Owens Independent Funeral Directors are a family run funeral service company who pride themselves on offering a professional and compassionate service to bereaved families
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Owens Independent Funeral Director is a trusted family run business based in Wallasey, Wirral.
Situated in a modern and comfortable funeral home. Owens Funeral Services have two beautiful chapels of rest, the Lily Chapel and their Sky Chapel, where you can visit your loved one and pay your final respects before the funeral service.
Established in 2018, Owens Funeral Services have over 40 years combined experience and have a wealth of knowledge in repatriation, specialising in high-risk funerals.
Their professional and compassionate team pride themselves on providing families with an affordable service to the highest standard without compromising on quality.
Whatever your requirements or personal wishes, Owens Funeral Services can help you plan the perfect funeral to suit your needs. If you have any questions, feel free to contact their office in Wallasey to find out more.
What Families Say
AI Summary
Many families describe the care they received from staff as genuinely compassionate, with several noting that they felt their loved one was treated with dignity and respect throughout. Families frequently mention how Lorraine and Alex, in particular, guided them through the arrangements with patience and warmth, answering questions and offering thoughtful suggestions they had not considered themselves.
On the day of the funeral, many families comment on how smoothly everything was organised and how the staff conducted themselves with professionalism and quiet respect. Several describe personal touches—such as flowers arranged on the coffin, music played while their loved one rested, or small gifts for mourners—that made the occasion feel tailored to their family's wishes.
Throughout the process, families repeatedly highlight how well they were kept informed and supported. Many note that staff were available to take calls, check in on how they were managing, and help with practical matters they found overwhelming, which families describe as making a difficult time considerably more bearable.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Hazel Anders18th Sep 2026
I would like to thank Lorraine for her professional service and warmth she gave when it was needed after the loss of my brother carl,Carl chose a direct cremation and this was carried out compationly I would without doubt recommended owens funeral service,thankyou Lorraine and your team xxx
5Paul Lee18th Sep 2026
Very professional from the very start.
Very helpful and considerate to all our wishes and made the process very easy to understand. So a big thank you from us .
5James Leslie Mills 18th Sep 2026
Extremely professional. Alex was along with her staff very compassionate, sympathetic and patient and I would totally recommend Owens Funeral Directors to anyone who wishes their service to be carried out in this way.
5Paula Rea7th Sep 2026
It is hard to put into words how truly amazing Owens Funeral Services have been in caring for not just my dad but my brother and I. They are so passionate about their work and did everything to ensure we were able to give my dad a funeral that was a true reflection of him. Their work is conducted to the highest standard. I cannot praise them highly enough. They are outstanding. My brother and I felt like part of their family and we actually miss seeing them.
lorraine Murphy replied
Hi Paula and Peter, Thank you so much for your lovely words and expressions of thanks. Knowing we are doing our families proud means the most to us here at Owens and like you say your family really does become ours. Thank you for trusting in us to take care of your lovely dad and family during such a difficult time and we wish you all the love for the future ahead. You are always welcome for a cuppa anytime :) Lorraine, Alex, Mike and the Owens team xx
5Roger Mann5th Sep 2026
We cannot praise Owen’s highly enough and would recommend them to anyone. The kindness, patience, warmth and professionalism of Alex and all the staff we came into contact with was such a comfort to us. This is a wonderful firm and we are so grateful to Alex Lorraine and the team who were so supportive throughout the funeral process and ensured my mum had a lovely send off.
lorraine Murphy replied
Hi Roger, Thank you so much for taking the time to write such a lovely review and give such positive feedback. It was our pleasure to look after your lovely mum and family during such a difficult time. Take care and best wishes Alex, Lorraine and the Owens team
5Lilly Lawler27th Aug 2026
Owen’s were perfect at such a difficult time for my self and my young children.
They were thoughtful and there attention to detail was second to none everything was personal and I would recommend them highly
lorraine Murphy replied
Hi Lilly, Thank you for your lovely review and taking time to share your positive thoughts. Its always a pleasure to look after such lovely families during their time of grief. Take care and best wishes
Alex, Lorraine and the Owens team
5John Burns27th Aug 2026
Helpful and understanding, highly recommended.
lorraine Murphy replied
Hi John, Thank you for your kind words. It was a pleasure to look after your lovely wife and her final journey. Take care Lorraine, Alex and the Owens team x
5John Matthews5th Aug 2026
Owens took care of everything they gave me options and nothing was to much trouble,it was a pleasure dealing with Lorraine and Alex their drivers and bearer's were polite and courteous, they all made planning my wife's funeral very helpful,i would not hesitate in recommending this company to anyone, John.
lorraine Murphy replied
Hi John, The pleasure was all ours to look after your lovely wife. Thank you for taking the time to leave such kind and a compassionate review. Take care and best wishes Lorraine, Alex and the Owens team
5Allen Giles4th Aug 2026
We are very very pleased at the high quality of service provided by Owens; all at a very competitive price too. Recommended.
lorraine Murphy replied
Hi Allen, Thank you for taking the time to leave such lovely feedback. Take care and best wishes The Owens team
5Michael shaw29th Jul 2026
Owen Funeral Directors Wallasey service was was beyond excellent. A welcoming family environment from the outset. Nothing was too much trouble with Alex taking away any stress going, the extra mile.The funeral was pitched perfectly for my 100 year old mother and conducted beautifully by Alex. There is so much more I could write.
For me there is only one funeral directors that should that should be considered in locally.
lorraine Murphy replied
Hi Michael, Thank you very much for such a lovely review and the pleasure was all ours to look after you lovely mum and her final journey. Your kind words of appreciation mean the world to us. Take care and best wishes Alex, Lorraine and the Owens team x
5Sarah Lloyd29th Jul 2026
They were very helpful through out all the prep to finish as i didnt have a clue what todo they made it all easy they provide a brilliant service
lorraine Murphy replied
Hi Sarah, Thank you for your kind words and taking the time to leave a positive review. It was our pleasure to look after your lovely mum. Take care and best wishes Alex and the Owens team
5Chris Henderson 25th Jul 2026
Excellent service from start to finish a very caring, compassionate team who were always there when I needed them during a very hardtime.They helped me give my dad the send off he deserved.
lorraine Murphy replied
Hi Chris, Thank you for taking the time to leave such a lovely review. Your kind words of appreciation mean the world to us and it was our pleasure to look after your dad and family. Take care and best wishes Alex, Lorraine and the Owens team
5Dale Jones 20th Jul 2026
Owens funeral services have been absolutely brilliant with the care and compassion shown during this terrible time for my family, and have made our bereavement easier than it might have been.They have looked after every fine detail and have gone above and beyond. They are a lovely family run business and you can see they genuinely care about their clients best interests,
lorraine Murphy replied
Hi Dale, Thank you so much for the kind words and expressions of thanks. The pleasure was all ours to look after your lovely wife and family during such a difficult time in your lives. Sending love to you all and best wishes Alex, Lorraine and the Owens team x
5Paul Varley20th Jul 2026
Micheal, Lorraine & Alex have given us the most overwhelming care and attention throughout the painful and heartbreaking process of losing my father suddenly.
I Genuinely, and sincerely cannot praise them enough, for the unconditional support and love they have provided during this difficult period.
I would just like to take this opportunity to show so much Gratitude towards these beautiful people, and I have so much respect for them, and the service they provide at their family run facility at Owens Funeral Care,
Thank You, Once Again,
Grateful, As Always
Paul William Varley
lorraine Murphy replied
Hi Paul, Thank you for taking the time to leave a review and give such positive feedback. Your kind words mean the world to us and it was an honour to look after your lovely dad and family. Best wishes Alex and Lorraine, Mike and the Owens team x
5Nia Robson20th Jul 2026
Alex and the team were amazing from start to finish. After what was a very sudden passing of our lovely Mum, Alex and the team supported us throughout the process and helped us give Mum the send off she deserves, really encapsulating her personality. Alex put us in touch with our lovely celebrant Helen who was amazing. I can’t recommend Owen’s enough, they really know how to make a hard situation easier.
lorraine Murphy replied
Hi Nia, Thank you for taking the time to leave a review and give such positive feedback. Your kind words mean the world to us. The pleasure was all ours to look after your lovely mum and family during such a difficult time. Best wishes Alex and Lorraine and the Owens team
4George Jennings20th Jul 2026
ICould not believe that the service that they provided was exceptional and they were all so friendly would recommend them
lorraine Murphy replied
Hi George, It was an honour to look after your lovely wife and thank you for taking the time to leave such kind feedback. Lorraine, Alex and the Owens team
5Claire Roberts 11th Jul 2026
Owens have done both my Dad and my Mums funerals now.
I cannot fault them at all, professional and friendly all at the same time and they go above and beyond for any of your requests.
They made a very sad time a lot easier
lorraine Murphy replied
Hi Claire, Thank you for taking the time to leave a review and give such positive feedback and it really was our honour to take care of both Mum and Dads final journeys. Your kind words mean the world to us. Best wishes Alex and Lorraine and the Owens team
5Jimmy Holland4th Jul 2026
We found the staff to be very kind to us at this sad time for the family ,they were very informative ,very helpful.We would like to thank them for the wonderful service they gave to our family.
lorraine Murphy replied
Hi, Thank you for taking the time to leave a review and give such positive feedback. It was such a pleasure to look after Noreen and your family during such a difficult time. Your kind words mean the world to us. Best wishes Alex and Lorraine and the Owens team
5Janet Ocallaghan3rd Jul 2026
I can't recommend Owen's Funeral services enough. The care and attention to detail from the first meeting with Lorraine to the funeral itself with Alex was exemplary. It's a family run business so at one of the hardest times in my life they were excellent and couldn't do enough to help. Many thanks to them both and their team.
lorraine Murphy replied
Hi Jan, Thank you for your lovely review and for the kind words. It was our pleasure to look after your lovely mum and her final journey. Take care and sending love Lorraine, Alex and the Owens team
5KEN LAU24th Jun 2026
Excellent service, friendly staff.
lorraine Murphy replied
Hi, Thank you for taking the time to leave a review and give such positive feedback. Your kind words mean the world to us. Best wishes Alex and Lorraine and the Owens team
5Geraldine Eagle 4th Jun 2026
Thank you for making mums funeral arrangements as easy and painless as possible. Everyone treated both mum and myself with the utmost respect and nothing was too much trouble.
lorraine Murphy replied
Hi, Thank you for taking the time to leave a review and give such positive feedback. Your kind words mean the world to us. Best wishes Alex and Lorraine and the Owens team
5CHER ARNOTT4th Jun 2026
The most caring and dedicated staff . Made everything so straightforward at a time of upset and heartbreak .
lorraine Murphy replied
Hi Cher, Thank you for your kind words and for such positive feedback. The pleasure was all ours to look after your lovely dad and family during such a difficult time. Best wishes Alex, Lorraine and the Owens team x
5Paul Esseen3rd Jun 2026
Excellent service. Alex and the whole team were respectful and dignified throughout.
I would whole heartedly recommend Owens funeral service.
lorraine Murphy replied
Hi Paul, Thank you for your kind words and message of thanks. The pleasure was all ours and an honour to look after your lovely mum. Take care and best wishes Alex and the Owens team
5Lyndsey Norton3rd Jun 2026
Lovely service and amazing staff thanks for everything
lorraine Murphy replied
Hi Lyndsey, Thank you for your kind review and words of thanks. It was our pleasure to look after Paul and all the family. Take care and best wishes Alex and the Owens team x
5JOHN MCGOWAN3rd Jun 2026
A superb an d caring service from start to finish
lorraine Murphy replied
Hi John, Thank you very much for taking the time to leave such positive feedback. Best wishes the Owens team
Address
15-17 Liscard Village Liscard Wallasey Wirral CH45 4JG
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Hazel Anders18th Sep 2026
I would like to thank Lorraine for her professional service and warmth she gave when it was needed after the loss of my brother carl,Carl chose a direct cremation and this was carried out compationly I would without doubt recommended owens funeral service,thankyou Lorraine and your team xxx
Paul Lee18th Sep 2026
Very professional from the very start.
Very helpful and considerate to all our wishes and made the process very easy to understand. So a big thank you from us .
James Leslie Mills 18th Sep 2026
Extremely professional. Alex was along with her staff very compassionate, sympathetic and patient and I would totally recommend Owens Funeral Directors to anyone who wishes their service to be carried out in this way.
SAIF Member