Hayley Owen Funeral Services York
Main home: Hayley Owen Funeral Services York
553 reviews
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5 Philip Taylor 7th Oct 2020
Hayley and team was outstanding from start to finish, I could not of asked for any more thank you from the bottom of my heart.
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5 Nick Boocock 7th Oct 2020
Very happy with Hayleys professional and understanding service.
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4 David Holmes 6th Oct 2020
4stars as Hayley was fantastic, professional, and courteous but one member of the staff told a neighbour all about my wife’s Funeral before I had chance to tell her family, I would say sack him but his brother who is the neighbour said it’s his money backs the Company so it would not happen.
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5 Geoff Lee 5th Oct 2020
Very professional. Made a difficult time, easier. Highly recommend.
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5 christine gray 2nd Oct 2020
Very efficient service provided with compassion and attention to detail.
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5 gail Hirst 2nd Oct 2020
I would highly recommend Hayley, Dave and the whole Hayley Owen team. They provide a kind, compassionate and excellent service at a more than reasonable cost. Nothing was too much to ask and Hayley took the time and care to ensure every detail of my mum's funeral was just as we had wanted even in these difficult days.
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5 Dave Bailey 21st Sep 2020
Everyone at Haley Owen couldn’t have done anymore than what they did for me and our families. Hayley and all the staff help us all through such a sad time And made it as easy as I could be for us Very very professional and so helpful with every detail which I am extremely grateful to all of them. I Wish I hadn’t have needed to choose a funeral service but I did and I no I choose the right one.
Thank you again Hayley
Dave Bailey -
5 Elizabeth Paylor 21st Sep 2020
They gave a very professional, efficient service. I was very pleased with them and would recommend them.
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5 Barbara Dawson 17th Sep 2020
Couldnt have had a more understanding and caring person than Hayley, in our sad and sudden loss of Peter,a dearly loved husband ,father and granddad. Hayley is a natural at what she does as is all her staff. A BIG THANK YOU TO YOU ALL,from all of Peters family
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5 Brian Hattersley 12th Sep 2020
Such a caring and considerate service. Nothing was too much trouble. We can’t thank Hayley and her team enough.
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5 Gary Usher 9th Sep 2020
Our experience of haley Owen was wonderful
I phoned haley very early in the morning and knew then we had chosen the best funeral director
Haley was so sincere and professional
And made our day bearable -
5 Patience Webster-Barker 8th Sep 2020
Hayley and her team went above and beyond in making the funeral for my Dad very special, right down to giving him one last ride down his garden. I really could not recommend them more.
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5 Margaret Mountford 8th Sep 2020
I couldn't have asked for a better person to look after my husband when he died. Hayley is a very caring and compassionate with everything she did for us
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5 Pauline woods 28th Aug 2020
Hayley comes highly recommended. Very professional and caring. Really put us at ease in a difficult time.
Other relatives have used Hayley’s services & can’t speak highly enough of her & her team. -
5 Tony Gregory 17th Aug 2020
Hayley made the whole process as painless as it could be in the circumstances. It was good that the whole team knew all the details so even if Hayley wasn’t available you could talk to someone else who knew what was happening, She arranged everything which took a huge weight off dad and myself. I liked that she personally knew all the providers for the various services and they were all local businesses.
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5 Nichola Hardy 17th Aug 2020
Hayley and her team were absolutely amazing from start to finish at such a sad and stressful time for me. They were emphatic with complete compassion and at the end of the phone whenever you needed them.
The chapel of rest rooms are tastefully styled to give a pleasant and calming atmosphere whilst visiting your loved ones, with no pressure to leave.
Also my elderly dog was welcomed with treats and attention.
On the whole a pleasant experience under such horrible circumstances.
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5 sarah brown 16th Aug 2020
The service we received from Hayley was exemplary from the start. She helped to make what is a very difficult and upsetting time a little easier. We can not fault her - thank you Hayley
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4 Julie deblasio 11th Aug 2020
Great care and service given.
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5 Sally Wade 27th Jul 2020
Thank-you Hayley and team from the bottom of my heart. You did everything and more to make mums funeral just perfect.
You are kind caring compassionate respectful professional and nothing was too much trouble..
Thank you ❤️ -
5 Stephen Gude 27th Jul 2020
We are so pleased we chose Hayley Owen’s, right from the start they put us at ease and were really helpful, they made a very difficult situation just that bit easier by helping us with the unknown’s and made sure everything was organised properly and exactly as we wanted it. We felt very comfortable for them to care for a cherished member of our family and it also felt a bit more personal than other directors we’ve had experience of in the past. The service was beautiful even under Covid conditions, and this was due to their input and recommendations. Thank you again Hayley & Victoria, we are very grateful to you.
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5 Paul Burrows 27th Jul 2020
Hayley provided exactly the funeral service that our family wanted. She is caring and pays great attention to detail. I cannot fault a single aspect of the funeral she arranged for my wife. I would recommend her without hesitation to any family looking for comforting help at a time when they don't feel up to worrying about the details of the painful arrangements they have to make.
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5 Kym Brown 27th Jul 2020
Excellent. Nothing was too much trouble, Hayley and her team really made me feel less anxious and took the time to listen and do everything as possible to ease the difficult time. Highly recommend.
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5 Mary Barker 23rd Jul 2020
Very professional from start to finish In these hard times,
Hayley Owen
was such a caring and understanding person, I feel that a five star Rating rating not enough 10/10
Best of the best
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5 Alan Sloane 21st Jul 2020
She was able to support me in every way
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5 Jackie McConnell 21st Jul 2020
Hayley and Victoria were very
thoughtful and professional but also have the personal skills to help you deal with a very difficult time. I felt my mum was safe in their hands and felt it was easy to talk to both Hayley and Victoria at the worse time in my life. My mum chose Hayley after meeting her so we knew she was right for us. Highly recommend her to take your loved one on their final journey.