A.W. Lymn Wollaton

5 Andrew Collings 4th Aug 2020

It was such a difficult time for me to loose both parents in a matter of days.
From start to finish the care ,
Patience and professionalism shown towards me were exemplary 
Special thanks to Kirby ( Wollaton) who just made the whole dreadful process so much easier!
Huge thanks .
Regards,
Andrew Collings 

5 Linda Ahern 24th Jul 2020

What can I say. Kirby at the Wollaton office is amazing she is so professional friendly and caring. Without her knowledge and caring way we would not have been able to have the service we wanted for Beryl nothing was too much trouble and we were kept informed all the way. Beryl is being buried in Stockport which is a long way from Nottingham and we thought it would be a lot of organising we needn't have worried Kirby did everything for us and we thank her so much. I have used this funeral directors for my own parents and have found them to delver exceptional service before and after the funeral. I would go to no other funeral directors

5 Neil Minton 13th Jul 2020

Was so impressed from start to finish. It was an excellent send off for my mum who I’m sure would have been proud. 
Kirby and the team were very professional. 
Many thanks
Neil Minton. 

5 David Foster 12th Jun 2020

First class service from start to finish. Was most impressed by the kindness and consideration shown at all times. Most professional. Highly recommend them. Many thanks to all.

5 Patricia Rowson 9th Jun 2020

During Lockdown arrangements for the funeral were made via phone and email but still I felt there was someone ‘holding my hand’ and guiding me through every step.  Julia, at Wollaton,  was patient and supportive and the service was perfect.

5 Sally Jenkins 4th Jun 2020

I cannot fault Kirby, Julia and team. They provided an excellent service and were always friendly and supportive. Most of all though, they care about their customers at a very difficult time. That care shines through in everything they do and makes the whole experience more bearable for the bereaved family and friends.
Thank you. Sally

5 Martin Ingram 1st Jun 2020

As always with Jonathan, many thanks to all.

5 Elaina Howe 30th May 2020

I would highly recommend using this funeral director, they were professional and extremely friendly. They went above and beyond to make sure the day was perfect and went as smooth as possible. Kirby was the lady that looked after us and her customer service skills were just amazing! Such a lovely caring person. Thank you so much :-)  Elaina & Helen x

5 Phillip Evans 17th May 2020

AW Lymn (Wollaton) have been warm, friendly, respectful and easy to deal with from the start. Alan and Julia were helpful, kind and professional following the loss of our beloved Heather. With the current crisis over everyone, nothing was ever too much trouble and we were able to give Heather the send-off she would have wanted and deserved. I wouldn't hesitate to recommend them to deal with someone else's loved one.

5 Andrew Rutherford 11th May 2020

Caring and kind thank you for all you have done kindest Andy 

4 Fiona Minney 24th Apr 2020

The team in the Wollaton branch worked really hard to help me give my Mum the best send-off possible, despite the COVID-19 pandemic, for which I will be forever grateful.

They offered me advice, support and comfort at one of the most difficult times in my life in a professional but personal manner.  The staff provided me with compassion and time when I struggled to make decisions or got confused about things due to my extreme tiredness, and endeavoured to satisfy all my requests.

I felt my Mum’s physical being was treated with dignity, respect and loving care.  I felt she was safe with them and I trusted them with her.  When I went to visit my Mum in the chapel of rest there was an overwhelming sense of peace in the room.

The only reason I haven’t selected ‘Excellent’ was due to very last minute (as in within the 2 hours prior to the hearse arriving at my Mum’s bungalow) telephone calls regarding the length of the funeral service and me having to choose what to omit from the order of service in case we ran out of time.  There was also a last minute notification that I would be unable to witness the charging of the coffin - but was then fortunate enough to actually be able to do this anyway.

Overall I would highly recommend A.W.Lymn and would like to thank them for everything they have done for me and my Mum. I will be using them again for my Mum’s memorial service when the COVID-19 pandemic is over.

5 Anne Hazard 31st Mar 2020

Losing our mother was devastating  
But trying to organise a funeral Due to the outbreak of The Coronavirus was was difficult and only added to our grief 
 
However , thanks to Alan and his team Everything went as well as could be expected ...given the circumstances. and we were  so very grateful for that .
Thank you x

5 Elizabeth Hughes 24th Mar 2020

Excellent service, thank you. Alan Matthews in particular was very professional and extremely helpful as we put together Dad’s funeral during all the chaos of the coronavirus restrictions. We still managed to do Dad proud despite all the obstacles fate threw into our path. 
Many thanks. 

5 Linda Allen 23rd Mar 2020

The team at A W Lymn Wollaton were so professional, caring, kind and organised that I cannot say enough about how impressed I am. Kirby was excellent in every way, she is certainly perfect for her role which must be quite difficult at times. Alan too was always helpful, pleasant and welcoming every time we visited the premises. I am sure my Mum, Marjorie Hutchinson, would have been so pleased that she chose A W Lymn to look after her. With thanks for everything.
Linda Allen

4 Fiona Riley 7th Mar 2020

Excellent service at a sensitive time . 

5 Cheryl Hunt 28th Feb 2020

Thank you so much for a very well organised day and the compassion showed by your staff . Thank you to Richard for reading dads tribute so beautifully 

5 Neil Burgin 10th Feb 2020

Excellent from start to finish. Courteous, helpful and all went like clockwork on the day.
The Order of Service and Keepsake cards were stunning. Alan's advice was so welcome at, what was, a very emotional time.

Mum would have been so pleased.

Thank-you all.

5 Tony Salmon 5th Feb 2020

very good and personal

5 Collette Slade 24th Jan 2020

The time and care given to us, as a family was excellent. You made the process as painless as possible.
The follow mon support on preparations for the funeral was also excellent and nothing was too much trouble.

Thanks for everything

5 Robin Birch 20th Jan 2020

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5 Julie Page 15th Jan 2020

I want to say a huge thank you to Alan and Julia at the Wollaton branch. I was treated with compassion and kindness and they made a sad and difficult time bearable for me and all the family. The funeral was professional, dignified and incredibly well run with a large helping of human kindness. We had the funeral on a Saturday and viewing of mum specially arranged for Saturday morning to accommodate relatives flying in from Ireland. Nothing was too much trouble and I am so very grateful. Thank you again.

5 Philip Hand 13th Dec 2019

Professional, thoughtful and friendly all-round service from all members of staff.

5 Kevin Powell 10th Dec 2019

The whole experience from the start of organising to the funeral itself was  seamless with great attention to detail. We were guided along every step of the way by Alan Matthews with his obvious expertise. The funeral director on the day, Julia, was perfect as was our driver and other staff in attendance. 

5 Tamara Harrison 2nd Dec 2019

We received an excellent service from kind and considerate staff at the Wollaton branch - thank you!

4 Richard Edwards 30th Nov 2019

They made the best of a bad day, this was the second funeral they have conducted for us in 5 months so that speaks for itself.