Owens Independent Funeral Directors are a family run funeral service company who pride themselves on offering a professional and compassionate service to bereaved families
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Owens Independent Funeral Director is a trusted family run business based in Wallasey, Wirral.
Situated in a modern and comfortable funeral home. Owens Funeral Services have two beautiful chapels of rest, the Lily Chapel and their Sky Chapel, where you can visit your loved one and pay your final respects before the funeral service.
Established in 2018, Owens Funeral Services have over 40 years combined experience and have a wealth of knowledge in repatriation, specialising in high-risk funerals.
Their professional and compassionate team pride themselves on providing families with an affordable service to the highest standard without compromising on quality.
Whatever your requirements or personal wishes, Owens Funeral Services can help you plan the perfect funeral to suit your needs. If you have any questions, feel free to contact their office in Wallasey to find out more.
What Families Say
AI Summary
Many families emphasise the personal care and attention shown throughout the funeral arrangements. Lorraine and Alex, often named as key staff, are repeatedly described as compassionate, patient, and genuinely invested in supporting families through the process. Families mention feeling that their loved one was treated with dignity and that nothing was ever too much trouble, from answering questions to making thoughtful suggestions about details families hadn't considered.
Families frequently comment on how straightforward and guided they felt through planning. Many describe arriving without clear expectations and being walked through each stage with clear explanations, helpful options, and reassurance. Several note how communication was reliable—phone calls were returned promptly, staff were available when needed, and families felt kept informed at every step.
Cost comes up with families noting competitive pricing and transparency, contrasting favourably with experiences elsewhere. A number of reviews mention appreciating the absence of pressure to spend more and valuing the value for money, particularly given the quality of care and professional standards delivered throughout.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Lilly Lawler27th Aug 2026
Owen’s were perfect at such a difficult time for my self and my young children.
They were thoughtful and there attention to detail was second to none everything was personal and I would recommend them highly
5John Burns27th Aug 2026
Helpful and understanding, highly recommended.
5John Matthews5th Aug 2026
Owens took care of everything they gave me options and nothing was to much trouble,it was a pleasure dealing with Lorraine and Alex their drivers and bearer's were polite and courteous, they all made planning my wife's funeral very helpful,i would not hesitate in recommending this company to anyone, John.
lorraine Murphy replied
Hi John, The pleasure was all ours to look after your lovely wife. Thank you for taking the time to leave such kind and a compassionate review. Take care and best wishes Lorraine, Alex and the Owens team
5Allen Giles4th Aug 2026
We are very very pleased at the high quality of service provided by Owens; all at a very competitive price too. Recommended.
lorraine Murphy replied
Hi Allen, Thank you for taking the time to leave such lovely feedback. Take care and best wishes The Owens team
5Michael shaw29th Jul 2026
Owen Funeral Directors Wallasey service was was beyond excellent. A welcoming family environment from the outset. Nothing was too much trouble with Alex taking away any stress going, the extra mile.The funeral was pitched perfectly for my 100 year old mother and conducted beautifully by Alex. There is so much more I could write.
For me there is only one funeral directors that should that should be considered in locally.
lorraine Murphy replied
Hi Michael, Thank you very much for such a lovely review and the pleasure was all ours to look after you lovely mum and her final journey. Your kind words of appreciation mean the world to us. Take care and best wishes Alex, Lorraine and the Owens team x
5Sarah Lloyd29th Jul 2026
They were very helpful through out all the prep to finish as i didnt have a clue what todo they made it all easy they provide a brilliant service
lorraine Murphy replied
Hi Sarah, Thank you for your kind words and taking the time to leave a positive review. It was our pleasure to look after your lovely mum. Take care and best wishes Alex and the Owens team
5Chris Henderson 25th Jul 2026
Excellent service from start to finish a very caring, compassionate team who were always there when I needed them during a very hardtime.They helped me give my dad the send off he deserved.
lorraine Murphy replied
Hi Chris, Thank you for taking the time to leave such a lovely review. Your kind words of appreciation mean the world to us and it was our pleasure to look after your dad and family. Take care and best wishes Alex, Lorraine and the Owens team
5Dale Jones 20th Jul 2026
Owens funeral services have been absolutely brilliant with the care and compassion shown during this terrible time for my family, and have made our bereavement easier than it might have been.They have looked after every fine detail and have gone above and beyond. They are a lovely family run business and you can see they genuinely care about their clients best interests,
lorraine Murphy replied
Hi Dale, Thank you so much for the kind words and expressions of thanks. The pleasure was all ours to look after your lovely wife and family during such a difficult time in your lives. Sending love to you all and best wishes Alex, Lorraine and the Owens team x
5Paul Varley20th Jul 2026
Micheal, Lorraine & Alex have given us the most overwhelming care and attention throughout the painful and heartbreaking process of losing my father suddenly.
I Genuinely, and sincerely cannot praise them enough, for the unconditional support and love they have provided during this difficult period.
I would just like to take this opportunity to show so much Gratitude towards these beautiful people, and I have so much respect for them, and the service they provide at their family run facility at Owens Funeral Care,
Thank You, Once Again,
Grateful, As Always
Paul William Varley
lorraine Murphy replied
Hi Paul, Thank you for taking the time to leave a review and give such positive feedback. Your kind words mean the world to us and it was an honour to look after your lovely dad and family. Best wishes Alex and Lorraine, Mike and the Owens team x
5Nia Robson20th Jul 2026
Alex and the team were amazing from start to finish. After what was a very sudden passing of our lovely Mum, Alex and the team supported us throughout the process and helped us give Mum the send off she deserves, really encapsulating her personality. Alex put us in touch with our lovely celebrant Helen who was amazing. I can’t recommend Owen’s enough, they really know how to make a hard situation easier.
lorraine Murphy replied
Hi Nia, Thank you for taking the time to leave a review and give such positive feedback. Your kind words mean the world to us. The pleasure was all ours to look after your lovely mum and family during such a difficult time. Best wishes Alex and Lorraine and the Owens team
4George Jennings20th Jul 2026
ICould not believe that the service that they provided was exceptional and they were all so friendly would recommend them
lorraine Murphy replied
Hi George, It was an honour to look after your lovely wife and thank you for taking the time to leave such kind feedback. Lorraine, Alex and the Owens team
5Claire Roberts 11th Jul 2026
Owens have done both my Dad and my Mums funerals now.
I cannot fault them at all, professional and friendly all at the same time and they go above and beyond for any of your requests.
They made a very sad time a lot easier
lorraine Murphy replied
Hi Claire, Thank you for taking the time to leave a review and give such positive feedback and it really was our honour to take care of both Mum and Dads final journeys. Your kind words mean the world to us. Best wishes Alex and Lorraine and the Owens team
5Jimmy Holland4th Jul 2026
We found the staff to be very kind to us at this sad time for the family ,they were very informative ,very helpful.We would like to thank them for the wonderful service they gave to our family.
lorraine Murphy replied
Hi, Thank you for taking the time to leave a review and give such positive feedback. It was such a pleasure to look after Noreen and your family during such a difficult time. Your kind words mean the world to us. Best wishes Alex and Lorraine and the Owens team
5Janet Ocallaghan3rd Jul 2026
I can't recommend Owen's Funeral services enough. The care and attention to detail from the first meeting with Lorraine to the funeral itself with Alex was exemplary. It's a family run business so at one of the hardest times in my life they were excellent and couldn't do enough to help. Many thanks to them both and their team.
lorraine Murphy replied
Hi Jan, Thank you for your lovely review and for the kind words. It was our pleasure to look after your lovely mum and her final journey. Take care and sending love Lorraine, Alex and the Owens team
5KEN LAU24th Jun 2026
Excellent service, friendly staff.
lorraine Murphy replied
Hi, Thank you for taking the time to leave a review and give such positive feedback. Your kind words mean the world to us. Best wishes Alex and Lorraine and the Owens team
5Geraldine Eagle 4th Jun 2026
Thank you for making mums funeral arrangements as easy and painless as possible. Everyone treated both mum and myself with the utmost respect and nothing was too much trouble.
lorraine Murphy replied
Hi, Thank you for taking the time to leave a review and give such positive feedback. Your kind words mean the world to us. Best wishes Alex and Lorraine and the Owens team
5CHER ARNOTT4th Jun 2026
The most caring and dedicated staff . Made everything so straightforward at a time of upset and heartbreak .
lorraine Murphy replied
Hi Cher, Thank you for your kind words and for such positive feedback. The pleasure was all ours to look after your lovely dad and family during such a difficult time. Best wishes Alex, Lorraine and the Owens team x
5Paul Esseen3rd Jun 2026
Excellent service. Alex and the whole team were respectful and dignified throughout.
I would whole heartedly recommend Owens funeral service.
lorraine Murphy replied
Hi Paul, Thank you for your kind words and message of thanks. The pleasure was all ours and an honour to look after your lovely mum. Take care and best wishes Alex and the Owens team
5Lyndsey Norton3rd Jun 2026
Lovely service and amazing staff thanks for everything
lorraine Murphy replied
Hi Lyndsey, Thank you for your kind review and words of thanks. It was our pleasure to look after Paul and all the family. Take care and best wishes Alex and the Owens team x
5JOHN MCGOWAN3rd Jun 2026
A superb an d caring service from start to finish
lorraine Murphy replied
Hi John, Thank you very much for taking the time to leave such positive feedback. Best wishes the Owens team
5paula Morris15th May 2026
Alex, Lorraine and all the staff at Owens were amazing during the most difficult time of our lives. From the moment we arrived without an appointment, they treated us with kindness, compassion and professionalism, and nothing was ever too much trouble.
They kept us informed every step of the way and made sure we always felt that my dad was being cared for with dignity and respect. Having never been through this before, we were overwhelmed, but Alex’s support and reassurance made such a hard time so much easier for our family.
We cannot thank them enough for their care, understanding and support, and would highly recommend Owens to anyone needing their services.
lorraine Murphy replied
Hi Paula, Thank you for your review and taking time to leave such kind words. The pleasure was all ours to look after your lovely dad and family during such a difficult time. We wish you all the very best and take care. Alex , Lorraine and the Owens team x
5Kevin Bodey30th Apr 2026
Excellent service. Alex was great
lorraine Murphy replied
Hi Kevin, Thank you for the lovely feedback and kind words and thank you for choosing Owens to look after your lovely mum and family during such a difficult time. Take care and best wishes Alex, Lorraine and the Owens team x
5William Smith30th Apr 2026
Owens Funeral Directors have been wonderful since day one. Many thanks to Kenny and Callum who came to take my brother away during the evening as my brother had wished. They were so understanding and respectful.
Especially Loraine who has and continues to be, an enormous help. Loraine has provided me with the information I needed to register Johns death and has continued to help by dealing with the cemetery administration to arrange Johns ashes to be interred right up to providing me and helping me complete all the relevant forms needed for the interment.
I have no hesitation whatsoever in recommending Owens Funeral Services. Everyone has been very professional, supportive, sympathetic and very, very helpful.
Thank you all and especially, thank you Loraine.
lorraine Murphy replied
Hi John, thank you very much for your feedback we appreciate you taking the time our to express your thanks. The pleasure was all ours to look after John and i am glad your felt guided and supported. Take care and best wishes The Owens team x
5Ruth Hunter30th Apr 2026
Owens Funeral Directors were highly professional and obliging I would highly recommend them to anybody looking to plan their loved ones funeral the little touches like the rose laid on mum were very thoughtful 5* all the way thank you to Lorraine and Alex and team xxx
lorraine Murphy replied
Hi Ruth. Thank you for the wonderful feedback and kind words. The small things are the big things which we are very proud of. Take care and best wishes Alex, Lorraine and the Owens team x
5Holly Ireland17th Apr 2026
Amazing service from start to end, would highly recommend
lorraine Murphy replied
Hi Holly, thank you for the feedback and kind words and thank you for choosing Owens to take care of dad. Much Love Lorraine, Alex and the Owens team x
Address
15-17 Liscard Village Liscard Wallasey Wirral CH45 4JG
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Lilly Lawler27th Aug 2026
Owen’s were perfect at such a difficult time for my self and my young children.
They were thoughtful and there attention to detail was second to none everything was personal and I would recommend them highly
John Burns27th Aug 2026
Helpful and understanding, highly recommended.
John Matthews5th Aug 2026
Owens took care of everything they gave me options and nothing was to much trouble,it was a pleasure dealing with Lorraine and Alex their drivers and bearer's were polite and courteous, they all made planning my wife's funeral very helpful,i would not hesitate in recommending this company to anyone, John.
SAIF Member