Thornalley Funeral Services Ltd
2798 reviews
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5 Joanne Stewart 29th Aug 2022
Very professional and courteous service. The staff were very supportive and informative enabling the funeral service to go as planned.
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5 Richard Jackson 28th Aug 2022
The service from start to finish was excellent.
Despite the awful rain everything was done to accommodate us with a canopy, it was without fault from start to finish.
Thank you to everyone who made the whole experience possible.
Our sincere regards to all. -
4 Sandra Collop 28th Aug 2022
As a family we have always used your company and always been more than happy with the service we have received
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5 Emma Gayler 27th Aug 2022
Thornalley at dersingham have been absolutely amazing i was so pleased with how they dealt with everything especially how they looked after both me and my husband David would recommend to anyone who loses a loved one they were brilliant mrs Emma gayler
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5 Mariko Kazer 27th Aug 2022
Friendly, caring and attention to detail, everything carried through perfectly. Thornalley is highly recommended.
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5 Nannette Threadgould 26th Aug 2022
They were very kind compassionate and professional under very sad times. Just what was needed after losing my mum suddenly… Highly recommend 🙏
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5 Zoe Miller 26th Aug 2022
Thornalley's were very kind and understanding, they were happy for me to come and see my dad whenever I wanted, and they guided me through the funeral process. Andrew rang me and kept me up to date on the process even though he had just come home from a holiday.
I have only good things to say, they also assisted when my mum passed, so it has come full circle.
I would definitely recommend. -
5 Heather Greenwood 26th Aug 2022
At such a terrible time they are so very helpful and very friendly nothing is to much trouble for them I have so much to thank them for xxxx
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5 Jamie Eggleton 25th Aug 2022
The Thornalley team made an emotional time so much easier to get through, delivered an excellent service and are highly recommended to help get through what can be a traumatic time and experience.
With thanks, and best regards
Jamie -
5 Joy Page 22nd Aug 2022
Nicki and Sam were both extremely helpful throughout the whole process.
We first met with Nicki and she was extremely understanding during the meeting, we felt relaxed and confident that we could take our time answering the questions and that we did not need to rush the process.
Both Nicki and Sam made us feel confident that we could phone at any time with any questions we had. They were very patient and knowledgeable when I rang with questions.
Sam made sure everything ran smoothly on the day.
We are very grateful to Thornalleys and all the staff that we were able to give Peter a very good send off, so thank you Sam, Nicki and the whole Thornalley team from the family of Peter Page. -
5 Stephen Barker 21st Aug 2022
Excellent service, everything made as easy as possible. Nothing was too much trouble. Having a prepaid plan takes the worry of paying for the funeral.
All staff care and are willing to go the extra mile. -
5 Jean Shears 20th Aug 2022
Kind and caring and respectful, they made a difficult time run smoothly, thank you.
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5 Estelle Plumb 19th Aug 2022
Wonderful service from all at Thornalley, very helpful guiding our family through the organising of our wife/mums funeral.
Thank you to all the staff especially Ray and Nicky -
5 Philip Spooner 19th Aug 2022
The staff were very friendly, caring and attentive.
Everything that we were told would be done was done. We were treated very professionally.
The staff all bent over backwards to facilitate our needs and wishes.
Thankyou All! -
5 Ann Boddy 19th Aug 2022
I can't fault the service we received. Kind, considerate, professional, efficient. They went above and beyond.
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5 Andrew Wilkinson 18th Aug 2022
5 stars without a shadow of doubt. Thank you all so much.
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5 Nigel Stonebridge 18th Aug 2022
Professional, caring service Couldn’t recommend highly enough
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5 Eleanor King 13th Aug 2022
I cannot thank them enough , they rang me three times to see how I was explained in detail about the funeral arrangements and the Chapel of Rest was beautifully done and the young lady Tracey who talked us through the funeral was excellent intact every one was excellent certainly recommend them to any one who needs a funeral
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5 Hazel Burrell 16th Aug 2022
Wonderfully handled from start to finish. Very lovely staff. Many many thanks.
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5 Geraldine Dennis 15th Aug 2022
Such kind people, just knew everything would be arranged perfectly. Thank you
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5 Sally Pemment 14th Aug 2022
A very well run , compassionate and professional funeral directors.
I was so well cared for by Traci and Dean mainly but everyone I spoke to was so polite and willing to help.
At this extremely sad time it was comforting. Thankyou Sally and family -
5 Gail Holmes 14th Aug 2022
At a traumatic time in our lives, Thornalley were a shining light of professionalism, kindness and understanding. It was the greatest comfort to feel confidence in their handling of the funeral. They excelled themselves in every stage of the process and we could not recommend Thornalley highly enough. Thank you for looking after our loved one with grace and understanding.
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5 Roy Whybrow 13th Aug 2022
Very professional and compassionate in helping my brother plan his own funeral and supported us in carrying out his wishes.
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5 Tracey Clark 12th Aug 2022
Excellent service as always from beginning to end, everyone very professional and caring. Took great care of all the family.
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5 Francis Marshall 12th Aug 2022
An enormously helpful, sensitive and professional service. Can not be faulted.