Owens Funeral Services
Main home: Owens Funeral Services
350 reviews
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5 Peter Robinson 25th Nov 2023
Owens took us by the hand and led us through all that was required after the sudden passing of our sister. Alex and Lorraine answered every single call, and there were many, and treated the family with compassion, dignity and practicality throughout the whole process. The funeral went smoothly and all the attendees commented that it was a great service. We would have no hesitation in recommending Owens to anyone, especially as most people wouldn’t know where to begin.
lorraine Murphy replied
Hi Peter, thank you so much for taking the time to write a review. you r kinds words mean so much to us at Owens, and we take great comfort in knowing we are doing our families proud. Take care and best wishes Alex, Lorraine and the team -
5 Sharron Lewis 20th Nov 2023
Absolutely amazing service would highly recommend x
lorraine Murphy replied
Hi Sharron, Thank you for taking the time to write a review. The pleasure really was all ours. Take care and best wishes Alex, Lorraine and the Owens team -
5 Timothy Dodd 16th Nov 2023
very very helpful, lovely team, couldnt have wished for more, a big thank you
lorraine Murphy replied
Good Morning Timothy, Thank you for taking the time to write a review. It means so much to us at Owens knowing we are doing our families proud. Take care and best wishes Alex and the Owens team -
5 Paula Williams 14th Nov 2023
Lorraine and all staff at Owens were so so considerate and compassionate at all times. Arranged everything to a perfect detail. Nothing was too much and always had an answer to your questions. I would use this company again without a shadow of doubt. Thanks again to you all.
lorraine Murphy replied
Good morning Paula, Thank you for taking the time to write such kind words. It was our pleasure to look after your family during such a difficult time. Take care and best wishes Alex, Lorraine and the Owens team xx -
5 Kath Gerrard 7th Nov 2023
From the second I spoke to John early Sunday morning he was patient and understanding . My relative was collected within the hour and from then the care and updates I received from Lorraine were fantastic. Everything was explained and organised perfectly. All the stress taken away from me and the difference in cost was significant to other funeral directors. No hard selling to make more money , they even used their own flowers on the coffin to keep the costs down! A family business with a great ethos who genuinely care about their customers! Couldn’t recommend more!
lorraine Murphy replied
Hi Kath, Thank you for your review and your kind words. We take great pride in knowing our families are happy with the care they receive.
Wishing you all love and best wishes, Lorraine, Alex and the Owens team -
5 Robbie, Paul & Hayley 6th Nov 2023
I have to say, on behalf of myself Robert and Hayley, that from the moment Owens took our mum from her house on her passing to the actual crematorium day they handled the whole process with great compassion and professionalism . We as a family could not be more grateful to Owens. Thankyou from the bottom of our hearts.
lorraine Murphy replied
Hi Paul, Thank you for the kind words and expressions of thanks shown. It was truly our honour to look after your lovely mum and family during such a difficult time. Thank you for choosing Owens. Take care and best wishes Alex, Lorraine and the Owens team x -
5 michelle Storey 6th Nov 2023
Was such a special service for our dear nan jean , Owens looked after us and her with kindness & comfort from the beginning and thru out , couldn’t ask for a better family to take care of ours , thank you again from us all for everything you have done. Owens Definitely provide the very best service with such compassion & we would highly recommend.
lorraine Murphy replied
Hi Michelle, Thank you for taking the time to write us a review. It was our pleasure once again to look after your lovely family during such a difficult time. Wishing you all love. Alex and the Owens team x -
5 Heather Dobson 6th Nov 2023
The team were very caring and explained the process to us.They were very helpful when planning the funeral,and made the process less daunting,and kept in contant before the funeral.I would highly recommend there service as excellent.Thankyou.
lorraine Murphy replied
HI Heather, Thank you for taking the time to write such a lovely review. It was our pleasure to look after your family during this difficult time. Take care and best wishes Alex and the Owens team xx -
5 Deborah Moran 15th Oct 2023
From the very start making the phone call we all dread, arranging a loved ones funeral, Owens looked after us & guided us through everything. Lorraine & Alex were amazing, showing sensitivity & compassion & sharing amusing moments from my mother in-laws life with us . They helped us choose the perfect service for us, we chose a celebration of life, & picked the perfect celebrant for us , Jeanette Roberts. We had lovely phone calls just checking we were ok, guiding us if we had forgotten anything ( we had ) , can’t recommend them enough. Owens are an independent family run funeral service, ( there are not many of them left anymore) & you can tell the difference, little touches that mean do much. No hidden costs, & lots of different options to suit whatever your budget . My husband was so impressed he has asked when it’s his turn can Owens look after him ! You can’t get a better recommendation than that .
Thank you again Alex & Lorraine for making a difficult time for us the best experience it could have been. You are angels, thank you Deb & Rick xlorraine Murphy replied
Hi Deborah
Thank you for taking the time to write such kind words. It was our pleasure to look after Vi and your beautiful family during this time. We take great pride in knowing our families have received the best care they deserve.
Take care and best wishes Alex, Lorraine and the Owens team x -
5 Denise Kershaw 12th Oct 2023
Very respectful and very help in start to finish of funeral
lorraine Murphy replied
H Denise , Thank you for writing your review it is greatly appreciated .
Take care and warmest wishes from Lorraine , Alex and our dedicated team at Owens . -
5 Susan Povall 19th Sep 2023
Owens were kind, compassionate and supportive throughout the planning of Dad's funeral. They led us through the process with a warm and friendly hand. Alex and Andrew delivered a funeral that beautifully reflected the man that Dad was. We cannot thank them enough.
lorraine Murphy replied
Dear Susan , We would like to say thank you for writing about your experience with Owens .
It was our pleasure to look after your Dad and help and guide you and your family at such a difficult time .
Take care and best wishes for Alex , Lorraine and our wonderful dedicated Owens Team xx -
5 david wakefield 19th Sep 2023
Step by step they are with you, taking care of your loved one. They enable you to say goodbye how you wish to and nothing is too much trouble. Staff are friendly and professional and funerals have been tailor made to suit different needs, with no fuss.
lorraine Murphy replied
Hi David , Thank you for taking the time to write a review about your experience with Owens .
Take care and best wishes from Lorraine , Alex and the Owens Team x -
5 Pamela Niccolls 31st Aug 2023
Alex and the Owens team are simply wonderful. So kind, caring and patient.
They made a traumatic experience easier to deal with. Even putting our Dad’s favourite rock n roll music on for him while he was resting there. Those little personal touches meant so much to us.
We would definitely recommend Owens.
Thank you from all of Brian Owen’s family xxlorraine Murphy replied
Hi Pam, Thank you very much for taking the time in writing such a kind review. Your words mean so much to us here at Owens. It was our pleasure to take care of your lovely dad and family during such a difficult time. We will always think of dad when we hear his favourite tracks :)
Take care and best wishes
Alex, Lorraine and and the team x -
5 Steven Williams 21st Aug 2023
Tremendously helpful and upmost love and care for my dad as well as his family and the rooms are tranquil and always there for the family
lorraine Murphy replied
Hi Steven
Thank you for your review. It was our pleasure to look after your dad and lovely family during such a difficult time. Take care and best wishes from Alex, Lorraine, Mike and the Owens team x
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5 Susan Burton 5th Aug 2023
Alex and everyone at Owens couldn’t have been more helpful and compassionate and organised everything simply and easily.
lorraine Murphy replied
Hi Sue, Thank you for the kinds words. It was our pleasure to look after your lovely mum and family during such a difficult time. Take care and best wishes Alex and the Owens team x -
5 Natalie Hughes 5th Aug 2023
Alex looked after our family from the moment we walked through Owens doors. We can’t thank her enough.
I would highly recommend Owens to take care of you and your loved ones at such a difficult time.lorraine Murphy replied
Hi Natalie, Thank you for the lovely review and taking the time to write such kind words. It was our pleasure to look after your lovely family during such a difficult time. Take care and kindest regards
Alex and the Owens team x -
5 Cait Taylor 27th Jul 2023
Excellent service run by compassionate and caring people. So helpful during such a difficult time for us.
lorraine Murphy replied
Hi Cait, Thank you so much for taking the time to write such a lovely review. It was our pleasure to look after your lovely mum and family during such a difficult time. Take care and kindest regards Alex and the Owens team -
5 Ann Roberts 13th Jul 2023
We would highly recommend Owens Funeral Services. From our first meeting with Alex, she made a very difficult situation much easier to deal with and looked after us all on the day of the funeral with care and compassion. We look forward to seeing her and the rest of the team for the Christmas memorial.
The Roberts Familylorraine Murphy replied
Hi Ann ,
Thank you for taking the time to write about your experience with Owens , It was our pleasure to look after Kev and guide you and your family thru such a difficult time .
We will look forward to sharing our Christmas memorial mass with you and your family .
Take care and best wishes from Lorraine , Alex and the Owens team -
5 Mark Frazer 5th Jul 2023
You never really know how losing your Mum is going to affect you. But what I do know is that, when that happened to me and my family, we couldn’t have wished for more genuine, caring support than we received from Lorraine and Alex from Owens, Liscard. There was never any pressure, they arranged everything we discussed providing the confidence I needed to enable me to tackle Mum’s affairs. The funeral was beautiful and was a true celebration of Mum’s life. I can’t imagine a better day - and that was, in part, down to the genuine supportive nature and professionalism of Lorraine,Alex and the team at Owens. Absolutely beautiful, genuinely kind people. Thank you x
lorraine Murphy replied
Hi Mark , Thank you so much for taking the time to write about your experience with Owens , It was our honour to look after mum and help guide you and your family at such a difficult time .
Take care and best wishes from Lorraine , Alex and our team at Owens -
5 Caitlin Wheadon 5th Jul 2023
Amazing funeral directors! You are welcomed with love and kindness. They made such a hard time bearable, with so much support. I will forever be grateful for all their help.
lorraine Murphy replied
Hi Caitlin , Thank you for taking the time to write such a heartfelt review I am sure this will help other family's going thru a bereavement too .
Take care and best wishes Lorraine and all the Owens Team -
5 Hannah McAlister 23rd Jun 2023
I was left with the daunting task of finding a funeral directors to use for my mum's funeral and Owens was the first and only place I visited. There was no need to go anywhere else as they were so welcoming and I felt like I was leaving my mum in good hands and that's all I wanted then. They were so kind and compassionate through the whole process. I'm so thankful to them for helping us through this difficult time with a lovely funeral my mum deserved, I can't recommend them enough if I could rate them any higher I certainly would.
lorraine Murphy replied
Hi Hanna, Thank you so much for taking the time to express your sincere thanks to our team. It was our pleasure to look after mum and you all as a family.
Wishing you and your family lots of love for the future ahead. Kindest regards Alex and the Owens team -
5 Deborah Morris 22nd Jun 2023
Wonderful service. The ladies were always respectful and kind. Happy to answer questions at anytime. I would definitely recommend Owen's Funeral Services.
lorraine Murphy replied
Hi Deborah,
Thank you so much for taking the time to write such a positive review. It was our pleasure to look after your lovely mum and family during such a difficult time. Take care and best wishes Alex, Lorraine and the Owens team -
5 Jane Glover 5th Jun 2023
They were wonderful and so helpful as this was the first time I had to organise a funeral. They were very supportive and very professional.
lorraine Murphy replied
Hi Jane, Thank you for taking the time to write such a kind review. Your feedback and kind words mean so much to us. It was our pleasure for us to look after you all during such a difficult time. Only the service Andy deserved to have. Take care and best wishes Alex and the Owens team -
5 phil Robin 5th Jun 2023
Outstanding I would like to thank owens funeral services for arranging our mums funeral . They were kind caring and professional they went above and beyond to help .THANK YOU SO much 🙏
lorraine Murphy replied
Hi Phil, Thank you do much for taking the time to write such a kind review. Your feedback really does mean so much to our team. It was our pleasure to look after mum and your lovely family during such a difficult time. Take care and best wishes Alex and the Owens team -
5 George Munt 16th May 2023
One of the most difficult times of our lives, but made more bearable by the sensitivity, advice, information and general assistance from Lorraine, Alex and everyone we came into contact with throughout the whole experience. We couldn’t recommend their services highly enough. Thank you so much.
lorraine Murphy replied
Hi George
Thank you so much for the kind words and expressions of thanks shown. It was truly our honour to look after your lovely family during such a difficult time. Sending love to you all. Take care and best wishes from the Owens team x