A.W. Lymn Wollaton

304 reviews

A.W. Lymn is a family-run funeral director firm serving bereaved families from Bilborough, Bramcote, Wollaton and other communities around the Nottingham area.

Latest Verified Reviews

Imogen Mikle 21st Sep 2022

We can't thank Kirby and the team enough for making our mum's funeral such a special and fitting tribute to how amazing she was. In the days prior, everyone showed such kindness and gave us time, we never felt rushed, and we were made to feel comfortable to ask anything we needed. We were able to open up about our thoughts and fears when we talked with Kirby at our first meeting and we even had a laugh at points! So many people came up to us and said what a wonderful service it was, some said it was the most beautiful they'd ever witnessed! The order of service sheets looked so perfect and we really appreciate how you made a bespoke design so we could incorporate our artwork of mum's favourite flower, Bluebells, and the team adding in the wildflower seed packets we wanted to include. Again we had so many people say how beautiful they were and how lovely the photographs were. It made such a special keepsake for people who knew and loved our mum. The flowers and blue casket were beautiful and we really appreciated being able to see mum in the Chapel of Rest, and that it was possible for mums close friend to visit the day after we did - that meant a lot that she was able to do that. Also that we were able to do mums make up was important - feel so grateful for these little things being accommodated. Kirby was an absolute legend from the start to the end of the whole process. She has such empathy and nothing was too much trouble for her. We really feel she went above and beyond to make sure that this very important day for us was exactly as we wanted and gave us emotional support as well as practical, dedicating time to make sure that we were prepared and helped us to understand the process clearly, which was reassuring. She spoke to us both with such care and has such awareness of how differently people experience grief. She was able to support us both through everything, understanding that the way we are dealing with such terrible loss meant we had different needs. She did all she could to help us navigate what was happening in the most comforting way possible. She is also very skilled at navigating complications / tricky situations with family or friends with sensitivity and assertiveness, as shown with a particularly over-enthusiastic neighbour of mum's who phoned A.W.Lymn wanting to see mum. We were worried she'd feel offended if she couldn't but we knew mum wouldn't want it, so Kirby assured us she'd happily explain to her that it was family only and let us invite close friends privately. This way she spared us needing to deal with any awkwardness, so that was very helpful. During the service at the church she entertained our three year olds with the toys there so that we were able to focus on mum and all that was being said about her life and spirit, which meant a lot to us. Very impressive that she walked in those heels all the way from our house to the church too! Being collected and following mum, with our neighbours stood outside their houses waving her off was so special. Kirby said that it was more than a job for her and that really shows in the way she chooses to do things, we are so grateful that we had her as our funeral director. She had been due to be off work the day of the service but she could see what it would mean to us to have her look after us on the day she changed her plans especially, and that takes a special kind of person to do that. Mum would be so happy that someone so caring and down-to-earth was there for us through it all. It's like it was meant to be! Kirby must be making her loved ones, present and lost, so proud of her for helping families during the most painful times of their lives, to feel comfort and closeness to their loved ones in such a special way and supporting them through it all. The whole day was so perfect, we really did give mum the special and wonderful send off she deserved, which was so important to us. Our dad was so touched by all of it, he said it was perfect. Mum would be so proud of us and thankful to all who helped make it happen, as we are. Kirby is such a professional and took care of us whilst we were understandably emotional and overwhelmed on the day, even though I'm sure it was like herding cats (!) and never made us feel anything but comfortable to grieve as we needed, even when we were running a bit late after the service. She facilitated us helping to carry mum to her final resting place which was very poignant for us (though I'm not sure how much 'help' we were!). Mum chose A.W.Lymn Wollaton and had organised a lot before she passed, we are lucky we had such a caring and thoughtful mum....and she chose well! We feel grateful for the whole experience and Kirby is an absolute credit to the company, though I've no doubt you will have heard this many times before. Thank you Kirby, you didn't know mum but she'd definitely have liked you! Thank you to the whole team as well, we couldn't have asked for anything more. Thank you, thank you :) Tania and Imogen

Linda Larter 19th Sep 2022

My sincere thanks to Kirby Cranshaw and her team - a delightful young woman who ensured her service was second to none - polite, friendly, caring, compassionate, professional - there just aren’t enough words to explain such a wonderful person who made our mums funeral the best it could ever be from the moment we picked up the telephone to the moment we said thank you and goodbye - an absolute credit to AW Lymns - thank you all for all your support, advice and compassion you gave us at one of our saddest times. You made everything perfect and without any worries for us. Truly grateful - thank you The Archer Twins Linda and Carol 

Carol Lethbridge 12th Sep 2022

Absolutely excellent service from start to finish. Kirby must be covered in bruises as she definitely fell from heaven.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

359 Wollaton Road
Nottingham
Nottinghamshire
NG8 1FQ

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 0115 928 4366

About Us

The Wollaton branch originally belonged to the Ilkeston Co-op Funeral Service before being incorporated into the A W Lymn group in 2003. The funeral home was formerly based on Arleston Drive in Wollaton, but was moved in late July 2014 to a purposed designed site on Wollaton Road called Deer Park House.

The new premises has off-street car parking and a beautiful visitation room with its own private waiting area.

The office was formerly a police station and features a large, bright, modern client reception, as well as state-of-the-art rooms.

The office is run by Funeral Director Kirby Cranshaw with the help of Funeral Arranger Sky O’Neill.

The funeral home is open Monday to Friday from 9 am to 5 pm and on Saturdays from 9 am to 12.30 pm. You can also make an appointment to see someone after hours via the telephone number.

The branch covers all of Wollaton and its surroundings including Bilborough, Bramcote, Nuthall, Strelley, Trowell, Watnall and beyond.

A.W.Lymn The Family Funeral Service is managed and owned by the Lymn Rose family. Nigel, Jackie and Matthew Lymn Rose are the directors of the company.

Latest Obituaries

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Leonard Albert Smith

Mar 1936 - Apr 2024

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Vicky Helen Gilgeous

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Khajan Singh Babra

May 1936 - Mar 2024

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Verified Reviews

Verified Reviews

  • 5 Imogen Mikle 21st Sep 2022

    We can't thank Kirby and the team enough for making our mum's funeral such a special and fitting tribute to how amazing she was. In the days prior, everyone showed such kindness and gave us time, we never felt rushed, and we were made to feel comfortable to ask anything we needed. We were able to open up about our thoughts and fears when we talked with Kirby at our first meeting and we even had a laugh at points!
    So many people came up to us and said what a wonderful service it was, some said it was the most beautiful they'd ever witnessed! The order of service sheets looked so perfect and we really appreciate how you made a bespoke design so we could incorporate our artwork of mum's favourite flower, Bluebells, and the team adding in the wildflower seed packets we wanted to include. Again we had so many people say how beautiful they were and how lovely the photographs were. It made such a special keepsake for people who knew and loved our mum. The flowers and blue casket were beautiful and we really appreciated being able to see mum in the Chapel of Rest, and that it was possible for mums close friend to visit the day after we did - that meant a lot that she was able to do that. Also that we were able to do mums make up was important - feel so grateful for these little things being accommodated.
    Kirby was an absolute legend from the start to the end of the whole process. She has such empathy and nothing was too much trouble for her. We really feel she went above and beyond to make sure that this very important day for us was exactly as we wanted and gave us emotional support as well as practical, dedicating time to make sure that we were prepared and helped us to understand the process clearly, which was reassuring. She spoke to us both with such care and has such awareness of how differently people experience grief. She was able to support us both through everything, understanding that the way we are dealing with such terrible loss meant we had different needs. She did all she could to help us navigate what was happening in the most comforting way possible. She is also very skilled at navigating complications / tricky situations with family or friends with sensitivity and assertiveness, as shown with a particularly over-enthusiastic neighbour of mum's who phoned A.W.Lymn wanting to see mum. We were worried she'd feel offended if she couldn't but we knew mum wouldn't want it, so Kirby assured us she'd happily explain to her that it was family only and let us invite close friends privately. This way she spared us needing to deal with any awkwardness, so that was very helpful.
    During the service at the church she entertained our three year olds with the toys there so that we were able to focus on mum and all that was being said about her life and spirit, which meant a lot to us. Very impressive that she walked in those heels all the way from our house to the church too! Being collected and following mum, with our neighbours stood outside their houses waving her off was so special. Kirby said that it was more than a job for her and that really shows in the way she chooses to do things, we are so grateful that we had her as our funeral director. She had been due to be off work the day of the service but she could see what it would mean to us to have her look after us on the day she changed her plans especially, and that takes a special kind of person to do that. Mum would be so happy that someone so caring and down-to-earth was there for us through it all. It's like it was meant to be! Kirby must be making her loved ones, present and lost, so proud of her for helping families during the most painful times of their lives, to feel comfort and closeness to their loved ones in such a special way and supporting them through it all.
    The whole day was so perfect, we really did give mum the special and wonderful send off she deserved, which was so important to us. Our dad was so touched by all of it, he said it was perfect. Mum would be so proud of us and thankful to all who helped make it happen, as we are.
    Kirby is such a professional and took care of us whilst we were understandably emotional and overwhelmed on the day, even though I'm sure it was like herding cats (!) and never made us feel anything but comfortable to grieve as we needed, even when we were running a bit late after the service. She facilitated us helping to carry mum to her final resting place which was very poignant for us (though I'm not sure how much 'help' we were!).
    Mum chose A.W.Lymn Wollaton and had organised a lot before she passed, we are lucky we had such a caring and thoughtful mum....and she chose well! We feel grateful for the whole experience and Kirby is an absolute credit to the company, though I've no doubt you will have heard this many times before.
    Thank you Kirby, you didn't know mum but she'd definitely have liked you! Thank you to the whole team as well, we couldn't have asked for anything more.
    Thank you, thank you :)
    Tania and Imogen

    A.W. Lymn, Wollaton Team replied
    Wow, how can I possibly reply to such an incredible review?! Ladies, thank you from the bottom of my heart, for your kind words, especially for suggesting I’ve made some people proud in the process. I’m completely overwhelmed by everything you’ve written, it means the world to me. To be with you every step on Mum’s final journey was a privilege and I am so pleased you felt comfortable in my company along the way. I understand how important each aspect was to you, and to know I helped you fulfil Mum’s wishes, as well as yours, gives me great comfort as I know it does you. The little darlings were a joy to play with in Church, although I’m not ready to change my career to Mary Poppins just yet! Perhaps I didn’t realise the impact I’d had when I was being myself with you, but I’m so glad I could support you and Dad through this horrendous time. Sending my warmest wishes to you all, and my biggest thanks again, Kirby xx
  • 5 Linda Larter 19th Sep 2022

    My sincere thanks to Kirby Cranshaw and her team - a delightful young woman who ensured her service was second to none - polite, friendly, caring, compassionate, professional - there just aren’t enough words to explain such a wonderful person who made our mums funeral the best it could ever be from the moment we picked up the telephone to the moment we said thank you and goodbye - an absolute credit to AW Lymns - thank you all for all your support, advice and compassion you gave us at one of our saddest times. You made everything perfect and without any worries for us. Truly grateful - thank you The Archer Twins Linda and Carol 

    A.W. Lymn, Wollaton Team replied
    Ladies, thank you so much for your amazing review. I am really touched by your wonderful words. It was an honour to take care of Mum as well as both of you. I’m pleased I could help you create such a lovely day for her. My kindest regards to you both, Kirby #teamtwins
  • 5 Carol Lethbridge 12th Sep 2022

    Absolutely excellent service from start to finish. Kirby must be covered in bruises as she definitely fell from heaven.

    A.W. Lymn, Wollaton Team replied
    Wow what a compliment! Maybe not as far as heaven, just 7ft or so… ? Thank you Carol and Andy for a wonderful review. Sending you my best wishes, Kirby.
  • 5 Jennifer Stringer 6th Sep 2022

    Lymns we’re excellent so efficient and caring everything went so smoothly can’t praise them enough nick sharp who conducted the service was also excellent thank you very much for everything will certainly recommend you 

    A.W. Lymn, Wollaton Team replied
    Thank you for taking the time to leave this kind review, I'm glad that you felt everything ran smoothly on the day and that you were so pleased with Nick's service. Julia.
  • 5 Judy Fairgrieve 29th Aug 2022

    From start to finish Lymns, Wollaton have been absolutely wonderful nothing was too much trouble. They were so professional, there was a lot of humour and tears in planning my wonderful husband’s funeral. I would personally like to thank Julia, Kirby and Katie Page the Civil Celebrant. Thank you Lymns.

    A.W. Lymn, Wollaton Team replied
    Both Kirby and I are grateful to you for these kind words. It was my pleasure to help guide you through the arrangements and I'm glad everything went as we planned on the day. Thank you again Julia.
  • 5 Robson Bryan 23rd Aug 2022

    Julia and Kirby were fantastic and supported us through every step of a very difficult and emotional time. Julia's warmth and kindness was so appreciated and made such a difference to how I felt both before the funeral and on the day. I can't praise them enough.

    A.W. Lymn, Wollaton Team replied
    I remember Brian as an amazing person from when I helped you before for mum's funeral, so I felt honoured to have been able to support you all again this time, and am glad that I was able to be there for you from the arrangements to the day itself. Take care of yourselves, Julia.
  • 5 Pauline Stewart 19th Aug 2022

    Excellent service from beginning to the day of funeral you looked after us all with such kindness and compassion thank you so much from Pauline Neil Paul 

    A.W. Lymn, Wollaton Team replied
    Thank you Pauline for taking the time to leave your message, kind regards, Kirby.
  • 5 Onika Wood 18th Aug 2022

    In the most unbearable circumstances, Lymn’s makes bereavement & funeral planning bearable. They guide with utmost sensitivity, warmth & humanity; along with complete respect & devotion for the deceased. 
    Cannot thank them enough or do their professionalism justice. 
    If you’re reading this review, know you are in safe hands and choose Lymn’s. 

    A.W. Lymn, Wollaton Team replied
    Ladies, whilst it was such a shock to see you both again so soon, it was a privilege to take care of Dad. You both put so much into making a wonderful and unique celebration of his life. I’m still so impressed with your new-found floristry skills! Thank you for leaving such a lovely review. Sending love to you both, Kirby.
  • 5 Maureen Chapman 17th Aug 2022

    The Funeral Directors could not have been more helpful. The occasion went without any problem of any sort. I could not have been more pleased. Thank you A W Lymn

    A.W. Lymn, Wollaton Team replied
    Maureen, thank you for allowing me to be with you on the day and help it be just as you wished for Mick. Warmest regards to you, Kirby
  • 5 Steven Lovatt 24th Jun 2022

    The lady that looked after my dad's funeral service was so helpful she was great and very nice to all the family.

    I would just like to say thank you

    A.W. Lymn, Wollaton Team replied
    Thank you Steven for taking time to leave your kind review. I’m glad I could help with following Dad’s wishes. Sending my best regards to you, Mum and the whole family, Kirby
  • 5 Julie Heath 20th Jun 2022

    I appreciated the kind, respectful & professional service we received. The emphasis was always on meeting the family's needs & the funeral went without a hitch. Thank you.

    A.W. Lymn, Wollaton Team replied
    It was my pleasure to look after you all and I am glad everything went exactly as we planned. Thank you, Julia.
  • 5 Gladys Bennett 19th Jun 2022

    Caring and compassionate. Excellent service throughout 

    A.W. Lymn, Wollaton Team replied
    Thank you Mrs. Bennett for taking the time to leave your five star review for the service you received from the team at Wollaton. With kind regards, Kirby.
  • 5 Mike Kanigowski 27th May 2022

    Very impressed with Kirby throughout from start to finish. Her attention to detail was excellent.


    Everybody at the funeral share this sentiment and am sure if my Mother was looking down she would be suitably impressed.

    A.W. Lymn, Wollaton Team replied
    Thank you Mike for such kind words. It was a privilege to help organise just the right service for Mum. I’m so pleased she would approve of us incorporating some of the Greek Orthodox rituals into the committal. Sending my best wishes to you, Georgette and your family, Kirby.
  • 5 Catherine Low 1st May 2022

    We were very impressed with the service we received from A.W Lymn. Our funeral director Jack was very caring and attentive and answered all our questions, nothing was too much trouble.
    I feel they cared for my dad with dignity and respect. 
    Everything was well organised and I would recommend Lymns without hesitation. 

    A.W. Lymn, Wollaton Team replied
    Thank you, Catherine, for your very kind review. It was a privilege to be able to get to know dad through yourselves, and to have the opportunity to support you through this difficult time. My very best wishes to yourself and Jean. I’ll be on the lookout for a bookies jacket! Jack.
  • 5 Rosie Coverini 26th Apr 2022

    We were absolutely blown away with the professionalism, care, love and thought put towards my father's funeral.
    From the moment we stepped into the funeral office, everything was made easy and we were listened too, nothing was a problem and you went above and beyond to make things go smoothly.
    Kirby applied such compassion and thought to helping us plan everything and Jack was so efficient and helpful with every query.
    We will never forget all your kindness at such a difficult time and we managed to have such a special day because of this.
    Judy and family

    A.W. Lymn, Wollaton Team replied
    Thank you Judy for your wonderful review. It was a pleasure to meet and look after you and your lovely close-knit family. I know how hard you all worked to make a truly personal service for your father, I think everyone was delighted to receive those little gifts in his memory on leaving the chapel. I’m glad I could help things go just right. Sending warmest wishes to you, Rosie, Fabio and the boys. Kirby
  • 5 Ian Tegart 22nd Mar 2022

    The service we received from Jack Pestell was fabulous, very person centred, patient and nothing was to much trouble, from the order of service to the very pleasant staff on the day of the funeral made everything perfect.

    A.W. Lymn, Wollaton Team replied
    Thank you, Ian, for your kind review, it really was lovely to meet you all and to chat about yours and Pam’s life together even under the circumstances. I think her send off encapsulated everything that Pam was, you should all be very proud of what you did for her. My warmest regards to you all, Jack.
  • 5 Amanda O'Hara 12th Mar 2022

    Amazing !

    Jackie Lymn Rose replied
    Thank you very much, well done to your two small children they behaved impeccably well throughout the sad proceedings.
  • 5 David Fisher 19th Feb 2022

    I'd not needed a funeral company for over 15 years when we last used Lymn's and two more times before then. My memory was of most helpful people in sad times.
    When I suddenly needed help in January 2022 I called upon their services again.
    They swiftly responded sympathetically and had most respectful members of staff with me the same afternoon. I can't say it was a pleasure to watch them deal with my departed mother, but I can say that they handled her and spoke to her throughout, just as we did. Most reassuring.
    Conversations with Kirby and Jack then followed as the medical paperwork arrived. Both were professional, but appropriately friendly. The helpfulness I'd remembered was as good as ever and the funeral arranged to our families requirements with advice and explanation from both Kirby and Jack, on a wide variety of matters.
    Our funeral went most smoothly with several members of Lymn's staff being involved. All showed respect throughout and were helpful and understanding.
    When you see how hands on Kirby is you can understand why the service is so smooth and reassuring.
    Thanks to all involved. Our family appreciate how you undertook your duties.

    A.W. Lymn, Wollaton Team replied
    Dave, words cannot express how grateful we are to receive such a wonderful review or how much your kind words mean to both myself and Jack. I’m pleased Jack could take care of Mum from the very beginning, bringing her into our care and then assisting me with all of the arrangements to ensure her day went perfectly. It was a privilege to support you all through this difficult time. Sending our best regards to you and Joy, Kirby.
  • 5 Kevin & Dawn Smith 8th Feb 2022

    From first contacting Jack at the Wollaton office he showed kindness and understanding, his professionalism for a young man is exceptional.  On the day of the funeral Kirby supported me and my family impeccably at what was a very stressful time.  I have no hesitation in recommending Lymn’s as they give a professional and personable service which you need at a difficult time

    A.W. Lymn, Wollaton Team replied
    Thank you very much for your kind words and review, it was lovely to be able to look after both mum and you during this difficult time and offer you our support. You created a truly personal celebration of her life. Myself and Kirby’s warmest regards and best wishes to you, Kevin and your family.
  • 5 Karen Buckland 4th Feb 2022

    The service provided was excellent throughout. Kirby and Jack were professional, considerate and respectful in every aspect of the funeral from our first contact through to the day itself. I cannot recommend them highly enough and thank them for calmly dealing with any issues that arose.

    A.W. Lymn, Wollaton Team replied
    Karen, thank you so much for your kind words. Jack and I really appreciate you taking the time to leave your review. It was a privilege to support you through this difficult time and ensure Dad’s service went perfectly. Best regards to you and your sisters, Kirby.
  • 5 Mary Daws 29th Jan 2022

    Thank you Jack and Kirby for the wonderful way in which you ensured that my Dad's funeral was so fitting. You enabled all the family to be so much a part of it. We very much appreciated the attention to detail and the kind and considerate way you conducted this professional service.

    A.W. Lymn, Wollaton Team replied
    Thank you, Mary, for your kind words, it has been such an honour to guide you through this process and celebrate the life of a remarkable man with many a story to tell. My best wishes to you all, Jack.
  • 5 Margaret Stanley 18th Jan 2022

    Cannot fault any of the service we received.  Service was excellent.

    A.W. Lymn, Wollaton Team replied
    Thank you Margaret for another positive review and the kind words you sent in your card. Although it was sad to see you all again so soon after Mum’s funeral, I’m glad I could support you through your brother’s service and make things a little easier. Kindest regards to you, Glenn and Paul, Kirby.
  • 5 Camille Periton 14th Jan 2022

    With Sensitivity and kindness but also very professional. A W Lymn  can be highly recommend. 

    Jackie Lymn Rose replied
    Mrs Periton
    Thank you for your very kind comments, the service was so beautifully planned by you and your family, the attendance on the day was certain testament to a much respected, husband, father, grandfather and colleague .
  • 5 Dale Wright 11th Jan 2022

    Jack was very helpful and understanding in the preliminary steps, and Kirby did an excellent job in directing the later stages, especially with an unusual funeral. Can not thank them enough for all the help, very professional but personal, great team, really good at what they do, felt very much at ease around them, should be very proud. 

    A.W. Lymn, Wollaton Team replied
    Thank you Dale for your kind review, I’m so sorry that we had to meet again so quickly. Dad’s service was truly unique, there was no more fitting a way for him to travel than on his lorry. He would have been proud. Kind regards, Jack.
  • 5 David Wood 2nd Jan 2022

    Excellent service from start to finish 

    A.W. Lymn, Wollaton Team replied
    David, Thank you for your kind review and for entrusting us to look after mum. I certainly think Shirley Bassey was the perfect sound track to celebrate mum’s life. Jack.

Address
359 Wollaton Road
Nottingham
Nottinghamshire
NG8 1FQ

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Imogen Mikle 21st Sep 2022

We can't thank Kirby and the team enough for making our mum's funeral such a special and fitting tribute to how amazing she was. In the days prior, everyone showed such kindness and gave us time, we never felt rushed, and we were made to feel comfortable to ask anything we needed. We were able to open up about our thoughts and fears when we talked with Kirby at our first meeting and we even had a laugh at points! So many people came up to us and said what a wonderful service it was, some said it was the most beautiful they'd ever witnessed! The order of service sheets looked so perfect and we really appreciate how you made a bespoke design so we could incorporate our artwork of mum's favourite flower, Bluebells, and the team adding in the wildflower seed packets we wanted to include. Again we had so many people say how beautiful they were and how lovely the photographs were. It made such a special keepsake for people who knew and loved our mum. The flowers and blue casket were beautiful and we really appreciated being able to see mum in the Chapel of Rest, and that it was possible for mums close friend to visit the day after we did - that meant a lot that she was able to do that. Also that we were able to do mums make up was important - feel so grateful for these little things being accommodated. Kirby was an absolute legend from the start to the end of the whole process. She has such empathy and nothing was too much trouble for her. We really feel she went above and beyond to make sure that this very important day for us was exactly as we wanted and gave us emotional support as well as practical, dedicating time to make sure that we were prepared and helped us to understand the process clearly, which was reassuring. She spoke to us both with such care and has such awareness of how differently people experience grief. She was able to support us both through everything, understanding that the way we are dealing with such terrible loss meant we had different needs. She did all she could to help us navigate what was happening in the most comforting way possible. She is also very skilled at navigating complications / tricky situations with family or friends with sensitivity and assertiveness, as shown with a particularly over-enthusiastic neighbour of mum's who phoned A.W.Lymn wanting to see mum. We were worried she'd feel offended if she couldn't but we knew mum wouldn't want it, so Kirby assured us she'd happily explain to her that it was family only and let us invite close friends privately. This way she spared us needing to deal with any awkwardness, so that was very helpful. During the service at the church she entertained our three year olds with the toys there so that we were able to focus on mum and all that was being said about her life and spirit, which meant a lot to us. Very impressive that she walked in those heels all the way from our house to the church too! Being collected and following mum, with our neighbours stood outside their houses waving her off was so special. Kirby said that it was more than a job for her and that really shows in the way she chooses to do things, we are so grateful that we had her as our funeral director. She had been due to be off work the day of the service but she could see what it would mean to us to have her look after us on the day she changed her plans especially, and that takes a special kind of person to do that. Mum would be so happy that someone so caring and down-to-earth was there for us through it all. It's like it was meant to be! Kirby must be making her loved ones, present and lost, so proud of her for helping families during the most painful times of their lives, to feel comfort and closeness to their loved ones in such a special way and supporting them through it all. The whole day was so perfect, we really did give mum the special and wonderful send off she deserved, which was so important to us. Our dad was so touched by all of it, he said it was perfect. Mum would be so proud of us and thankful to all who helped make it happen, as we are. Kirby is such a professional and took care of us whilst we were understandably emotional and overwhelmed on the day, even though I'm sure it was like herding cats (!) and never made us feel anything but comfortable to grieve as we needed, even when we were running a bit late after the service. She facilitated us helping to carry mum to her final resting place which was very poignant for us (though I'm not sure how much 'help' we were!). Mum chose A.W.Lymn Wollaton and had organised a lot before she passed, we are lucky we had such a caring and thoughtful mum....and she chose well! We feel grateful for the whole experience and Kirby is an absolute credit to the company, though I've no doubt you will have heard this many times before. Thank you Kirby, you didn't know mum but she'd definitely have liked you! Thank you to the whole team as well, we couldn't have asked for anything more. Thank you, thank you :) Tania and Imogen

Linda Larter 19th Sep 2022

My sincere thanks to Kirby Cranshaw and her team - a delightful young woman who ensured her service was second to none - polite, friendly, caring, compassionate, professional - there just aren’t enough words to explain such a wonderful person who made our mums funeral the best it could ever be from the moment we picked up the telephone to the moment we said thank you and goodbye - an absolute credit to AW Lymns - thank you all for all your support, advice and compassion you gave us at one of our saddest times. You made everything perfect and without any worries for us. Truly grateful - thank you The Archer Twins Linda and Carol 

Carol Lethbridge 12th Sep 2022

Absolutely excellent service from start to finish. Kirby must be covered in bruises as she definitely fell from heaven.

Reviews
Crematorium
Cemetery
  • Bramcote Crematorium

    Nottingham, NG9 3GJ

  • Wilford Hill Crematorium

    Nottingham, NG2 7FE

  • Rushcliffe Oaks Crematorium

    Stragglethorpe , NG12 2PY

  • Gedling Crematorium

    Nottingham, NG4 4QH

  • Trent Valley Crematorium

    Derby, DE72 2AF

  • Beeston Cemetery

    Nottingham, NG9 2TD

  • Rock Cemetery

    Nottingham, NG1 4HT

  • Chilwell Cemetery

    Nottingham, NG9 5FF

  • Northern Cemetery (Nottingham)

    Nottingham, NG6 8PF

  • Stapleford Cemetery

    Nottingham, NG9 8AP

  • High Wood Cemetery

    Nottingham, NG6 7GA

  • Kimberley Cemetery

    Nottingham, NG16 9GY

  • Nuthall Cemetery

    Nottingham, NG16 1DY

  • Park Cemetery (Ilkeston)

    Ilkeston, DE7 5HT

  • Southern Cemetery

    Nottingham, NG2 7FE

  • Carlton Cemetery

    Nottingham, NG4 3EF

  • Redhill Cemetery

    Nottingham, NG5 8NT

  • Hucknall Cemetery

    Hucknall, NG15 7QJ

  • Longmoor Cemetery

    Nottingham, DE72 3BE

  • Gedling Cemetery

    Nottingham, NG4 4HB

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