Stoneman Funeral Service
Main home: Stoneman Funeral Service Redhill
576 reviews
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5 Estelle Rock 22nd Apr 2024
Amazing and impeccable service from start to finish with extra special shout out to Grace who made the whole process leading up to the day as painless as possible with all the planning and to Brian who made the day run so smoothly and guided us so efficiently, with empathy with the process on the day.
Fantastic and amazing team of people.
Thank you al so so much.
Estelle Rock and family xxxx
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5 Lorraine Atkins 30th Apr 2024
I could not of wished for better so proffesional, kind ,caring they give you a fantastic service so much repect thank you to them all for what you have done for my beloved husband .
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5 Marie Walton 29th Apr 2024
Excellent service by everyone, couldn’t ask for better, thank you
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5 Liz Edwards 29th Apr 2024
Emma and brain were so lovely and helped us though a tough time. Would recommend Stones an too anyone..
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5 Kim McLennan 27th Apr 2024
They didn’t put a foot wrong, from our first meeting to the day of the service. Thank you Kate, William and all the team. You made a very tough day just that little bit easier.
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5 Kathy Early 19th Apr 2024
Unfortunately we have had to use stoneman’s a lot in the recent years and they have always been helpful, respectful and very kind. At a time like this it is good to know that they can take some of the pressure off. It is a very good and personal service.
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5 Tom Kenny 16th Apr 2024
Grace and her colleagues were brilliant - very supportive and professional.
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5 Julie Jones 12th Apr 2024
Everything was handled with the greatest respect Thankyou
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5 Sarah Lynagh 12th Apr 2024
Grace, Will and the team made a difficult day very special for us. Very supportive throughout all the organisation. Thank you.
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5 David Earl 10th Apr 2024
Excellent service by Stoneman - they couldn't have been more helpful.
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5 Gisela Johnson 10th Apr 2024
Everything was perfect and carried out with great compassion and dignity. I highly recommend Stoneman and I would like to thank everybody involved for their kindness and understanding, it helped a lot at a very sad and difficult time.
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5 Beth Finch 8th Apr 2024
Grace was amazing throughout the whole process even from the initial first meeting. She was always on hand to answer any phone calls or emails. Grace made the whole experience so much easier at such a difficult time. The actual funeral was amazingly done and the whole team were amazing, especially Will the funeral director. Thank you so much everyone for all that you have done for us as a family
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5 Susan Lee 8th Apr 2024
Very professional and caring. Making a very emotional and stressful time bearable.
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5 Paul Johnson 7th Apr 2024
Stonemans performed everything with great care and were very reassuring at a difficult time
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5 Joanna Cole 6th Apr 2024
All at Stonemans were excellent. Sympathetic, calm respectful and compassionate . They lead us through the process taking out all the stress and made us feel we were supported throughout. Special thank you to Emma who really listened and helped with all arrangements.
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5 Helen Palmer 1st Apr 2024
Emma was so kind and professional throughout the process of organising my Dad’s funeral. From start to finish, Emma made sure everything went smoothly and kept in touch with us at each stage. My Dad had a beautiful send off, which was a comfort at such a difficult time.
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5 Mandy Love 28th Mar 2024
Stoneman’s were fantastic at this difficult time - sympathetic, absolutely clear, respectful at all times and shouldered the organisational burden. The celebrant, Mandy Cook, devised and delivered a perfect tribute for my Dad. I would whole heartedly recommend Stoneman’s.
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5 Alison Coulson 25th Mar 2024
Absolutely the kindest, gentlest, loveliest people you could possibly hope for.
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4 Roanna Lobo 23rd Mar 2024
Thank you for a very professional service. We felt the process of organising the funeral was not stressful thanks to your experienced and caring staff. All went well on the day (19 March) and staff were excellent with the right level of empathy and respect. The cars arrived in pristine condition and on time.
However, there was some lack of communication. Firstly, we were not advised when our father was transferred from the hospital to the Redhill site and had to follow this up. Secondly, when we met with Stoneman on 1 March to discuss funeral arrangements and again on 8 March to hand over clothing, there was no mention that the person we were dealing with at Stoneman would be on leave for the next couple of weeks. This was surprising since we had been invited to call them at any time prior to the funeral. It would have been nice to have been informed of this and meet the person standing in. In addition, the expected letter detailing funeral arrangements did not arrive until 14 March. On contacting Stoneman, another staff member kindly emailed a copy of the letter with attachments to us.
Mollie Stoneman replied
Thank you for your review and kind comments. We will be in touch regarding the elements of the service you were dissatisfied with. -
5 Audrey Bateman 25th Mar 2024
Helpful and understanding, even when I decided to change my mind about things.
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5 Ken Lippett 24th Mar 2024
Excellent service, I found all the staff to very caring and thoughtful throughout the arrangements and Mum's funeral.
Thank you to all at Stonemans. -
1 J D 19th Mar 2024
Wouldn't recommend this funeral home to anyone. Rude vicar, incompetent funeral director. Made a terrible time 100 times worse.
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5 Alan Lowther 17th Mar 2024
After 53year of marriage to a wonderful woman I wanted to have the very best send of on her last journey..from contact with Grace (nothing was to much trouble) a total professional attitude then the day arrived Wil introduced himself and then everything seemed to go so smoothly
A faultless day thank you so much for making such a painful day bearable -
5 Tina Wilson 16th Mar 2024
Our sincere thanks to Stoneman, and particularly Val, for the kindness, guidance and support given to our family throughout this immensely sad time. Dad's funeral was everything we had hoped it would be. He would have been very pleased with the send off we gave him, and that has given us great comfort in the weeks since. I'm pleased we recorded the funeral service as my mum watches it regularly, feeling the love with which it was delivered.
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5 Sean Waters 16th Mar 2024
Everything was dealt with in a profesional and sympathetcc manor.
Grace was amazing.
Thank you.