Thornalley Funeral Services Ltd

5 Mariko Kazer 27th Aug 2022

Friendly, caring and attention to detail, everything carried through perfectly. Thornalley is highly recommended.

5 Nannette Threadgould 26th Aug 2022

They were very kind compassionate and professional under very sad times. Just what was needed after losing my mum suddenly… Highly recommend 🙏

5 Zoe Miller 26th Aug 2022

Thornalley's were very kind and understanding, they were happy for me to come and see my dad whenever I wanted, and they guided me through the funeral process. Andrew rang me and kept me up to date on the process even though he had just come home from a holiday.
I have only good things to say, they also assisted when my mum passed, so it has come full circle.
I would definitely recommend.

5 Heather Greenwood 26th Aug 2022

At such a terrible time they are so very helpful and very friendly nothing is to much trouble for them I have so much to thank them for xxxx

5 Jamie Eggleton 25th Aug 2022

The Thornalley team made an emotional time so much easier to get through, delivered an excellent service and are highly recommended to help get through what can be a traumatic time and experience.

With thanks, and best regards

Jamie

5 Joy Page 22nd Aug 2022

Nicki and Sam were both extremely helpful throughout the whole process.
We first met with Nicki and she was extremely understanding during the meeting, we felt relaxed and confident that we could take our time answering the questions and that we did not need to rush the process. 
Both Nicki and Sam made us feel confident that we could phone at any time with any questions we had. They were very patient and knowledgeable when I rang with questions. 
Sam made sure everything ran smoothly on the day.
We are very grateful to Thornalleys and all the staff that we were able to give Peter a very good send off, so thank you Sam, Nicki and the whole Thornalley team from the family of Peter Page.

5 Stephen Barker 21st Aug 2022

Excellent service, everything made as easy as possible. Nothing was too much trouble. Having a prepaid plan takes the worry of paying for the funeral.
All staff care and are willing to go the extra mile.

5 Jean Shears 20th Aug 2022

Kind and caring and respectful, they made a difficult time run smoothly, thank you.

5 Estelle Plumb 19th Aug 2022

Wonderful service from all at Thornalley, very helpful guiding our family through the organising of our wife/mums funeral.
Thank you to all the staff especially Ray and Nicky

5 Philip Spooner 19th Aug 2022

The staff were very friendly, caring and attentive.
Everything that we were told would be done was done. We were treated very professionally.
The staff all bent over backwards to facilitate our needs and wishes.
Thankyou All!

5 Ann Boddy 19th Aug 2022

I can't fault the service we received. Kind, considerate, professional, efficient. They went above and beyond.

5 Andrew Wilkinson 18th Aug 2022

5 stars without a shadow of doubt. Thank you all so much.

5 Nigel Stonebridge 18th Aug 2022

Professional, caring service   Couldn’t recommend highly enough 

5 Eleanor King 13th Aug 2022

I cannot thank them enough , they rang me three times to see how I was explained in detail about the funeral arrangements and the Chapel of Rest was beautifully done and the young lady Tracey who talked us through the funeral was excellent intact every one was excellent certainly recommend them to any one who needs a funeral 

5 Hazel Burrell 16th Aug 2022

Wonderfully handled from start to finish. Very lovely staff. Many many thanks.

5 Geraldine Dennis 15th Aug 2022

Such kind people, just knew everything would be arranged perfectly. Thank you

5 Sally Pemment 14th Aug 2022

A very well run , compassionate and professional funeral directors. 
I was so well cared for by Traci and Dean mainly but everyone I spoke to was so polite and willing to help.  
At this extremely sad time it was comforting. Thankyou Sally and family 

5 Gail Holmes 14th Aug 2022

At a traumatic time in our lives, Thornalley were a shining light of professionalism, kindness and understanding. It was the greatest comfort to feel confidence in their handling of the funeral. They excelled themselves in every stage of the process and we could not recommend Thornalley highly enough. Thank you for looking after our loved one with grace and understanding.

5 Roy Whybrow 13th Aug 2022

Very professional and compassionate in helping my brother plan his own funeral and supported us in carrying out his wishes.

5 Tracey Clark 12th Aug 2022

Excellent service as always from beginning to end, everyone very professional and caring.  Took great care of all the family.

5 Francis Marshall 12th Aug 2022

An enormously helpful, sensitive and professional service. Can not be faulted.

5 Jane Wade 10th Aug 2022

I cannot fault the service. Ray and the team were kind, helpful and made the whole process as easy as possible. They kept me really well informed and made regular contact and everything was done exactly as I had hoped.

5 Jane Harney 9th Aug 2022

We can not thank all of the staff for the excellent service and customer care they gave the whole family from start to finish. 
It was a beautiful service and send off, dad would have been very happy with the care and respect shown to him and his family. 

5 Caitlin Bonus 8th Aug 2022

I can’t thank Chapmans & Thornalley Funeral Services enough for looking after my beautiful baby sister, myself & family! 
Nichola was amazing! I can’t praise her enough! She was always there for us all, nothing was too much. She was just a dream and I could not have done this all without her!
The care my sister received was so gentle & respectful, Peter and Nichola did their upmost to get her settled and cosy for a viewing that was sensitive to her & us as a family. It was beautiful, comforting & gave us lots of peace!
Dean was also lovely!
Thank you so much for making the worse situation a peaceful one! 
- Caitlin & Family 

5 Norma Bowen 8th Aug 2022

I can’t praise Thornalley’s Funeral services enough. They were kind and compassionate from the start, helping to organise my Dads funeral from scratch as he’d left no plans. They helped me decide on the most suitable service for Dad, and explained all the options fully. On the day everything went according to plan so I didn’t need to stress about that aspect. And they helped to arrange a specialised taxi for Dads lovely neighbour who was in a wheelchair, otherwise she would not have been able to come and pay her respects. I’d particularly like to thank Andrew and Traci, as well as Steph.