Hayley Owen Funeral Services York
Main home: Hayley Owen Funeral Services York
553 reviews
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5 Cheryl Farnsworth 29th Dec 2022
From start to finish, all the staff was very warming and understanding . They sorted everything for me. I didn’t have to worry about anything. My mum would of been so happy with the care she received. I would definitely highly recommend . Thank you all so very very much xx
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5 Robert Brownlee 28th Dec 2022
Hayley Owen were just what we needed at such a sad and difficult time. They were totally professional in all our dealings with them and delivered exactly what we asked for of them.
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5 Lillian Smith 28th Dec 2022
The service provided by Hayley and staff; in particular Patience, was exceptional. They were transparent from the start about the cost and what to expect. Everyone we dealt with were knowledgable, nothing was too much trouble. Patience showed a great deal of understanding and compassion; making a very difficult time in unchartered territory more bearable.
My mother and I have been shown great empathy by everyone at Hayley Owen. They provide a kind, reliable service, even beyond the funeral.
I highly recommend Hayley Owen and would not hesitate in using them again should the need arise. -
5 Helen Griggs 28th Dec 2022
Hayley and all the staff at the funeral service were brilliant. So kind and helpful. We couldn't thank them all enough for their guidance, help and sincere kindness and the care of looking after my husband xx Thank you ☺️
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5 Joanne Rollinson 20th Dec 2022
I would like to thank Hayley for the lovely service for Dorothy rollinson the team was outstanding and couldn’t be more helpful very professional in every way also for today at the internment of Dorothy’s ashes and a big thankyou for Beth x
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5 Jane Bulmer 19th Dec 2022
From first getting in touch, to speaking with Patience, about everything we might like or need, everything was as lovely as it could be. When we went into Hayley Owens, it’s very peaceful and warm. They liaised with everyone we needed to and were lovely on the day. They have also been lovely and helpful afterwards. We would highly recommend them to look after your loved ones. Thankyou, for all you did for my husband, us and our family.
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5 Stan Leithead 19th Dec 2022
So helpful and accommodating
Easy to deal with
Nothings to much trouble -
5 John Bewley 6th Dec 2022
At an extremely difficult time following my wife’s death Haley Owen provided all the support and help I needed. She was available 24 hours a day to answer any questions I had or just to have a chat. The actual day of the funeral was very well organised and everything went smoothly without any last minute hitches. I would strongly recommend Hayley to anyone in the same position I found myself. She is the kind of reliable, organised person you need to help you through the bereavement process.
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5 Kevin Nattrass 6th Dec 2022
Hayley and her team are so helpful and caring they helped make a sad and difficult time a little easier. Thank you again.
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5 Del Evans 5th Dec 2022
Everything went like clockwork. Polite, prompt and helpful attention from start to finish. Nothing was too much trouble.
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5 Ann Naylor 5th Dec 2022
Right from the first meeting, Hayley was very kind and understanding. She did everything we wanted and on the day it all went perfectly. I would recommend her to anyone.
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5 David Wregleworth 9th Nov 2022
From initial instruction to the end Hayley and Patience acted both professionaly and sympathetically. When it was needed I was grateful to have the pressure taken off me by being calmly advised and directed as to what what I needed to do. Hayley is clearly an expert in her trade and any new customers can rest assured that their loved ones will be looked after properly and that any funeral will run like clockwork.
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5 Carl Parker 9th Nov 2022
Wonderful service cannot fault them
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5 may brown 7th Nov 2022
What a beautiful funeral home fantastic service from Hayley and her staff couldn’t have asked for anymore thank you from the bottom of my heart all you did for me and my family once again thank you
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5 Varsha Gulati 28th Oct 2022
Helpful and very patient. The funeral was conducted with sympathy and with respect
Thank you -
5 Naomi Heaton 25th Oct 2022
I cannot recommend Hayley Owen highly enough.
My late partner's funeral was arranged by Hayley and her team with a compassionate and user-friendly approach. It was clear from the various elements of the funeral, including the choice of the fantastic celebrant - Nicholas Boole (who also had an army background like my late partner) that Hayley Owen is creative, sensitive and thoughtful. No corners were cut and I am so grateful to them for creating a beautiful celebration of his life, something that was also commented upon by the attendees. -
5 David Jackson 24th Oct 2022
Thank you
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5 Lorraine Gedling 17th Oct 2022
a very compassionate funeral by all the staff of Hayleys team everything went like clockwork thanks so much Hayley
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5 Patrick Quinn 16th Oct 2022
A very calm and relaxing experience in the midst of turmoil, Hayley and her team are exceptional in their job, just what is needed at this time.
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5 Nicholas Brown 13th Oct 2022
Amazing service. Hayley made a difficult day seemlessly efficient. Can’t thank her enough!
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5 Barry Jackson 3rd Oct 2022
Superb service from Hayley and her staff, organising my Aunt, Mrs Joyce Dent’s funeral.
Many thanks -
5 Carol Diggins 3rd Oct 2022
Very friendly helpful staff, especially Patience, who made an emotional time simple and straight forward
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5 Dave Barker 28th Sep 2022
Fantastic and sensitive service sadly the third time in 2 years I’ve used Hayley Owen she was extremely helpful from the very start of the process of making arrangements all the way through to the day of the service itself when she and her colleagues were so kind and respectful to me and all who were in attendance. Hayley was able to put me in touch with a brilliant Celebrant Teresa who lead such a wonderful service.
The costs are very reasonable and the communication from Kathryn at all stages of the process was outstanding. I would strongly recommend Leverton & Sons for anyone who sadly finds themselves needing to make arrangements for a loved one. -
4 Monica Field 22nd Sep 2022
Only thing not excellent was the feeling of the hurry. I understand why the time limit but I think we managed it well ourselves.Not to worry everyone said it was the best funeral ever! Thankyou Monica
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5 Mike Overington 22nd Sep 2022
Hayley was brilliant and she supported me through the worst time of my life she dealt with everything to do with the funeral which involved organising it in Derby when we are in York