A.W. Lymn is a family-run funeral director firm serving bereaved families from Bilborough, Bramcote, Wollaton and other communities around the Nottingham area.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
About Us
The Wollaton branch originally belonged to the Ilkeston Co-op Funeral Service before being incorporated into the A W Lymn group in 2003. The funeral home was formerly based on Arleston Drive in Wollaton, but was moved in late July 2014 to a purposed designed site on Wollaton Road called Deer Park House.
The new premises has off-street car parking and a beautiful visitation room with its own private waiting area.
The office was formerly a police station and features a large, bright, modern client reception, as well as state-of-the-art rooms.
The office is run by Funeral Director Kirby Cranshaw with the help of Funeral Arranger Skye Parton-Buckeridge.
The funeral home is open Monday to Friday from 9 am to 5 pm and on Saturdays from 9 am to 12.30 pm. You can also make an appointment to see someone after hours via the telephone number.
The branch covers all of Wollaton and its surroundings including Bilborough, Bramcote, Nuthall, Strelley, Trowell, Watnall and beyond.
A.W.Lymn The Family Funeral Service is managed and owned by the Lymn Rose family. Nigel, Jackie and Matthew Lymn Rose are the directors of the company.
Many families praise the care and compassion shown by staff throughout the funeral arrangements and on the day itself, describing how the team guided them through a difficult process with patience and understanding. Numerous families mention clear communication and attention to detail, noting that staff kept them informed at each stage and made sure their wishes and any changes to plans were handled smoothly without fuss. Several families also comment on the professionalism and organisation displayed, with arrangements running seamlessly from the initial planning through to the funeral service itself.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Jill Kelk17th Oct 2020
Our contact at the Wollaton Branch was extremely helpful and professional in arranging the funeral of my father, Harry, at Bramcote Crematorium. She always hit the right tone in all our contacts with her - and that was really appreciated at such a stressful time. We are extremely grateful for the help we received and would not hesitate to recommend Lymns to anyone looking for funeral services.
Chloe Lymn Rose replied
Thank you Jill for your kind words and lovely review. I am so pleased I could help and guide you through this difficult time. Best wishes to you and the whole family, Kirby
5Amanda Cliffe10th Oct 2020
Thank you so so much for making my dads final farewell so lovely.
It was so important to me to make it perfect in every way possible for him and you made my wish achievable.
You worked so hard with all my requests and most importantly of all, you looked after my precious dad for me whilst he was in your care. There is absolutely no one I would have rather taken care of him for me.
All in all, you made organising my dads funeral as stress free as at all possible. You were so kind and knowledgeable about absolutely everything! You have been a real help to me throughout this whole horrendously sad time.
You all achieved the farewell I wanted for my dad and delivered him so seamlessly to his final resting place.
I will be eternally grateful to you all for coordinating this very important day for my dad and myself. It was so perfect.
You are all true professionals thank you.
Chloe Lymn Rose replied
Amanda, as you already know it really was a privilege to take care of your Dad and help make everything just right for his service. Although current restrictions tamed things slightly, you worked tirelessly to ensure Storming Norman got the perfect send off. Thank you for entrusting me with the arrangements and inviting me into your family to guide you through. Your kind words mean so much to me and I will cherish them. Sending you, Craig and the girls my warmest wishes, Kirby.
5Amanda Dring3rd Oct 2020
Thank you so much to Russell and Kirby, from Wollaton, for the organisation of my Father’s funeral. My family and I have been overwhelmed by the compassion and professionalism shown to us during a very sad time. It was appreciated very much. Also, thank you to Malcolm, the celebrant, who spoke of my Father as if he knew of him personally.
Chloe Lymn Rose replied
I am so pleased that all went well for you and the family and that the service we provided, including Malcolm Barham the celebrant, was all professional and compassionate. Thank you for your kind words. Russ.
5Judith Hayes18th Sep 2020
Very impressed by their professionalism at such a very difficult time for us
Chloe Lymn Rose replied
Thank you Judith for entrusting us with Mark’s service and for your very kind review. Sending warmest wishes to you, Philip and Nicola. Kirby
5John Meikle30th Aug 2020
The service from Kirby was nothing more than perfect
Chloe Lymn Rose replied
Dear Jean & John, thank you for taking the time to leave your review and for your kind words. It was a pleasure to meet you both and help you through the arrangements for Maurice. I’m pleased we could help Aunty Daisy attend and hope it was of some comfort to her. Best wishes to you both, kindest regards, Kirby.
5Jane Bartrop18th Aug 2020
I felt very comfortable discussing issues and raising any questions with Kirby at the Wollaton Office. Her manner was lovely. When she was not there her colleagues also provided an excellent service. The opportunity to have the service streamed and then a recording on the obituary page were much appreciated. The Covid safety measures were good.
It was very much appreciated that Nigel found time to be there for us at the chapel.
Nigel Lymn Rose replied
Jane. Thank you for your very kind and complimentary review of our family company and in particular the support given by Kirby at Wollaton. Your father being my personal tutor at school over 50 years ago very much played a part in my formative years and for that I am very grateful to all your family, and it was a privilege to be able to assist at mother’s funeral. Thank you.
4Catherine Eyre16th Aug 2020
Kirby Cranshaw was very caring and dealt with all a large families questions very professionally.
The horses and carriage were beautiful and the reflections coffin better than we could have hoped for.
Thank you again.
Chloe Lymn Rose replied
Thank you for these kinds words. We are glad that you were so pleased with all the personalised elements you selected and that Kirby was very caring and professional. We do however note your 4* rating so if there was anything further we could have done for you we would welcome this feedback. Thank you.
5Andrew Collings4th Aug 2020
It was such a difficult time for me to loose both parents in a matter of days.
From start to finish the care ,
Patience and professionalism shown towards me were exemplary
Special thanks to Kirby ( Wollaton) who just made the whole dreadful process so much easier!
Huge thanks .
Regards,
Andrew Collings
Chloe Lymn Rose replied
Dear Andrew, thank you for taking the time to write such a kind review. I’m pleased I could help you through such extraordinary circumstances. I hope Mum & Dad’s joint service was fitting for them both, especially the floral contributions from their allotment friends. It was testament to your hard work in making it just right for them. Best wishes to you, Kirby.
5Linda Ahern24th Jul 2020
What can I say. Kirby at the Wollaton office is amazing she is so professional friendly and caring. Without her knowledge and caring way we would not have been able to have the service we wanted for Beryl nothing was too much trouble and we were kept informed all the way. Beryl is being buried in Stockport which is a long way from Nottingham and we thought it would be a lot of organising we needn't have worried Kirby did everything for us and we thank her so much. I have used this funeral directors for my own parents and have found them to delver exceptional service before and after the funeral. I would go to no other funeral directors
Chloe Lymn Rose replied
Linda, I can’t thank you enough for your kind words. It was a privilege to be able to help Beryl to her rightful resting place with her husband. It was lovely to meet you and your family, guiding you through the arrangements. Warmest wishes to you and Mike, Kirby.
5Neil Minton13th Jul 2020
Was so impressed from start to finish. It was an excellent send off for my mum who I’m sure would have been proud.
Kirby and the team were very professional.
Many thanks
Neil Minton.
Chloe Lymn Rose replied
Thank you Neil for your lovely review. I’m pleased I could help you all make everything just right for Mum. Best wishes, Kirby
5David Foster12th Jun 2020
First class service from start to finish. Was most impressed by the kindness and consideration shown at all times. Most professional. Highly recommend them. Many thanks to all.
Chloe Lymn Rose replied
Thank you David for such a kind review. Itâs lovely to hear you were impressed with our team here at Wollaton. I am pleased I could help you through all of the arrangements for your Aunt. Kind regards, Kirby
5Patricia Rowson9th Jun 2020
During Lockdown arrangements for the funeral were made via phone and email but still I felt there was someone ‘holding my hand’ and guiding me through every step. Julia, at Wollaton, was patient and supportive and the service was perfect.
Chloe Lymn Rose replied
We are pleased that Julia was able to make you feel like she was holding your hand throughout the arrangement process even though this had to be done remotely due to COVID-19 and we are glad that the service was perfect.
5Sally Jenkins4th Jun 2020
I cannot fault Kirby, Julia and team. They provided an excellent service and were always friendly and supportive. Most of all though, they care about their customers at a very difficult time. That care shines through in everything they do and makes the whole experience more bearable for the bereaved family and friends.
Thank you. Sally
Chloe Lymn Rose replied
Sally, it was a privilege to take care of Mum and I thank you for sharing your stories with me. I am so pleased I had the opportunity to help you and your wonderful family through this time. Sending my warmest wishes to you, Dad and Matt as well as âvirtual hugsâ from Julia. Thank you, Kirby.
5Martin Ingram1st Jun 2020
As always with Jonathan, many thanks to all.
Chloe Lymn Rose replied
We are glad that Jonathat once again delivered a 5* service and he joins me in thanking you for taking the time to review his service in this way. Thank you.
5Elaina Howe30th May 2020
I would highly recommend using this funeral director, they were professional and extremely friendly. They went above and beyond to make sure the day was perfect and went as smooth as possible. Kirby was the lady that looked after us and her customer service skills were just amazing! Such a lovely caring person. Thank you so much :-) Elaina & Helen x
Chloe Lymn Rose replied
You all worked so hard to make sure everything was perfect and that all of Leeâs family were included. I enjoyed hearing the stories about Lee and getting to know you all better. Iâm so glad I could help make the day just right for you. Thank you, Kirby.
5Phillip Evans17th May 2020
AW Lymn (Wollaton) have been warm, friendly, respectful and easy to deal with from the start. Alan and Julia were helpful, kind and professional following the loss of our beloved Heather. With the current crisis over everyone, nothing was ever too much trouble and we were able to give Heather the send-off she would have wanted and deserved. I wouldn't hesitate to recommend them to deal with someone else's loved one.
Chloe Lymn Rose replied
We are really pleased that desipte the current restrictions the team at Wollaton were able to help you create the send-off that Heather both wanted and deserved. Thank you.
5Andrew Rutherford11th May 2020
Caring and kind thank you for all you have done kindest Andy
Matthew Lymn Rose replied
Thanks for the kind words Andy, sorry I wasn't with you on the day but I hope Kirby and the team looked after the family in the way you would have expected them to. Best wishes.
4Fiona Minney24th Apr 2020
The team in the Wollaton branch worked really hard to help me give my Mum the best send-off possible, despite the COVID-19 pandemic, for which I will be forever grateful.
They offered me advice, support and comfort at one of the most difficult times in my life in a professional but personal manner. The staff provided me with compassion and time when I struggled to make decisions or got confused about things due to my extreme tiredness, and endeavoured to satisfy all my requests.
I felt my Mum’s physical being was treated with dignity, respect and loving care. I felt she was safe with them and I trusted them with her. When I went to visit my Mum in the chapel of rest there was an overwhelming sense of peace in the room.
The only reason I haven’t selected ‘Excellent’ was due to very last minute (as in within the 2 hours prior to the hearse arriving at my Mum’s bungalow) telephone calls regarding the length of the funeral service and me having to choose what to omit from the order of service in case we ran out of time. There was also a last minute notification that I would be unable to witness the charging of the coffin - but was then fortunate enough to actually be able to do this anyway.
Overall I would highly recommend A.W.Lymn and would like to thank them for everything they have done for me and my Mum. I will be using them again for my Mum’s memorial service when the COVID-19 pandemic is over.
Chloe Lymn Rose replied
It was indeed a pleasure in helping you and your family through what was a traumatic period for you all. We all put our hearts into caring for both your family and your Mum, and I can only sincerely apologise for the last-minute hiccup in terms of timing and scheduling of the service. We were delighted that we were able to schedule the witness charging of the cremator as a final send off. Please accept our warmest wishes to you all. Thank you, Alan.
5Anne Hazard31st Mar 2020
Losing our mother was devastating
But trying to organise a funeral Due to the outbreak of The Coronavirus was was difficult and only added to our grief
However , thanks to Alan and his team Everything went as well as could be expected ...given the circumstances. and we were so very grateful for that .
Thank you x
Chloe Lymn Rose replied
Our heartfelt thanks to the whole family for such lovely words. We are grateful to be able to help you through such a difficult time. Thank you so much. Our thoughts are with you all. Alan & Kirby.
5Elizabeth Hughes24th Mar 2020
Excellent service, thank you. Alan Matthews in particular was very professional and extremely helpful as we put together Dad’s funeral during all the chaos of the coronavirus restrictions. We still managed to do Dad proud despite all the obstacles fate threw into our path.
Many thanks.
Chloe Lymn Rose replied
It was an absolute delight to serve you. With all the many restrictions coming into play it was certainly a challenge. Nevertheless, Iâm heartened to know that the funeral arrangements were the best they could have been. As always, these things are a team effort and Iâll pass these kind words onto my colleagues. Thank you, Alan.
5Linda Allen23rd Mar 2020
The team at A W Lymn Wollaton were so professional, caring, kind and organised that I cannot say enough about how impressed I am. Kirby was excellent in every way, she is certainly perfect for her role which must be quite difficult at times. Alan too was always helpful, pleasant and welcoming every time we visited the premises. I am sure my Mum, Marjorie Hutchinson, would have been so pleased that she chose A W Lymn to look after her. With thanks for everything.
Linda Allen
Chloe Lymn Rose replied
Linda, It felt like an honour to look after your Mum for you and I sensed from you that things were just as she would have liked. I felt very proud to have arranged and conducted this service and am really grateful to you for your very kind words. Thank you, Kirby.
4Fiona Riley 7th Mar 2020
Excellent service at a sensitive time .
Chloe Lymn Rose replied
Thank you for taking the time to review our service, the whole team at Wollaton would thank all the family for their high appraisal and they are pleased that they could be of such help.
5Cheryl Hunt28th Feb 2020
Thank you so much for a very well organised day and the compassion showed by your staff . Thank you to Richard for reading dads tribute so beautifully
Chloe Lymn Rose replied
We are pleased that Alan took great care of you during this sad time and that Richard added the necessary gravitas to the service with his tribute. Thank you.
5Neil Burgin10th Feb 2020
Excellent from start to finish. Courteous, helpful and all went like clockwork on the day.
The Order of Service and Keepsake cards were stunning. Alan's advice was so welcome at, what was, a very emotional time.
Mum would have been so pleased.
Thank-you all.
Chloe Lymn Rose replied
What an absolutely lovely family and it was my privilege to help you through such a sad time. I was particularly pleased with how the order of service and the keepsake cards came out. We all wish you well. Thank you, Alan.
5Tony Salmon5th Feb 2020
very good and personal
Chloe Lymn Rose replied
We are glad that we were able to support you during this sad time and thank you for this positive review.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
Latest Verified Reviews
Jill Kelk17th Oct 2020
Our contact at the Wollaton Branch was extremely helpful and professional in arranging the funeral of my father, Harry, at Bramcote Crematorium. She always hit the right tone in all our contacts with her - and that was really appreciated at such a stressful time. We are extremely grateful for the help we received and would not hesitate to recommend Lymns to anyone looking for funeral services.
Amanda Cliffe10th Oct 2020
Thank you so so much for making my dads final farewell so lovely.
It was so important to me to make it perfect in every way possible for him and you made my wish achievable.
You worked so hard with all my requests and most importantly of all, you looked after my precious dad for me whilst he was in your care. There is absolutely no one I would have rather taken care of him for me.
All in all, you made organising my dads funeral as stress free as at all possible. You were so kind and knowledgeable about absolutely everything! You have been a real help to me throughout this whole horrendously sad time.
You all achieved the farewell I wanted for my dad and delivered him so seamlessly to his final resting place.
I will be eternally grateful to you all for coordinating this very important day for my dad and myself. It was so perfect.
You are all true professionals thank you.
Amanda Dring3rd Oct 2020
Thank you so much to Russell and Kirby, from Wollaton, for the organisation of my Father’s funeral. My family and I have been overwhelmed by the compassion and professionalism shown to us during a very sad time. It was appreciated very much. Also, thank you to Malcolm, the celebrant, who spoke of my Father as if he knew of him personally.
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