Lincolnshire Co-operative
Main home: Lincolnshire Co-op Tritton Road Funeral Service
1355 reviews
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5 Patricia Noakes 28th Aug 2020
Very efficient and helpful in every way
Ian Copeland replied
Dear Patricia, thank you for taking the time to leave a five star review. I am pleased that we were able to help you and will pass on your thanks to all my colleagues.
Kindest Regards Michael Bryant Funeral Services Manager -
5 BARBARA KIRKBY 28th Aug 2020
We can not thank you enough for all you did for us nothing was too much trouble everything looked perfect and all was very kind and polite everything went well in this difficult times of this virus going around and still you gave us all the help we needed once again the family thanks you all ..
Ian Copeland replied
Dear Barbara, thank you for taking the time to leave a five star review. I am pleased that all aspects of the funeral went well and that everything was perfect for you. I will pass on your kind words to Suzie and the team at Alford. Kindest Regards Michael Bryant Funeral Services Manager. -
5 Frances Mantle 29th Aug 2020
The service we had was outstanding. Nothing was to much trouble. Communication was excellent. Alan made sure everything was just as we wanted it. The order of service sheets were of excellent quality. Mum looked beautiful and at peace. We had a 3 hour journey to take mum to her resting place,so Alan also had to communicate with the reverend from a distance. All the arrangements were made, and I had nothing to worry about. All the team were very smartly dressed on the day, and treated mum with respect. I cannot recommend them highly enough.1000000/100000 Thank you for everything. Frances Mantle
Debbie Staff replied
Dear Mrs Mantle Thank you for taking the time to leave a 5 star review. It is lovely to hear that Alan and his team supported your through this difficult time. I will ensure I pass your kind words on the team at Boston. Kind Regards Debbie Staff (Funeral Services Manager) -
5 Nicola & Kevin Mann 25th Aug 2020
We were supported as a family in a sensitive and supportive way by all staff we spoke with, particularly Richard, at Lincolnshire Co-op Funeral Services in Spalding. They offer a professional service and helped us with whatever we enquired about in order to arrange a funeral that was a fitting tribute to Malcolm. Thank you to everyone involved who cared for Malcolm and us from the time you took him into your care and until after the funeral service.
Debbie Staff replied
Dear Nicola and Kevin Thank you for taking the time to write a 5 star review. It is lovely to hear that Richard and the team at Spalding supported you through this difficult. I will ensure your words are passed onto the team. Kind Regards Debbie Staff (Funeral Services Manager) -
5 Barbara Hurst 25th Aug 2020
considering the pandemic is about at the moment, they were very helpful.
Debbie Staff replied
Dear Mrs Hurst Thank you for taking the time for leaving a 5 star review. I will ensure your kind words are passed onto the team at Spalding. Kind Regards Debbie Staff (Funeral Services Manager) -
5 Mark Ogilvie 23rd Aug 2020
The Co-op Horncastle Funeral Home did an excellent job for Mum's funeral this week. The staff were very helpful and considerate at every stage, and made a difficult job doable for me. Like many people, I'd never had to arrange a funeral before, and they helped me through each stage, which helped enormously.
The celebrant they put me in touch with was excellent, and helped us put together a service that everyone thought captured Mum and had just the right tone. On the day, the staff were very professional. Everything went as well as I hoped it would. Nobody wants to have to go through this, but they made it as easy as it can be, I think.Debbie Staff replied
Dear Mr Ogilvie Thank you for taking the time to leave a 5 star review. It is lovely to hear that Vicki and the team at Horncastle supported your through this difficult time. I will ensure your kind words are passed onto the team at Horncastle. Kind Regards Debbie Staff (Funeral Services Manager) -
5 David Quibell 23rd Aug 2020
From first contact to the cremation, the service was excellant.
Debbie Staff replied
Dear Mr Quibell Thank you for taking the time to leave a 5 star review. It is good to hear that the Boston team looked after during this difficult time. I will pass your kind words onto the Boston team. Kind Regards Debbie Staff (Funeral Services Manager) -
5 Louise Siddall 31st Aug 2020
Through this desperately difficult time the service provided was not just professional but I felt personally taken care of. The caring attitude was apparent from the receptionist to the funeral director and every staff member between.
Ian Copeland replied
Dear Mrs Siddall. Thank you very much for your five star review for the team at Tritton Road. It is comforting to know that we provided a professional and caring service. I shall pass on your kind words to all concerned. Kind Regards, Ian Copeland Funeral Services Manager. -
5 Peter Miller 28th Aug 2020
Thank you Co-op for all the care and attention you gave us with regard to my mothers funeral.
The Video of the funeral was first class which gave all mothers friends and relations a chance to with her in spirit if not in body.
Nothing was too much trouble for you and the service was first class. Thank you Marie and all the staff at the co-op funeral department.
Peter B Miller
Ian Copeland replied
Dear Mr Miller
Thank you very much for your kind message to Marie and colleagues and for your five star review. I shall pass this onto all concerned.
Kind Regards Ian Copeland Funeral Services Manager. -
5 Samuel O'Donnell 17th Aug 2020
As unpleasant as it can be having to arrange a funeral for a loved one. The Louth coop funeral directors were very helpful all the way. I'd never think of having to recommend this kind of thing at a relatively young age. Although they were brilliant in handling everything. I would especially like to thank Cathy for her support and understanding. Great service all the way through the motions
Michael Bryant replied
Dear Samuel, thank you for taking the time to leave our Louth branch a five star review. I am pleased that Cathy was able to support you all as a family through this extremely difficult time. I will pass on your kind words.
Kind Regards Michael Bryant Funeral Services Manager -
5 Anna Penelope Moody 18th Aug 2020
I couldnt fault the service given.
Everyone from the gentlemen collecting the body, to the front of house staff have been tremendous, kind considerate and very professional.Ian Copeland replied
Dear Mrs Moody, Thank you so much for taking the time to leave a five star review for the team at our Tritton Road branch. It is good to know that we provided you with a professional service. I shall pass on your kind message to all concerned. Kind Regards, Ian Copeland, Funeral Services Manager. -
5 Nicola Brown 23rd Aug 2020
Even though are requests were simple as that was how my husband wanted it to be. The attention to detail, compassion, understanding and utmost professional attitude was out standing. I dont think we would have been treated anywhere as great anywhere else. Highly recommend Coop funeral care
Ian Copeland replied
Dear Mrs Brown, Thank you so much for taking the time to leave a five star review for the team at our Newark Funeral Home. It is comforting to know that you received a compassionate and professional service. I shall pass on your kind thoughts to the team.
Kind Regards, Ian Copeland Funeral Services Manager. -
5 James Torkington 18th Aug 2020
We just want to say Thank You for the service you gave us, nothing was too much trouble. Michele the funeral director was brilliant very professional. It was a very sad time for us but but the pressure was taken off us, once again thank you so much Jim and Sue Torkington.
Ian Copeland replied
Dear Jim & Sue,
Thank you very much your your five star review. Your kind words are very much appreciated. I will pass this onto the team concerned. Kind Regards, Ian Copeland Funeral Services Manager. -
5 Mary Roberts 14th Aug 2020
Everyone was really respectful and helpful, understanding how emotionally distressed we were to be arranging the funeral of my husband and dad to James.
Nothing was too much for them or any question too silly.
Thank you
Mary & JamesJess Emmerson replied
Dear Mary, Thank you for taking the time to leave our Gainsborough Team a 5 star review. I am pleased that you felt our colleagues were understanding and able to answer all of your questions. I shall pass on your kind words to all the colleagues involved in looking after you and your family. Kind Regards, Jess Emmerson (Commercial Support Manager). -
5 Stuart Fortune 8th Aug 2020
Having worked with the Coop funeral services professionally I was already aware of how good they were so my Mum chose them for my Dad’s service.
We had lots of contact from the Director, Stuart Bell - he was fantastic throughout.
When I had to visit the funeral parlour on Tritton Rd, Lincoln the staff were attentive, respectful and very helpful.
Thank you very muchIan Copeland replied
Dear Stuart, Many thanks for your five star review and kind words. It is good to know that Stuart and the team were attentive and respectful throughout. I shall pass this onto all concerned. Kind Regards Ian Copeland Funeral Services Manager -
4 Carolyn Robbins 14th Aug 2020
Very pleased with all the arrangements and support from the very caring staff.
Ian Copeland replied
Dear Carolyn, Thank you for your kind words which I shall pass onto the team. Kind Regards Ian Copeland Funeral Services Manager -
5 Elizabeth Collins 8th Aug 2020
Very pleased. Made a sad occasion go smoothly and beautifully. Congratulations to the whole team especially as held when COVID 19 restrictions in force.
Michael Bryant replied
Dear Mrs Collins, Thank you taking the time to leave a five star review. I am pleased that you felt everything went smoothly and as you expected under the restrictions in place. I will forward your kind comments to the team. Kindest Regards Michael Bryant, Funeral Services Manager. -
4 Christine Swallow 2nd Aug 2020
Very friendly service. The limitations due to Coronovirus are very frustrating and all adds up to a lack of human touch.
Michael Bryant replied
Dear Mrs Swallow, thank you for taking the time to leave a review. We understand that these are unusual times we find ourselves in but i am pleased that my colleagues where able to assist you through this difficult time. Kindest Regards Michael Bryant Funeral Services Manager. -
5 Carol Ann Shepherd 7th Aug 2020
Very good service, everything attended to with respect and dignity.
Michael Bryant replied
Dear Carol, Thank you for taking the time to leave a five star review. I will ensure your kind words are passed on to my colleagues at Louth. Kindest Regards Michael Bryant, Funeral Services Manager. -
4 louise urry 10th Aug 2020
We choice Gainsborough co-op for mums funeral, as they did our dads just over two years ago. In both cases they listened to what we wanted, but obviously in the current circumstances we couldn’t give mum the send off that we gave dad. Katie was brilliant and was always at the end of the phone to answer any questions. I would recommend them to anyone
Jess Emmerson replied
Dear Louise, Thank you for taking the time to leave us a review. We understand that the restrictions in place, due to the pandemic, are extremely difficult for our families. Please let us know if we can support you and your family further. I am pleased that you felt Katie supported you and I shall pass on your kind words to the Gainsborough team. Kind Regards, Jess Emmerson (Commercial Support Manager). -
5 Christopher Noble 4th Aug 2020
Excellent service from all the staff
Debbie Staff replied
Dear Mr Noble Thank you for taking the time to leave a 5 star review. I will ensure your kind comments are passed onto Sue and the team at Spalding. Kind Regards Debbie Staff (Funeral Services Manager) -
5 Louise Sutton 4th Aug 2020
I am extremely happy with how professional the Horncastle office dealt with all the arrangements. I would like to say Keira and Julie kept me informed of everything.
Thank youDebbie Staff replied
Dear Louise Thank you for taking the time to leave a 5 star review. I am pleased to hear that Keira, Julie and the rest of the team at Horncastle looked after you during this difficult time. I will ensure your lovely words are passed onto them Kind Regards Debbie Staff (Funeral Services Manager) -
5 Cassie Shiels 1st Aug 2020
Thank you for everything
Ian Copeland replied
Dear Mrs Shiels, Thank you very much for your five star review and kind words. I shall pass this onto the team at Sleaford. Kind Regards, Ian Copeland Funeral Services Manager. -
5 Elaine Robinson 28th Jul 2020
Such a lovely team at Spalding and so well managed. Even with current restrictions in place, arrangements were easy to make and nothing was left to chance. We were always treated with compassion and our unusual request to take a 'detour' past a special place on the way to the crematorium, catered for without question or fuss. Professional, compassionate service - even in the middle of the night.
Debbie Staff replied
Dear Elaine, Thank you for taking the time to leave a 5 star review. I will ensure your lovely words are passed onto my team at Spalding. Kind Regards Debbie Staff (Funeral Services Manager) -
4 Joan Bevan 2nd Aug 2020
The arrangements for the cremation were without fault and the service and flowers were beautiful. Nicola was very sensitive and responsive to our needs. Such a pretty setting. Communications for the various online services could be improved however. The Obitus website was not as intuitive as could have been and was cumbersome in parts. Similarly the webcast was not fully successful for all and would be helpful if at least a few days of viewing were included in the initial package. Thank you
Debbie Staff replied
Dear Mrs Bevan, Thank you for taking the time to leave a review. I am pleased to hear Nicola took care of everything for you during this difficult time and I will pass your kind words onto her. We also appreciate your feedback regarding some of the services you received which help us to improve them for others. Kind Regards Debbie Staff (Funeral Services Manager)