Owens Funeral Services
Main home: Owens Funeral Services
350 reviews
-
5 Patricia Holligan 9th May 2023
Owens, second to none. They are everything you could ask for, helpful,caring, compassionate. Nothing was to much trouble. They always had time to sit and chat, or listen... I and my family would recommend them 100%.
lorraine Murphy replied
Hi Patricia, Thank you for taking the time to write such kind words. It was our pleasure to look after your lovely husband and your family during such a difficult time. Here for a chat anytime. Take care and best wishes Alex, Lorraine and the team x -
5 Yen Mccabe 9th May 2023
I would 100% recommend Owens the funeral and the run up to it was so smooth and stress free and they took such good care of Gran whilst she was with them. Could not thank them enough.
lorraine Murphy replied
Hi Yen, Thank you for taking the time to write such a lovely review. It was our pleasure to look after Gran and your family during such a difficult time. Take care and best wishes Alex and the Owens team -
5 jayne Griffiths 24th Apr 2023
The Staff at Owens were wonderful I cannot thank them enough for their kindness attention to detail and caring approach. I would recommend them to everyone and would definitely go with them again.
lorraine Murphy replied
Hi Jayne Thank you for taking the time to write such kind words. It was our pleasure to look after Chris and your lovely family during such a difficult time. Take care and best wishes Alex and the Owens team -
4 Anne Kent 24th Apr 2023
Very nice people who sorted my dad's funeral, nothing was to much trouble they made the experience so much more pleasent and a difficult time thank you all Anne Tony and family
lorraine Murphy replied
Hi Anne Thank you for your kind review. It is our pleasure to look after dads funeral arrangements. Kindest regards Alex and the Owens team -
5 Jeff Allan 15th Apr 2023
10/10 dignified caring staff who i cant thank enough
lorraine Murphy replied
Hi Jeff, Thank you for the kind words shown. It was our pleasure to look after your family during such a difficult time in your lives. Take care and best wishes Alex, Lorrain and the Owens team -
5 ann goodwin 13th Apr 2023
I really had never heard of owens funeral services so it really was a shot in the dark for me when I contacted them but am I glad I rang them and from that very first phone call it was like a weight lifted off my shoulders.
They listened to me I don't even think I was making any sense but they were listening to my every word and I am so grateful they did .they are the most caring kind people as nothing was to much trouble for them things I thought were to trivial to mention and when I realised these kind caring people were there to listen to my fears I came out with things I never would have talked about before and yes they listened .the funeral plan was set out as the best plan for my son Michael who I have every confidence was treated with the the greatest of care I really know in my heart they looked after him for me right up until the day of the funeral and I really can't tell you how important that was to me .Lorraine and her daughter from the funeral home were at the end of the phone whenever I needed to talk to someone even if I probably was so mixed up they reassured me everything was going to be fine and it was .the day before the funeral I was contacted by a gentleman who was travelling along side my son in the hearse I can't fault him either he was lovely also the drivers of the cars were so friendly they really made a difference to a sad day to an uplifting one so thankyou owens funeral care for not only looking after my son but the whole family .the funeral cars were exceptional the hearse the car we travelled in behind everything was beautiful a happy ending for me from a very sad day .these people are the very best you just wouldn't get any better so I thank you all from the bottom of my heart xxx
lorraine Murphy replied
Hi Ann, Wow! what an outstanding review. It means so much to us knowing our family's are happy with the care and service we provide. From our family to we yours thank you. Take care and best wishes Alex, Lorrain and the Owens team -
5 Debbie Murphy 12th Apr 2023
We could not have wished for more from a funeral director during the worst weeks of our lives. Our Wife, Mum, Nan was in the most caring of hands, and we as a family were supported and guided through all of the arrangements with the utmost compassion. Nothing was too much trouble, and we knew that our loved one was being looked after with dignity.
lorraine Murphy replied
Hi Debbie, Thank you for taking the time to write such a heartfelt review. Its been our honour to look after your lovely mum and family during such a difficult time. Thank you for choosing us as your nominated funeral director and trusting in us. Take care and best wishes Alex, Lorrain and the Owens team x -
5 Jacqueline Hughes 12th Apr 2023
The whole experience from start to finish was dealt with in a professional manner
and conducted in an exceptionally way.
Kind regards Jacqui and Peter xlorraine Murphy replied
Hi Jacqui
Thank you for taking the time to write such a lovely review. It was our honour to look after your beautiful mum and take care of her final journey. Best wishes from the Owens team -
5 John Hudson 3rd Apr 2023
'Faultless' is probably the one word to describe the service provided to me by Owens Undertakers @ Liscard, Wirral. Alex and the staff from day one gave my family and I total support, care and attention to detail at every point. My questions and needs were answered promptly and I was always left feeling reassured. Nothing ever seemed too much trouble. They left me feeling so reassured at what was the most trying and testing time in my life.
lorraine Murphy replied
Hi John
Thank you so much for sending such a heartfelt review. It truly means so much to us knowing that we are providing such a good service. Thank you for choosing our team to look after your beautiful wife and giving her the send off she truly deserved. Take care and best wishes Alex and the team -
5 charlotte Hewitt 24th Mar 2023
Absolute amazing care from start to finish thank you from the bottom of my heart
lorraine Murphy replied
Hi Charlotte, Thank you for choosing Owens to take care of your beloved Mark. We all take great pride of looking after our families with such high standards. Take care and best wishes Alex and the Owens team -
5 Susan Duffy 13th Mar 2023
I can’t thank Owens ( Alex) enough for the care, dedication and love that they showed after the passing of our wonderful Mum. They took the time to explain the process, sort out any issues, made recommendations and suggestions, all while showing patience, support and guidance while we were grieving.
Alex was our director throughout the process as well as for the cremation and service, it was flawless. Jeannette was the celebrant for Mum. Jeannette encompassed all of our thoughts and memories into a personal loving tribute to her. It was beautiful. Thank you so much for looking after ALL of our family.lorraine Murphy replied
Hi Susan, Thank you for such a lovely review and all the kind words given. It was so lovely to look after your beloved mum and all of your lovely family. Your mum deserved the perfect send off and thank you for choosing us to take care of all the arrangements, it was truly our pleasure. Take care and best wishes, Alex and the Owens team x -
5 Christine Rushton 10th Mar 2023
Owens funeral services made a sad undertaking easy. They took the time to explain the whole process. There was no pressure and went above and beyond, making sure all our needs were met. Thank you so much.
lorraine Murphy replied
Hi Christine, Thank you for taking the time to give us feedback, means so much to our team knowing our family's are happy. Best wishes Alex and the Owens team -
5 lisa Freeman 9th Mar 2023
Owens done my brothers funeral 2 weeks ago n we’re amazing n so professional
My mum passed away yesterday n Owens have been chosen to now do my mums funeral arrangements
Highly recommendedlorraine Murphy replied
Hi Lisa, Thank you for taking the time to write a lovely review and i am so sorry you are having to go through such a difficult time again so soon. Best wishes Alex and the Owens team -
5 Miles Holmes 8th Mar 2023
All the staff at Owens were wonderful,kind & caring. In particular Alex,who went over and above the call of duty to help with the arrangements. They all made the funeral such a peaceful and memorable experience.
lorraine Murphy replied
Hi Miles, Thank you for taking the time to write such a kind review. It was our pleasure to look after your family during such a difficult time. Best wishes Alex and the Owens team -
5 Elaine Wright 2nd Mar 2023
Alex and her family took care of my beloved daughter recently. I cant thank or recommend them highly enough for the care they gave to her and our family throughout the whole process from beginning to end.They guided us gently every step of the way,showing patience understanding,and paying care and attention to every detail.They took care of everything.The funeral service itself went so beautifully and that is thanks to the professionalism of Owens and their staff.Thank you all so much.
lorraine Murphy replied
Dear Elaine ,
Thank you so much for taking the time to write about your experience with Owens at such a very difficult time .
It truly means a lot to myself and our dedicated team to know families are at the heart of what we do.
Kind Regards
Alex xx
-
5 Kevin Webb 1st Mar 2023
At the toughest time in my life with the loss of my wife, they helped not only make the organising and the funeral itself go well. They also were very compassionate and understanding. I can't thank them enough especially Lorraine and Alex
lorraine Murphy replied
Hi Kevin ,
We would like to thank you for posting a review at such a difficult time .
It is always such an honour to be chosen as the funeral director to look after our family, s .
Take care Kevin
Kind Regards
Lorraine and the Wonderful team at Owens -
5 stewart Green 1st Mar 2023
We couldn’t have for a better service they were so helpful and understanding and the actual funeral was a lovely service, Alex was amazing and we were so glad we chose Owens
lorraine Murphy replied
Hi Stewart ,
We truly thank you for taking the time to share your experience at such a difficult time .
Take care Stewart
Kind Regards
Alex and the Owens Team -
5 clifford Gill 14th Feb 2023
Excellent kind and thoughtfully and caring service thank you yet again
lorraine Murphy replied
Hi Mr Gill ,
Thank you for taking the time to write about your experience with Owens , It means a lot to myself and our wonderful dedicated team .
Kind Regards
Lorraine -
5 stewart Green 6th Feb 2023
I would recommend Owens and the service Alex provided to anyone they were so helpful and understanding through everything.
lorraine Murphy replied
Hi Stewart,
Thank you for taking the time to write about your experience with Owens .
It is always good to here our continued support and high level of service has been achieved .
Kind Regards
Alex and the committed Owens Team
-
5 TRISH OWEN 6th Feb 2023
Fantastic service from start to finish. Really helped us as a family.huge thank you to Lorraine, Alex and all the team. X
lorraine Murphy replied
Hi Patricia , Thank you so much for taking the time to write a review .
I'm sure this will help other family's in making there choice at such a difficult time .
Kind Regards
Lorraine and the dedicated Owens team x -
5 Laura Obrien 1st Feb 2023
The service that we received from Owens was incredibly helpful and respectful at a very difficult time for our family. From my first conversation with Alex she was so supportive and able to immediately give us advice on the practical arrangements and take on much of the burden of this. Alex was always available to talk through our wishes and on the day of the funeral everything went very smoothly which was testament to all of her hard work. We would not hesitate to recommend Owens and are very grateful for all of their help.
lorraine Murphy replied
Hi Laura, Thank you very much for taking the time to write such a heartfelt review. It was our pleasure to look after Jennifer and your lovely family during such difficult circumstances. Makes us so proud knowing our family's are happy. Thanks again and best wishes, Alex and the Owens team x -
5 edmund bywater 30th Jan 2023
I have worked in the funeral profession and chose Owens because of the respect and dignity shown when the gentlemen came to collect my dad for the coroner. Everyone we met at the funeral home was friendly and welcoming. Alex explained everything and guided me through the whole process. The celebrant she chose was just right for us. The actual funeral was a perfect tribute to my dad. Everything was smoothly and efficiently carried out. Alex looked great, and very professional. The gentlemen bearers were smart and respectful, and quietly did their job to a high standard. The funeral was just how we wanted it.
lorraine Murphy replied
Hi Ed, Thank you for taking the time to write a review on our care and professionalism. It means so much to myself and the team knowing we are providing such a high standard of care. The privilege was all ours to look after your family. Take care and best wishes
Alex and the Owens team -
5 susan howard 30th Jan 2023
I found them to be kind , compassionate and efficient . They followed our wishes and looked after our Dad with dignity . I wouldn't hesitate to use them again and would recommend Owens to anyone
lorraine Murphy replied
Hi Susan, Thank you very much for taking the time to give us feedback on our care. It was our privilege to look after your dad and family during such difficult times. Best wishes Alex and the Owens team -
5 peter henderson 27th Jan 2023
I wouldn't hesitate to recommend Owens. Their service is kind, caring and second to none. They made a very hard time a lot easier and couldn't do enough for our family
lorraine Murphy replied
Hi Peter, Thank you for taking time to write such a heartfelt review. It was our pleasure to look after your lovely family during such a difficult time. Take care and best wishes Alex and all the team at Owens x -
5 jacqueline shaw 26th Jan 2023
MY DAUGHERS CREMATION WAS ORGANISED VERY PROFESSIONALLY EVERYONE WAS HELPFUL AND LOVELY
WILL RECOMMEND TO EVERONE XXXlorraine Murphy replied
Hi Jaqueline,
Thank you for taking the time to write a review about your experience with Owens . I am sure this will go onto help other family's when choosing a funeral director to look after their loved one .
Best wishes from Lorraine and all the team at Owens xx