Thornalley Funeral Services Ltd
2744 reviews
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5 Susan Chase 26th Jul 2021
Professional & caring. Wonderful support & service from all we had contact with. Would recommend with no hesitation.
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5 Brady Shaw 23rd Jul 2021
Thornalley funerals service is the place to go to give your loved one the perfect send off, from start to finish Andrew and his team were so supportive nothing was to much trouble, the level of professionalism is superb, you can see they genuinely care about the service they provide and i could not thank them enough they made my mums send off beyond perfect everyone who attended remarked on how smoothly and professional the funeral went, I would recommend Thornalley to anyone wanting the perfect send of for their loved ones, it was makes the loss of a loved one seem more comfortingly to know you gave them the best send off possible! X
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5 Desmond Woodcock 22nd Jul 2021
We received excellent service from the start. Mum was collected very swiftly and we were kept updated.
Ray took us through the whole journey and took his time with us. Nothing was rushed and nothing was too much. Ray was in contact a few days before and on the day ensuring we were OK and understood everything. At the funeral Ray was with us all the way through and we were not rushed.
Behind Ray the girls on the phone, in reception were understanding and very helpful. Even the designer for the order of service was caring and understanding.
We as a family cannot thank Ray and his team enough. -
5 Margaret Cousins 22nd Jul 2021
Thank you for such a lovely send off, from the first phone call we had the best help with the greatest sympathy every time. Andrew made us so comfortable and is so professional from the start to finish. We can not thank everyone at Thornalley enough for everything they have done at such a hard time.
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5 David Janku 21st Jul 2021
Everyone at Thornalley are absolutely wonderful and so caring and thoughtful. You took away the pressure of a very sad day and ensured everything went to plan and were always there to help and assist. I would thoroughly recommend Thornalley Funeral Services as so professional yet so empathetic too. Thank you again for all you have done. Helen
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5 Julian Barclay 19th Jul 2021
Brilliant service.
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5 Dr John Day 19th Jul 2021
Thornalley provided a personal and professional service; they were patient and understanding, guiding me through the options with patience and aplomb. In particular, Nicole the celebrant they recommended, provided a beautiful reading of the eulogy and delivery that was faultless.
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5 David Cook 18th Jul 2021
This family business cares, we received excellent service and communication was very good also
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5 Beverley Williamson 17th Jul 2021
Everyone was Kind, considerate and respectful. Many thanks 🙏
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5 Janet Jackson 16th Jul 2021
Five star service.
Lovely compassionate people, especially Nicki and Andrew, who go above and beyond to look after you after you have lost a loved one.
I would not hesitate to recommend. -
5 Laurence Wright 16th Jul 2021
Everything was handled very professionally by all staff. Peter was very helpful from day one. Many thanks to all staff who were involved nothing was to much trouble. We were able to contact them if and when needed. Kind Regards Laurence and Matthew.
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5 Paul Haynes 15th Jul 2021
Excellent service - everything ran smoothly and nothing was too much trouble - thank you
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5 Kay Donoghue 13th Jul 2021
All the staff were helpful and even though I hadn’t met them before,they seemed like real friends and their sympathy seemed genuinely felt.They made a horrible time bearable and the funeral was as cheering as such an occasion can be.
Thank you all very much. -
5 Sheila Shimmin 12th Jul 2021
Thank you for making this time so much more bearable. From our first contact you were all sympathetic without being overly intrusive. You made it all seem so simple and I felt supported all the way. I would gladly recommend you to my friends though I hope I don't have to yet. Again thank you.
In friendship
Sheila Shimmin -
5 Irene Porter 11th Jul 2021
I am lost for words to say how much you all did for me and my daughters.the whole procedure was so thoughtful and kind.the Funeral was far above what I thought it would be.the attention to detail was above and beyond anything I expected.conducted with such dignity.Peter and Nichols were like family.you all deserve the highest praise.Thank you all for making a very bad time bearable.my sincerest thanks.Renee porter
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5 Ann Ford 11th Jul 2021
Respectfull,Helpful,Friendly Service
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5 Vivienne Hubbard 10th Jul 2021
A very professional and kind service throughout. Very accommodating and always kept me informed. Willing to help at any stage. Adapted very well to the stricter circumstances, providing online live streaming of the funeral service for those that could not attend. A wonderful family-run business.
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5 Peter Turner 10th Jul 2021
At this difficult time and first time for myself, to look after someone's affairs & estate, i needed as much help and guidance as possible. Peter looked after us really well, checked up on us regularly without intrusion. On the day everything went smoothly. We would like to thank all staff but especially Peter, for their support, really professional approach through out, kindness & empathy. Will recommended them to everyone
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5 Michael Skeggs 8th Jul 2021
If you could put all these words together ,excellent, brilliant, fantastic , outstanding this would describe the services of thornally funeral services that they give
Thankyou Andrew and your team
I can highly recommend ur services to anyone -
5 Timothy Parker 5th Jul 2021
A very professional and compasionate service, would highly recommend to anyone. A truly family managed business.
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5 Sian Cummings 4th Jul 2021
Could not ask for better care of loved ones.
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5 Lesley Rains 3rd Jul 2021
Excellent service. They genuinely care about the families and provide support for the families throughout this difficult process. Ray is a true gent, nothing was too much trouble and the staff are so caring and supportive. Everything was perfectly arranged for my Mum. Thank you to everyone at Thornalley Funeral Services.
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5 Jean McBain 2nd Jul 2021
The family were very satisfied with every aspect of the process. All those we dealt with were professional, courteous, showed great empathy and could not have done more to help in any way.
I would recommend them to anyone with absolute confidence. Thankyou. -
5 Jennifer Payne 2nd Jul 2021
Would highly recommend this company . Very helpful from start to finish. All staff are lovely and welcoming. Also had phone calls also to make sure I was ok. Thankyou .
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5 Hannah Tall 1st Jul 2021
A professional compassionate service, cannot thank you enough for making a difficult two weeks dignified and knowing my mother was treated with respect and laid to rest in the way our family wished for.