Owens Funeral Services
Main home: Owens Funeral Services
350 reviews
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5 Joanne Fogg 4th Apr 2025
Not something I've ever had to deal with before but from start to finish Lorraine and Alex guided me through the process with so much care and compassion. It's been really hard but to know we had a friendly face or an understanding voice on the other end of the phone helped a great deal. I'm so glad we chose to use Owen's, and although, not a nice thing to have to recommend, I hands down would recommend their services to anyone unfortunate enough to need to use them. I cannot thank them and the team enough.
From all of Allan Dyson's family and friends, thank you again.lorraine Murphy replied
Hi Joanne , Thank you for sharing your gratitude and thanks , It means a lot to myself and all our team .
Take care xx
From Lorraine , Alex and the Owens team x -
5 Joanne Simpson 4th Apr 2025
There service from Lorraine and owens was amazing they took care of everything so caring and empathic they made what was the worst time in my son's life bearable with the compassion that was shown to us right from the beginning right through to funeral I would really recommend them absolutely brilliant 👏
lorraine Murphy replied
Hi Jo , Thank you for taking the time to share about your experience at Owens . It was our honour to look after you and your boys .
Warmest Regards
Lorraine -
5 Stephen Peckham 7th Mar 2025
On behalf of Mum and her son's and the family we would like to thank Lorraine and Alex and all at Owens for taking car of Dad Joe's funeral. You were, from the moment we walked through your door so helpful and extremely curtious. All our needs were met in a distinguished manner and everything was taken care of. Cars were immaculate,order of service taken care of. Silk flowers provided even parking cones provided. A nice touch were the packets of seeds with a lovely message to the memory of Joe. A special mention to Jordan who put together the humourist speech and delivered it superbly. Can not thank Owens enough for taking the pain out of a sad occasion for us.
lorraine Murphy replied
Hi Stephen , Thank you so much for taking the time to write such a lovely heartfelt review .
Take care and god bless from Lorraine , Alex and the Owens team xx -
5 Balbir Singh 21st Feb 2025
This is the second time that I have used Owens. On both occasions they were extremely respectful, courteous and helpful throughout the whole process. They accommodated all our needs and nothing was too much trouble for them. Their service was exceptional and I would highly recommend them. Thank you to Alex, Lorraine, and all the staff at Owens .
lorraine Murphy replied
Hi, Thank you so much for taking the time to leave such a positive review. Your kind words and appreciation really mean so much to us and it was our pleasure to look after Tom and your family during such a difficult time. Take care and god bless, Alex, Lorraine and the Owens team x -
5 Allan Clarke 20th Feb 2025
From the very moment Owens picked my wife up from our home, and beyond her funeral, they have been professional, courteous, kind, understanding, friendly and just perfect in every way. We cannot recommend them highly enough
lorraine Murphy replied
Hi Allan , Thank you so much for writing such a lovely review . I am sure It gave you and your family great comfort to know your lovely wife was in such good hands . Take care from Lorraine , Alex and the wonderful Owens team . -
5 Gail Curry 20th Feb 2025
I would never use any one else again. Alex and Lorraine were outstanding. Very professional and very caring. Massive thanks to all at Owen’s in Wallasey x
lorraine Murphy replied
Hi Gail ,
Thank you so much for taking the time to write about your experience at such a difficult time. Thank you for your kind words , I truly means a lot to myself and our team.
Take care from Lorraine , Alex and the Owens team xx -
5 Gisele Griffiths 9th Feb 2025
This is the second time, I've needed a funeral directors and once again I can say that the service that Owens provided was top rate. The care and attention given to my family and our late mother was truly excellent to the last detail. I'm hoping it's a long time before I need to use their service again but I will not hesitate to pick them or recommend their service to anyone unsure of where to go.
lorraine Murphy replied
Hi Giselle, Thank you very much for taking the time to write a review. Your kind words and expressions of thanks really mean so much to us. Take care and best wishes Alex, Lorraine and the Owens team -
5 Moira Rose 5th Feb 2025
A wonderful, kind, respectful funeral directors throughout. I would highly recommend them. Many thanks Owens.
lorraine Murphy replied
Hi Moira, Thank you for taking the time to leave a review. Your lovely words and expressions of thanks are greatly appreciated. Take care and best wishes Alex and the Owens team -
5 Deborah Davison 31st Jan 2025
Excellent service
Lovely staff
Professional
lorraine Murphy replied
Hi Deborah Thank you for taking the time to leave a review and positive feedback. Your kind words are welcomed Kindest regards The Owens team -
5 San San 29th Jan 2025
It was organised perfectly above and beyond their call of duty . Really appreciated
lorraine Murphy replied
Hi San, Thank you very much for taking the time to leave some positive feedback. Your kinds words mean so much. Kindest regards
Alex and the Owens team -
4 christine laws 29th Jan 2025
Louise and Alex, were very helpful and kind made making husbands funeral arranged easier and never felt anything was to much trouble . The funeral was done with dignity and respect. Made a difficult day feel more manageable
lorraine Murphy replied
Hi Christine, Thank you very much for taking the time to leave such a lovely review. Thank you for trusting in Owens to take care of your family during such a difficult time. Kindest wishes Lorraine, Alex and the Owens team -
5 Charles Harris 21st Jan 2025
Excellent service, everything was gone through in detail, nothing was too much trouble, all aspects were gone into nothing left to chance, order of service, music, hymns, flowers, cars. Without the help of Lorraine and Alex, I would have missed a lot of the detail.everyone at the funeral said" how professional and caring the whole team were" Owens made a vary difficult time bearable .
lorraine Murphy replied
Dear Charles , Thank you for taking the time to write about the care and attention you and your family received from myself and our dedicated Owens team . I am sure it gave you and your family great comfort to know Betty was in our care . Wishing you and all your family well . From Lorraine and the wonderful Owens team . -
5 Debbie Beattie 21st Jan 2025
You all went above and beyond we are both so glad we came to Owens, we highly recommend you to anyone who needs your service thank you so much for caring and helping us both x
lorraine Murphy replied
Dear Debbie , Thank you for taking the time to write about the service you received from Myself, Alex and the Dedicated Owens Team . It is always appreciated by everyone who took care of Dad .
Take care From all the Owens Team -
5 Susan Owens 21st Jan 2025
Thankyou Lorraine & Alex & team for taking care of my brothers funeral. From the first call to meeting Lorraine & arranging his funeral & then the service with Alex & team I knew I'd chosen the right funeral directors. I found Owens funeral services to be extremely professional, very caring & so helpful in guiding me through the process at such a difficult time. A big thankyou to the whole team. A 5 star rating isn't enough.
lorraine Murphy replied
Dear Susan , Thank you so much for taking the time to write such a lovely review . It was our honour to look after Robert and help and guide you all as a family .
Take care from Lorraine , Alex and the wonderful Owens Team . -
5 Jordan Morgan 28th Dec 2024
Outstanding service from the whole team. I feel privileged to have used Owens and their dignified, person-centered care for my late mum was impeccable. Truly lovely people. Thank you Lorraine, Alex and all the team for everything you do.
lorraine Murphy replied
Hi Jordan, Thank you very much for taking the time to leave such lovely positive feedback. Your kind words and appreciation really does mean so much to us. Thank you for giving us the honour in looking after your family during such a difficult time. Much love and best wishes Alex, Lorraine and the Owens team -
5 Lyndsey Speed 20th Dec 2024
I can't thank Owens enough for taking care of mum, for making us feel so comfortable and for making the whole process less painful for us as a family. Such a wonderful place, with wonderful people. Thank you x
lorraine Murphy replied
Hi Lindsey, Thank you very much for taking the time to leave such a positive review. The pleasure was all ours and thank you for choosing us to look after your lovely mum and family during such a difficult time. Our thoughts are with you always, Alex, Lorraine and the Owens team -
5 Timothy O'Rourke 12th Dec 2024
Alex & the team demonstrated total care and compassion from the onset of mums passing.
An exceptional service provided.lorraine Murphy replied
Hi Tim, Thank you for your kind review and positive feedback and also thank you for choosing us to look after your wonderful mum and family during such a difficult time. Our thoughts are with you always, Kindest regards
Alex, Lorraine and the Owens team -
5 Ruth Delaney 11th Dec 2024
Would highly recommend Owen’s they were thoughtful & supportive & very good value with no hard selllorraine Murphy replied
Hi Ruth, Thank you for your review and positive feedback. The pleasure was all ours to look after your family during this difficult time. Kindest regards Alex, Lorraine and the Owens team -
5 Vivienne Lee 11th Dec 2024
everyone was wonderful and so caring this is the third funeral that owens has done for our family and we carnt praise them enough thankyou to everyone x
lorraine Murphy replied
Hi Viv, Thank you very much for taking the time to write such a lovely review. Its a pleasure to know we are making our families proud. Take care and much love from Alex, Lorraine and the Owens team x -
5 Victoria Wright 11th Dec 2024
From the first meeting of Alex at Owens funeral service me and my mother felt in safe hands. I live in London, so I was very grateful as Alex patiently guided us through what would happen in the whole process, in the following days she attended to all of the details of the funeral, arranging us to drop clothes for my father, wake arrangements, the order of service publication its contents and selecting appropriate music. we visited father in the chapel of rest and he was immaculately presented in his best suit and the room, was beautifully done to allow for us to have a lovely environment to spend serene time with him . On the day of the funeral, the hearse arrived at Landican looking immaculate and sparkling with an astoundingly generous and beautifully arranged floral display of brightly coloured blooms, Owens's immaculately atirred pallbearers helped my bothers and uncles to carry dad into the chapel of rest and the service went like clockwork due to the careful organisation by Alex. small packets of forget-me-nots were placed with an inscription alongside the order of service. every single detail was perfect, and more than that, Alex emotionally supported us in the weeks leading up to this difficult and painful day and took special care to offer the best advice, smoothing and comforting all the way. I simply can't recommend Owens enough as they made dads send off lifting and elegant and brought everything and everyone together with confidence and sincerity. Owens and Alex, Thank you so much for everything you did for my family.
Victoria Wrightlorraine Murphy replied
Hi Victoria, Thank you very much for taking the time to write such a heartfelt review. The pleasure was all ours to take care of your lovely father and family during such a difficult time. Take care and best wishes Alex, Lorraine and the Owens team -
5 Lorraine Flanagan 11th Nov 2024
Very impressed. I didn't know the firm as live out of the area. Nothing was too much trouble and was told could ring them any time. We just had a basic cremation, along with aunt's wishes, and thought they might not have been too interested. How wrong I was. Wanted to know all about aunt and very supportive and mentioned a few things we hadn't thought about such as clothes and favourite pictures etc. as said very impressed and wouldn't hesitate to recommend them.
lorraine Murphy replied
Hi Lorraine, Thank you for taking time to give such lovely feedback and a review. Your positive experience with Owens means so much to us at Owens and we are honoured to take care of your aunts final journey. Take care and best wishes Alex, Lorraine and the Owens team x -
5 Kenisha Nestor 9th Nov 2024
Owen’s funeral home took my nan into their care and looked after her beautifully Made sure she sure looked beautiful for her final journey to heaven I can’t recommend Owen’s enough
lorraine Murphy replied
Hi Kenisha, Thank you very much for the lovely feedback and we were honoured to look after your lovely nan and take care of her final journey. Thank you for trusting in Owens. Take care Lorraine, Alex and the Owens team x -
5 Nigel Jackson 7th Nov 2024
Excellent compassionate first class service from start to finish
lorraine Murphy replied
Hi Nigel, Thank you very much for taking the time to give such positive feedback and thank you for choosing Owens to take care of Maria's final journey. The pleasure really was all ours, sending love and best wishes to you all Lorraine, Alex, Mike and the Owens team -
5 Joanne Maddock Lyon 4th Nov 2024
A wonderful personal service in a very emotional and distressing time. The grandchildren loved Alex and asked her lots of questions on the way to the Service, they were all put at ease. Thank you all.
lorraine Murphy replied
Hi Joanne
Thank you very much for taking the time to write such a lovely review. The pleasure really was all ours to take care of your lovely family during such a difficult time. Take care and best wishes Alex, Lorraine and the Owens team -
5 Janet Everson 23rd Oct 2024
We very sadly lost 2 loved ones within 3 weeks of each other. We went to Owens on recommendation. We never looked back. The whole team delivered everything possible from beginning to end.Lorraine and Alex provided services which I never imagined were possible for a funeral directors to do. They made us so proud of the way they looked after our loved ones and also us as a family they supported us in every possible way imaginable. They certainly go above and beyond to make things easier for the family. A massive Thankyou to all of you Lorraine you certainly done us proud and gave Tom and my lovely mum Pam the send off they truely deserved. Lovely family nothing too much trouble and always there to listen with the kettle on for a cuppa and a chat. Would never use anyone else in the future.
Thanks so much Lorraine, Mike , Alex and all of the team. Wonderful people.lorraine Murphy replied
Hi Janet, Thank you very much for taking the time to leave such a personal and heartfelt review. We are so sorry your family had to go through such heartbreak in such a quick time. Thank you for choosing Owens to take care of your loved ones and dear family at such a difficult time, the pleasure really was ours to look after you all and we send our thoughts and warmest wishes to your family. Take care and best wishes from Lorraine, Alex and the Owens team x