J G Fielder & Son Funeral Directors, York

5 Caroline McGurrin 10th Sep 2021

The most kindest professional staff.At such a difficult time,they took all the pressure off, literally take you by the hand with something most of us know nothing about.
It gives me great comfort to know my Tony was in such good care.

Absolutely Fantastic service.
Thanks to,John, Chris, Helen & the all the team.

5 Azlina Bulmer 7th Sep 2021

The team at J G Fielder is truly wonderful: they have been supportive but never intrusive, accommodating in every sense and make things so much easier for the family during a very sensitive and difficult time.  Would not hesitate to recommend them.  

5 Wayne Scarce 31st Aug 2021

The customer service received from initial telephone through to funeral service was excellent. The staff at Fielders showed the utmost empathy whilst helping me to plan my brothers funeral, and made what would have been a daunting task easier for me. Simon who was the funeral director guided me through every stage of planning and showed an eye for detail with every aspect of my brothers funeral. When I had to phone the office the service received from Helen was extremely helpful and put me at ease. From start to finish the customer service our family received was excellent, resulting in an amazing send off for our brother.

5 Joy Young 30th Aug 2021

All went as Peter s family had wanted 

5 Andrew Seavers 19th Aug 2021

A very professional service all round.

5 Diane Ketley 13th Aug 2021

We highly recommend Fielders without any hesitation. Jon helped us through the process listening and responding to our wishes and offering options while demonstrating great flexibility and responsiveness. The funeral was organised and delivered exactly as we asked for on the day. Jon’s professional, calm, kind, respectful and informative manner helped make such a sad occasion easier.

5 Peter Cross 9th Aug 2021

They were very professional at the same time respectful and caring. Very easy to deal with and nothing was too much trouble for them. I would definitely recommend them. Many thanks.

5 Martel Maxwell 8th Aug 2021

I cannot do justice here as to how good JG Fielder & Son was. I was lucky enough to speak to Jon on my first call to a director - in a state of slight panic at the thought of organising a funeral by myself. Jon said it can be advisable to call other directors for quotes. I knew I didn’t want to go elsewhere - my gut feel was that he would do a great job. So many third parties are involved when it comes to payment and organisation - florists, printers for orders of service, a humanist, burial ground or cremation time - but Jon took care of every single thing, only asking me for the decisions that needed to be made along the way. The fees were completely transparent and fair. Then, on the day of my father’s funeral, Jon was everything you’d want - upstanding, smart, dignified, respectful -  also with an amazing manner, putting me at ease. My family agreed he was superb, as was the humanist he chose for us. I believe this is a family business - which for me is a great thing. Thank you so much for making a very sad, emotional time well, still very sad - but as dignified and perfect as the day possibly could have been.

5 Caroline Watson 2nd Aug 2021

Faultless professional approach, and at the same time we felt so well cared for. Jon Kirkman guided and supported us so exceptionally, from our first contact, through the planning process and visiting the Chapel of Rest, right through to after the funeral. I liked that they didn't overwhelm us - it seemed they took a measure of what we could manage at a given time and guided us on the way, flagging up what the next priority would be. This helped remove the stress of it all, a lot! It also became clear that we could trust Jon and team to take care of the funeral and of my sister. I am very pleased to say that everything went perfectly on the day, just as they said it would. We were very happy with the care taken of Beverley, with dignity and an approach that I feel she would have been happy with. I found them transparent, open and honest throughout, and supportive of our decision to source our own coffin. Fielders allowed us to be us and to make the choices that felt right for us and for Beverley. Exceptional funeral directors - I would not hesitate to recommend, or use again.

5 Ruth Murgatroyd 24th Jul 2021

Marvellous service. Excellent communication (but only that which was necessary at such a busy time). Dignified and efficient at all times. No hard sell. Highly recommend.
Keith was a calming and assuring presence at a very emotional time. Thank you.

5 Sue Glenn 24th Jul 2021

Fielders give a really personal service. They are always there to answer any questions and to give support and sympathy. They become part of the family and share your feelings. A wonderful group of sensitive people. 

5 Nigel Poulton 20th Jul 2021

On behalf of my family I cannot thank you enough for your kind and sensitive attention to every detail of our mother's funeral. I cannot recommend J G Fielders & Son Funeral directors too highly. Thank you.

5 Kath Stead 17th Jul 2021

Every person I had contact with at Fielders was kind, considerate and helpful, thank you.

5 David Crawford 10th Jul 2021

Excellent advice provided and funeral carried out to a very high standard.   Would not hesitate to recommend.   

5 Brian Bradburn 6th Jul 2021

Very sympathetic and very efficient.

5 Edward Appleton 5th Jul 2021

Excellent all round service. Couldn’t have asked for more at such a difficult time. Very helpful, kind and considerate.

5 Joan Cuss 5th Jul 2021

Very, helpful and understanding.  Nothing was too much trouble. Would certainly recommend. 

5 Claire Green 3rd Jul 2021

Lovely caring staff

5 Richard Dawson 2nd Jul 2021

Very helpful and respectful . Very good service given

5 Angela Hope 29th Jun 2021

I really appreciated their care, support and consideration at a difficult time. They were attentive, helpful and thoughtful throughout. 
Thank you so much.

5 David Wake 24th Jun 2021

Very considerate and importantly efficient

5 Paul Jackson 22nd Jun 2021

We had an incident in the middle of the night which couldn't be left
and were given prompt and professional service.
Having worked out our budget and basic ideas, we discussed things with Lucy by phone and email and put plans in place quite easily.

5 Polly Sharples 7th Jun 2021

Excellent service from Chris and his staff. Efficient, professional and sensitive. They went above and beyond to ensure everything ran smoothly. Highly recommended. 

5 Keith Dixon 31st May 2021

Empathetic, professional, friendly, efficient, understanding, thorough, informative, respectful, helpful. All of these and more describe the excellent service provided to me and my family at such a difficult and emotional time.

5 Karen Lockley 28th May 2021

Professional and caring service, always kept me informed.