Owens Funeral Services
Main home: Owens Funeral Services
350 reviews
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5 George Pybis 11th Oct 2022
I called upon owens just passing abd it was the best thing I could have done I sat down and chattered to Alex explaining my requirements and then left. My next contact with Owens was by phone a week or so later and there expertise made my life and my families grief more bearable. I would recommend Owens without any doubt 10 out of 10
lorraine Murphy replied
Hi George, thank you so much for the positive feedback and kind words given. It was our pleasure to look after your lovely wife and family and an honour to give such care and compassion in those times of need. Take and best wishes, Alex and the team -
5 david wakefield 26th Sep 2022
We have used Owen's funerals services now for several of our residents at the home as well as families, choosing so.
As a home we have always been so pleased with all aspects of care and attention given to our lost loved ones and the professionalism, Owen's have displayed in supporting us to ensure all runs smoothly.
Sadly I go to a lot of funerals in my capacity as the manager, representing the home, along with staff.
Both I and my staff would strongly recommend the services Owen's provide at such a difficult time.lorraine Murphy replied
Hi David
Thank you trusting us through and through to take care of so many funeral arrangements for your residents. It really is an honour to provide such a service when needed and to continue the support and care you give as a team.
Thanks again and best wishes the Owens team -
5 Heather Rake 22nd Sep 2022
Very professional and caring. Highly recommend
lorraine Murphy replied
Thank you Heather for taking the time to write such a lovely review From all the Owens team -
5 hannah stevenson 21st Sep 2022
Alex and her team were outstanding.Alex was compassionate and kind and could not of been more helpful . I would highly recommend Owens funerals to anyone . Thank you for your exceptional service .
lorraine Murphy replied
Hi Hannah
Thank you for sharing your experience it will help more families at need to feel confident in making the right choice when choosing a funeral director.
Kind regards
Alex and the Owens Team -
5 William Witt 21st Sep 2022
Alex and Owens funeral services took care of everything in an understanding and sensitive way. At a time when I wasn't sure what to do, Alex took the pressure off and allowed me to arrange the important thing, the Celebration of my fathers life. From start to finish the support was steadfast and I cannot thank them enough.
lorraine Murphy replied
Hi William
Thank you for taking the time to write about your experience with Owens Team it truly means a lot to share such kind words.
Take care from all the team at Owens -
4 wayne Wilson 21st Sep 2022
Owens went far above and beyond anyrhingbwe couldnhave expected, and as a family would recommend them 100 percent
lorraine Murphy replied
Hi Wayne
Thank you so much for taking the time to write a review, it was our honour to look after Lydia and help and guide you and your family at such a difficult time.
Take care from all the Owens Team -
5 Matthew Gerrard 7th Sep 2022
Brilliant thought our tough time as a family would highly recommend this company again and again
lorraine Murphy replied
Hi Matthew
Thank you so much for taking the time to write such a lovely review Warmest Regards. From all the team at Owens -
5 Joanne Mercer 8th Sep 2022
Absolutely amazing service from start to finish. The whole process was made easier due to the empathy and professionalism shown by the whole company.
I would definitely recommend Owens. They made us feel like they were part of our family and helped us through an enormously difficult time.lorraine Murphy replied
Hi Joanne
Thank you for taking the time to write about your experience with Owens It was our privilege to guide you and your family through this very difficult time Take care from all the Owens Team. -
5 Lyndsay Wild 7th Sep 2022
Lorraine and all her team have been so lovely and supportive and helped us through the process. Mum was with the coroners and they helped her be released. They are extremely professional, caring and make you feel like nothing is too much trouble. Their ethos is let our family look after yours and certainly felt that way. Definitely recommend.
lorraine Murphy replied
Hi Lyndsay
Thank you so much for the wonderful review. It was our pleasure to look after mum and guide yourselves as a family during a difficult time. We all really appreciate the positive feedback and kind words. Stay safe and warmest wishes. The Team at Owens -
5 Matthew Turley 2nd Sep 2022
Owens say "Our family looking after yours" This is exactly how we felt. The help, knowledge, advice, professionalism and most of all care provided by Alex, Lorraine and the rest of the family was outstanding. I wouldn't hesitate in recommending them. The family touch made all the difference and I look forward to meeting them again when they hold their remembrance service towards the end of the year, another thoughtful touch from a lovely family. My beloved Father, myself my brother and all our family could not have been in better hands and we're eternally grateful for everything Owens have done for us.
lorraine Murphy replied
Hi Matthew
Thank you so much for your kind review and lovely words. It was truly our honour to look after your Father during the most difficult time for you and your family. Please stay safe and take care, Best wishes the team at Owens
By Lorraine Murphy on 31st Aug 2022 -
5 Keith Stott 7th Sep 2022
I was very pleased with the service and the help we received at a most emotionally difficult time , we found whatever problem we had they would do there best to help us solve it.
lorraine Murphy replied
Hello Keith
Thank you for your positive feedback and kind words. It was our pleasure to take care of the funeral arrangements. Kind regards the Owens team. -
5 James Royle 6th Sep 2022
Absolutely fantastic service from Lyn and Alex at Owens Funeral Directors in Hoylake. The level of sympathy offered by the team during what was a very difficult time for our family, was second to none. Everything was handled politely and the service from start to finish was exemplary.
Thank you so much.lorraine Murphy replied
Hi James
Thank you so much for your kind words at such a difficult time. It was our pleasure to take care of your Dad's funeral arrangements. We get great comfort knowing our familys feel they are supported in every way and on such a personal level. Thank you and take care the Owens Team.
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5 Olwen Balle 25th Aug 2022
An amazing caring family run funeral directors. From the horrible day I lost My loved one & when Jack from Owen’s came to collect him & treated him as a friend to the day of the funeral & all the time in between I felt cared for & knew Gary was cared for. Alex & Lorraine understood when I couldn’t cope and gave me time. They helped me in every way possible to organise a funeral that was exactly as Gary wanted & they went above & beyond from the start to the funeral and beyond. Alex is still helping me organise jewellery to ashes & I’m eternally grateful to the entire Owen’s family.
lorraine Murphy replied
Hi Olwen, Thank you so much for your kind review and lovely words. It was truly our honour to look after Gary during the most difficult time for you. Please stay safe and take care, Best wishes the team at Owens -
5 lesley Mcdonald 16th Aug 2022
My dad and I found Owens to be excellent when arranging my mums funeral. They have a fantastic way of looking after their customers, making us feel valued while going through an extremely emotional time. Nothing is too much trouble for them and there is no pressure placed on you all all. Would highly recommend. The funeral and the service received was beautiful. Thank you so much for caring x Lesley and Dad
lorraine Murphy replied
Dear Lesley,
Thank you for your positive feedback and kind words. We understand it is a very difficult time but we do get great comfort knowing our familys feel they are supported in every way and on such a personal level too. Thank you from all the Owens Team
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5 Sandra Hadwin 14th Aug 2022
Regarding the funeral of my beloved partner and father of Molly, Richard Wilson, I would like to give Owens the highest praise. Lyn, Alex and team were nothing less than amazing especially under such distressing circumstances. Lyn was so kind and caring. The whole funeral arranging from start to finish was exceptional. Alex and team on the funeral day were so lovely and respectful. Jeanette Roberts, our celebrant, who took the service did a fabulous job of helping make Richie’s funeral a celebration of his life. Thank you so much from Sandra, Molly and family xx
lorraine Murphy replied
Hi Sandra,
Thank you so much for your kind words at such a difficult time. It was our pleasure to take care of Richard's funeral arrangements. We get great comfort knowing our familys feel they are supported in every way and on such a personal level. Thank you and take care the Owens Team. -
5 Paula Haseltine 31st Jul 2022
Thank you so much for all your help and support . You made a tragic difficult time alot easier to deal with. Genuinely caring, kind and considerate. I would
highly recommend to anyonelorraine Murphy replied
Dear Paula,
Thank you for your positive feedback and kind words. It was our pleasure to take care of the funeral arrangements. Kind regards the Owens team. -
5 christine Williams 28th Jul 2022
The staff at Owens have been excellent from the moment I tearfully contacted them. They have guided me through the necessary paperwork, keeping regularly in touch helping me as needed. They have shown great compassion, and have acted very professionally throughout.
lorraine Murphy replied
Hi Christine,
Thank you for your review and lovely feedback. It was truly our pleasure to look after your mum during such a difficult time and it means so much to us knowing we are doing our family's proud. Thank you and take care the Owens team. -
5 Rachel Mcmahon 18th Jul 2022
We can’t thank Owens funeral directors enough for all the kindness and caring attitude they took from the very first meeting, the journey to the cemetery and the service. Literally outstanding. We mainly dealt with Alex, who is a wonderful lady who went above & beyond at such a devastating sad time. Also the hearse drivers frank & Ian, also the pallbearers. Highly recommend if you want outstanding care for your loved one. R McMahon & family.
lorraine Murphy replied
Dear Rachel,
Thank you so much for your kind words. It was our pleasure to look Derek and take care of the funeral arrangements. It means a lot to us to hear we offer such a personal service. Thank you again and take care the Owens team -
5 Joan jones 10th Jul 2022
Alex and staff were amazing looking after my mums funeral. The service, kindness and compassion was above and beyond and I would highly recommend their service. A wonderful team, thank you.
lorraine Murphy replied
Hi Joanie,
Thank you for your positive feedback and kind words.
We understand it is a very difficult time but we do get great comfort knowing our familys feel they are supported in every way and on such a personal level too. Thank you from all the Owens Team -
5 Amanda Gartside 10th Jul 2022
Alex and Lorraine could not have done more for the funeral for my late uncle malcolm. They went above and beyond in their duty as funeral directors. They made the whole process feel very personal to the family in every detail from start to finish even though they acted very professional They made it very personal and we didn't feel like we were just another customer. From original contact right through to informing us that the life insurance had paid them because they knew my auntie was panicking over this detail they kept us informed. This is the second time we have used this family firm and would never ever hesitate to use them again.
lorraine Murphy replied
Hi Amanda,
Thank you very much for the kind review and lovely words. It was truly our honour to look after Malcolm during the most difficult time for you and the family. Please stay safe and take care, Best Wishes the team at Owens -
5 michelle Storey 10th Jul 2022
Owens were incredibly kind and respectful from start to finish , gave our mum a beautiful send off , they were really helpful and accommodating, nothing was to much trouble , fab communication and service throughout, very companionate and they made our mums funeral everything we hoped it could be. Thank you.
lorraine Murphy replied
Hi Michelle,
Thank you for your review and lovely feedback. It was truly our pleasure to look after your family during such a difficult time and it means so much to us knowing we are doing our family's proud. Thank you and take care The Owens team -
5 Angela Durkin 10th Jul 2022
Great service throughout, thank you.
lorraine Murphy replied
Hi Angela,
Thank you for taking the time to write your review. We appreciate your kind comments.
Warmest regards from all the team at Owens
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5 mark Barrowcliff 7th Jun 2022
Excellent service, thoughtful and caring…explained the process excellently at a difficult time for our family.
lorraine Murphy replied
Hi Mark, Thank you for your positive feedback and kind words. It was our pleasure to take care of the funeral arrangements. Kind regards the Owens team. -
5 Anthony Kenwright 10th Jun 2022
An excellent company with caring supportive staff. Alex in particular was wonderfully helpful at a difficult time.
lorraine Murphy replied
Hi Robert, Thank you so much for taking the time to write a review. We understand it is a very difficult time but we do get great comfort knowing our family's feel they are supported in every way and on such a personal level too Thank you from all the Owens Team -
5 Kay Barton 20th May 2022
Professional , Respectful, and so Kind. They were wonderful .
lorraine Murphy replied
Hi Kay,
Thank you for your kind words and taking the time to write a review. we take great pride in knowing we are making our family proud. Take care from all at Owens