Owens Funeral Services
Main home: Owens Funeral Services
350 reviews
-
5 Holly Ireland 17th Apr 2026
Amazing service from start to end, would highly recommend
-
5 Pam Laidlaw 17th Apr 2026
I would like to say a heartfelt thank you to Alex, Lorraine, and everyone at Owen's Funeral Directors for everything they have done for me and my Jimmy.
From the very beginning , they showed such genuine care, and kindness, and understanding.
They guided me though one of the hardest times in my life with such compassion and patience, nothing was ever too much trouble.
Alex, Lorraine, and the whole team treated my husband Jimmy with such dignity and respect, which meant more to me than words can say.
I truly felt he was in the very best hands.
The kindness and support they have shown me has meant the world.
I will never forget everything you have done for me.
Thank you from the bottom of my heart.
Pam xx -
5 Kevin Laidlaw 15th Apr 2026
This was all new to me made me feel at ease talked me through everything really looked after my mum while she was resting made her look absolutely beautiful guided my mum on her way the way she would of wanted lovely people would recommend without a doubt ❤️
-
5 Michelle Wiggins 13th Apr 2026
I couldnt of asked for anymore from these guys, from the minute i stepped inside to enquire about the funeral to the minute they dropped myself and family off at the wake they were amazing,nothin was a problem for them and we as a family couldnt have done any of it without them,friendly, caring and professional, highly reccomended.
-
5 Julie Swift 7th Apr 2026
Second time with Owens. They are very professional and friendly. Made the whole process very easy.
-
5 Caroline Rocks 27th Mar 2026
Came across Owen's website looking for a funeral director for my father's funeral. Their website was laid out well, information was clear. I did not approach them in advance and my first face to face interaction was with the funeral operatives who took my father into their care in the middle of the night. Professional, kind and compassionate and timely.
The following morning I called Owens and spoke to Alex, our funeral director, who runs this company with her mother. My family and I went in to make arrangements. Alex sent a list of questions for us to discuss before our appointment..eg limo numbers, coffin types, flowers, clothes, it was a comprehensive list that covered everything. To discuss everything before we attended to make arrangements, was extremely helpful saved time and we were all in agreement! The premises are bright airy and modern and we sat i front of a co.fortable fire on a cold day. Before we left Alex asked what music dad liked..in unison we replied country and western, Alex replied oh thats good Ill play some for him while he is with us! We took clothes in and dad's favourite aftershave. We chose not to view but the option is there.
The day of the funeral Alex arrived at the house, her uniform was splendid, the funeral operatives were excellent, our lovely driver was so respectful but had a quietly fab sense of humour, needed to deal with my family. The celebrant,Jeanette was organised by Alex and comes highly recommended. Alex skilfully and compassionately guided us through the whole process and my family and I could not be more grateful. I highly recommend using Owens Funeral Service for professionalism, compassion and value for money. Thank you for making a sad process and easy one.lorraine Murphy replied
Hi Caroline, Thank you so much for taking the time to leave such positive feedback on your journey with ourselves. We appreciate your kind words and know that this will help other families in need have the guidance needed when making funeral arrangements. We believe we take care of our lovely families to the highest standard just as you deserve and your kind words really do showcase our care and compassion so thank you. Take care and best wishes Alex, Lorraine and the Owens team xx -
5 Paula Mountford 26th Mar 2026
I cannot thank Lorraine and Alex and the team at Owens funeral directors enough . In a time of emotional upset and grief they were absolutely professional and caring from the out set . The service was beyond our expectations, kind and caring and nothing was too much to ask . They guided us through a difficult time and I cannot thank them enough . From the bottom of our hearts we can’t thank you enough .The Mountford family ! ❤️
lorraine Murphy replied
Hi Paul, Thank you so much for taking the time to express your heartfelt thanks and for sharing your appreciation to ourselves. The pleasure was all ours to look after your lovely dad and family during such a difficult time to navigate. Take care and best wishes Lorraine, Alex and the Owens team x -
5 Jacky Brookes 26th Mar 2026
we found Lorraine and all the staff at Owens, very helpful, supportive and empathetic. They went above and beyond to help in every way possible. We would highly recommend Owens.
lorraine Murphy replied
Hi Jacky, Thank you for taking the time to leave such a kind review. Your expressions of thanks mean so much to us. Take care and best wishes Lorraine and the Owens team x -
5 Jane Jackson 26th Mar 2026
Dad’s Funeral was Beautiful. Everything went so well from the moment Dad was in Owen’s till his final journey.
We couldn’t have asked for more. All made so perfectly special by all the Amazing staff at Owen’s who we couldn’t fault.
Thanks to you all xlorraine Murphy replied
Hi Jane, Thank you for your kind words and expressions of thanks. The pleasure was all ours to look after you lovely dad and family during such a difficult time. Take care and best wishes Lorraine, Alex, Mike and the Owens team -
5 Robert Sim 26th Mar 2026
I cannot highly enough of Lorraine and all the staff at Owens Funeral Services. The care and compassion they shown to my late father was exceptional.
lorraine Murphy replied
Hi Robert, Thank you so much for taking the time to leave a lovely review. Your kind words mean so much to us. Thank you Lorraine, Alex and the Owens team -
5 Kevin Ramsden 16th Mar 2026
We recently used Owen’s Funeral Service for our dad’s cremation.
From the moment we stepped into Owen’s Funeral Service in Liscard Village and met Alex we knew our dad would be taken care of in the most respectful way and our family would be well looked after.
Alex went above and beyond to make sure each and every detail was perfect, she made the saddest time of our lives a little more bearable.
The professionalism from Alex could not have been any better, her kindness, thoughtfulness and reassurance was exemplary.
We would 100% recommend Owen’s Funeral Service.
On the day of our dad’s cremation 12th February 2026 Alex and the team were caring and supportive to our family.
We are heartbroken to have lost our dad (Ted) but so grateful to Owen’s and Alex for making everything so much easier during those first few painful weeks.
You offered us the best advice and our wishes were met at all times.
Thank you for everything Alex.
A personable approach is always what you need in these very sad times.
You deserve a 5 star rating.
Thank you again
Di and Kev xxlorraine Murphy replied
Hi Di and Kev, Thank you from the bottom of my heart for taking the time to leave such a kind and thoughtful review. The pleasure really was ours to take care of your lovely dad and your beautiful family. Only the best for our Ted. Thank you once again. Take care and best wishes Alex, Lorraine and the Owens team xx -
5 Julie Rice 12th Mar 2026
Amazing, kind and caring from beginning to the end.
Thank you so much.lorraine Murphy replied
Hi Julie, thank you for your kind words and message of thanks. It was our pleasure to look after your lovely mum and family again. Best wishes Alex, Lorraine and the Owens team x -
5 Shaun Letten 11th Mar 2026
Very professional with great empathy shown to us. Attention to detail and communication was first class. Thank you
lorraine Murphy replied
Thank you for your kind words Shaun, Much appreciated. x -
5 Christine Williams 10th Mar 2026
Mum died at home
Owens collected her from her house.Your staff were professional and accommodating at a very difficult time.
Because of this I had no problem in deciding to use Owens for the funeral arrangements.
Loraine and Alex were very reassuring and guided me expertly through the process to its conclusion at Landican.
Thank youlorraine Murphy replied
Hi Christine, Your kind words mean so much to us and thank you for taking the time to leave a review in your time of grief. Your feedback is much appreciated. Thank you Lorraine, Alex and the Owens team -
5 Hilda Jones 10th Mar 2026
Can't thank owens enough through a very sad time and thanks for all they did for a top quality service and send off for my Dad
lorraine Murphy replied
Hi, Thank you for taking the time to leave such kind words. The pleasure was all ours to look after your father and his final journey. Best wishes, Alex, Lorraine and the Owens team x -
5 Gary Shields 1st Mar 2026
We chose Owens as we wanted a highly rated independent funeral directors for our dads funeral. They were excellent from start to finish. Nothing was too much trouble, their pricing was also clear and unambiguous. I dont think we could have placed our beloved dad in to better hands. We would have no hesitation in recommending them. Its just a pity that we cant give them more than 5 stars
lorraine Murphy replied
Hi, Thank you for choosing Owens to look after your lovely dad. The pleasure was all ours to take care of his final journey, With love and best wishes Alex, Lorraine and the Owens team x -
5 Katherine Goulding 1st Mar 2026
This was my first time planning a funeral I needed support and that is exactly what I got from owens. Alex and Lorraine were so respectful and helpful. I would recommend to anyone
lorraine Murphy replied
Hi Kathrine, Thank you for taking the time to leave a reviews and such kind words. It was our honour to look after your beautiful mum and family xx -
5 Louise Mortlock 27th Feb 2026
Honestly wouldn’t trust anyone else they go above and beyond for us and I’m thankful once again 🙏x
lorraine Murphy replied
Hi Louise, Thank you for your review and kind words. The pleasure was all ours to look after your lovely grandad and family during such a difficult time. Take care and best wishes Alex, Lorraine and the Owens team x -
5 Andrew Forshaw 27th Feb 2026
Amazing I really needed to find this company
We were I a gorride Jam
When my mum passed away L& Genwould not pay off her funeral allowance as she got got to pay her monthly she had dementia so it's not on..But Ownes funrals stepped in and let me pay In chunks and very kindly gave me some discount as they could see I was panicking
From the first day to the wake I felt that they were with me as the hardest time in my life
I cared for my for 6 years with a horrible dementia desiease
Alex was a super star I would recommend to go with Owens so the care and attention can be yours to at a very difficult time
This is what we need back in our communities a proper caring small family business
My mum looked impeccable when we went to see her
If you have got quotes for more I wouldn't go with any other firm then Owen and the quote could be less then you think
Forever thank you to Alex and teamlorraine Murphy replied
Hi Andy, Thank you for taking the time to thank Owens in such a personal way. Your words of comfort mean so much to us and it was our pleasure to look after your lovely mum and family. Kindest regards Alex, Lorraine and the Owens team x -
5 Elizabeth Allen 27th Feb 2026
The friendliness, professionalism, and total compassion shown during, and after, the process of arranging the cremation and internment of my husband's ashes could not be faulted - they went over and beyond the usual call of duty to ensure everything was to our wishes. My family and I highly recommend Owens, and when the occasion next arises will most certainly return to their services.
lorraine Murphy replied
Hi Liz, Thank you for taking the time to leave such a lovely review. Your kind words and expressions of thanks really do mean so much to us. Take care, Alex, Lorraine and Mike x -
5 Lynn Bruce 27th Feb 2026
Owen’s made the most difficult of times so much easier for us as a family. Nothing was too much trouble, no question or query too big or small, and we felt a sense of genuine care and compassion. Thank you so much for taking care of our loved one.
lorraine Murphy replied
Hi Lynne, Thank you for your review and kind words. The pleasure was all ours to look after your lovely husband and family during such a difficult time. Take care and best wishes Alex, Lorraine and the Owens team x -
5 Carole Scott 27th Feb 2026
They are amazing!
They truly care for your loved ones as well you and your family.
Their support is unmeasurable and cam’t do enough for you, nothing is too much trouble for them,
Their individual personal touches are why they stand out from the rest.
We would not have had as much precious time with our dad, had we had chosen anyone else.
They certainly are the best in their field.
We are and will be forever grateful to all the Owens team.
They are like family to us now xxlorraine Murphy replied
Hi Carole, Thank you for your review and your kind words they truly mean the world to us x -
5 Karen Caine 3rd Feb 2026
Excellent customer service, compassionate and caring. Highly professional. Could not recommend them enough.
lorraine Murphy replied
Hi Karen, Thank you for your kind words and taking the time to leave a review. It was our pleasure to look after your wonderful dad and his final journey, Sending much love to you all. Lorraine, Alex and the Owens team x -
5 David Cox 3rd Feb 2026
From the first, point of contact I was most impressed with the
professional yet caring service provided by Owens. a family business personally supervised by a mother and daughter team of Lorraine and Alex. my late dearly beloved wife, Tanya could not have been in better hands. to prepare her for her final journey. The business premises and Chapel of rest, were spotlessly clean, and luxuriously furnished and all my arrangements both at the crematorium and at the Thanksgiving concert, to celebrate my wife's life, were carried out to the last letter. I would have no hesitation in recommending Owen's Funeral services.lorraine Murphy replied
Hi David, Thank you for taking the time to express your sincere gratitude. It really was an honour to look after your dear wife during such a difficult time. Thoughts are with you always, Kindest regards Alex, Lorraine and the Owens team x -
5 Kerry Foster 20th Jan 2026
I cannot put into words the level of service provided by Alex and Lorraine. From start to finish they made our family feel at ease. From the funeral arrangements to the service and to the lovely jewellery , everything was perfect. Lovely family business xx
lorraine Murphy replied
Hi Kerry, Thank you so much for taking the time to leave such a kind review, It was our pleasure to look after your lovely dad and your family during such a difficult time, Take care and much love Alex and the Owens team x