members of our team and I am pleased that you felt they, amongst others, were able to support you during this difficult time. Kind Regards, Jess Emmerson (Commercial Support Manager). -
5 peter wathall 9th May 2020
I took a funeral bond out five years ago to cover my wife and myself. Jean has since died and with one phone call everything was put into place.I highly recommend this company. The lady in the office was both sympathetic and caring.
Debbie Staff replied
Dear Mr Wathall Thank you for taking the time to leave a 5 star review. I am pleased to hear Megan and the team at Spilsby were able to help you through this difficult time. I will ensure your comments are passed onto the team. Kind Regards Debbie Staff (Funeral Service Manager) -
4 Paul Murphy 6th May 2020
Very attentive, even is this busy time.
Nothing was to much trouble.Jess Emmerson replied
Dear Mr Murphy, Thank you for your kind words and for taking the time to leave our Scunthorpe team a lovely review. I shall pass on your feedback to our colleagues at Scunthorpe. Kind Regards, Jess Emmerson (Commercial Support Manager). -
5 Gary Dolby 4th May 2020
Very helpful and lovely staff
Michael Bryant replied
Dear Mr Dolby, thank you for your five star review. I am glad you found our staff to be helpful during this difficult time. I will pass on your kind words to my colleagues at Louth. Kind regards Michael Bryant -
5 Susan Taylor 4th May 2020
Arranging a funeral is never pleasant and even more so during this pandemic. Stuart was professional and compassionate throughout, never rushing us or undermining our grief. The whole process ran seamlessly, for which we were very grateful. The ladies we dealt with at the Tritton Road site were very personable. Although we hope not to require their services again in the near future I would recommend the Lincolnshire Co-op Funeral Service to others.
Jess Emmerson replied
Dear Mrs Taylor, Thank you for taking the time to leave our Tritton Road team a 5 star review. We understand that these are unusual times that we are experiencing but I am pleased that you felt supported through this difficult time. Stuart is a valued member of our team. I shall pass on your kind words to our team. Kind Regards, Jess Emmerson (Commercial Support Manager). -
5 Gillian Ponting 3rd May 2020
Respectful....dignified....simple and caring.My family felt comforted by this quiet and empathic service.Thank you
Jess Emmerson replied
Dear Mrs Ponting, Your kinds words are much appreciated. Thank you for taking the time to leave our Lincoln team a five star review. I have passed on your feedback to our colleagues at Tritton Road. Kind Regards, Jess Emmerson (Commercial Support Manager). -
5 Shirley Porter 3rd May 2020
Cathy and Gemma were amazingly supportive at the time my mother died especially considering in the midst of this terrible virus the world is coping with.
Thank you sooo much for all your patience and support.
Regards
Shirley PorterMichael Bryant replied
Dear Shirley, thank you for taking the time to leave a five star review. Your kind words of support will be passed on to both Cathy and Gemma. With all that is happening in the world it is always reassuring you felt supported and that everything was to your expectations. Regards Michael Bryant -
5 Robert Bratley 2nd May 2020
During what are difficult times, everyone looked after us well.
Stuart the funeral director along with his team dealt with everything with great dignity and respect for Mum.
Thank you to you all.Jess Emmerson replied
Dear Mr Bratley, Thank you for giving our Tritton Road team a five star review. I have passed on your kind words to our colleagues at Lincoln. Kind Regards, Jess Emmerson (Commercial Support Manager). -
5 Pamela Hennell 1st May 2020
Many thanks for help and understanding
Jess Emmerson replied
Dear Mrs Hennell, Thank you for taking the time to write such kind words and for leaving our Horncastle team a five star review. I shall pass on your feedback to our colleagues. Kind Regards, Jess Emmerson (Commercial Support Manager). -
5 Barbara Hill 30th Apr 2020
So caring and helpful at a very sad time.
Michael Bryant replied
Dear Mrs Hill, thank you for your five star review, i am so pleased that we were able to help and assist you in this very difficult time. I will forward you words on to Anna at our Grimsby branch. Kind regards Michael Bryant -
5 Barry Schofield 28th Apr 2020
Most cooperative, helpful & understanding.
Would not hesitate to use them again.Jess Emmerson replied
Dear Mr Schofield, Thank you for taking the time to give us a five star review. I am pleased to hear that you felt our colleagues were helpful and understanding. I shall pass on your kind words to our Proctors Road team. Kind Regards, Jess Emmerson (Commercial Support Manager).